How to unlock a Megafon SIM card using your phone and the Internet: detailed instructions for subscribers + useful recommendations for unlocking the modem

When is it possible to unblock a MegaFon number?

You can unblock a MegaFon phone number in almost all cases, even when the operator did it. That is, if:

• you were deprived of access to mobile services as a result of a financial block (the balance has been negative for a long time, there is a debt to the operator and there is non-payment);
• you don’t send messages for a long time, don’t call yourself, don’t answer incoming calls, don’t receive MMS, don’t go online. If a subscriber on call tariffs does not use communication services or does not enable blocking, MegaFon automatically blocks the phone and begins to charge a daily fee for keeping it in your possession. He does the same when a client does not go online for 3 months using Internet tariffs. And if you do not use services for a long time on any of your numbers, which are combined into one personal account, MegaFon will terminate the contract after 90 days. Moreover, termination of the contract is considered initiated by the subscriber. If the client does not take any action to unlock the SIM card, the operator will put the number up for sale. But even in this case it is possible to unblock it. The main thing is that they don’t have time to buy the number;
• the SIM card was blocked due to the incorrect PIN code being entered three times when turning on the mobile device;
• you activated “Voluntary blocking” or asked to restrict access to services due to the loss or theft of your phone. Just to avoid losing your number, MegaFon recommends temporarily blocking your SIM card. The SIM card may be suspended for a maximum of 180 days. After this, the individual can unblock the number for free.

Now let's move on to the list of exceptions (when it is not possible to unlock the SIM card):

• non-use of mobile services for longer than the permitted period;
• transfer of a mobile phone into the possession of another subscriber;
• all attempts to enter PIN and PUK codes are unsuccessful. In this case, the blocking occurs forever, but a MegaFon subscriber can buy a new starter package while maintaining the previous number;
• termination of the contract at the initiative of the client with the preparation of an application to disable the SIM card forever in the communication salon.

Description and unlocking of the smartphone Megafon Optima (Alcatel OT-MS3B)

Megafon has started selling the new Alcatel OT-MS3B smartphone, which is sold under the operator’s brand as Megafon Optima (MS3B).
This is a unique offer, within which you can purchase a set of a smartphone and an Internet option for only 2.5 thousand rubles (as of January 2014). Despite its low cost, the Megafon Optima smartphone is quite powerful, as it is equipped with a dual-core MediaTek MT6572Q processor with a frequency of 1.3 GHz. The Mali-400 MP graphics accelerator allows you to comfortably browse the Internet and play games. The device has 512 MB of RAM. And there is 4 GB of space for data storage (you can install a MicroSD card up to 32 GB).

The display has a resolution of 480x800 pixels (4" diagonal). There are no touch keys; they are drawn by the operating system. The screen has good brightness and contrast.

The smartphone is equipped with a 3 megapixel camera, which can take photos and shoot videos. The camera is equipped with autofocus and 8x digital zoom.

The Optima megaphone has dimensions of 122x64x12 mm and a weight of 112 g. It is produced in the form of a candy bar with a plastic case. Black color.

It is easy to access the Internet from this device, as it has 3G and Wi-Fi modules. At the same time, the download speed on 3G networks reaches 21.1 Mbit/s. There is also a GPS navigation module available.

Smartphone Megafon Optima (Alcatel OT-MS3B) is an ideal option for those who need the basic characteristics of a smartphone.

Megafon Optima (Alcatel OT-MS3B) Hard Reset

1. With the phone turned off, press Volume Up + Power button. 2. Use the volume buttons to select the line “wipe data / factory reset” and confirm the selection with the power button. 3. Use the volume buttons to select the line “Yes - delete all user data” and confirm the selection with the power button. 4. Use the volume buttons to select the line “Reboot system now” and confirm the selection with the power button. 5. That's all.

Unlocking Megaphone Optima (Alcatel OT-MS3B)

Unlocking the Optima Megaphone is very simple. It is enough to follow all the steps in the instructions below and you will receive a smartphone that can work with SIM cards of any operators.

1. Find out the IMEI identifier and provider ID of your device. This can be done by opening the cover and removing the battery. All data is indicated on the sticker.

2. Pay the application in the amount of 200 rubles.

3.1. Leave an order on our forum, indicating the payment method and time, payment amount, provider ID and IMEI of your smartphone.

How to unblock a MegaFon number for non-payment

Simply unlock the SIM card when the subscriber has activated the financial block due to a negative balance. In this case, it is enough to make it positive and pay off the debt to MegaFon, if any. You can deposit money into your account in any convenient way:

1. ATM.
2. Internet banking.
3. Payment services.
4. Electronic wallets.
5. SMS bot.
6. Service offices.
7. Personal account/application.
8. Account of another MegaFon subscriber.

Basically, a bank card is used to top up your balance on Megafon. To avoid overpaying, unblock your number by depositing funds into your account via:

• main site. You need to open the “Payment and Finance” menu category, select “Top up balance”;
• Personal account/applications. Go to lk.megafon.ru/login. Log in by entering your phone number as your login. Enter the password that the system will send you if you dial *105*00# on your mobile device.

• After logging in, you need to click on the “Top up balance” section. Please provide your phone number, payment amount, and the card from which the transfer is to be made. Confirm the operation;
• SMS bot 007. First link the card by sending a message to 007 with the text “Cards”. A payment widget will open, where you should enter the details of the payment instrument. Then send an SMS to 007 with the desired transfer size;
• virtual PS. If you use electronic wallets, but make payments not from the wallet account, but from the card account, you will also be able to unlock the SIM card without a commission. We would like to draw your attention to the fact that Yandex.Money does not take commissions if the amount does not exceed 5,000 rubles.

The SIM card will become active immediately after repaying the debt to MegaFon.

Why doesn’t Megafon’s “Personal Account” work?

There are several reasons why login problems may arise. All of them can be divided into several groups:

• Password and login. The most easily solved problem is incorrectly entered data during authorization. Without this, it is impossible to log in to the system.
• Temporary server unavailability. The error may occur within the network or on the data transmission and reception server.
• The technical error. Possible both from the user’s device and from the operator’s equipment.
• Malfunction of hardware or software.

Thus, difficulties with access to the personal account can arise both due to client errors and due to system failures on the part of the operator. To find out the possible cause, it is recommended that you try to find the source yourself, then submit a request to support.

How to unblock a MegaFon number if you blocked it yourself

Another extremely simple way to unlock a MegaFon SIM card is used with voluntary blocking. Firstly, access to mobile services will appear when the specified period of voluntary blocking expires. Secondly, the subscriber can independently disable the suspension of the SIM card in the personal account or application. To unblock a MegaFon number through your Personal Account, you need to go to the interface (as described earlier).

After this, open the “Settings” section, where you select the “Number blocking” item and remove it. You will be able to unblock a MegaFon number via the Internet and from a mobile device. You need the application and install it on your phone. Allow notifications to be sent. Before clicking the “Login” button, enter your mobile phone number. You will receive a message with a code, enter it in the appropriate field, click “Continue”.

At the next stage, you will need to write your email and come up with a password. Once in the application menu, follow the instructions that apply to the computer version of the personal account, because their interface is similar.

What is a locked phone for an operator?

The term mentioned comes from the English word lock, which means “castle”. That is, a locked phone is “under lock and key” and can only be used with a key – a SIM card from a specific operator. So, if you insert a SIM card, for example, Vodafone, into a smartphone locked under Megafon, then such a phone will not work. More precisely, it will not receive communication, although all secondary functionality will be available (music, cameras, wi-fi internet, etc.). It will be like a mini-tablet without a SIM card slot and nothing more, so it is logical for users to want to find out how to unlock a phone from Megafon for other operators.

Other methods to unlock MegaFon SIM card

There are three more ways to unlock your MegaFon phone:

• visiting the salon. If your gadget was stolen or you lost your SIM card, your number will be unblocked in the salon. When going to the office, take your passport. An employee of a telecommunications company must replace the SIM card free of charge, while keeping the same mobile phone;
• sending SMS to 0500. This option is suitable for those who have a valid MegaFon number. From it you should send a message with the following content: 9ХХ ХХХ ХХХХ Full name of the owner>. 9ХХ ХХХ ХХХХ – number that needs to be restored;
• call the operator on the hotline. The support team can also help you unlock your SIM card. From a mobile phone, dial 0500. From any other phone, you can call 8. For calls abroad, this is the number;
• entering the PUK code. You can return your SIM card to working condition if you enter the PIN incorrectly by entering the PUK code. However, you are given 10 attempts to enter it. The pack code is displayed on the plastic holder of the SIM card. If you have lost it, call the MegaFon contact center. There you will be able to restore the treasured combination of numbers. Specialists will help if, in order to identify a person, they can provide passport data or a code word from the contract. Be extremely careful when writing pack code, because... it, unlike PIN, does not change. If you use all 10 attempts in vain, you will no longer be able to unblock the number.

Is it possible to unlock?

Many owners of such phones want to know how to unlock a phone from Megafon for other operators. Of course, this is possible. And although protection methods are being improved, today there are several effective ways to unlock Megafon. One of them is shown below. But we must warn you: there is no guarantee for unlocked smartphones, so you perform all the described actions at your own risk.

Why is it impossible to log into Megafon’s “Personal Account”

As mentioned above, there can be many reasons and prerequisites for difficulties when entering the site. In each individual case, the system can report the presence of a failure itself.

I can’t log into “My Account” Megafon: it says the wrong password

As follows from the system message, it is indeed possible to enter an incorrect password or phone number. In addition, in this case it is likely:

• accidentally pressing Caps Lock;
• random change of keyboard layout;
• spelling errors or typos in your nickname or password.

If Megafon “Personal Account” does not work due to the listed factors, you can resolve the difficulties yourself.

Internal system error

In another way, the internal system error is called error #2. It indicates a system failure that includes several other failures. Most often it is associated with a lack of funds on the balance, incorrectly entered user information, and temporary service errors. The phenomenon can be corrected by rebooting the device (if we are talking about a smartphone on Android or another OS), using a different browser, or checking the account. If all these methods do not help, it is recommended to wait a while or contact support.

account is blocked

If the account is blocked due to lack of funds on the balance, it is enough to top up the account. If you are unable to log into Megafon’s “Personal Account” due to voluntary blocking or suspension of the use of a SIM card for a long time, you must contact the support service or the company office.

SMS with password does not arrive

First of all, if an error occurs, you need to check the correctness of the entered data. If you still do not receive an SMS with a password, there may be a system failure or increased load on the server. In this case, it is recommended to try again later. If the error persists in this case, you should call the hotline or contact the sales office.

Insufficient access level

Depending on the method of entering the page, the company provides three types of access:

1. view only;
2. managing your own number;
3. number and account management.

If an insufficient access level fails during authorization, you must contact the sales office to replace it. You must have your passport with you. If the SIM card is a corporate one or is registered to another person, changes will be denied.

Required to enter the code from the image

If input from a picture is required during authorization, you must follow the procedure. However, even in this case, a new failure may occur, which will cause problems with Megafon’s “Personal Account”. Therefore, it is important to type the proposed code correctly and, if necessary, request a new one.

If you forgot your password

If you do not remember your authorization password, you need to recover it. To do this, simply enter the USSD code *105*00# in dialing mode and press the call button. An SMS with current user data will be sent to the number.

Can't log in from computer

The simplest solution is to try to log in using another device (phone or tablet computer), or open the page in another browser. Situations often arise when the personal account ceases to function only on computers. Accordingly, login can be made on gadgets.

Can't log in from phone

Likewise, in this situation, it is recommended to use other devices, especially if the failure occurs when working with the official application of the mobile operator. If the procedure does not give the desired results, you should contact support centers.

Why is this happening?

in the competition for the market, it supplies contract smartphones at a low price. And they can only use SIM cards from this operator, which is very convenient for Megafon itself. Having once sold cheaply locked phones, telecom operators sign up clients for many years who simply cannot switch to other operators (read: competitors). This is a rather cunning and effective way to develop the market, and it is practiced not only in Russia, but also in many other countries of the world. So there is nothing new in this.

What should I do if, when entering my Personal Account, Megafon writes “Internal system error 2”?

1. Request a new password to log into the self-service service using the command *105*00#.
2. Clear your browser cache, disable installed extensions and add-ons, and try logging into your account with the password you received, or use a different browser.
3. Often it is enough to simply wait some time (from several minutes to several hours) and try to log into your account again - the login problem may be related to maintenance work on the site.

Usually these actions are enough to eliminate internal error 2. If the problem persists after a day, call the operator.

What to do if the personal account does not work

First of all, it is recommended to try to find the error yourself. If the user says “I can’t log into Megafon’s Personal Account,” the source of the failure is often located inside the device being used.

In order to identify the problem, you must use the following recommendations:

1. Check network connection. To do this, just open any other website or application.
2. If you can’t log into the user’s page from a computer, try logging into the network from another device. And vice versa.
3. Check the browser operation. It is enough to disable blocking utilities, or log in from a different browser.
4. Check the correctness of the entered data (login and password).
5. Check device compatibility.

If you cannot solve the problem yourself, it is recommended to call customer support.