How to recover a Tele2 SIM card - blocked or lost

Any of us can find ourselves in a situation where we need to restore a SIM card: SIM cards are blocked due to incorrect entry of the PUK code, phones are stolen, lost, forgotten on a bench, and although a SIM card does not have a regulated service life, one day it may break down or simply become obsolete. But even in such unpleasant cases there is no need to worry. You can restore a Tele2 SIM card quite quickly and painlessly for your nerves and wallet.

Self-duplication

Regardless of the reason why you need to duplicate an MTS or Beeline SIM card, you can try to do it yourself, but this will require a SIM card duplicator. It is inexpensive, and you can buy it both in stalls with mobile accessories and via the Internet.

However, it is worth considering that no one guarantees successful cloning of a SIM card, since today even card manufacturers set certain restrictions on reading information from them. If you decide to try to duplicate the card, then you can try to do this.

The duplicator looks like a card reader that connects to a computer via USB. Additionally, you will need a blank SIM card, which is purchased separately, but may be included with a duplicator.

When choosing an empty “blank”, you need to consider what kind of take is needed. This can be either just a clone of one SIM card, or recording data from several cards onto one.

Before starting the procedure, it is important to disable the PIN code request if it is used on your SIM card. Without this, it will not be possible to duplicate data from it. After this, you need to install the card in the programmer, connect it to the computer, and start it. Next, all you have to do is follow the instructions for your cloning device.

When purchasing a duplicator, you should pay attention to the availability of complete software for its operation. If the program for it is not included in the package, then you can try to find the one you need via the Internet.

After receiving a successful duplicate, which will be registered in the operator’s network, it is necessary to take into account the rules of use. It all depends on the operator, and there may be certain restrictions. So, in some cases, simultaneous registration of two SIM cards with the same number is not allowed, or calls from the second one can only be used at a time when the first one is not making a call.

When is it necessary to restore your number?

• If your phone is stolen or lost.
• In case of physical damage to the card, after which it ceases to function.
• If the format of the SIM card and the connector in the mobile phone do not match.

If for any reason you have lost your SIM card, then immediately contact the Tele2 customer service center or the contact center at 611. This way you can block your number and prevent the use of your money and personal data by third parties.

In addition, restoring the number is a necessary measure if the format of the card and the connector in the mobile phone do not match. This problem may arise, for example, if you purchased a new phone that only supports MicroSIM/NanoSIM. In this case, you need to contact the operator’s service center and get a duplicate card in MicroSIM/NanoSIM format.

How to get a duplicate from an operator

If you were unsuccessful in obtaining a duplicate SIM card from MTS, Beeline, or MegaFon, and the original stopped registering on the network, then you need to contact the operator to get a new card. This option is also used when it is necessary to replace a lost or faulty card.

You can buy a duplicate SIM card for MTS, MegaFon, or Beeline at any operator’s office, but without the owner’s passport this will not work either in Moscow or Kursk. According to the rules of any mobile operator, receiving a replacement SIM card is allowed only to those to whom the number is registered.

The question of how much a duplicate SIM card costs is not relevant, since the price for obtaining a copy of a SIM card from MegaFon, Beeline, and MTS has been reset to zero. This allows users to contact their telecom operator at any time and get a new SIM card for free.

You can get duplicate SIM cards not only in the operator’s store, but also use delivery. Delivery should also be used if you receive a new card from another region, since receiving a duplicate SIM from another region through the store is only available on Beeline.

The process of obtaining a new SIM card does not take much time. After writing the application, a card is issued, which becomes active in a few minutes.

Through the Internet

The easiest way to unblock a SIM card is to use the capabilities of your Personal Account on the official Tele2 portal. First of all, the subscriber must log in to the website and then block the lost SIM in the special “Voluntary blocking” section. With this simple action, the company's clients will be able to protect their own personal data and card balance from illegal actions of third parties.

At the next stage, go to the “Account Status” section and open the “Working with SIM” tab. It contains detailed information regarding the procedure for restoring a lost number. Also in this section, subscribers will be able to fill out a form to receive a duplicate SIM. You can get a new card at any sales office of the Tele2 operator.

Alternative to cloning a SIM card

Many users resort to duplicating their SIM card to use it in several devices. With some Russian operators, this is available without obtaining a duplicate of one SIM card, but when using several.

Thus, on Beeline and MTS you can use services that allow you to use service packages from one number on several SIM cards. The cost of the service ranges from 50 to 100 rubles, but its use is not available on all tariff plans. Among the advantages is the ability to use packages not only on your own numbers, but also to connect those registered to other people.

But you can split the Internet package between several devices from any mobile operator for an additional fee. This will allow you to use the traffic package on your additional devices, and not pay extra for the data service.

Restrictions and conditions

Before restoring a Tele2 number, the user should familiarize themselves with all possible restrictions and rules:

• the user will not be able to unlock the card through a special PAK code if he contacts the company’s support service by calling 611;
• obtaining a duplicate is possible only if the owner of the number contacts the office and provides a passport, as well as a contract for the provision of services;
• this operation is provided to all Tele2 customers;
• when the subscriber does not perform any actions with the SIM for more than 180 days, the company has the right to terminate the contract unilaterally without warning;
• the re-issuance procedure is paid, you need to pay 50 rubles for a SIM card, they will go to your phone balance;
• if the client does not use the contact for a long time, then you can get a duplicate of it, provided that 6 months have not passed since the last activity;
• when traveling outside the region, obtaining a card is possible only in the coverage area of ​​the company’s network;
• a duplicate ordered through a telecom operator or the Internet can only be obtained at the company’s office;
• if the wrong PIN code was entered, then the SIM card is unlocked only at the Tele2 communication office;
• If a SIM is lost, the data from it cannot be restored;
• when the user does not use the card for a long time, the company can terminate the contract unilaterally and put the number up for sale.

The easiest way to restore the card is in the sales department of the cellular company. There the subscriber will immediately receive the card and pay for its issue. The price for the operation is 50 rubles, the same amount is credited to the subscriber's account.

What advantages can be identified in this service?

If you have a card and are an Internet user, you have the opportunity to connect several different mobile numbers to 1 SIM card. Such a service has its advantages for numerous subscribers:

• using two numbers from the MTS operator in one mobile device at once;
• the ability to separate work and personal communication;
• the ability to combine several completely different tariff plans;
• Despite the transition to the second number of the mts network, it is possible to completely save all incoming communications.

The peculiarity of this service allows you to connect two SIM cards to one number from the MTS operator and at the same time receive and make calls, receive and send ordinary and multimedia messages from any number that is connected to this card.

How to notify loved ones and colleagues about a new number

We have already found out that theoretically it is possible to create a copy of a SIM. What happens in practice? In practice, this process was even legalized in Holland, and there was talk about it here too. True, the idea was not implemented, since there are too many security threats in this process. Firstly, it will be impossible to figure out who is making the call.

If you look for similar information on forums, craftsmen will offer you to buy the appropriate software. We do not recommend falling for this. Most often, a virus is hidden behind the download link. If you still have equipment from the nineties, then it will simply damage the SIM card.

So, to summarize, let's say that in the modern world of mobile technology there is no place for clones. You don't have to worry about the security of your data. If you wanted to make a duplicate for legitimate purposes, then you will have to find alternative ways to solve the problem.

Ready!

How can I connect 2 numbers to one SIM card?

If you have a question about how you can connect 2 different numbers to one SIM card, you should know that this service is currently only available for use by corporate clients. If you want to receive this service, you should just seek help from the manager, who will offer you to purchase a card with a similar service. To do this you will need:

• purchase a SIM card with a similar service pre-installed, allowing you to connect several numbers;
• exchange an existing card for one that already has a pre-installed service that makes it possible to connect two numbers;
• purchase two ordinary SIM cards for one that has this service.

Therefore, if you need to use such a service, you can safely connect it using one of the proposed methods.

How to get through manipulation of business clients

Corporate clients need to contact a personal manager with the following package of documents:

• Application for SIM card replacement, signed by the head of the company;
• A passport or other document confirming your identity;
• A power of attorney that you can act on behalf of the head of the company.

If you are a manager, a power of attorney is not needed. The seal that will be with you will be enough.

How can I disable such a service?

If you have been a user of such a service for a certain period of time and now want to stop using it, you can do the following:

• To the toll-free number 111, send a message with the text 21962;
• make a call to the help desk, which will explain to you in detail the algorithm for disconnecting such a service;
• send a request indicating the combination * 111 * 2196 * 2 #.

Using any of these actions, you will be able to unsubscribe from this service quite simply and quickly.

Description of the “ Double number ” MTS has launched a new service for MTS corporate subscribers, which will allow all users to simultaneously use two MTS numbers connected to a single SIM card. The service will soon be introduced for individuals. This is great news.

“Today, many Russians use multiple SIM cards, so phones with support for two SIM cards or SIM cards with dual numbers are in demand. MTS offers subscribers a convenient and at the same time profitable solution that allows them to be in touch on two numbers at the same time, using one telephone set. At the same time, users have a unique opportunity to separate their communication on personal and work issues, and effectively control communication costs.”

MTS Vice President for Commercial Affairs Mikhail Gerchuk noted.

The main advantage of the MTS “ Double Number ” is that you can simultaneously use two MTS numbers on a regular telephone (phones that do not support two SIM cards). Regular, non-dual SIM mobile phones are generally much cheaper.

In addition, it provides the opportunity to separate work and personal communication between employees (i.e., the opportunity to share the costs of cellular communications between the employee and the employer).

Advantages

1. Use two MTS numbers simultaneously in one telephone set
2. Separate your personal and work communications, which means splitting the costs of cellular communications between the employee and the employer
3. Combine different MTS tariffs on one SIM card at the same time: profitable calls and cheap Internet access
4. Save incoming communications (calls, SMS messages) when switching to a new MTS number

This is a unique SIM card with a service that includes a service for using and switching between two MTS numbers: MTS number 1 - your main MTS number; MTS number 2 is your additional MTS number.

will allow you to make and receive calls, receive and send SMS/MMS messages, as well as use other MTS services from any of two numbers connected to one SIM card. In this case, invoices for communication services can be issued either together or separately in accordance with the tariff plan you previously selected.

With you you can separate your work and personal communication.

How to connect " Double number " ? Answer: At the moment, the service is available only for corporate subscribers. To connect, you need to contact your personal manager and receive a new special SIM card for free. For this you will need:

• buy a SIM card with
• or exchange your old SIM card for a new card and buy a new second SIM card
• or replace your two old MTS SIM cards with one

How to disable the " Double number " ?

Answer: If you need to disable it, you can do it like this:

• you can send code 21962 to toll-free number 111
• or by dialing a free request *111*2196*2#
• or call the MTS help desk

Do I need to activate a new SIM card?

As a rule, a duplicate of a lost SIM card is activated by service center employees at the time it is received by the owner. But if for some reason activation was not performed, then you need to activate the restored SIM card yourself. To do this, you need to call 611 and, after connecting to the operator, dictate the following data to him:

• passport details of the number holder;
• PUK-1 of the old SIM card;
• The 20-digit ICC code located below the duplicate barcode.

After this, you should insert a new SIM card into the phone, turn it on and enter the PIN code of the new SIM card.

The PUK code of the old SIM card can be found at the Tele2 service office. After presenting an identity document, the employee will provide all the details of the number. You can also see the 10-digit PUK code on the SIM card box, if you still have one.

After activating the duplicate, you can use it in the usual way. The account balance will be identical to the old number. All previously connected services and tariff plan will be saved. Of course, the operator will not be able to restore contacts stored in the memory of the old SIM card. However, you can order call details and get a list of all numbers used.

Is it possible to re-register a Tele2 SIM card for another person?

The operator tries to adapt to the needs of customers as much as possible, therefore, it leaves to each subscriber the opportunity to transfer the number to a third party. It is called and is provided to individuals free of charge. To use it:

• Make sure that the balance of the subscriber number is not zero.
• Prepare the necessary documents.
• Check that the power of attorney (if you are a representative of the subscriber) is notarized.

Note! If most Tele2 offers are available online, you can change the owner of the number only in branded showrooms. Third-party services presented online are fraudulent.

How to re-register a Tele2 SIM card to another person

To change one subscriber to another in a contract, you should contact any of the operator’s operating salons. If a change in the owner of a Tele2 number occurs between two individuals, the transferring and receiving parties provide the consultant with passports and draw up a corresponding application. Those who don’t want to waste time can download a layout of the application on the operator’s website, print it and fill it out in advance. However, it is better not to fill in the “date” and “signature” columns (to avoid problems).

If the transfer of a telephone number occurs between an individual and a legal entity (the direction of the transfer is not important), then the consultant will ask you to provide:

1. Passport of an individual.
2. Documents that could confirm the identity of the company representative and his right to conduct such operations.
3. An application requesting re-registration of a number from an individual to a legal entity (or vice versa).

If the original holder of the telephone number transferred to Tele2 from another operator, an additional agreement “On the transfer of rights and assignment of obligations” is drawn up.

Note! The assignment of rights to a telephone number is possible only if the receiving party is registered in the home region where it (the number) was purchased.

How to re-register a Tele2 SIM card in your name without a passport

As mentioned above, having a passport is mandatory for re-registration of documents. However, re-issuing a Tele2 SIM card to another person is possible even in his absence. The main thing is to document your identity to the consultant responsible for preparing the papers. In addition to the passport, documents of the following categories are suitable for this case:

• A certificate issued to a Russian citizen by the Ministry of Internal Affairs at the time of change or restoration of a passport.
• Certificate of a military serviceman of the Russian Federation.
• Military ID of a conscript, contract soldier, cadet.
• National/foreign passport – for foreign citizens.

Those who apply without a passport or other documents will be denied the service. Sometimes a driver’s license is enough for an employee. However, this type of document is not included in the list of documents acceptable for identity verification on the Tele2 website. Such concessions are considered the exception rather than the rule. Therefore, you should not count on them on an ongoing basis.