How to check MTS Internet speed: detailed instructions

Rostelecom Internet speed does not always correspond to the indicators stated by the provider. A lot of different reasons can lead to difficulties. Sometimes the provider itself turns out to be the source of difficulties, limiting the quality of the connection and deliberately reducing network access parameters.

But in order for the provider’s representatives to be able to fix the problem and restore full operation of the system, they need to make sure that the connection parameters really do not reach the declared level. To do this, you need to measure the communication level and make sure there are problems. After that, all that remains is to contact the contact center employees and inform them about the difficulties that have arisen. They will restore the connection to the required level in a matter of moments, as soon as they are convinced that technical difficulties exist.

How to find out Internet speed

First of all, you need to figure out what parameters affect the quality and speed of the Internet connection and data transfer. In simple words, the better the technology, the greater the network capacity, and accordingly, the diagnostic results are closer to optimal. In addition, some users forget that the Internet speed is directly affected by the tariff plan paid by the user.

Advice! For the most accurate Internet speed test results, before diagnostics you need to disable all programs and applications that slow down your connection speed. In addition, during the check, do not go to third-party resources, this will distort the diagnostic results.

First of all, you need to choose a high-quality, reliable diagnostic service that guarantees high accuracy of results. This is exactly what speedteste.ru is - the data is provided in a convenient form, it can be downloaded, stored, or sent by email. The user receives comprehensive results, analyzing which one can obtain a complete picture of the functioning of the network.

Checking real Internet speed requires using a special application. Experts and users recommend using a foreign AIDS test service. For many years, this application has been successfully used to diagnose connection status. The service is easy to use, the interface is intuitive, there is a large “Start” button on the main page, just click it and after a minute the user can check the Internet speed online. First, the application determines the IP address of the device, information about the provider, in addition, you can select the units of measurement:

• Kbps;
• KB/s;
• Mbps;
• MB/s

You can choose miles or kilometers as units of measurement, and 12- or 24-hour systems to indicate time. In addition, the user independently selects the server for more accurate results and sets the date.

Important! Speedtest also offers a mobile application for testing connection quality on mobile gadgets, as well as on devices running Android and iOS.

Useful tips:

• It is recommended to take measurements by directly connecting the cable to the device, then the results will be more accurate than when checking via Wi-Fi;
• the test server should be located in the country where the device is, then the interaction time will be minimal;
• for the most accurate results, you need to turn off programs and applications that consume traffic;
• During the scan, you must disable your antivirus and firewalls;
• requires disabling the intermediate proxy server, as it complicates the data transmission chain, and accordingly, the verification results will be unreliable.

Service data

The speedtest application is a proven, reliable assistant in diagnosing connection speed. The application is free, verification is available an unlimited number of times. To get correct test results, perform the test at least three times, and then calculate the average value of the three parameters:

• incoming traffic;
• outgoing traffic;
• ping.

To find out your connection speed, you don’t need to install any programs or applications on your device, go to:. Diagnostics are carried out online. First of all, ping is determined - the response time, at the next stage the incoming speed is diagnosed, and after that the upload speed is determined.

Upon completion of the global Internet speed test, the client receives the data and can repeat the diagnosis or move to another server for testing.

If the actual Internet speed is less than that specified in the contract, the first thing that is recommended to do is to exclude the influence of all intermediate devices on the network, this applies to the router. The device for testing is connected to the network by cable.

If we are talking about mobile Internet for smartphones and tablets, which is supplied through a Wi-Fi router, you need to restart all devices - the router and gadgets connected to it. If the repeated result is still unsatisfactory, try resetting the router to factory settings using the “Reset” button. If after this the test result remains bad, try connecting to the Internet through your neighbors’ Wi-Fi router.

Important! Remember that most Wi-Fi routers do not provide high connection speeds, so mobile Internet speeds are much lower than those provided by the provider.

If a user tests the connection on a computer or laptop via cable, and the results do not meet expectations, do not immediately call the provider and tell them about technical problems. It is possible that the device was consuming too much traffic at the time of diagnosis. This can happen unnoticed by the user. For example, the operating system is updated - files are downloaded in the background, so the owner does not even notice it. In addition, an impressive part of the traffic is consumed by torrents, online radio, and running programs. Thus, first of all, you need to make sure that the device does not consume unnecessary traffic.

Advice! Experts recommend conducting diagnostics in a safe mode.

Optimal incoming/outgoing speed and ping

The aggregator determines the optimal server through which testing will be carried out. The user can also independently select a server, but the closer it is to the device, the more accurate the results will be. Regarding optimal test data:

• ping (measurement units - milliseconds), acceptable result - up to 120 ms, good result - up to 45 ms;
• incoming speed (units of measurement - megabits per second) - the higher the speed, the faster sites, music, videos, images load;
• outgoing speed (units of measurement - megabits per second) - the higher the speed, the faster you can upload information to the Internet.

How to check your Rostelecom account

In order not to unexpectedly be left without the Internet, it is worth keeping the status of your personal account with your provider under control. Of course, unless you have an automatic payment enabled every month. There are several ways to find out your account status:

• The simplest is a personal account in Rostelecom, available at the link //lk.rt.ru/. You must enter the username and password that was generated during the registration process. Immediately after authorization you will receive information about your account. There is also a “My Accounts” section here. Relevant for those who use numerous provider services. Every Rostelecom client can register for the service without the help of company employees.
• In the mobile application. Rostelecom has mobile products for iOS and Android. By analogy with a personal account, we log in and receive account information;
• Call the hotline. Official telephone number (toll free) - 8 800 100 08 00 . Please note that the employee will ask you for certain personal information and your personal account number.

Of course, if possible, you can come to the Rostelecom office. But this hardly makes sense, since not all cities have offices. Plus, it's a waste of time.

Alternative Internet speed testing services

1. Alternative sites.

Finding a website on the Internet to check the quality of the connection is not difficult. Such services are free; you can check the Internet speed on your computer in less than a minute:

• Yandex.Internetometer;
• 2IP.ru.

Important! Many providers offer their own connection quality checking services.

1. Computer programs.

Most programs, in addition to the main task of checking speed, are oversaturated with additional options, which is inconvenient. Here are some alternative programs:

• BWMeter;
• Networx;
• JDast LAn Speed ​​Test.

1. Mobile applications.

Designed for testing the quality of mobile Internet:

• Network Master;
• Meteor.

Before choosing a program or application, read the reviews and make sure that the test will not harm the device.

Optimal speed performance

Mobile operator MTS offers several popular tariffs with high network speeds. It is important to understand that the information in contracts and tariff descriptions is indicative. With the actual use of the network, such indicators cannot be achieved.

For example:

• In the MTS Tariffishe tariff, Internet speed is not regulated at all. The user receives 30 GB for 1 month at high speed. When the limit is exhausted, access to the network will remain, but will be artificially reduced to 128 kbps. You can increase your speed again only by purchasing additional GB of traffic.
• Another popular tariff is “Hype”. The user can use several popular sites unlimitedly at high speed. For other network resources there is a limit of 7 GB. When it is depleted, the speed will also be limited.

Most mobile tariffs from MTS have traffic restrictions with further speed restrictions or complete disconnection from the network, depending on conditions. If the Internet suddenly becomes very slow on your SIM card, the problem is probably in the traffic limit.

Checking Internet speed on your phone (smartphone)

Speedtest, according to experts and users, is the most stable, accurate application for diagnosing connections and checking the quality of mobile Internet. The service is available for download on Play.Market, as well as in the “Programs” section on the developer’s website.

After starting the diagnostics, the service determines the location of the device and checks the quality of the connection. The phone screen displays a speedometer, where online data is displayed, and the following data is sequentially tested:

• ping;
• data acquisition speed;
• speed of sending information.

In addition, the user can check the speed of the gadget's Wi-Fi connection. The service is Russian-language, all data is saved.

What to do if the Rostelecom speed test shows a low result

The correct procedure for identifying problems with connection quality will require the user to:

1. make sure there are no active downloads or running programs that affect network load and traffic availability;
2. make sure there are no viruses;
3. eliminate the possibility of unauthorized people connecting to the network;
4. contact hotline operators.

In the latter case, you will need to prepare your passport, subscription agreement in advance and remember the address for installing the equipment.

It is important to emphasize that the data of the person with whom the agreement was concluded is required. Having informed the operators of the speed test result and the reason for the call, all that remains is to follow their advice.

Average Internet speed in Russia

Most cities in Russia have created good conditions for using the Internet: unlimited tariffs are in effect, fiber-optic communication lines have been installed, and mobile communication standards are being expanded and modernized. However, there are also problem areas where the Internet is provided via telephone cable and 4G communication is not supported. Such technical conditions are only sufficient for downloading small files and viewing chats.

Average fixed internet readings:

• ping – 13 ms;
• download speed – 66.01 Mb/s;
• sending speed – 72.84 Mb/s;
• 46th place in the world.

Average mobile Internet indicators:

• ping – 47 ms;
• download speed – 20.27 Mb/s;
• sending speed – 8.90 Mb/s;
• 98th place in the world.

Reasons for slowing down

What can negatively affect the MTS Internet speed test:

• tariff with a low declared speed;
• maximum speed limitation due to consumed Internet traffic;
• unfavorable weather conditions at the location where the network is used;
• remoteness of the provider's telephone exchange;
• viruses and malware;
• outdated drivers and software;
• network congestion on holidays or during grandiose events (World Cup, Olympics, etc.);
• the device does not support high-speed Internet technologies (4G, 3G, etc.);
• failure on the provider side;
• restriction of Internet access due to insufficient amount of money on the balance;
• equipment malfunction;
• automatic updates of the operating system and programs;
• outdated connection type.

Rating of the best providers in the Russian Federation

The rating of Internet providers in Russia is compiled based on user reviews based on personal use of the services.

What factors influence?

It is important to note that the MTS operator also controls the quality of services. The difference is that the client and supplier tests take place under different conditions. The Internet recipient can only test the Internet speed in real-life circumstances, when the parameters are influenced by a number of additional factors. Operators use special equipment for testing, which produces accurate results.

There are several factors that influence the quality of your Internet connection:

1. Wi-Fi standard. If you use the old type, the wireless network will “cut off” the connection. If you have a channel of 10-20 Mbit/s, it will not be possible to achieve higher MTS speeds.
2. Number of background applications. If there are a lot of programs running in the background on your phone or PC, they will “pull” part of the connection. As a result, the final results are reduced.
3. The phone does not have the highest speed connection enabled and the nearest cell is not selected. As a rule, this happens automatically.
4. The distance of the point that emits the signal from the receiver. In addition, concrete partitions, walls and other obstacles negatively affect MTS Internet speeds.
5. Router location. If the router is located in a metal shield or closed room, speed performance will deteriorate.
6. Times of Day. To obtain accurate results, it is advisable to check the indicator of interest several times - in the morning, lunch, evening and night hours. At different times, due to load variations, the indicators may differ. The highest speed, as a rule, occurs from 4 to 7 am. As for the worst indicators, they occur during the evening rush hours (from 5 to 10 pm).

If you decide to check the speed of MTS Internet, and the program or online service showed disappointing results, other reasons are possible. Among them are problems on the line itself with the MTS operator, poor network condition, low signal level, and increased load on the network during peak hours. The situation may be caused by interference from other routers or the company using outdated equipment. The quality of the service is also affected by the activity of the response, so it also needs to be checked (ping). If the server does not respond to a request as quickly as possible, this results in a stuck file or page loading.

On a mobile device

Meteor

This is a speedometer app with many features and a beautiful interface. You can test Internet speed from Rostelecom using your mobile phone. Runs on both Android and iOS. This will be useful for those who use mobile Internet from the company on their smartphone.

You should not try to measure the speed of the Rostelecom Internet using a phone connected via Wi-Fi. The wireless signal often slows down due to many factors. Therefore, you will not be able to get reliable results. In this case, applications are useful only for a rough estimate of traffic.