How to restore a Beeline SIM card by phone
If a SIM card is lost or stolen, there is always a risk of unauthorized use by third parties of funds from the personal phone account or linked bank cards.
That is why, having discovered the loss of a chip or a device equipped with it, you need to immediately use your Personal Account or contact the subscriber support center with a request to block the number. If a free call is made from another Beeline SIM card, the number 0611 or 74957972727 (when roaming) is used. To call from a landline or a third-party operator's phone, you must use the number 88007000611. The provider also has a separate emergency phone number 74959748888.
You need to be prepared to present the exact passport details of the SIM owner and accurately answer a number of clarifying questions from the operator.
It is possible to contact the operator using the short number 0611 or call 8-800-700-0611. You will need to describe the essence of your request and answer several questions. Keep your passport next to you; you will need to provide your passport details. Completing the application will take just a few minutes, and the finished SIM card will be sent via courier delivery. Receive the parcel only with your passport.
Call to operator
Another way to unlock a Beeline SIM card only requires you to make a call to 8 800 700 0611. After connecting to the operator, you need to voice your request. Next, you will have to answer some questions that will be required for your identification. Here you will need the details of your passport or other document that was provided during registration.
Other recovery methods
You can restore a previously blocked Beeline card either independently or through the office center of the telesystem. There are three ways to “resurrect” a Beeline card:
- through the office (the address can be found by calling 0611, on the official page of the cellular provider, and the Beeline branch can be found in any Euroset store);
- through a call to the service number;
- via the Internet.
The turnaround time for a duplicate SIM can vary from 1 day to a week. Here everything will depend on the method chosen by the client. For example, if you contact a television system store, a new package can be picked up on the same day.
If the order was made through a service number or the Internet, then the date of receipt of the card may be slightly delayed. This is due to the congestion of the network line and the number of subscriber calls.
After restoration, the same number, TP and previously activated options will work on the SIM card. And also money will be saved on it.
There are several ways to restore a SIM card, but to implement each of them you will need to prepare a passport in advance.
1. Contact the subscriber service office of the Beeline operator. After contacting the department, the user in whose name the old SIM card was issued will need to fill out an application requesting a replacement. If you are applying as an individual, you will need to show your passport to the office employee.
If you represent a legal entity, prepare the following package of documents in advance:
- Power of attorney M2, issued to a representative of the company, which must contain all signatures and seals;
- A document confirming the identity of the company representative;
- An official letter from the company to which the lost card was registered. It must be drawn up on company letterhead and contain a request for reinstatement.
2. Restoring the card online.
There are several methods to obtain a duplicate of your lost card. But it’s worth mentioning right away that one way or another you cannot do without a passport.
Your options are as follows:
- Contact your mobile operator's service department. Beeline offices provide the opportunity to restore a SIM card. To do this, the user in whose name a new card needs to be issued must write an application for a replacement. An individual must provide the employee with his passport, and if a corporate SIM card needs to be restored, the person must also bring a power of attorney from the company in whose name the card is issued.
Read about operators: How to activate a Beeline SIM card on your phone yourself
What are the reasons for blocking?
If we are talking about emergency shutdown, then this method is most often used to protect your personal data and save finances if you lose your SIM card.
This is especially true for owners of modern smartphones. The latter usually have email and payment applications installed, as well as services for managing personal data. All this is tied to the phone numbers and is controlled using it. And here is information on how to block a Beeline number if you lose your smartphone. Emergency shutdown occurs by Beeline employees upon application (oral or written) from the owner of the number. Scheduled deactivation is performed in the same way. It can be of two types:
- temporary, if the subscriber plans to interrupt the use of the SIM card for a certain period;
- permanent (forever), if the client does not want to continue cooperation with the company.
We wrote above what to do if your Beeline SIM card is blocked. To activate it, you can use any of the described methods. Read about how to get a nano sim in another article.
Important: there are also disconnection options, when the service contract is suspended or terminated automatically. Suspension may occur after you enter your PIN code incorrectly several times in a row (three times); if you have not used a SIM card for a long time (from 6 months). Understanding Beeline and how to restore a blocked SIM card is very simple. The main thing is to “catch it” in time.
Watch the video instructions on how to unlock a Beeline SIM card yourself, if the need suddenly arises.
If you have lost your SIM card:
- Block the number.
You can set the blocking yourself in your personal account, or by calling the Beeline customer support center at 8 800 700-06-11 (the number will be blocked until it is restored on a new SIM card). Please be prepared to identify the contractual owner of the SIM card or answer a series of questions to confirm that you are the owner of the number.
- Restore the number on a new SIM card
To receive a new card, you must visit one of the Beeline offices or dealers.
Documentation
To restore or replace a SIM card when visiting the office, you must present:
- For an individual, the owner of a number under a subscription agreement - a passport.
- A representative of a legal entity - a passport, a power of attorney from the organization, a letter certified by the seal of the organization and the signature of the general director and a power of attorney form M2.
Replacing a SIM card when traveling around Russia
When traveling around Russia, the owner of the SIM card under the contract can replace it by contacting one of the offices listed in the list.
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If you change a SIM card without 4G support to a SIM card with 4G, 30 rubles will be debited from your account. This money will be returned - you will receive a 30 ruble discount on communication services.
How to restore a Beeline SIM card via the Internet?
To use the online method, you will need to go to the official page of the mobile operator and do the following:
- select the “Help” section, then “Subscriber Services”;
- then go to the “Sim Replacement” category, read the terms of service, fill out the required form and press the “Submit” button.
By the way, here, for an additional fee, you can order courier delivery (this service is provided to Muscovites and residents of the region).
Beeline subscribers have several options for SIM card recovery online. In the first case, you need to visit the provider’s official website and sequentially activate the menu items “Help and Support”, “Subscriber Service”, “SIM Replacement”. Then all that remains is to enter the requested data and agree on a method for obtaining a duplicate chip.
How to order courier delivery
If you do not have time to visit communication shops, you can arrange courier delivery. Many people want to use this service, but do not know how to restore a Beeline SIM card and receive it through a courier. Just call 0611.
Active Beeline users can visit the company’s official website and go to the “Support” section, then “Mobile communications”. In the “Subscriber Services” section, select courier delivery.
This service is not provided free of charge. The applicant must fill out a payment order.
Important addition
Subscribers who have left their region on vacation or on a business trip can now also restore their SIM card without any problems. This was taken care of, which found a convenient method for removing geo-referencing restrictions if there was a need to replace a SIM card.
Development Director T. Alyautdinov noted that subscribers can quickly carry out operations by restoring their usual phone number and always stay in touch regardless of the circumstances. If you are not in your region, you can find the address of the nearest office via the Internet and contact them to have your card restored.
Where can I restore my Beeline number?
Let us immediately clarify an important point that the provider does not store a copy of the phone book that the subscriber creates on the card during its operation. That is why, by ordering a duplicate, the user is guaranteed to receive the same tariff, remaining balance and list of connected services and options. But the contact list will be empty.
The only option for partially restoring numbers on a SIM card with the help of an operator is to request call details for several months. To do this, you can use the functionality of your Personal Account (section “Finance”), call the help desk 0611 or visit the office. In this case, the printout of calls will only contain numbers that will have to be called back to clarify the names of the owners. Despite some inconveniences, this is the most rational way to quickly fill a new phone book.
Read about operators: How to block a Tele2 SIM card if you lost your phone yourself via the Internet: temporarily or permanently
This option is universal and provides any direction for transferring data between the phone, SIM card and flash drive. It is a backup copy of the address book on a USB drive that will allow you to instantly restore the information the subscriber needs in the event of losing the device along with the SIM and memory card.
Savvy users should promptly save data on other backup sites (virtual disk, laptop, desktop PC, tablet, USB drive). To restore contacts, simply transfer the necessary information back to your phone. In a situation where you need to synchronize your device with your Google account, you can look for a backup copy of your address book in the Contacts section.
If you have blocked your mobile account, contact your nearest customer service office. Here they will explain to you how to restore a Beeline SIM card and do it for free. In a few minutes, the company’s employees will issue a duplicate SIM card in your name with all the saved data, including: balance, tariffs, services and other options.
SIM card recovery time
It will take from an hour to several days to replace the SIM card, depending on which recovery method was chosen. If you contact the service office right away, the new SIM card will be ready in a few minutes.
Depending on which method you choose, a blocked card can be restored either in an hour or in a few days. So, if you immediately contact the service office, your new card will be ready in almost a couple of minutes.
But if delivery is required, the client will have to wait. However, this will no longer depend on the mobile operator, but on your location and transportation speed. Thus, in Moscow you can also order express delivery along the Moscow Ring Road, under the terms of which you will receive your card within 4 hours.
Usually the result depends on many factors, including the tariff plan. Often a ready-made SIM card is issued in a few minutes at the office, but sometimes you have to wait several days. You will have to be patient if the application is submitted by phone or online. It will take time for the system or operator to process the request. It may take several days to deliver the card to the subscriber.
How much does it cost to restore a Beeline SIM card?
The cost of restoring Beeline SIM cards at customer service offices is 0 rubles. At the same time, your remaining balance remains with you.
Read about operators: How to restore a Beeline SIM card
SIM cards are restored at service offices completely free of charge. If you order a delivery service, you will have to pay its cost.
The price, again, depends on your region of residence. Prices range from 180-1540 rubles.
In other cases, it will take much longer and you will have to pay for delivery. But in both the first and second cases, restoring the card will be more profitable than buying a new one, since you will not have to re-configure all the SIM card options.
You can order a duplicate Beeline SIM card completely free of charge. In Moscow and the Moscow region, the price of courier delivery is 200 rubles. The cost of urgent delivery is 400 rubles. Prices for the service for your region can be clarified by calling 0611 or 88007000611.
The question of the price of SIM card restoration worries every subscriber. But in reality, these experiences are in vain. Mobile operator Beeline replaces cards completely free of charge.
In itself, SIM card recovery is free. Therefore, if you contact the service office, you will not have to pay at all. But in the case of ordering delivery, you will have to pay its cost.
Here everything will also depend on what region you live in. The cost of transportation can vary from 180 to 1540 rubles.
In all other cases, you can order delivery, but this will not only take time, but will also cost money. However, it is worth understanding that restoring a SIM is quite feasible, and is even free, which eliminates the need to buy a new one and enter all the information into it again.
Price
Number restoration is a free procedure if the recipient comes to the office when it is ready. If the user orders a courier, the prices are as follows:
Delivery period | price, rub. |
1-2 days | 180-480 |
3-5 hours | 450 |
Throughout the Moscow region during the day | 475-1540 |
Prices are indicated for residents of Moscow and the region. For other regions, prices may vary.
Contact the service office
There are some nuances if you decide to contact the operator’s office. Only the subscriber himself has the right to write a statement requesting the creation of a duplicate. If a close relative comes with his passport, the company employee will refuse. There is a difference between issuing a duplicate SIM card for an individual and a legal entity. The second, in addition to the passport, will need an official power of attorney and permission from the organization to replace the SIM card.
You can contact the office if the card is registered in another region. If you have difficulties finding an official branch of the Beeline mobile operator, you can use their website, which offers a complete list of addresses. There you can write a statement and replace the SIM card.