The telecommunications company Beeline, along with high-quality voice communication services, provides subscribers with high-speed mobile Internet in Russia and abroad. But no one is immune from equipment failure. From time to time, subscribers have to deal with the fact that Beeline Internet works quite poorly on a phone or tablet and look for solutions to this problem.
Mobile assistant Tarif-online.ru will describe in detail the main reasons why the Internet does not work on a Beeline phone. You will need just a few minutes to be able to comfortably access the global network without complex manipulations and lengthy calls to the operator’s call center.
Please note that very cheap phones and Chinese “replicas” of well-known brands can sometimes only make calls and send SMS. If you come across just such a model, there is a high probability that you will not be able to connect to the Internet at all.
That is why pay due attention to the information about supported communication standards, which is indicated in the accompanying documentation of the device or on the packaging box.
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With the proliferation of smart home devices, online gaming platforms and video streaming services, maintaining a reliable internet connection has become more important than ever. There is nothing more frustrating than the internet in Trinity moving at a snail's pace. If you notice lag while playing games or music is taking too long to download, the problem could be with your home internet or your internet service provider. Therefore, it is worth considering all the common reasons for the decline in Internet speed at the Beeline provider and the main ways to increase it.
Balance check
Check your balance by dialing *102#. Perhaps it has been exhausted or the remaining money is not enough to purchase the next Internet package.
Another reason for slower speeds is excess 4G traffic. The remaining megabytes are checked using the command * 108 #. If the 3G connection speed drops for this reason, activate the automatic speed renewal service. Internet packages are managed by numbers and .
If your balance is negative, there will be no connection, even if your package still has traffic.
Why did Beeline's home Internet speed drop?
Sometimes it seems like your iPhone or Android phone has completely lost its data connection. There may be several reasons - some of them are easily eliminated, others require the intervention of experienced specialists. If you notice that the speed of Beeline Internet in a private home has dropped on your gadgets,
You can try to fix it in the following ways:
- First, it is important to find out whether the problem occurs only on one device or on all. If your computer is having problems, see if your tablet can connect to the internet and if your laptop or phone is working.
- Turn your device off and on again to see if this helps restore the connection. You should also try running network diagnostics or troubleshooting problems on your device.
- Reboot your home router. Try turning off your device and waiting a few minutes before turning it back on. Often, a quick reboot of the router will fix a broken connection. Like any other piece of equipment, your modem or router could have a minor glitch, overheat, fill its cache, and simply require a reboot.
- Turn off all devices that you are not actively using, as a common reason for internet slowdown is lack of bandwidth. If everyone is at home and using their computers, phones to stream videos, play online games, you can try connecting one or more devices directly to the router using a Cat-5 Ethernet cable to add wireless bandwidth.
- Set up security for your network and do not share your password with strangers, as there is a possibility that someone nearby is using your Internet.
- Check the remaining funds of the package Internet according to the tariff. Perhaps the package has simply expired and requires renewal.
- If your connection continues to drop, upgrade to a faster package. If you are not receiving the promised speed, file a complaint with your provider to resolve the issue.
- Check the cable for damage; it may be pinched by a door or other objects.
- Check the Internet cable for a reliable connection to the PC or to the WAN port of the router.
- Record each decrease in speed and try to establish their frequency. If the speed is normal during the day, but decreases in the evenings and during weekends, then the reason for its drop may be the increasing load on the provider’s infrastructure during peak hours. The solution to this problem may be to change the operator.
Connection of the “Package of three services”
Owners of reflashed and new devices, especially those purchased from online stores, where pre-sale verification and configuration are often not carried out, often encounter a lack of traffic after installing a SIM card. The reason why the Internet does not work on a Beeline phone may be that the “Pack of three services” option is disabled, which allows the use of wireless data transfer protocols. If the service is inactive, the phone will not be able to work with GPRS, EDGE, WAP, 2G, 3G, 4G, LTE technologies. MMS multimedia messaging service will also not be available.
Understanding the importance of the issue, the operator takes on the problem of connecting the free “Package of Three Services” at the moment of activating the SIM card on the network. To do this, a service message is sent to the subscriber’s phone containing automatic settings for working with wireless data transfer protocols. If the SMS ends up in spam or is accidentally rejected by the user, access to the Internet will remain blocked.
To check the status of the package, you can use the USSD command *110*09# or call the service control center at 067409. In response to this action, an SMS message will be sent to your phone with a list of all active options. If the “Package of three services” is not indicated in the list, then this is the obvious answer to the question of why Beeline Internet does not work on the phone.
To correct the situation, you will need to connect to the “Pack of Three Services”. To do this you can use:
- USSD request *110*181#;
- call to number 0674 (use autoinformer prompts);
- contacting the customer service center at 0611;
- online self-service service Personal account on the operator’s website;
- visit to the nearest Beeline office (take your passport with you).
To log into your Personal Account for the first time, authorization is required. You can request a password and login using the USSD command *110*9#. After logging into the service, you will need to open the Service Management section, find “Pack of three services” in the list and click the Connect button. Regardless of the method of activating the service, the operator will signal the success of the procedure by sending an information message to the subscriber’s phone.
Possible problems with the modem and router
The most obvious problem with slow Wi-Fi speeds is being too far away from the router. The further you are from the router, the more unreliable the connection and its throughput become. To fix this, just move a little closer. If the router is in a different room, try going into the room where the router is located and see if that solves the problem. If this is an ongoing problem, try placing your router higher (on a shelf), away from other devices that might cause interference, and in a central location in your home.
Sometimes a modem or router may require scheduled "maintenance" as small errors can accumulate and lead to performance issues over time.
What should be done:
- You should try rebooting your modem or router to clear its memory and recalibrate the operating system. If your internet connection improves, you just need to reboot your device more often. If this doesn't work, there may be problems with the firmware, or the old device is simply outdated and it's time to replace it.
- Check if the device is overheating. Overheating of the modem or router may cause low Beeline Internet speeds. In this case, you need to turn off the device, let it cool, try to turn it on again and check the Internet connection.
The network suddenly disappeared
When your phone doesn't connect to the network, you should look for the reason in its internal parts. If the signal suddenly disappears, this may indicate a breakdown of the radio path. This element is important for the operation of the gadget. It is connected to a lot of parts. It is impossible to check its performance at home, as well as to carry out repairs yourself. In order to be 100% sure that the problem is in the radio path, you will need a complete diagnosis of the device. Such services are provided by service centers or workshops specializing in telephone repair.
Measuring Internet speed on your phone
Fortunately, some useful websites and applications provide the ability to show how fast or slow the Internet is from Beeline.
Namely:
- SpeedSmart speed test is a great app that offers a convenient option for checking your internet speed. Once you download the program, it will instantly detect your IP address. Generally, all you need to do is select a server from the vertically scrolling list of servers on the Servers tab. Next, you need to start the speed test by clicking the “Start” button in the lower left corner of the screen under the speed test ring. When the test is completed, the speed test results will be displayed. Once you have them, compare them to the speeds you should get from your ISP. The application allows you to easily share the result from the application interface itself. You just need to click the "Share" button next to the "Start" button in the lower left corner.
- Speed Check is a great option for checking the speed of your mobile phone. The SpeedSpot app will provide all the basic information, show download and upload speeds, and allow you to save them for later use.
- com, an app owned by Netflix, loads quickly and immediately starts analyzing your internet speed.
- net is one of the best free Internet speed testers, available on both smartphones and desktop PCs.
Contacting technical support
The Beeline customer support center operates around the clock, so you can find out about any problems with communication or Internet connection at any time.
Operator hotline numbers for calls from Russia:
- 8-800-700-0611 and 0611
- for calls from abroad you should use +7-495-797-27-27.
Your personal account also allows you to obtain information that interests the user: just log in to the site and online in the “Support” section.
Ways to increase Beeline Internet speed
Sometimes you can increase the weak speed by adjusting the router antennas. If the device has internal antennas, then they cannot be adjusted. Omnidirectional antennas send signals in all directions perpendicular to the antenna.
Settings and restrictions
If you have many devices connected to Wi-Fi and there are speed issues, you should prioritize connections and limit the number of connected devices. It may take some time to check all network connections. For newer routers, you should open the modem app and find a list of connected devices. For older routers, you'll need to enter your IP address into your browser and search to find the admin settings, where you'll want to look for the Manage Devices or Restrict Access section. Settings may vary.
During the verification process, it is often possible to detect unnecessary devices. If someone is using your Wi-Fi, you can turn off these devices. You can also ban their MAC address. Next, you need to remember to change your Wi-Fi password. This is not a perfect solution, but it can quickly remove unknown devices.
Some routers allow you to select certain connections to limit or slow down their speed. This way, you can provide less bandwidth to devices needed only for simple tasks and more bandwidth to devices used for gaming and streaming, reducing speed issues.
Routers may also have the ability to limit the hours certain devices can be used, which is a good way to make sure devices don't consume too much bandwidth during key hours of the day. It's also a reliable way for busy families to manage kids' internet connections.
If your modem is located in a central location in your home but you are still having speed or connection issues in certain parts of the room, you may need to add a device that can extend the range of your network.
Check balance and traffic limit
Sometimes the Internet does not work in a private home without a telephone, because the available amount of traffic has already been used, and the Beeline company has set a limit or there are not enough funds on the balance. In this case, you need to upgrade to a faster internet plan to get faster Wi-Fi speeds. Of course, the unlimited internet plan includes unlimited use of the World Wide Web without data caps or speed reductions. Unlimited plans will give you peace of mind. You'll pay a fixed amount each month and can enjoy streaming, downloading and browsing the web without worrying about your bill. You also won't see speeds slow down beyond a certain usage threshold.
Intermittent signal loss
Unstable signal, your phone can't connect to the network? Why does this happen even with new devices? In most cases, the reason is quite banal - unfair treatment of the device. Not every user knows that even a very small drop of water getting inside the device can lead to unstable operation of the phone. The consequences are unpredictable.
In this case, the owner is recommended to take the gadget to a service center, where specialists will perform diagnostics. This will determine the exact reason why the signal is being lost. If moisture penetration into the device is confirmed, the technician will clean all contacts to prevent corrosion.
It is important to remember that if you do not clean the device in a timely manner, then soon malfunctions will appear much more often, affecting other elements.
If all else fails
When all methods have been used to speed up the Internet, you can try to reduce the amount of information downloaded by the browser from the network. You can try to achieve this by using your browser's anonymous mode or Turbo mode.
You can try changing the video playback quality to a lower one - the speed in such cases increases noticeably. It is worth disabling the display of advertisements and pictures.
If everything is really bad, buy a new modem and connect to a tariff that will provide faster speeds.
A drop in Internet speed upsets everyone, and if you still suffer from the inability to use the network normally, you may have to contact the Beeline technical support service - its specialists will help solve the problem.
There is no cellular operator network
What should I do if my phone doesn’t connect to the network? An icon indicating no signal appears on the device screen. The machine does not attempt to connect to the network automatically. Every second owner of modern smartphones has encountered this problem. Most often the reason is a software glitch. If rebooting the device does not fix the problem, then you will have to take drastic measures, that is, reflash the system.
In order to be sure of a positive result, it is recommended to contact specialists. But nowadays firmware for all brands of phones can be found on the Internet, so advanced users do these manipulations on their own. Each person, having decided to take this step, performs actions at his own peril and risk. After flashing the system, the gadget is automatically removed from warranty, so if something goes wrong, even experienced technicians will not be able to save the phone.