Is it difficult or easy to transfer a SIM card to another Beeline person? We will tell you how to re-register a number to another person or to yourself.
There are situations when the capabilities of the personal account of the official website are not enough and an operator’s consultation is necessary. But if the SIM card is not issued to you, then some difficulties arise. We will tell you how to change the owner of a Beeline SIM card and enjoy all the privileges of subscribers without any problems - read on.
Where can I re-register?
To re-register the card, the subscriber will need to personally contact the sales department. After providing a number of documents, the employee will carry out the operation. To reissue a Beeline SIM card, you need to contact an office in a locality located in the region where it was originally purchased.
Advantages of SIM card owners:
- possibility of locking and unlocking;
- having access to funds on the balance sheet and the right to withdraw them to a bank account;
- availability of services.
Why do you need to re-register a device or number?
It’s worth renewing your SIM, if only because when you contact the operator about some issue, they will certainly ask you for your passport. If the data provided does not match those specified in the contract, Beeline specialists will refuse to provide the service. When you are not the owner of the number, you cannot choose a tariff plan or replace your SIM if it is lost.
If you register the device in your own name, you will protect yourself from the actions of intruders. The ex-owner can pursue selfish goals by passing his SIM card from hand to hand.
Be extremely careful when purchasing SIMs outside of Beeline offices. In most cases, this risks you becoming a victim of scammers who will gain access to your personal data.
When you need to re-register a number, do it with reliable people and only in the presence of Beeline specialists. This ensures that you will not be deceived in the future.
How to apply for yourself
It is easier to re-register an agreement when both people take part in the procedure: the current owner of the SIM card and the future owner. Algorithm of actions:
- the current user must fill out an application and pay for communication services (if there is a debt);
- a new subscriber needs to sign an agreement and top up the number balance (for a tariff based on a prepaid payment system).
The Beeline employee will enter the updated information into the system database and the operation will be completed.
How to change the owner of a Beeline SIM card for individuals?
You can re-register a Beeline SIM card in your name at any office. To do this, it is not necessary to come to the same office and at the same time as the person for whom the SIM card is issued.
Its current owner and the new one may even be located in different regions of Russia. However, both need to visit the operator’s office, and it is also recommended to call 0611 or 8 (800) 700-06-11 in advance to leave a request and receive a detailed algorithm of actions.
Required actions from the current number owner
Reassigning the number to another person may take several days. For the current owner of the SIM card, you will need to visit the Beeline office and apply for re-registration of the owner of the Beeline number. You must take your passport with you and deposit the amount of money if there is a negative balance on the SIM card.
You can also fill out the application at home yourself. A sample document is located on the operator’s official website. To do this you need:
- Go to the official Beeline website.
- Select the item at the top “Individuals”.
- In the column “Tariffs and .
- On the open page, click on the “Change number owner” link.
There will be application options below. Application samples can also be downloaded from our website using the links below:
Procedure for the new owner
To change the owner of a number, the new owner must visit the Beeline office and sign an agreement for the provision of communication services . You will also need to pay a guarantee fee for the postpaid payment system.
Carrying out the procedure without the owner of the SIM card
It is more difficult to re-register a Beeline SIM card in your name without the owner. The citizen will need to fill out an application and confirm that he is using the number.
The entire process takes up to 180 days. Time is given to the former owner so that he has the opportunity to prevent the change. At the end of the allotted period, the operator will inform the subscriber of the need to come to the office and conclude an agreement.
When you sign up for a new service agreement, the physical copy of the card is replaced, so it is recommended to copy contacts from the SIM to the device memory.
If the owner is willing to participate
If the cardholder cannot visit the office in person to re-issue a Beeline number, but is ready to participate in the procedure, then you can change the owner of the SIM remotely. The application is accepted online; this opportunity has become available since May 2021.
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The form and example of filling out the application are available for download on the official Internet portal of Beeline. You will need to fill out the document, attach a scanned first page of your passport and send it to the Beeline email address.
The processing time for an application submitted online is 3–10 business days. Once the transaction is approved, the new owner will be asked to come to the customer service department to formalize the contract.
If he cannot or does not want to participate
When the person holding the card cannot write an application for re-registration, the process becomes more complicated. To complete the transaction, the subscriber will need to confirm that he is using the number. Required:
- information about the last 10 incoming and outgoing calls (numbers, call duration);
- 5 checks, receipts or statements from bank cards about replenishing the phone balance.
Having this information, the citizen can contact the office and submit an application. In special cases, the company meets halfway and re-issues the contract without data. Such issues are considered on an individual basis. You can clarify the details and algorithm of actions by calling customer support 8-800-700-06-28.
If the owner of the number has passed away
When a SIM owner change is performed due to the death of the previous owner, the procedure can be performed in two ways:
- Providing confirmation of the fact of using the card. Re-registration will occur six months after submitting the application. If a citizen attaches a medical death certificate to the package of documents, then a new agreement is signed upon contacting the department.
- Inheritance of property. When a citizen takes ownership, he can provide a certificate of inheritance and a passport to the company office. No additional information is required; the contract will be renewed upon submission of the application.
Renewal of the contract at Beeline
Re-registration of a SIM card is a procedure that does not cause difficulties. It is enough to collect the papers and take them to one of the cellular centers. Such simple actions will help save nerves, money, and make it possible to use the available functions of Beeline.
Why is it worth re-issuing a SIM card for yourself?
Only the owner of a SIM card, the contract holder, can use the opportunities provided by the Beeline operator. No one else has the right to carry out actions with the card. If your SIM card is broken, it is recommended to contact Beeline to replace it. The procedure can be carried out by the person indicated in the contract as the number holder. There are other unforeseen situations that may arise for an unregistered owner:
- The official holder can block the number remotely. The nominal owner cannot do this, nor can he unblock it.
- The card owner has access to the funds in the account and can use them at his own discretion.
- The owner can connect to various services, including paid ones.
- A registered user can withdraw money from a mobile account to a bank card. This is a legal procedure, so the nominal owner cannot prevent this.
Recommendation! To protect yourself from unscrupulous sellers and scammers, you should re-issue the Beeline mobile company card in the name of the new owner after purchase.
What is needed to change the owner of a SIM card?
In the absence of the current owner, Beeline managers do not have the right to issue a card. In addition, there are a number of conditions for re-registration of the agreement:
- Availability of a package of documents. This is a passport, a legally certified power of attorney from the previous owner, if he is not able to visit the office.
- Fill out an application for re-registration of a number using a special sample.
- Pay for the service. Unfortunately, renewal of the contract is a paid procedure. The cost of the operation is 50 rubles. Until the procedure is paid for, re-registration will not begin.
- To reissue a card, the balance must be positive. This is a prerequisite for starting the user change procedure. If there is a debt, it needs to be paid off.
Required documents
To change the owner of a SIM card, you need to provide:
- general passport;
- an application filled out according to a unified template.
If the owner is an organization, then you will additionally need:
- notarized power of attorney for the right to conclude such agreements on behalf of a legal entity;
- a copy of the company registration certificate of their Unified State Register of Legal Entities;
- a copy of the certificate of registration of the organization with the Federal Tax Service.
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You can view the sample you need to use to fill out an application and download the form on the official Internet portal:
- “Help” tab;
- section “SIM card and number”;
- item “Change number owner”;
- column "Documents".
The document indicates:
- personal information about the owner (full name, series and number of passport, contacts) or information about a legal entity (name, form and date of registration, location address);
- information about the person for whom the contract is being renewed (full name, passport details);
- item on balance balance (transfer to number or withdrawal to specified details);
- agreement to pay the cost of the tariff and service;
- Date of preparation;
- signature with transcript.
Application samples:
Is it possible to do this through “Personal Account”
You cannot re-register a number through your “Personal Account”. For all questions, please contact the company's showrooms. A list of offices providing this service is presented on the official Beeline website in the “Offices and Coverage” section moskva.beeline.ru/customers/beeline-map/.
On the interactive map you can see the department that is closest to your home or place of work. This navigation is convenient to use because when you select an office, you can see a detailed description of the route, the nearest metro station and current opening hours.
If it is impossible to reissue a SIM card
Approval of the operation is refused for the following reasons:
- lack of information to confirm the fact of use;
- presence of errors in the application;
- lack of money in the SIM personal account.
It is enough to correct the mistake and provide a complete set of documents, after which the application will be approved.
When contacting without the owner, it will be impossible to complete the operation if within 180 days he claims his rights to the number. Then the number will be blocked, since the owner will be given a physical copy of the SIM card.
Using a SIM card that is not yours does not mean that the subscriber cannot manage the services and number. To gain full access to the capabilities of controlling the balance, connecting and disabling options, you need to contact a Beeline branch and submit an application for renewal of the contract.
Conditions for re-registration without owner
To get started, you should call the short number 0628 and notify the mobile operator’s duty consultant of your desire to change your subscriber data. A company employee will check the balance of the SIM card and tell you the address of the nearest service center.
An individual can sign a subscription agreement with Beeline in the absence of the previous owner, subject to the following mandatory conditions:
- presence in the log history of information about at least 10 incoming and outgoing calls;
- possession of accurate data on the last 5 deposits to your account;
- positive SIM card balance, timely repaid debts or complete absence of debt under the contract.
The procedure for a new subscriber in the communication salon:
- present an identity card (passport of a citizen of the Russian Federation with registration);
- fill out an application for re-registration and leave it for consideration by a Beeline employee;
- wait for a call from a company representative or an SMS with an invitation;
- return to the office to complete the procedure.
Applications are reviewed within 6 months. The explanation for the long wait for the issue to be resolved is to prevent possible claims from the former owner of the SIM card.
Important Features
Depending on the cellular operator, when changing the owner of a cell phone number, different conditions apply to maintaining the tariff plan, active services and options by number. Thus, all options using personalized settings or blocking are excluded from the list of connected services. The new client does not retain access to the loyalty program, cloud storage from the operator, personalized blocking of calls and SMS, connected auto-payments from a bank card. It may also be unavailable to use your previous tariff if it is closed for new connections. When renewing the contract, the operator may be asked to connect a tariff from the current line of offers.