Why are SMS not sent from a phone with a Beeline SIM card?

Problem with shipping or delivery?

Modern gadgets and the capabilities of cellular operators allow their owners to track the full cycle of sending a text message. What stages does it include? The first is sending SMS from a mobile device to the servers of the company - the communication service provider. The second is sending from the server to the number of the specified subscriber. For those people who initiate the sending, the second stage means nothing more than delivery of the written text to the desired subscriber. Delivery may not be made immediately after sending, because the smartphone of a friend or acquaintance may simply be turned off. In this case, there are no big problems for the sender. However, if you cannot transfer a message to the server from your device, this means that there are some difficulties. Why can't I send SMS from my phone?

How to configure and fix the error?

Quite often, if it is impossible to send SMS on Beeline, the system sends an error code to the subscriber. We will look at the most common ones below:

Error 21

If this code comes when you send a message to a specific recipient, most likely you are on your opponent's Black List.

Error 38

It means that there is not enough money in the account to send the message. In this case, you just need to top up your balance and try sending the SMS message again.

The most likely reasons for the inability to send text messages

In a global sense, all the reasons that prevent the transfer of important information to another person can be divided into two categories: problems with client equipment and difficulties on the side of the telecom operator. If in the first case the subscriber himself can influence the troubleshooting, then in the second case you will have to put up with it and wait until the problems are eliminated.

The number may have been entered incorrectly

Such cases also occur. Inexperienced users store numbers inaccurately, adding or trimming the number of digits. According to international standards, the number always consists of 11 numeric characters.

It is allowed to be written in two forms:

• 8 *** *** ** **;
• +7 *** *** ** **.

Check that the entered number is correct and try sending the SMS using a new one.

Reboot your device

Another simple but effective way. Rebooting the device often clears some of the software errors in the device. As a result, the system hangs and SMS messages are sent again.

Check your balance

If there is no widget on your smartphone screen to display the current balance, the lack of money in your account can be an unpleasant surprise.

You can check your balance in several ways:

• through a call to the mobile network operator;
• by entering a short USSD command;
• in a special service (most often located in the SIM card settings);
• in the application from the mobile operator.

The exact number to dial, as well as the USSD command, can be found on the network operator’s website. To avoid embarrassment with your balance, activate the service of automatic replenishment of your account from a bank card.

Try another SIM card

The SIM card may be physically defective. To avoid damage to your smartphone, you should use a different SIM card. You can ask a friend, relative or neighbor for it.

If your SIM card breaks down, you can neither send a message nor make a call. The display shows “no network”.

Boot into Safe Mode

1. Android has been infected with malware.
2. Sometimes there are some serious malfunctions in the operation of the smartphone OS, for example, a system background process suddenly ends.

Both reasons block SMS sending.

But there is a universal method that turns on the system in “simplified mode” (without loading most of the settings and programs), and disables viruses - Safe Mode.

To get into Safe Mode:

1. When the mode is on, press the “power and lock” hardware key. A menu will appear with "shutdown", "reboot" and "airplane mode". Hold down the “power off” button (“turn off”).
2. A warning will appear on the display: “Entering safe mode. Go to safe mode? All third party applications are disabled." Confirm the action.
3. The gadget will begin to reboot. Once turned on, “safe mode” will be visible at the bottom of the screen.

Corporate SIM card

Sometimes at enterprises, employees are given corporate phones for communication with a reduced tariff plan, or a very limited number of SMS.

You can find out about all the details of the tariff from the network operator or by clarifying this issue with your superiors. Ask to open access to SMS, or connect messaging as a separate service package.

Other reasons

Why else are SMS not sent from your phone? Sometimes it happens that the person you are trying to send a message to has simply added your number to their blacklist. And it doesn’t matter whether this was done on purpose or unintentionally. The SMS still won’t reach him.

Why aren’t SMS sent from a phone if a person wants to pay for a service this way? You need to find out if your operator supports this feature.

If nothing helps solve the problem at all, you can try the following:

• Delete all old and unnecessary messages from memory, since their number affects the sending of new SMS.
• Try not to respond to received messages, but to create new ones. In this case, it is better not to select the subscriber number from the list of saved ones, but to enter it manually. This works on some phones.
• Restart your mobile device and try to send the message again.

SMS memory full

Despite the fact that most modern gadgets have several tens of GB on board, SMS cannot be sent or received at any time. It all depends on the number of media files that are downloaded to the device. In addition to digital information, the phone's memory is occupied by a cache from browsers.

To avoid such incidents, it is recommended to use specialized applications that can independently clean up unnecessary files. As a rule, many powerful smartphones are equipped with similar programs by default. They should be used as often as possible, otherwise the gadget will be less productive, which may lead to failure to send or receive alerts.

You can also use a more labor-intensive method and clear a certain number of messages manually. To do this, you need to go to the messages application, select unnecessary ones and click on the delete button.

The inability to send notifications due to insufficient memory occurs in very rare cases. This is especially true for flagship devices. It is for this reason that you should resort to checking the memory status last.

SIM card malfunction

A SIM card is an integral element for communicating with subscribers via a mobile phone. It is designed to receive and transmit signals, so in the event of a malfunction, sending SMS will not be possible. As a rule, the card fails as a result of very long use. Of course, the SIM card does not necessarily break completely, but in any case the user will not be able to carry out the necessary task.

Also, in addition to the failure of the SIM card, it is worth considering the failure of the signal transmission module. This often happens due to a strong fall or liquid getting into the structure of the smartphone. To check what exactly is the reason, you can move the SIM card to another phone. If the card functions, then the problem is in the radio module.

In such circumstances, the only option is to contact a repair center. As for the malfunction of the card itself, to solve the problem you can contact the nearest office of the mobile operator and order a new communication element.

When the device owner checks the functionality of the SIM card, it is recommended to thoroughly clean the slot and existing contacts. This procedure can be carried out using an eraser.

Operator reboots

In many cases, the problem of sending messages is a network reboot. This occurs as a result of heavy load on the part of operator subscribers. Most often the reason is holidays and various events. In this case, there is little the user can do. In any case, you will need to wait for the connection quality to improve or call the operator’s technical support and explain the problem.

The only option is to independently improve the quality of signal reception and transmission. To do this, it is recommended to follow these instructions:

1. Go to the block with basic settings.
2. Activate airplane mode.
3. Wait until the mobile device disconnects from the cellular connection.
4. Deactivate the above mode.

This procedure is carried out to re-synchronize the communication element with the nearest mobile operator tower. In this case, the owner of the device can independently improve signal transmission. Another method is to reboot the system.

Viruses on the phone

One of the main reasons why it is not possible to send an alert is the presence of malware in the gadget’s system. At the moment, this reason has become too common. As a rule, a lot depends on the quality of the software and specialized applications that protect the phone. This is especially true in cases where the user regularly uses the Internet and surfs sites with dubious content.

To get rid of malware, you need to use several methods:

1. Delete all applications, files and other media content that is not provided in the smartphone at the hardware level.
2. Use a computer to reinstall the software.
3. Take your own gadget to the nearest repair center.

Incorrect delivery period settings

In this case, you need to check the duration of the notification delivery period, which is located in the message settings, section of additional SMS settings. By default it should be maximum. Otherwise, sending will not be possible. This is due to the short delivery time. For example, if the settings are set to two hours, and the SMS recipient is disconnected from the network all this time, then the notification will not reach.

Voluntary ban on SMS transmission

Another problem for the transfer of information is the voluntary prohibition on transfer. This procedure can be carried out in two ways:

1. Call your mobile operator and request the Blacklist feature. It is effective against annoying ads from short codes and unnecessary users.
2. Set a voluntary ban in your phone settings. However, this operation can only be carried out if the gadget is endowed with this capability.

To disable the ban, just call the operator and request deactivation of the function.

Problems from the other party

This problem only occurs when the alert is not sent to a specific person. The only way out is to use a different method of communication with the subscriber. Most likely, the latter’s communication element has failed, which will subsequently lead to the inability to send and receive notifications. It is also possible to activate the black list on the part of the interlocutor.

Blacklisted phone

Similar to the previous section, the user cannot send an SMS notification to a specific subscriber due to the fact that the blacklist function is enabled against the latter. To verify this, the owner of the device will need to go to the phone book, find the desired subscriber and check whether the black list is active on him.

Fake

There are still plenty of such reasons. And only those that remain are extremely simple to understand for any modern user. But correcting the situation in some situations will be very expensive.

If you are wondering why SMS is not sent from your phone, then be sure to remember what kind of mobile phone you have. A fairly common reason for this behavior is the presence of a fake gadget. This may be a justified and deliberate purchase (if you initially went for a “pirated” version of a cell phone), or it may be the simplest deception of the buyer.

Thus, here you have several options for how events unfold. The first option is when you knowingly bought a fake. In this case, if you have a warranty on the product, you can take it to the store where the purchase was made. There they should help you correct the situation - repair the purchased model or offer a similar new one. Unfortunately, many stores selling counterfeits do not provide any guarantees. In this case, you will simply have to buy yourself a new gadget.

The thief scenario is suitable for those who have become victims of scammers in a normal store. Contact the place where the purchase was made and report it as a counterfeit. You are required to replace it with the original gadget that you wanted to purchase. If employees refuse to correct the situation even if they have all the documents confirming the purchase, they can safely go to court. Quite often, along with the exchange of the gadget, in this case moral damages are also compensated. But everything is not always so good. Let's think about why SMS is not sent from a phone that is original and fully configured.

Algorithm for saving service number

To correctly configure SMS on your own cellular device, a person just needs to register the service number in the mobile menu. It is possible to configure text notifications in this particular way without any problems according to the following principle:

• go online or ask the operator for the service center number active for text-type notifications;
• rewrite the numerical combination on a sheet of paper or copy it to the clipboard;
• visit the menu on your phone called Messages;
• find the settings subsection, then go to it;
• enter the copied numeric value and save it on the device;
• restart the mobile device to activate the center.

How to fix the “Messages could not be sent to Android phone” problem

There are several ways that users can try to resolve their issue regarding text messages not sending on Android phone. Effective methods are listed below:

Soft reset

A soft reset, which simply means rebooting the phone, is often used by users to fix Android problems. You can turn off your phone for a while and then turn it on to see if it works. Of course, you can also just hit reboot. The chances of your problem being solved are greatest if you go this route.

Clear cache

Clearing the cache is the most common solution to some problems. Thus, this method is often recommended by many specialists. You can follow these steps to clear the cache:

1. From the Settings menu, select Application, and then open Application Manager.

2. Swipe the menu to get a list of apps and search for the Messages app.

3. When you open the app information, you will see the Clear data and Clear cache option. You can clear both data and cache and then reboot your device and see if the problem is resolved.

Force stop the application

To force stop an application, you can follow these steps:

1. Go to the settings menu and open the application.

2. In the Application Manager, swipe down to see all applications. Now find the Messaging app in the list and click on it when you find it.

3. When you open the app information, you will see an option that says Force Stop. Click on it and then reboot your device.

Factory Reset Android Device

If all the above methods fail, the last option to solve the problem is to reset your Android phone to default settings. A factory reset will return your phone to its original state. You can then follow the necessary steps. Make sure to back up all your data files before moving on to the steps. To reset your Android device, you need to follow these steps:

1. Open Settings on your phone and find the Backup & Reset option.

2. In the “Backup & Reset” setting, at the bottom you will see the “Factory Data Reset” option. Click on this icon and restart your phone.

Although all data will be erased from your phone, you will be able to send messages from your Android phone again.

Check the SMS center number

An SMS center is a special number of a telecom operator through which SMS are sent. This number is stored in the SIM card memory and entered through the settings of the smartphone/tablet. If the number is not specified or is specified incorrectly, then the SMS will not be sent - an error will appear.

Check that the correct SMS center is entered on your device. To find out, call your service provider.

MTS - 0890, Beeline - 0611, Megafon - 0500, Yota - 8 800 550 00 07, Tele2 - 0611, Motive - 111, Rostelecom - 09

Check your smartphone/tablet in safe mode

Downloaded applications may affect the operation of the device, including blocking the sending of SMS. To check whether downloaded apps are affecting SMS, boot your device into Safe Mode. In this mode, all downloaded applications are disabled (do not work). Try sending an SMS. If SMS messages are sent in Safe Mode, reboot your device. Then delete the downloaded apps one by one until SMS messages start to be sent. It's best to start with the apps you've downloaded recently.

Test your smartphone/tablet with a SIM card from another operator

Insert a SIM card from another operator into your device (for example, if you use MTS, install Megafon) and try sending an SMS.

You can borrow a SIM card from friends or relatives; verification will take no more than 5 minutes.

There is no use putting your SIM card in another phone. You just need to put another SIM card in your smartphone/tablet.

If SMS messages are sent with a SIM card from another operator, then something happened with the telecom operator or the SIM card is broken. In this case, contact your service provider. If SMS still aren't sent, try the next tip.

Reset your data

How to reset data

If SMS are not sent after resetting the data, the smartphone/tablet is broken. To fix it, contact a Samsung service center.

The need to connect the service

Absolutely every cell phone has the function of sending short notifications with text content already enabled. If a person has typed in the necessary information data, tries to send it, but nothing worked, then the problem is not at all a lack of settings. The reason that the specified sms do not want to be sent is the following:

• there are not enough funds in the mobile account of the client of the cellular company to carry out the operation;
• the number of the center for sending text information flows was entered incorrectly or was not entered at all, it was accidentally deleted;
• notification size is too long;
• the person is outside the coverage area of ​​the cellular operator.

It’s very easy to get the settings of the Beeline SMS center, and also to register it yourself inside the smartphone menu. To perform this operation, you only need to know the menu sections of your own cellular device.

What to do if SMS messages are not sent on Megafon

You need to act based on the reason:

1. Checking the Megafon SMS center number. It is possible that the phone number was entered without the eight or “+7”. The number should be saved in the phone book so that no difficulties arise in the near future. To change your phone number, enter the USSD request *5005*7672*+79262909090#. The current SMS center number is +79262-909-090.
2. We are lifting the established ban on text messages. You can cancel the established restrictions using the USSD command: *330*network password# and the call button. After sending the request, you need to restart your phone. By default, the same password is set for everyone: 1111. For those subscribers who replaced the secret key, you should use your personal one.
3. We remove the established restrictions on the phone. Turn off the mobile device. We take out and put the SIM card in another device. Be sure to check the settings of the phone you are using according to the developer’s instructions.

It is recommended to check all possible causes and take measures to resolve existing problems. You can perform the actions yourself or use the customer support services during a personal visit to the company’s office or remotely by phone.

After replacing SIM

Error 38 when sending SMS Megafon may occur after activating a new SIM card. The service of sending text messages may not be available immediately after connecting a new card. You can determine the cause of the problem yourself. If, after diagnosing the device, it is not possible to eliminate the violations, then the only correct solution is to replace the SIM card.

IPhone

Instructions for troubleshooting text messages for iPhone owners:

1. Perform a forced reboot by holding down the Home and Power buttons. A hard reboot eliminates many errors that occur in the system.
2. Reset the default network settings by going to the “Basic Settings” section and clicking on “Reset”.
3. Check your iOS settings under Messages. The “Send as SMS” switch must be active.

You can check what the problem is by moving the card to another phone. As a last resort, you can go to the company’s office, where an experienced employee will conduct a diagnosis.

Android

Android owners most often encounter such a reason as the phone's memory is full. You can solve the problem by deleting old SMS messages. You can fix other problems by restoring the factory settings.

A critical situation is considered if, along with violations from text messages, other problems are observed. The cardinal solution is to flash the smartphone.

Automatic setup of MMS on Beeline

If you are faced with the task of configuring multimedia messages that do not work correctly on the device, then the most rational thing to do first is to try to order configurations in automatic mode.

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To automatically configure mms messages, Beeline subscribers need to enter the USSD format combination *110*181# . The settings will be sent to your phone in a response message and will need to be applied. In addition to settings for MMS, the phone will also receive configurations for the correct functioning of the mobile Internet.

Additional statements

Beeline SMS is configured basically according to the same principle, but the above commands do not always work for more modern and advanced phones. If the cellular subscriber is the owner of an iPhone, then making adjustments for him will be limited to just dialing the command *5005*7672*+79037011111# - after the last asterisk the number of the standard Beeline center is indicated. To ensure that activation is correct, a person needs to dial *5005*7672# on their phone.

For Beeline, the settings for SMS messages are standard, and the process of receiving them takes only a couple of minutes. Also, cellular subscribers must additionally have the following information:

• on the question of how to get SMS message settings, the answer will be the combination *123*6#;
• to check the correctness of the adjustments, a person needs to send a blank message to number 000 - this is completely free;
• You can set up SMS on any phone, regardless of when it was released and how powerful it is.

The standard settings for Beeline are always unchanged, and adding them to your own phone is very comfortable and easy.

To receive Beeline SMS settings, a person can contact their operator, who will tell you about the settings algorithm for a specific cellular device model in more detail.

The installation operation is performed without the need to connect to the World Wide Web, and after saving the current data, the person does not need to add any of his own adjustments. Everything is very simple and clear, which, if necessary, everyone can verify. Anyone can find the number of the desired center from the Internet without much effort, because information of this nature can be considered publicly available.

Source

Outdated way

• Set the correct SMS center number using your phone settings.
• Message creation snap-in → Menu (upper right corner) → Settings.
• Click Text Message.
• Enter the number +7 903 701 1111. Check the numbers using the services of contact centers 0611.

Check via the Configuration Message menu (pre-ordered via Contact Center 0611). Inside there is time and the number of times the settings for WAP and MMS services were completed. Will help the operator answer questions regarding the date of purchase of the SIM card.

legislation

Is there any basis for such claims, strictly speaking? After all, at some point the user voluntarily performed some action that ensured his place as a victim in the chain (relative to the short number 8464). This is precisely the position that telecom operators adhere to when a subscriber, outraged by the loss of money, begins to search for the truth.

The answer is yes, there is

And this is called the federal law of July 23, 2013 N 229-FZ “On Amendments to the Federal Law “On Communications”.

In it, Article 2 of the Basic Law is supplemented with subclause 34.1, which defines what “content services” are.