Users often ask what the message “Subscriber is temporarily unavailable” on MTS means. It can be heard when trying to call another person within the network or to a third-party operator's phone. This notification means that it is impossible to contact your friend because a connection to his mobile device cannot be established. To understand why this happens, you need to become familiar with the possible reasons for this situation, as well as the notification options that you can hear when you try to dial.
Main reasons
In its practice, MTS often uses such methods of blocking SIM cards for a number of reasons, but the main one, they still believe, is a zero balance on the phone for a long time. In this way, the operator is trying to stimulate customers to periodically top up their mobile account.
And that's not all, not only is it impossible to make an outgoing call, but in the case of a negative balance, strict restrictions are imposed on incoming calls. The only way out of this situation is to immediately top up your main account.
The following common factors indicate the reasons:
- a negative balance on the number, which even blocks incoming calls;
- the owner has blocked the SIM card on a temporary or permanent basis;
- network failure during technical work in companies providing communications;
- problems with the SIM card (it is old, its surface has worn off);
- poor coverage area, weak signal for connection.
Video: How to disable MTS
Regardless of the reason for its disabling, the options for solving this problem do not change. has provided several effective ways to remove the service that allows you to install a musical beep.
Disconnection methods
Let us consider these methods in more detail so that the subscriber has the opportunity to choose the most optimal option for disabling the service.
- Sending a USSD . The fastest and most convenient way to block a dial tone service is to use a special set of characters and send it to a specific number. To deactivate the service, dial the deactivation number * 111 * 29 # and press call. You will receive a text message via SMS with information about the successful completion of the operation. Now, when calling your phone, subscribers will “enjoy” regular beeps. No money will be debited for blocking this service.
- Voice menu . The beep can be turned off by using an automatic informant when calling 0550 by following its required prompts.
- Mobile application "MTS Service" and Personal Account . You can deactivate the paid beep using your Personal Account. It makes it possible to manage running services on a phone number. To turn off the beep, you need to go to the service management page and find “Beep” there. Then click on the “Disable” link. Within a few seconds you will receive a text message informing you that the service has been blocked. The functions of the mobile application practically repeat the functionality of the Personal Account, only they are more convenient for a smartphone.
- Support Center . You can also get information on how to cancel the beep service by calling the contact center. An employee will advise you about the connected services on your account and block those that you do not need. You need to ask the operator to block the “Beep”. You should be aware that this method has a negative point - the waiting period for an operator’s response may take too long. It depends on the load on the contact center. If you don’t mind the time, you can call 8-800-3330890 . Next, follow the instructions of the automatic informant, which should tell you which keys you need to press to connect to the operator.
- Service office . If the methods proposed above do not suit you, then you can come in person to the nearest MTS customer service office and ask how to cancel the dial tone option. This service is provided in the office without payment, but you must have your passport with you.
Negative balance
The phone has zero balance or the balance is in the minus – this is a fairly common reason why the operator completely blocks the subscriber’s SIM card. The only correct solution would be to immediately deposit funds into the balance.
- The subscriber uses a tariff without a monthly fee, then to unblock incoming calls, you should top up your balance with a small amount.
- The tariff is on a prepaid payment system; to unlock the number you will have to top up your account with an amount equal to the monthly fee.
To avoid an unpleasant situation, many Mobile TeleSystem subscribers connect a comfortable one. The function automatically tops up the balance of the attached number, so you don’t have to constantly check your account and worry.
Reviews
If, after one long beep, short beeps immediately begin, you know that your number has been included in the emergency situation. You will have to call from another phone or stop trying to contact the subscriber.
Diana
Recently I tried all day to get through to the person I needed, but short beeps were constantly heard on the receiver, as if the subscriber was talking to someone. I contacted him via Skype and reported this problem, which was solved immediately after restarting the phone.
Vladimir
Blocking a number
When making a call, the answering machine reports the unpleasant news that this type of communication is not available in two cases: the user did not try to top up the account on time or blocked the SIM card on his own.
- The company permanently blocks the number if reminders to deposit money into the account are ignored for a long time. Such non-compliance with the terms of the contract leads to its termination.
- The number is temporarily blocked by the user. Many subscribers take such measures in order to save money. For example, when traveling abroad, an MTS client does not want to use tariff services in roaming; there may be other reasons why the subscriber blocks his card on his own.
On a note! If you need to deactivate a number, but don’t want to miss necessary calls , the operator recommends activating the option to forward all incoming calls to a new active number.
How does it work
This useful service has been running for several years and has gained great popularity among cellular customers. The ability to replace the usual beep with your favorite melody is a good chance to emphasize your individual uniqueness. The official Internet resource presents a large selection of music, fragments from musical compositions of your favorite films, and funny jokes.
makes it possible to decorate a monotonous beep with your favorite song of that category, which are presented in a separate section of the site. Subscribers are provided with the ability to control the music track. For each subscriber individually, or for a group of contacts, you can configure a given musical composition. In addition, instead of beeps, music is set to a specified time or specific date.
Among other things, it is possible to perform auxiliary actions:
- make gifts to other subscribers in the form of melodies;
- copy music tracks;
- a separate channel is provided for listening to music of a certain genre - “Own Wave”;
- order common jokes and songs.
It is possible to connect a free original dial tone. To perform this function, you need to dial * 955 #, * 111 * 199 # , or * 111 * 197 # and send a request by pressing the “call” button. This service will work properly for a week without any payment.
You should be aware that the quality of tone playback for this service may decrease due to excessive load on the cellular network. There are some restrictions on using the service. For example, there is no guarantee that it will work in roaming conditions. If the subscriber is talking to another client, then when calling his number, normal beeps will be heard. Sometimes music tracks may be removed from a client's profile.
This is explained by the peculiarities of licensing multimedia content. The “Beep” option is included in some tariff plans when you first connect, or change the tariff to a new one offering this service. During the first month of using this service, the client must make up his mind and decide whether he needs such a service or whether it is better to disable it.
Network failures
A breakdown in the telecommunications company's internal network is not uncommon for these types of answering machine messages. A possible factor in network failure is the user’s remoteness from the city, in a place where the coverage area is not very good and the signal is weak.
In order to figure out what actually prevents you from making a call when your account balance is positive, we recommend periodically calling back at certain intervals. If you still can’t make a call, you can contact technical support and clarify the situation.
On a note! You can try sending a message to the desired contact; as soon as the network appears, it will be delivered immediately. Automatic notification of a delivered SMS will inform you that a network has appeared.
Network errors
Many operator users are accustomed to hearing automatic messages indicating network problems or problems with their account. In the case of information about the unavailability of communication for the called subscriber, there is nothing to worry about.
Ensuring the uninterrupted operation of all elements that provide MTS communications on the territory of the Russian Federation is a complex matter. No one is immune from problems. It is curious that the phone of the called interlocutor at this moment may be turned on and fully operational. Accordingly, the person you are calling will not even be aware of the problem. The easiest way is to postpone the call until later. Most likely, after a few minutes, normal network operation will be restored and your interlocutor will be able to receive an incoming call. Nevertheless, against the background of errors that occur, a message about an unavailable connection is a very rare occurrence.
The subscriber is out of range
Everyone who has ever tried to call a disconnected number has heard this answering machine notification - the subscriber is unavailable. In this case, there is little that can be done to call the desired contact. Just be patient and wait until the disconnected number deigns to connect.
If the desired contact is disabled, then you will not be able to wait for an SMS notification that he has contacted you. The only solution to leaving a reminder about yourself with a request to call back is:
- send SMS;
- use the voice service.
As soon as the subscriber turns on the phone, he will immediately receive the left messages. The exception is numbers where all services are disabled or with a negative balance.
I make a phone call to a friend, one ring and then an answering machine,
Hello! We are sorry that you are having difficulties.
