It doesn’t matter BQ, LG, Huawei - a problem may arise when the cell phone stops receiving the network, and on the screen, instead of the usual sticks showing the signal level, the message “SIM card is not active”, “Insert SIM card”, or similar is displayed . There are two sources for a situation where you can’t call, send a message, or go online:
- SIM card malfunction;
- technical malfunction of the phone;
- software problems.
The article will help identify the cause of the breakdown and tell you how you can fix it yourself or with the help of a service center technician.
How to activate a Beeline SIM card on a phone, USB modem or tablet
SIM cards from mobile operators today are used not only on mobile phones and smartphones, but also on tablet computers and USB adapters. Beeline offers SIM cards for all types of modern devices and platforms.
You need to understand that each activation case has its own characteristics. Working with a SIM card on a phone differs from using it on a USB modem. For it to be successful, you must follow certain instructions. You will learn about activating a Beeline SIM card on each type of device below.
Attention!
You can use the universal method:
- Install the SIM card into the target device (smartphone, tablet or modem).
- Open the official page in your browser by typing - beeline.ru.
- Wait for the page to appear and confirm the action by clicking “Start using.”
We activate the Beeline SIM card from the phone
The Beeline SIM card is most often used on mobile phones and smartphones, regardless of the newness of the model. The mobile operator offers the following SIM card options:
- standard (classic size);
- Mini (small size) – Micro and Nano.
Nano models are common in the latest smartphone models, which are smaller in size.
Ways to activate a SIM card by phone:
1. USSD command.
Activating a SIM card from a mobile phone or smartphone includes the following steps:
- Place the SIM card in the required compartment.
- After turning on the phone, dial the USSD command: *111*1111#, press the call key.
- Wait for automatic activation. Receive confirmation via SMS. The message will contain detailed information about the settings.
2. Call the contact center
If the team fails, calling the contact center is the best solution. You can call the operator from another cell phone or landline. Remember that it is impossible to call from a SIM card that failed to be activated, including to the Beeline service center. Your mobile operator will help you set it up yourself.
If you are making a call from another Beeline SIM card, then dial 0611 and click on call. If the call is made from another operator or home phone number, dial 8-800-7000-611. Wait for the operator to respond, describe your problem in detail, after which he will offer ways to solve it. Be prepared that the specialist may require the passport details specified when purchasing the SIM card.
3. Contact the Beeline office
If for various reasons a call to the service center does not help, then you will have to visit the nearest one. You need to have your passport with you. Specialists provide the service absolutely free of charge. The number will become active in a few minutes. Otherwise, they may change it for you.
Activate the SIM card on the tablet
To successfully activate on your tablet, you can use the above methods. Main methods:
- Execute the USSD command *111*1111#call, after which a confirmation will be sent via SMS.
- Via the Internet, go to the page beeline.ru (enter the address in the search bar of the browser). In the page that opens, confirm the action by clicking on “Start using.”
- In case of an unexpected failure, you can call 0611 from another phone number. When using a landline phone or numbers from other mobile operators, dial 8-800-7000-611. It is advisable to have a passport with you on which the SIM card was registered.
- Contact the nearest operator's showroom. Have your passport with you. Specialists will activate on the spot or offer another way to solve the problem. Specialist assistance is provided free of charge.
Features of activating a SIM card on iPad
To activate a SIM card on this device, you will need:
- go to “Settings” by opening the main menu;
- open the “Cellular Data” section;
- find and select “SIM programs”;
- open the “My Beeline” section and select “Other services” from the list;
- Find the item “SIM card activation” from the list and click OK in the new window;
- If all actions are completed successfully, the SIM card on the iPad is automatically activated.
If a failure occurs when activating a SIM card on your iPad, it is recommended to call your mobile operator or visit the nearest service center.
Attention!
You can check the activation result by executing the command *102# and pressing the call key. The balance display indicates the active state of the SIM card.
If it's Sim's fault
Some SIM cards have an expiration date. If a SIM card is not used for a long time, it becomes blocked and turns into a useless plate. Also, the SIM card may be blocked due to a negative balance. Each operator has its own rules, and you need to know them.
- Some mobile operators allow SIM card activation only after the first paid action. As a rule, when purchasing a SIM card, you are informed about its correct activation.
- Many modern touchscreen phones use a cropped SIM card rather than a full-size one. Sometimes owners of iPhones and other mobile devices cut the SIM card on their own, and then discover that the cut SIM card does not work
.
Perhaps the reason lies in improper pruning, so it is better to entrust this process to specialists in service centers. But first, if your mini SIM card does not work
, inspect it for contamination and restart the phone.
The same inspection should be carried out if the micro SIM card does not work
. After all, there remains hope that you can solve the problem yourself.
We activate the SIM card on the USB modem
To successfully activate a SIM card on a Beeline USB modem, you will need:
- Install a program to control the modem - insert the adapter into your computer or laptop and allow software installation.
- Open the “Account Management” window (in the modem management program).
- Click on the “Account replenishment” item and go to the “Starting balance activation” subsection.
- Now you can successfully use the Internet.
For the Beeline USB modem, you should also activate the SIM card, as for other devices, namely: go to the official website beeline.ru and click on the “Start using” button.
OS problems
SIM connector software failure is a common problem that occurs from time to time on all phones.
This situation can be recognized by a number of indirect signs:
- Have you recently reflashed your phone?
- You recently installed software (not necessarily pirated - official programs sometimes also cause such a failure), the operation of which requires establishing a contact with the memory card;
- Have you recently installed updates (especially if it was done over Wi-Fi).
Activating a blocked Beeline SIM card
If the SIM card is new, then all the activation methods outlined above will help. Otherwise it will take more time. In order to understand how to unlock a Beeline SIM card, a separate article has been written.
Let's look at the main ways to activate a blocked SIM card:
- call 8-800-7000-611 (in case of unauthorized blocking using this service number);
- log into your personal account from another device (you only need to know the password for your personal account);
- call the Beeline operator from another phone and report the problem;
- in case of debt on the phone, you need to top up the balance with the required amount, then the SIM card will be active again.
Important!
If the SIM card is blocked due to repeatedly entering the wrong password, you will not be able to restore it yourself. It is recommended to present your passport to the nearest mobile operator office.
Activating a Beeline SIM card on any type of modern device is not a complicated procedure if you follow the instructions. If problems arise, mobile operator specialists will always help you, you can call them or find them in the nearest office.
In order to become one of the clients of the Beeline mobile operator, you need to purchase a starter package and register it on the network. In other words, Beeline cards just need to be activated, after which you can use the services. This article will provide a description of how to register a Beeline SIM card.
If the card was purchased at a branded communication salon, then registration can be done directly at the communication salon with the help of specialists. All you need to do is ask an employee to help with activation. The registration service is provided free of charge, and the process itself does not take much time.
If activation did not occur in the salon, then it’s not scary; this process can be done independently, right at home or in another place. In order to activate, you should use a SIM card storage tray into which you need to insert the card itself. Next, you just need to turn on the phone and wait until it is completely loaded. After this, the system will prompt you to enter the PIN code provided on the box of the starter package. The PIN code itself consists of 4 digits. By typing them, the SIM card will be unlocked. After this, you need to make a call in any direction or send a text message. The main thing is that there are enough funds on the balance sheet when performing such actions. When money is credited to your account, the number will be registered automatically.
An equally convenient registration method is to use a special code. After the SIM card is in the device and the password for the starter package is entered, you should dial the request * 101 * 1111 #. This way subscribers can register their card. By the way, after sending the request, the operator notifies that the SIM card is activated on the device.
Subscribers can verify that the SIM card is registered if they use another combination, namely * 102 #. If any errors occur or it is impossible to register a SIM card on the network, you should contact customer support. To do this, it is recommended to use numbers 0611 or 88007000611.
All SIM cards can be activated using different methods and on different equipment. Therefore, this procedure is also possible on a tablet device. Initially, you need to insert it into the tablet and turn it on. After downloading, you should turn off data transfer. Next, you need to use a similar combination for mobile phones. Thus, the SIM card will be activated through the tablet. Afterwards, you will need to select the required tariff or service from the operator and use the connection.
If the device does not have the ability to enter data on the keyboard, then you will need to move the SIM card into the phone and register it in it, and then move it back to the tablet.
Dirt in the slot or on the SIM card chip
Both elements can become dirty over time. If dust has formed between the contacts or a foreign object has entered, this will cause delays in recognizing the SIM card or it will turn off all the time. Always handle these parts with great care and wipe them down whenever possible.
If the gadget does not connect to the network, try the following:
- remove the card holder;
- visually inspect them for dirt and damage;
- shine a flashlight into the socket, make sure there is nothing unnecessary there, blow it out;
- Wipe the tray and SIM card so that the golden chip is perfectly clean;
- insert the card back into the device and start it.
Often this simple operation helps to revive old SIM cards of Beeline and other operators, after which the gadget can see them again.
Registering a SIM card from a tablet device
Clients can also register a SIM card using a modem. As a rule, to do this you just need to insert the card into the equipment and everything will be done automatically. If this does not happen, you will need to install a SIM card in your phone and repeat the registration procedure.
When a consumer switches to a specific provider, he receives a new SIM card. Without it, voice communication, SMS correspondence and data transfer are impossible. But first you need to register in the operator’s network. But how to do it yourself? In this article we will help you sort out this issue and look at proven ways to activate your Beeline SIM card.
The phone does not recognize the second SIM card
When the SIM card does not work in the second slot, first check the functionality of the card itself. Move it to another working device, if everything works, then the problem is in the phone. What could be:
- incorrect firmware change - reinstall the operating system from the manufacturer’s official website or reset the settings to factory settings;
- incorrect settings - enable the SIM card in the device manager, or send an SMS to the inactive SIM card;
- IMEI error - check the number on the case and in the device program for consistency using command #06#.
Not every phone can work with two cards at the same time, only top models. In budget devices, SIM cards work alternately.
The device does not search for a SIM card due to:
- Physical damage to the SIM card or holder (as a result of falling, shaking),
- incorrect installation,
- software glitch in the OS.
You can try moving the SIM to another slot to eliminate the problem with the card itself.
How to launch a Beeline SIM card in different ways
If you are going to purchase a new SIM card and enter into a service agreement with Beeline, you will need to activate it. There are several simple methods for doing this yourself.
Via USSD command
Sequence of actions upon activation:
- Typically, SIM cards are sold in special starter kit packages.
- Open it and take out a small plastic business card with a new card inserted into it. It contains useful information for the user: linked phone number and security codes.
- Initially, it is recommended to purchase a SIM of the required size and shape in accordance with the mobile device. Currently they are produced in various formats.
- Insert the SIM card into the special slot in the phone and turn it on.
- After this, the system will ask you to indicate the personal PIN key, which is supplied in the accompanying documentation. If you enter it incorrectly three times, it will be automatically blocked. To resume operation, you will need to dial the PUK code; ten attempts are allowed to install it. If the password is written incorrectly, the SIM card is irretrievably out of use.
- Wait until the equipment finds the operator's network.
- Enter the USSD code in the call menu - *101*1111#.
- Now the smartphone is ready for full operation.
According to the provider, the procedure can be significantly simplified. Insert the SIM card and request the balance status using the command *102#. But this method most likely applies to the latest versions of cards.
In your personal account
You can activate your starting balance using the provider’s official website and personal account. To do this, you need to turn on the device and go to the “Beeline.ru” link. After this, you will be greeted by a pop-up window that will prompt you to register the card in the system. Here you can choose any tariff plan or connect additional services from the Beeline operator.
Contacting technical support
If for some reason you are unable to carry out the procedure yourself, call the provider’s service assistance number – “0611”. A qualified specialist will answer you at any time. Ask him to remotely switch the SIM card to active state. You can also ask him for reliable information about interesting offers and options.
When purchasing equipment, you can, without leaving the cash register, ask the manager or seller to register the card in the Beeline network. Or, at any time, approach the nearest customer service department with your passport with the same question.
On a tablet
If you own a tablet, the procedure is not much different from a mobile device. Enter the USSD command *101*1111# or use the assistance of specialists in the showroom or by calling the technical support number.
On iPad models, the registration process is slightly different. Open the device settings section and the cellular data tab, then select SIM programs. In the menu that appears, click on “My Beeline” and “Other services”. Next comes the “SIM card activation” tab; in the corresponding window, confirm the actions and wait for a response from the provider.
For modem
If you want to use mobile Internet through a desktop computer, then purchase a USB modem. To activate, follow these steps:
- Insert the SIM card into the USB router and connect it to the computer port.
- Install the software, it usually happens automatically.
- Go to the application and select the account management section.
- Click on the account replenishment tab.
- After that, click on the button to activate the starting balance.
- Transfer funds to a SIM card and safely use the Internet.
You can try the methods described for mobile phones.
The system was attacked by a virus
Virus applications can affect many aspects of Android, including network reception. To avoid them getting into the OS, do not open suspicious links, letters, banners, and also do not install dubious software.
We need to find out whether the phone is not reading the SIM card due to malware. First, put the gadget into safe mode, which deactivates third-party software. To do this, do the following:
- Press and hold the Power key.
- Press "Power Off" for a few seconds.
- The smartphone will offer to switch to safe mode, agree.
Check to see if the card is recognized. If yes, then it’s time to look for the hacking software that caused your phone to stop seeing the SIM card.
To do this, do the following:
- Go to Apps & Notifications.
- “Tap” on “Show all applications”.
- At the top, select Installed Applications.
- Look through the list of programs, look for suspicious software with strange names or software that you definitely did not install.
- Remove the virus and restart the smartphone, the MTS, Tele2, etc. network should appear.
As an alternative, you can install Kaspersky Anti-Virus and scan the system. You can download it from the Play Store.
Possible reasons why activation does not occur
But everything does not always go smoothly; in some situations, an error may occur during registration. What could be the reasons:
- If the PIN and PUK security keys are entered incorrectly, the SIM card is permanently blocked.
- There may be defects and malfunction of the card itself. To check this, insert it into another mobile device and repeat the operations listed above.
- You entered the code combination incorrectly, try entering it again.
- If the phone does not recognize the new SIM card, then there may be a hardware problem. Damaged connector, antenna device, or incorrect SIM format and size selected. Sometimes subscribers independently adjust and cut SIM cards to the desired shape, which can lead to damage to the contact pad.
- Your smartphone may be set to airplane mode, which blocks data transmission and basic cellular functions.
If any malfunctions or problems arise, please contact Beeline technical support “0611”. If necessary, they will replace your damaged card or help you set up the equipment.
The information that we will consider in our article today will be relevant for new Beeline subscribers who have just purchased a starter package and are interested in the question of how to activate a new Beeline SIM card. This is a very simple procedure, however, given that the process of changing the main operator or switching from service from one company to another is not carried out by subscribers very often, all sorts of questions may arise with activation.
Slot clogged
If debris gets into the card slot, the contacts are not in full contact with the card contacts, and therefore no connection occurs.
Clogging can occur:
- When using the phone for a long time, dust gets inside it (and the case is only slightly able to delay the onset of this problem);
- Even if the device falls once into the sand or onto the ground;
- With frequent rearrangement of SIM cards;
- When you frequently open the phone's cover, with open slots at the back of the device.
In principle, you can try to fix this problem yourself.
To do this, it is enough to thoroughly blow out the slot with a hairdryer with cold air (you cannot heat the device), but it is important to do this in such a way that dust does not get into other parts of the device. After which the contacts can be wiped with a non-woven material wound on a needle and soaked in alcohol.
After which the contacts can be wiped with a non-woven material wound on a needle and soaked in alcohol.
How to activate a Beeline SIM card on your phone and tablet
First, you need to pay attention to a very obvious question that will probably arise among many subscribers who are interested in activating the card. It concerns what differences there are between the card activation procedure on phones/smartphones, as well as on portable devices such as tablet computers, for example. Fortunately, there are no special features or nuances here, because tablets run the same operating systems as smartphones themselves, so the procedure will look identical. It can be done in several different ways, and we will look at them in order and in more detail below.
USSD request
Beeline SIM card activation is carried out via USSD request *101*1111#
;
And the activation procedure itself from start to finish should be performed according to the following scheme:
- Unpack the box with the Beeline starter package.
- Take out the card on which the operator’s SIM card is attached.
- Separate the SIM card from the plastic card and change it into a form factor that is suitable for installation in the device you are using.
- Install the SIM card into a special slot on your smartphone or tablet.
- Turn on your device.
- When turning on, enter the PIN code located on the starter package.
- Wait until the device connects to the cellular network and enter the request (*101*1111#
).
After completing these steps, you can begin to fully use cellular services.
Contacting the contact center
In addition to using a USSD request, if suddenly this option for activating a Beeline SIM card does not suit you, you can also use calls to customer support. To do this, call the number 0611
, contact the operator and inform about your desire to transfer the card to the activated state.
Of course, before calling the customer service center, you need to install a new SIM in your phone, turn it on and enter a four-digit PIN code.
How to activate a Beeline SIM card on a phone in the office
If you purchased a Beeline starter package at the official representative office of the company, you can also activate the card directly at the point of purchase. This will save you time and allow you to be 100% sure that the activation was performed correctly.
Problems with smartphone hardware
Why doesn't my phone see the SIM card?
Make sure your SIM card is working. If you have not used this card for a long time, your mobile network operator may have turned it off.
If you are used to carrying your phone in your pants pocket and get caught in the rain, it is possible that moisture or water will get inside the phone. This may be the reason why the phone may not see the SIM card. Just dry your phone.
The next reason why the phone does not see the SIM card is the temperature difference: if you are outside and go indoors, condensation may form under the back cover of the phone.
If you buy a new smartphone, it may be flashed for a specific cellular operator. Your phone will not be able to detect other SIM cards and you will need to go to specialists to reflash your device.
- Rust or oxidation of contacts;
- Accumulation of dust;
- Phone falling;
- Poor contact connection;
- Damage to the SIM card chip (maybe if you unsuccessfully trimmed the SIM card);
- Poor contact between the SIM card and the card reader.
How to activate a Beeline SIM card for a modem
The last issue we are considering concerns Beeline clients who use a SIM card in a modem to access the Internet from a personal computer or laptop. When purchasing a new card and modem, the card must also be activated to gain access to the network. The activation procedure is performed as follows:
- Unpack the modem and connect it to the USB port of your computer.
- Install the software from the modem to the computer system.
- Launch the installed program.
- In the software interface, pay attention to “Account Management” and click on this section.
- In the catalog that opens, find the subcategory “Account replenishment”.
- Find the “Start Balance Activation” button and click on it.
- After completing these steps, top up your account (if its balance is empty) and start using the Internet.
In order to access calls, send SMS and mobile Internet services, you do not need to spend too much time and effort, since activating a Beeline SIM card is not at all difficult. Most often, after purchasing a starter package, a certain amount of money is already in your personal account. Even if this is not the case, replenishing your personal balance is also not a difficult procedure.
Activation methods
- How to activate a Beeline SIM card on your phone? After launch, it is likely that the card will ask for a four-digit code. Don’t get lost, this is where that shell will come in handy. Check the 4 digits opposite the PIN code line and enter it on the screen of your mobile device. Often, the first deposit of money into your personal account will automatically activate the card. So to check, you just need to make a call to any number.
If this method does not work, do not despair, there is another option. This is a USSD code request. After restarting the phone with the Beeline card, you need to call the command using the combination of numbers *101*1111# and press call. This step will definitely solve the question of how to activate a Beeline SIM card.
By the way, if you recently purchased a SIM card, then according to the new instructions, Beeline has simplified even this task. All you need to do is just check the balance after turning it on. That is, dial *102# and click the call button.
Attention! If, after you have followed the step-by-step instructions, the SIM card does not function, then you should contact the Beeline hotline at 0611 or 8-800-700-0611 to ask about activation. You can also drive up to the company’s office or official store.
Would it be a good idea to familiarize yourself with the information if it is blocked by the operator?
- How to activate a Beeline SIM on a tablet? If you purposefully bought a SIM card for use on a tablet, then the activation algorithm will not be much different. Again, if the card was recently purchased, then try the balance check method first. If it doesn’t work, feel free to call the USSD command with the combination *101*1111#, ending with the call button.
Important! Before you start working with the tablet, you need to disable data transfer and check the operation only after activation.
You can consult with a specialist to help you choose the appropriate tariff, or do it yourself by studying the details on the official website. There is a possibility that the tablet will refuse to accept commands, which will mean that it is best to do all operations related to the card on the phone. Then you are free to use the card on the desired device. If you have any problems or questions, just dial and a specialist will answer all your questions.
If you have access to Wi-Fi, you can go to the user’s “Personal Account”. This will give you the opportunity to perform all the necessary operations without withdrawing your card, which is a very significant advantage.
- How to activate a Beeline SIM card on a modem? Beeline has a very advantageous offer for you. The set includes starter kits consisting of a modem and a SIM card. All you need to do is insert the newly purchased SIM card into a special slot. Activation will happen automatically. Next, you can connect the modem to the USB port of your laptop or computer and use the Internet package. But it is likely that the card will still require activation. To do this, the same method works with dialing *101*1111# and the call button. Don't forget to select the desired option; this is required for the modem to function.
By the way, many users are concerned about the question: is it possible to do this on their own without contacting a service center?
Carefully! It is possible that depending on your location (region, region, country), the algorithm (for Beeline SIM activation to occur) will be slightly different.
By the way, if you want to know where your child or loved ones are, the operator has provided, and we also recommend that you learn more about the service - it is available to every subscriber, regardless of the tariff.
The problem is in the phone
In some cases, the culprit for the lack of network is the device itself. You can fix such breakdowns yourself, or use the services of specialized service centers.
Smartphone in airplane mode
If the phone has lost the network and does not respond to any requests or calls, it is possible that the user has switched it to “airplane mode”. Airplane mode limits communication functions - it disables not only voice and text messages, but also data transfer.
Airplane mode (airplane mode) is indicated by an airplane icon next to the network indicator. To disable it, you need to go to the sound profile settings, or hold down the lock key until the “shutdown and reboot” menu appears.
Did not help? Pull out the SIM card, wait about half a minute and reinsert it. Reboot your phone/tablet.
Check whether the SIM card is enabled in the phone settings; this is important for devices with two or more SIM cards on Android:
- go to settings options;
- select “SIM Card Manager”;
- activate the desired SIM card by clicking on it or switch the slider next to it to “On” mode.
If it doesn’t help, try sending a message from an inactive SIM card and the system will automatically ask you to enable the card.
The phone does not see the new SIM card - activation failed
What to do:
- install a SIM card, turn on the device;
- enter the PIN code (indicated on the plastic blister where the SIM card was secured upon purchase);
- make a call to the toll-free activation number.
Incorrect settings
In rare cases, network settings are simply not downloaded to the smartphone and network settings are installed. They do not arrive from the operator (automatically via SMS) or get lost while the device is operating. In this case, you can do it in two ways:
- Turn off your mobile phone and take out your SIM card. Put it back and restart the device.
- Set the settings manually in: “settings” -> “SIM cards and mobile networks” -> SIM card settings block. In it you need to tap on the problematic SIM and enter the network parameters. All current settings can be found on the network operator’s website or by calling the hotline.
In the most difficult situations, it is worth trying to reset to factory settings.
No online registration
You will need to manually search for the nearest station through the settings:
- go to settings;
- click "Advanced settings";
- Click Mobile Networks.
The device will start searching for all available operators and display a list of possible connections. Select what you need and activate it.
If none of the methods work, do a full reset: “settings” – “backup and reset” – “data reset”. Pre-archive your data for automatic recovery.
The phone is blocked to a specific operator
This practice is often found in Europe or the West. Users often order supported devices from abroad, but cannot use them in their own country. This means that the device is blocked only for a certain network operator. And it, as a rule, is not present in this region. For Android you will have to look for custom firmware, and for iOS you will have to jailbreak or unlock using IMEI (for a fee).
Also, when you buy a mobile phone at a dealership at a promotion with a big discount, most likely it is tied to a specific operator by default. To find out whether this is true or not, take a SIM card from another operator and insert it into the device. No connection? Your model is tied to a specific operator.
There are two options to resolve the issue:
- contact the service center, where they will make changes to the software using special equipment;
- change the software yourself.
The second option carries the risk of incorrectly changing the software and causing the device to fail. The most harmless way is to search for another operator manually (described in paragraph 4 of the section above), but it does not always help.
Damaged SIM card slot
It’s worth making a reservation right away. In this context, we are considering the card holder. In other words, a SIM tray or carriage that is placed inside the device. There are several reasons for slot failure:
- Gadget falling from a height. There is a physical disruption of the mechanism. The slot may crack, bend, or break.
- Accumulation of dust or debris. The carriage does not fully fit into the socket because it rests on the dirt.
- Ingress of sticky media. Alcoholic drinks, sweet tea - all this can create a barrier to normal installation in the tray.
In all of the above cases, conduct a visual inspection of the slot and the hole into which it is inserted. If possible, make an inspection: clean the holder and the hole under it. If the tray is broken, it’s easier to buy a new one, or order it on AliExpress.
Holder is faulty
The spring-loaded contact group inside the smartphone is the holder (SIM connector). The most common breakdowns of this unit:
- Broken soldering of the SIM connector on the motherboard. This can happen after the phone is dropped, or if the tray is installed incorrectly or roughly.
- Failure of the contact group. These are special “antennae” that conduct the signal from the SIM.
- Oxidation of connectors. The appearance of rust and other plaque.
In any case, it is better to fix such a breakdown in a service center, and not to carry out independent repairs. Especially if you don’t have a soldering station with an adjustable temperature pad.
Broken soldering of cardholder contacts
During the operation of the smartphone, dirt and water get inside, mechanical damage is possible, and as a result, the contacts of the card holder come off. If you encounter this problem, do not carry out repairs yourself. Take the gadget to a service center.
System glitches, viruses, ransomware, old software
Very often the cause of the malfunction lies in operating system failures, or due to the operation of malware. We advise you to carry out preventive maintenance on the device:
- Reboot the device.
- Update the operating system to the latest version.
- Download several free antiviruses and check your system for malware.
After downloading antivirus software, you can temporarily disable access to the network. So that a virus or Trojan cannot download updates from the Internet.
IMEI has disappeared
There is a device identification number (IMEI) on every smartphone; this is an international requirement; the code is “sewn” into the hardware of the device. When registering, making a call, or accessing the Internet, the phone regularly sends its IMEI to the base station. If “Have” is empty or is written “out of the blue”, the response is not correct, authorization with the provider does not pass. When searching for a Wi-Fi network, the error NVRAM WARNING: Err = 0x10 may appear. To fix such a malfunction, you will need to restore the original identification number.
Causes of problems with IMEI:
- Installing custom firmware. Sometimes a breakdown occurs even after the official version of the software has been rolled out.
- Downloading unverified APKs and subsequent installation as a superuser (active root rights).
- Updating the curved version of the official firmware when the installation takes place automatically “over the air”.
Further steps to restore IMEI are listed as recommendations. We remind you that the user acts at his own risk and is aware of the consequences of incorrect actions.
Repair IMEI using SP Flash Tool
SP Flash Tool is a PC program that allows you to flash a device based on MTK chipsets from a computer (Windows or Linux). It is better to download the official version from the official 4PDA forum thread.
Process of working in SP Flash Tool:
- In the program itself, specify the path in the saved Scatter file. Then press “CTRL+ALT+V”.
- At the top of the program, select “Window” –> “Write Memory”. Go to the “Write Memory” tab.
- In the “File Path” field, specify the path to the desired NVRAM via the folder icon.
- In the “Region” drop-down menu, select the line EMMC_USER (for MT6592 and higher).
- Open your own Scatter file in a text editor, then copy linear_start_addr into the Begin Address (HEX) line.
- Confirm the action using the “Write Memory” button.
After completing the editing process in SP Flash Tool, connect the turned off smartphone via a USB cable. You need to charge it at least 50% in advance, and also download drivers for your OS version. Devices with the MT67xx chip are edited in the same way, only they work with an NVDATA backup.
Recovery via the engineering menu
This is an easier way to restore IMEI, since it does not require installation of root rights. All manipulations are performed from the smartphone itself.
After checking the IMEI, you realized that it is worn out or does not match. How to recover? Open the service menu using the code (for all operating systems):
Universal code | *#3646633# | *#*#3646633#*#* |
Samsung | *#*#8255*#*# | *#*#4636*#*# |
HTC | *#*#3424*#*# | *#*#4636*#*# |
Sony | *#*#7378423*#*# | |
IPhone | *#*#4634*#*# | |
Huawei | *#*#2846579*#*# | |
Philips, Fly, Alcatel | *#*#3646633*#*# | |
Processor MTK | *#*#54298*#*# | *#*#3646633*#*# |
- dial the combination as a number and press the “call” key;
- go to “CDS Information – Radio Information – Phone1”;
- at the top under the AT+ item, enter in the field EGMR=1.7 “enter the correct IMEI” – for the first SIM card or EGMR=1.10 “enter the correct IMEI” – for the second;
- press the “SEND AT COMMAND” button and the new settings will take effect;
- restart your smartphone.
You can fix it using the Chamelephon application if you have ROOT rights. You can always contact the service center to resolve the issue.
Universal step-by-step instructions:
- In the dialing menu, enter the numeric command: *#*#3646633#*#*. In some devices the combination looks different.
- In the menu that appears, open the “Connectivity” tab. Next, go to “CDC Information” -> “Radio Information”.
- Two items will appear in the new menu: Phone1 and Phone2. Enter the first one.
- Find the line "AT+". Place the cursor immediately after the + sign, press the spacebar once, and enter the command EGMR=1,7,"identification number". You must indicate IMEI in quotes.
- Then click “Send a command”. If everything is done correctly, the system will display the message “Ok”.
In this way, the identification number is set manually. Its exact combination of numbers can be seen on the device box, or under the battery cover if the smartphone is disassembled into parts.
For active Internet users
It's no secret that in the 21st century, at least half of the population is dependent on the Internet. And every second person wants to have high-speed Internet, not only when connecting to a home network, but also outside the “comfort zone”. Now this is not a problem. Just a few years ago, 3G speed was the most successful. Everyone actively used it, thinking that this was the highest speed of the Internet and that it couldn’t be any more. Naturally, everything has changed now. A new network has appeared - 4G and 4G+. They differ from the declared 3G speed by about two dozen times more. But among themselves, the “+” category outperforms the standard 4 by a factor of 5. If you are interested in surfing the Internet at the same speed as your Wi-Fi, then how to activate a Beeline 4G SIM card will be described below.
- As a rule, not all devices support the new format. Therefore, first you need to make sure that your smartphone, tablet or modem does not need to be replaced. If its characteristics disappoint you, then it's time to update your device.
- After checking all your gadgets, you should go to the company’s official store and replace the SIM card. Your number will remain the same, and replacement is completely free.
- Then all that remains is a small task - just connect the option you need. Considering that the phone is configured to work with a 4G network, you have 2 suitable options. The first is the “ALL” tariff, but the second, in turn, is the “Highway” option.
By the way, the operator has provided separately, because on this device GB are consumed even faster.
If suddenly you see that data transmission has stopped working at the advertised speed, it means that the 4G network is not available there. At the moment, the coverage area of this network is growing literally exponentially. And, by the way, the new generation network will allow you to have a conversation and, for example, watch the weather in your browser at the same time.