Why doesn't Beeline Internet work on my phone: reasons and what to do?

Hi all! I have been using mobile Internet for a very long time and only now I noticed that my 4G (LTE) Internet does not work. Let's first look at the reasons why the phone may not receive 4G (LTE):

• You are out of reach of the tower - in this case, the phone receives 3G or even 2G.
• There is a problem with the module in your phone.
• Your smartphone or SIM card does not support 4G.
• Problem on the part of the operator - for example, technical work is underway.
• System or software failures on your smartphone.

I described all these reasons, as well as solutions, in the article (exactly what helped me or my friends). If they don’t help you, or you have any questions, write in the comments and I will try to help you.

What to do if the Internet does not work abroad

Internet connection settings change automatically when connecting to a local network. To successfully use 4G abroad, the same conditions apply: there is a 4G connection in the given region, the device is working properly and configured, and there are enough funds in the account. Therefore, the causes of malfunctions and their solutions are similar.

In rare cases, the frequency of your receiver may not match the frequency of the equipment (transmission towers) in your country.

Possible reasons for the lack of 4G Internet connection on smartphones were considered. By following the advice, you can easily figure out how to secure access to the World Wide Web. Don't forget to monitor your traffic consumption and balance. When planning a trip abroad, study the conditions and tariffs for Internet roaming so as not to find yourself without a connection in another country.

Video on the topic “Launch of 4G Beeline”:

Problems with 4G connection

The most common reason for the lack of 4G is the user being outside the coverage area of ​​the network of base stations that provide access to a high-speed connection. LTE towers use certain frequency ranges that are not supported by other types of signal repeaters, so sometimes, if, for example, 3G Internet is available, fourth generation networks are not available. Also, 4G may be absent due to:

1. Peak load on the operator's network. The current number of repeater stations, even in large cities, is not sufficient to provide high-speed Internet to all mobile devices at once - during peak load hours, the connection deteriorates or becomes completely unavailable.
2. Bad weather conditions or repair work on the operator’s internal lines. In the first case, radio signals encounter additional obstacles on their way, and in the second, the base stations do not function due to, for example, a break in their own cable connection.
3. Program limit. Beeline, like other operators, protects its network from overloads by deliberately limiting the maximum connection speed at certain times of the day. The consequences of such actions are most noticeable when distributing mobile Internet using a smartphone or tablet, as well as prolonged downloading of “heavy” files.

Beeline 4g stopped working

In view of the entry into force of the roaming law, some of the tariff plans and. Naturally, for some it is not for the better. What did you expect?

Post edited by IDeaDHeaDI

— 31.05.19, 12:24

PS: by the way, the original news, which this SMS actually duplicated, is on the Beeline website, dated May 17 of this year.

Post edited by IDeaDHeaDI

— 03.06.19, 15:43

And in the pdf there is not a word about calls - only about the 300 SMS package.

Turn Airplane Mode on and off

Sometimes the most obvious solution is the most reliable. If network problems on your smartphone are giving you trouble, the first thing you should try is turning Airplane mode . You can do this by simply pulling down the notification panel and tapping the airplane icon, or it can also be done through Settings .

The path to this feature may vary slightly depending on the Android version and phone manufacturer, but generally Airplane mode can be turned on by going to Settings > Wireless & networks > Airplane mode . Turn it on for at least a couple of seconds, then turn it off. In many cases, your LTE connection problems will disappear.

Voice calls in 4G

For clients, Beeline also offers the opportunity to make calls on the Beeline 4G network. In this case, any tariffs can also be used on the number, but must be on a postpaid basis. Within the framework of prepaid conditions familiar to many subscribers, such a function is currently not available.

What are the advantages? VoLTE technology allows you to significantly save battery power on your device by eliminating the need to switch between networks every time. In addition, communication services will be of higher quality. In particular, this applies to calls. Another advantage is the ability to transfer data simultaneously with making a call. You can find out more information about the possibility of using VoLTE technology on a specific device by reading the documentation for the device.

What does a client need to do to connect to high-speed Internet?

1. Make sure that the model of the gadget you are using (smartphone, tablet PC) supports 4G technology, and for those who want to try even faster Internet, 4G+. According to information posted on the official portal of the mobile operator, a maximum speed of about 78 Mb/sec is available in the “without plus” network, while 4G+ allows you to surf the Internet at 110 Mb/sec. You can see whether the device on which you would like to use the Internet supports this technology in the instructions for the device or on the manufacturer’s official website. You can also consult with office staff about purchasing a gadget that supports the stated networks or view the catalog of devices on the telecom operator’s website.
2. Before you are puzzled by the question of how to connect 4G to Beeline, you should exchange the SIM card that you are using and plan to use in the future in the device to connect to the Internet, for another one with the USIM format. The owner of the number can get it by visiting the service salon, and it’s completely free. To do this, you need to remember to take your ID with you. The number will remain the same. To save the contacts on the SIM card, you must first save them in the device’s memory.

How to set up 4G: procedure

After installing a new SIM card, you need to get automatic settings by calling 06503 . In addition, there is a toll-free number 0880 for Internet installation. If there is no Beeline signal, then the problem may be with the phone.

If you are sure that the connected tariff provides fourth-generation Internet, your location is on the coverage map, but the World Wide Web still does not open, then check the settings on the device. To set options manually (on Android):

1. Through the smartphone settings menu, open the “Mobile networks” .
2. Check the box for “data transfer”.
3. Save your changes.
4. to the "Access Points" section again to select the saved profile

Service

If Beeline does not receive 4G and has completely disappeared, make sure that you have enough money on your balance by dialing *102#.

It’s also worth logging into your personal account and seeing if the network access service is connected at all:

• Open the official website of the operator and click the “Personal Account” icon;
• Enter the number and log in;

• Click on the “Connected services” button and make sure that the list includes the ability to use traffic.

Let's talk about what to do if the Beeline 4G modem does not work?

Problems with cellular communication

Other reasons for the lack of a backbone connection are:

• Negative balance or lack of package minutes. Perhaps there is simply not enough money in the user's account to make a call. It is worth noting that if the subscriber has a large debt, Beeline also does not allow receiving incoming calls.
• Roaming When incoming and outgoing calls from roaming (most often international) are prohibited, the phone is automatically disconnected from the network after crossing the border. You can remove this restriction from the settings menu of your mobile device.
• The device's antenna is faulty. To solve this problem, you will need to contact a repair shop or replace the gadget with a new one.
• SIM card malfunction. A damaged SIM card will not work with any device, so you can verify its inoperability by inserting this module into another cellular device.
• Technical work on the operator's side. Network failures can happen for a variety of reasons, but when technical problems occur, a large number of users are deprived of communication.

It is worth saying that every user can monitor failures: the DownDetector online service provides information about the current state of the Beeline network and makes it possible to understand in which areas of the city and how many people are currently experiencing communication problems.

Suitable rates

The list of tariffs that support 4G, which include large Internet traffic packages, is presented in the table. “All in one” line:

The “EverythingMoe” line is no less popular:

The “All for 1800 + roaming” tariff with 4G provides extended packages that can be spent even while traveling. Main parameters:

1. Traffic package – 15 GB.
2. The normal regime operates in more than 100 countries.
3. 3000 minutes.
4. 300 SMS messages to any operators.
5. Cost 1800 rub. per month.

A more budget option for the “All for 1800” tariff is the “Unlim” product. You will only have to optimize roaming with the help of an additional subscription.

You can connect or switch to a tariff through your web account, sales office or with the help of a customer support operator at 0611. You can switch from one tariff plan to another. This procedure is free if a full reporting period has passed since the last product change.

"Unlimited" for computer

There is an offer for computer equipment that allows you to use traffic at home. The package provides 30 GB for 900 rubles. per month. The user is given a beautiful number as a gift. Additionally, you can activate “Unlimited at night” for 150 rubles/month. Other tariff items:

"Highway"

This service is suitable for increasing the traffic limit during the daytime, and it is also used for a tablet. After activating the subscription, the user is offered the following conditions:

It is convenient to connect through the “My Beeline” mobile application. To manage services, you need to download and install the service on your smartphone.

Due to the technology features and LTE configuration, Beeline 4G cannot be used everywhere, despite the fact that the provider is actively developing the zone. Experts advise switching to 4G only when actively using the Internet. In other cases, in the settings you should change the operating mode to 2G or 3G. During this procedure, it is important to update the activation of the transfer of mobile information by disabling and enabling the corresponding key in the smartphone menu.