Megafon does not receive SMS: reasons and solution to the problem

Mobile phones are used by users not only to make voice calls but also to send text messages. But, in some cases, Megafon clients are faced with the problem of being unable to send or receive SMS. Such errors can occur due to many reasons. Most often, SMS messages are not sent to Megafon when changing or purchasing a new SIM card. But, as statistics of Internet requests show, these reasons are not the only ones. And to find the source of the problem, you need to familiarize yourself with some important information. Thanks to simple tips, in most cases, subscribers are able to easily and independently resolve the error.

Connection

The first reason why SMS messages do not arrive to Megafon is problems with network coverage. There are small local areas where there is no connection even in big cities. What can be done?

• Be sure to check your network access if you are sending or expecting an important message;
• As soon as you leave the area where there is no signal, messages will be sent to your mobile phone.

The second reason why SMS messages do not reach Megafon is that the subscriber is outside the network coverage area. Let's tell you how the delivery process works:

• The sent message is recorded in the operator’s databases;
• Then it is sent to the subscriber's number.

If the user has turned off the mobile phone or is in an area where there is no connection, the message will not be delivered. Remember that the data storage period is one day. If you turn on your phone after a longer period of time, you may never receive the information.

Now you know why Megafon does not receive SMS due to communication interruptions. Let's consider what to do if the reason lies in the smartphone.

Your phone has been turned off for a long time or is out of range

When sending SMS, they are not immediately transmitted to the recipient's number. First, they are recorded in Megafon’s SMS center, for which purpose the center number +7 . If the recipient's phone is turned off or is out of network coverage, the SMS is stored in the center's memory, but the storage period is no more than a day. All “overdue” messages are erased, making room for new SMS. If your phone has been unavailable for more than a day, you will lose some messages anyway.

Be sure to check the signal level if you are expecting an important call or SMS. Even in large cities, there are local “spots” that are inaccessible to one or more telecom operators. Once you leave such an anomalous zone, the connection will be restored and you will be able to receive all your messages.

Telephone

Owners of the following brands often complain that SMS messages do not reach Megafon:

• ZTE;
• Huawei;
• Lenovo.

The reason why SMS does not work on Megafon, the data arrives with a delay or several times in a row lies in unsuccessful firmware. You can change the situation:

• Contact the brand's service center;
• The specialist will update the firmware and the problem will disappear.

Often the problem when SMS does not arrive on your Megafon phone is due to lack of memory on the device:

• Open the messages menu;
• Remove unnecessary data (for example, mailings);
• All lost messages will be sent to your mobile phone if there is free space.

Now let's look at what to do if SMS messages do not arrive on your Megafon phone due to problems with the SIM card.

How to deal with MegaFon?

My ass is on fire, but I’ll try to explain everything in a restrained manner.

My father has a two-SIM cookie, no access to the Internet, and the words SMS and USSD are akin to a magic spell for him. A SIM card from MegaFon is worth it just in case, with a tariff without a subscription fee. This morning he wakes up from the message “Congratulations, now you have a fart melody instead of a beep, you paid 90 rubles for it, and another 3 rubles per day, lol”

. In general, I connected

.
There were about 40 rubles on the balance, and accordingly the account went into the minus. But, lo and behold!
, it turns out back in April he connected
“Automatic promised payment”.
200 rubles are credited to the account, and another 22 are withdrawn in return for the service. In total, we have - 115 rubles were spent on services for which he never gave consent.

Yes, pennies. But this is a matter of principle. How long can you breed people?

In the morning I started calling the operator on 0500 - I never got an answer

, out of five to six attempts.

At most I was able to hang on the line for an hour.

At the same time, I tried to reach him through the application installed on my phone.

But something was clearly going wrong, probably a serious breakdown.

At some point, a miracle happened and I was allowed to talk to the chat.

But Skynet cannot deceive, you are lying, you connected it yourself.

There is nothing good in the official VK group either. They answered once every two or three hours, the desire to communicate with them completely disappeared, so I searched the forums in search of answers. On the forums they sent me to write a complaint to the office. MF website.

Describe the situation in as much detail as possible.

No problem.

The number of characters is limited.

More details will not work.

Okay, I wrote it concisely, but as clearly as possible.

I fill out the last columns.

Contact phone number.

Thank you for your request. Your MegaFon.

I have another problem with T2 - I persistently receive SMS “your SIM card is outdated, it needs to be replaced blah blah blah.” Subjectively, the connection stability gets worse and worse after each such SMS

well yes, I don’t need 4g

but the stability of the Internet connection is more “buggy” than before

SIM card

If the mobile phone was blocked by the subscriber independently for a certain reason, you must:

• Open the device keyboard;
• Dial code *105*156*0# ;
• Press the call key.

Open your personal account to make sure that you have not activated incoming data blocking services:

• Log in to your account via the website or mobile application;
• Open the “Services and Options” block;

• From the two options, select “My”;

• Explore the connected options;
• If you find a blocking service, disable it in any convenient way.

If the number is blocked by the operator for reasons beyond your control, try:

• Call the support service at 0500;
• Wait for the operator to respond and voice the question.

Please note that if the blocking lasted more than 24 hours, some of the data may be irretrievably lost.

What does error 38 mean when sending SMS on Megafon?

We are talking about a failure that occurs when trying to send a message to a phone number from another mobile operator. Most often the problem occurs when you need to send an SMS to MTS from Megafon. Perhaps there are simply not enough funds in the subscriber's account. If the balance is positive, but the sending cannot be completed, then you should do the following:

1. In the menu, go to the “Settings” section, then “Messages”.
2. Find the item “Reply via the same channel” and uncheck the box.
3. We reboot the mobile device, take out the SIM card and put it back.

Memory full

If owners of old push-button devices have stopped receiving messages, this indicates that the device’s memory is simply full. The fact is that such phones were created with a limit on their number. Moreover, each mobile phone of this type has an individual limit, which can be 25 or 125 messages. After it is exhausted, the device will not receive SMS.

This kind of trouble can be resolved quite easily. To do this, you just need to go to the “Received messages” section and delete all or some of them. Usually, the list provided has a “Delete All” function, which will help the user quickly resolve the problem. However, in modern phones this problem practically does not happen. However, in smartphones it is also worth clearing previously received SMS, and then clearing the cache.

To quickly receive an important message when the memory on a smartphone is full, the user can:

• go to the SMS sending menu, delete several dialogs;
• Download the “Clean Master” program from the play market, which will independently monitor the state of the memory.

After the problem is resolved, systematically check the device with a cleaning utility so that it does not happen again. To do this, run the downloaded software once every two weeks, selecting the appropriate message limit for cleaning in the settings.

SMS messages are not sent or received Megafon - reasons

First you need to find out why SMS messages are not sent from your Megafon phone, the main reasons for the problems:

• incorrect Megafon SMS center number;
• setting a ban on sending messages;
• restrictions in the mobile device itself.

Every problem requires a corresponding solution. First, you need to familiarize yourself with the sequence of actions so that no difficulties arise in the process.

Getting rid of spam and mailings

Many Megafon users receive dozens of advertising messages and even outright spam every day. To at least partially get rid of this scourge, use:

• short number for accepting complaints 1911 , where you can call or send SMS at any moment, filing a complaint against annoying spammers;
• portal to combat telephone and Internet fraud of Megafon //moscow.megafon.ru/bezopasnoe_obschenie/ with the same functions;
• free command to block unwanted numbers *903#.

Don't forget that you will no longer be able to receive messages from phones that you have added to the block list. These can be telephone numbers of organizations and individuals.

What to do if SMS messages are not sent on Megafon

You need to act based on the reason:

1. Checking the Megafon SMS center number. It is possible that the phone number was entered without the eight or “+7”. The number should be saved in the phone book so that no difficulties arise in the near future. To change your phone number, enter the USSD request *5005*7672*+79262909090#. The current SMS center number is +79262-909-090.
2. We are lifting the established ban on text messages. You can cancel the established restrictions using the USSD command: *330*network password# and the call button. After sending the request, you need to restart your phone. By default, the same password is set for everyone: 1111. For those subscribers who replaced the secret key, you should use your personal one.
3. We remove the established restrictions on the phone. Turn off the mobile device. We take out and put the SIM card in another device. Be sure to check the settings of the phone you are using according to the developer’s instructions.

It is recommended to check all possible causes and take measures to resolve existing problems. You can perform the actions yourself or use the customer support services during a personal visit to the company’s office or remotely by phone.

After replacing SIM

Error 38 when sending SMS Megafon may occur after activating a new SIM card. The service of sending text messages may not be available immediately after connecting a new card. You can determine the cause of the problem yourself. If, after diagnosing the device, it is not possible to eliminate the violations, then the only correct solution is to replace the SIM card.

IPhone

Instructions for troubleshooting text messages for iPhone owners:

1. Perform a forced reboot by holding down the Home and Power buttons. A hard reboot eliminates many errors that occur in the system.
2. Reset the default network settings by going to the “Basic Settings” section and clicking on “Reset”.
3. Check your iOS settings under Messages. The “Send as SMS” switch must be active.

You can check what the problem is by moving the card to another phone. As a last resort, you can go to the company’s office, where an experienced employee will conduct a diagnosis.

Android

Android owners most often encounter such a reason as the phone's memory is full. You can solve the problem by deleting old SMS messages. You can fix other problems by restoring the factory settings.

A critical situation is considered if, along with violations from text messages, other problems are observed. The cardinal solution is to flash the smartphone.

Megafon technical support

An employee of the operator’s contact center can help resolve the situation. If the measures taken by the subscriber did not help and the SMS (“Megafon”) does not arrive again or cannot be sent, then it is recommended to call the customer support line. The specialist must be informed about why the problem arose with the use of the SMS service (replacing the SIM card, installing it in a new phone, etc.), and what actions the client took to restore the ability to send and receive messages.

Megafon technical support is available at 0500. The call is free from a SIM card of this operator, provided that it is in your home region. You can also try using the form for sending a request through the operator’s website, but in this case you should not hope for a prompt response - since such requests require longer processing by a contact center specialist.

Why don’t I receive SMS messages on my phone from banks, services, friends and how to fix it

Read why SMS messages from banks, services and friends are not received on your phone. All the reasons. Instructions on how to fix it for MTS, Megafon phones and any operators.

If you notice that you have stopped receiving messages on your phone, you need to take immediate action. After all, SMS often contains important information from banks and people close to you. The problem may be hidden both in the phone itself and in the telecom operator to which you are connected. SMS messages may not arrive on your phone for various reasons; we will analyze each situation separately.

Performing a test to receive/send SMS at home

If the previous tips did not help, and you still do not receive SMS messages to Megafon, what should you do? First, you need to check what could be causing the problem. To do this, you need to install a SIM card in another mobile device and try to send a message from it and receive SMS. If the service works correctly in the new device, then the problem is probably related to the previous smartphone. For example, it may establish a ban on services or have other technical nuances.

In the opposite case, when rearranging the SIM card did not change the situation, and it is still impossible to use SMS, then we can say with great confidence that there is a problem in the SIM card itself: the service is not connected, the SIM card has defects, etc. In this case, it makes sense to call the contact center and find out if there are software reasons for the inability to use the SMS service - this can be done from any number, including a landline number using the hotline number listed on the official website.

The simplest reason: the phone's internal memory is full

This problem has remained with push-button phones, which had limited internal memory. Nowadays, modern smartphones have gigabytes of space for recording information, but sometimes a simple SMS cannot fit in this space, since it is occupied by photos, videos and other files. To solve the problem, you need to use special utilities that will remove temporary files, and also carry out cleaning yourself.

The user can do the following:

1. Go to messaging applications and delete several conversations.
2. Download the Clean Master utility from the app store.
3. Run the utility and clear temporary application files. If the phone has never been cleaned, it can take up to 15 minutes, but up to 2 – 4 gigabytes of space will be freed up.

Once you resolve the issue, you need to check your phone regularly to ensure it doesn't reoccur. To do this, check your phone about once a month using the utility. In Message Settings, select the option to clear chats automatically after they reach 100 messages or more.

Mobile operator overload

Just 10 years ago, mobile phone users were not surprised by delays in message delivery on holidays. Nowadays problems occur less frequently, but the quality of communication in some areas of large cities leaves much to be desired. You can strengthen it according to the instructions:

• open the main menu with system settings (the main parameters such as sound mode, screen brightness, network connection are listed there);
• activate the “On the plane” option;
• wait until the phone is completely disconnected from the network signal;
• Stop using Airplane mode.

After these manipulations, the phone will connect to the nearest cell tower. This will provide a more confident signal. To be safe, you can reboot your phone.

But sometimes even these actions do not help, in this case, go to the Downdetector website and check how the cellular operator works in your area. In most cases, it is enough to wait a few hours, and then the SMS will begin to arrive and be sent again.

Messages end up in the Spam folder

More often than other reasons, users of modern smartphones encounter message blocking. All incoming messages end up in the Spam folder. They are not visible on the device. In this case, the signal level on the device remains high, but no notifications are received.

You can get rid of the problem by following the instructions:

1. Go to your smartphone's settings.
2. Remove blocking from applications.
3. In the Application Manager, find the one that is responsible for messages.
4. Open its menu.
5. Find the "Clear Data" button. Click it.
6. Now go to Task Manager. There, in the messages tab, you need to find “Spam Settings”. Turn them off.
7. Reboot your phone.

This is enough so that the phone no longer blocks incoming SMS. If you have problems with receiving messages, then you should look at the settings. Sometimes the system turns them on on its own after an update. Usually only short numbers end up in spam, but it can happen otherwise.

Problems with the SIM card or the phone itself

Prolonged use of the SIM card leads to its failure. In this case, the subscriber is partially or completely left without communication. Sometimes voice calls continue to function, but messages cannot be exchanged.

If changing the device did not help restore the SMS function, then you need to contact your operator and replace the SIM card. Your subscriber number will be saved. Sometimes radical measures are not required - just clean the contacts on the SIM card and in the connector where it is inserted. If the problem turns out to be your phone, take it to a service center for repair.

Step-by-step instructions for finding out the reason why SMS messages do not arrive on your phone

The phone must be checked based on the frequency of occurrence of certain malfunctions. Therefore, step-by-step instructions have been created for all smartphone owners that will definitely help solve the problem of not receiving SMS.

1. First of all, check your SIM card. If you find out that it does not work, then you need to take your passport and contact the nearest office of your operator. Usually it takes no more than 10 minutes to replace a SIM card. You only need to write an application. Please note that after activating a new card, some types of messages may not reach the subscriber. Some mobile operators have set restrictions due to which SMS from banks do not arrive on the first day. This is how they try to protect people from being scammed.
2. Check your phone settings. The anti-spam feature can block SMS. Don't forget to check the memory status; if your device has small internal storage, it will quickly fill up. We have already talked about troubleshooting these problems.
3. Application conflict. Every smartphone has basic software for sending and receiving messages. Sometimes users want to expand its functions and install additional applications. If after some time you stop receiving SMS messages, you need to remove additional software. Interestingly, if your standard application starts to malfunction and you don’t know what to do about it, you can install alternative software. For example, Handcent SMS will allow you to receive messages even when the signal level is low. After installing it, you need to go to application settings and set it as default. The standard application must be disabled.
4. Modern smartphones are susceptible to viruses, some of which are message interceptors. They are usually used to steal money from bank cards. You need to install an antivirus utility to remove the malicious object. This software is recommended for everyone who uses banking applications and mobile banking on their smartphone. Install utilities only from the application store and from trusted developers. After installation is complete, scan your system; this may take some time.
5. Most smartphones have a function for blacklisting numbers. If you do not receive messages from a specific person or resource, check whether his contacts are on the ignore list. If you notice a contact you need there, delete it.
6. Sometimes the problem with SMS delivery lies in a simple glitch. You can correct the incorrect operation of the messaging service with a simple reboot. Cell phone repair technicians often recommend doing this step first, but it's best to test the system first.
7. Every mobile phone can be completely reset. In this case, all applications and their data will be lost. Instructions for restoring a phone to factory settings were developed for each device separately. First copy all the necessary data to a flash drive or cloud storage. After turning on the smartphone, enter the login and password for your account. Applications can be installed from the store (a list of utilities you have previously used is saved there).

Typically these steps are enough to activate SMS delivery. You can make them at home, without the help of qualified craftsmen.

Why may I not receive messages from Sberbank?

Almost all clients of this bank pay 60 rubles a month to receive information about the movement of funds in the account in real time. The bank will notify you of all balance changes via SMS. There are several problems that Mobile Bank users face:

• failure during activation, no message was received within 3 days about the start of the service;
• SMS duplication;
• partial notification (not all balance changes are displayed);
• Alerts work only for one card (main).

If SMS messages from Sberbank do not arrive on your phone, there may be several reasons. Bank representatives most often name the following:

1. You have activated the "Economy package". In this case, you will be able to transfer money via SMS, but will not know about the balance change in real time. Messages will not be sent after each transaction. If you want to receive complete information and request your balance at any time for free, then you must select the paid “Full package”. It will allow you to receive information about all movements of funds.
2. You are unable to monitor your account due to non-payment of service fees. In this case, SMS messages will also stop arriving on your phone. The service will resume immediately after the card is topped up.
3. Like any other system, Mobile Bank sometimes requires maintenance; during maintenance, messages are not received. Service failures are also possible; this does not happen often. In this case, you just need to wait a few hours and the status of your account will be updated.
4. You are in a place where cellular network reception is poor. In this case, messages may be delayed. You can reboot your smartphone so that it communicates with the nearest tower, as well as move to another location.
5. There was a glitch in the message settings and the number 900 from which the mailing was sent ended up in spam or the blacklist. You can fix this problem in the same way as with other numbers - clear the spam settings and check the blacklist. Some people use it, if you stop receiving SMS from the bank after connecting it, then you need to add 900 to the exceptions or completely stop the service.
6. After the SIM card is restored, messages may not arrive for some time, this is due to the fact that the operator is trying to prevent fraud. Most often, Tele 2 users encounter this.
7. The most common reason for stopping SMS notifications is changing your phone number. After you have changed your subscriber number with your mobile operator, you need to display the new data in your Sberbank Personal Account. This is very important, since the old SIM card may eventually be resold to another person and he will be able to access your account.

Sometimes, after changing the phone number in the Personal Account, users encounter another problem - not all types of notifications are received in messages, the subscriber does not receive codes to pay for services. In this case, you need to contact Sberbank technical support to resume alerts.

Recommendations for solving the problem from different telecom operators

Cellular operators also give various reasons why SMS messages may not reach subscribers. Let's look at recommendations from every major operator in the Russian Federation.

SMS messages do not arrive on the phone with the Beeline number

If SMS messages do not arrive on your Beeline phone, this may be due to the following reasons:

1. You are in a place where the signal from the tower is “jammed”. Such “anomalous zones” exist in many large cities, as well as outside them. The operator recommends moving a few meters to find a place with reliable signal reception. If you are outside the city, you need to move to higher ground.
2. Your number is blocked; to clarify information about the reasons and timing of the freeze, you need to call 8800-700-0611.
3. You've been offline for too long. Many of us turn off the phone for a while, and after returning to the network, SMS messages usually arrive almost immediately. In fact, all messages first go to the SMS center, which accumulates them when the subscriber is not online. If you turn off your phone for more than 24 hours, the accumulated data will be destroyed.
4. The sender entered the phone number incorrectly. To deliver messages, it is important that the subscriber number is indicated in international format, starting with +7.

Like all operators, Beeline also experiences technical failures when sending and delivering messages is impossible. In this case, you just need to wait a while.

SMS messages do not arrive on phone with Tele-2 number

This operator has a list of reasons almost the same as Beeline. The only difference is that it uses a special SMS center, which may periodically become distorted in the settings. You can restore it according to the following rules:

1. In Android and Windows systems, you need to go to the message settings and select SMS center. Re-enter the number +79043490000. Save your changes. You can also copy and paste the existing number again. Then be sure to reboot the device.
2. On iOS, settings are changed differently, using USSD commands. You must enter **5005*7672*+79043490000# in the phone number dialing field to replace the SMS center with a universal one.

This operator also recommends checking whether you are within the network coverage area. You can check if your number is blocked by calling 611, a robot will answer you and tell you about the service status.

SMS messages do not arrive on the phone with Megafon number

This carrier also has underlying issues that can make messages undeliverable. The recommendations are:

• replace the SMS center number with +79262909090;
• the sender needs to double-check the recipient’s number: it should start with +7, and you should also pay attention to other numbers;
• There is a ban on incoming messages, you can remove it and all other restrictions using the USSD command #330*1111#, after sending it, reboot the device.

It is also worth checking your phone settings and call quality. In some localities, Megafon may not work properly due to overload. This is due to the fact that the operator does not have time to modernize and install new towers. Also, do not expect fast delivery of messages on public holidays, then all mobile operators experience inconvenience.

SMS messages do not arrive on the phone with the MTS number

For this telecom operator, you need to specifically configure the SMS sending service. This is done according to the instructions:

• Replace the SMS center number with a universal one: +79168999100;
• put plain text in the SMS type column;
• the default format should be SMS (sometimes smartphones install MMS);
• set the GSM data channel in the column (very often this is GPRS, then messages will not arrive).

After changing the settings, be sure to restart your phone. Usually these actions are enough to resume receiving messages. If even after this you do not receive SMS on your MTS phone, use the general recommendations.

Now you know why SMS messages do not arrive on your phone and how to fix it. The recommendations given are enough to resume the transmission of short messages, but if you have any problems, squeak in the comments. There you can share your observations. Tell your friends about us.

Invalid number format

Sometimes the recipient cannot receive a message only from a specific subscriber. If the sender is not blacklisted, but SMS still do not arrive, it is worth assuming that the user incorrectly indicates the phone number of the receiving party. To send messages to a Megafon client, you must dial a number in national or international format, which involves the use of the prefixes “8” and “7”.

There can be many reasons why SMS messages are not sent from Megafon. One of them is error 50 when sending SMS to Megafon, which means that:

• The parameters for entering the subscriber number are incorrect;
• The message center number is not saved in the phone or is entered incorrectly.

To resolve this error, you must:

• Check whether the recipient's number is entered correctly. Perhaps you forgot to indicate the code “7” or “8” or wrote down the sequence of numbers incorrectly.

If the reason lies in the message center data:

• Open the message settings menu;
• Select the section “Advanced” - “SMS”
• Please enter the correct center number. For Android owners the relevant data is 79262909090

iPhone owners should do the following:

• Dial the code *#5005*7672# on the keyboard to find out the number;
• Enter the command *5005*7672* 79262909090# to change the data to the correct ones;
• Set the format to “Text” and the maximum delivery time.

Another reason lies in error 21, which also means incorrect input parameters or the inability of the mobile subscriber to receive messages.

Let's figure out why SMS is not yet sent from the phone to Megafon, if codes 50 and 21 have been corrected.

Problem with SMS center

Any SMS sent goes through the operator’s server, which acts as an intermediary between two subscribers.
For successful communication, both users must be connected to the service center. If there are no settings, the recipient will be considered unregistered in the Megafon network and will not be able to receive messages. Practice shows that most often this problem occurs after replacing the SIM card. To activate the SMS center on any mobile device, you need to dial the USSD command *5005*7672* 79262909090#. Another solution to the problem is to enter the number in the system message settings section.

https://www.youtube.com/watch?v=ytpressru

After replacing the SIM card, check that the settings are correct.

1. Message set section.
2. Settings (options).
3. Settings → Advanced → SMS.
4. Enter the number of the MegaFon center (Moscow): 79262909090.

Even if the correct combination is entered, rewrite the numbers again.

Ban on communication services

This has already been mentioned above. Megafon also offers some voluntary blocking features for certain services. The solution to this problem is quite simple. You must use the USSD command: #330*1111#, which removes any restrictions.

Megafon subscribers have the opportunity to block the receipt of messages from some recipients: in this case we are talking about banning SMS from organizations that use short numbers to send advertisements. To remove restrictions, you will need to send a special USSD request #330* for the user password #.

By default, four units are used as a password - if the subscriber has changed this code and cannot remember the new combination, you will need to contact the nearest operator’s office for help and restore access by manually resetting the user settings. It is worth noting that after sending the USSD command, the mobile device must be rebooted.

Limitations in phone settings

In some cases, the user blocks incoming SMS by changing the phone settings, not the SIM card. You can make sure that the cause of the problem is hidden in the device by checking the identification chip in another device - if on the new gadget SMS are received as usual, then after returning the SIM card to the first smartphone you will need:

• check the blacklist settings;
• make sure that there is no ban on receiving SMS messages;
• Check your push notification settings.

The solution to the problem may be to restart the device's operating system.

SMS center settings

Any SMS on Megafon is processed by a special center, which acts as a connecting link between subscribers’ mobile devices. If the spot settings are incorrect, the user will not be able to send messages - the sent SMS will be “lost” within the network, not finding its addressee. You can set up the SMS center in two ways:

• using the USSD command *5005*7672*+79262909090#, which is typed on the smartphone’s system keyboard;
• by manually entering the number +79262909090 in the “Network Settings” section of the mobile device.

If the service number is missing or entered incorrectly in the settings, SMS cannot be sent. If, after setting up messages, you do not get the required result, you should assume that the problem lies in the system limitations of the mobile device.

Reasons for No Text Messages

If SMS messages do not arrive to Megafon, you need to first find out the reason for this. The simplest is an overload of the Megafon communication service. This can often happen during major holidays. There is no point in considering any advice here, because messages arrive in any case, only with a delay, you just need to be patient.

Another reason why SMS messages do not arrive on your phone may be that the device’s memory is overloaded. To correct the situation, you just need to clear the memory on your mobile phone. In the future, such problems can be avoided by monitoring the state of memory and monitoring free space.

In addition, if SMS messages do not arrive on your phone, then the reason may be directly in the SIM card itself. It is quite easy to detect such a problem. It’s worth trying to move the card to another phone and check it for damage. If this fact is confirmed, then you need to visit the Megafon operator salon and change your SIM card for free.

If the above methods did not help, then most likely the subscriber has a ban on incoming text messages. This is common with closed plan corporate plans. But if your number is regular, then you need to call the operator and ask to cancel the service. Or there may be a typo. The subscriber sending the SMS may have simply mixed up some numbers in the recipient's number.

Megafon SMS messages won't go away? To find out whether the smartphone is to blame for the problem, you should do the following:

• Move the SIM card to another device;
• Try sending again;
• If everything went well, then the problem is in your device.

To “treat” the problem you need to:

• Find instructions for your smartphone;
• Set the settings according to the data given in the manual.

Now you know why SMS messages from Megafon are not sent and how you can fix this unpleasant problem in a few clicks.

Other reasons

Messages may not be received due to the subscriber being outside the coverage area of ​​a certain type of base station: for example, the user may be located in the territory of third generation networks, although 2G networks are required for successful SMS delivery. You can check the coverage map here.

The user is recommended to check the internal memory of the mobile device: perhaps incoming SMS cannot be received due to the lack of space on the device to store them. Memory control is carried out through the system settings menu.

Now you know why SMS messages do not arrive on Megafon and what to do to fix the problem. If attempts to independently solve the problem have not yielded positive results, then it is recommended to seek advice from technical support by calling the toll-free number 8 (800) 550-05-00.

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• On push-button phones and old smartphones, the reason for the lack of incoming SMS may be a lack of memory. The problem is solved by deleting old messages and unused applications.
• Technical and system malfunctions of the mobile device in which the SIM card of the Megafon operator is placed can prevent the reception of messages. In this case, you need to either repair the device or buy a new one.
• When purchasing or replacing a Sim card, an automatic connection to the SMS exchange service occurs within 24 hours. During this period, wonder why SMS Megafon does not arrive? - meaningless.