How to change mobile operator and keep your number

How is everything going?

Let's start by clarifying a few points regarding how to switch to another operator while maintaining the number. First, let’s introduce such concepts as donor operator (this is the one the subscriber does not like) and recipient operator (the subscriber’s new operator). In order to change the operator, you first need to write an application to the company you want to switch to, which will create the basis for concluding a new contract for servicing your SIM card. Next, the recipient operator, through a database of transferred numbers, informs its predecessor about the received application to change the mobile network, and if there are no circumstances that could prevent the transition to another operator while maintaining the number, the donor stops servicing the SIM card, and the number of the new card , which the subscriber received from the recipient, changes to the declared one.

The procedure itself, as they promise, will take no more than thirty days (taking into account all approvals), but the maximum time for which a subscriber can remain without communication after the previous operator abandoned him and a new one “takes over” is three hours. If for some reason it is decided to refuse, then before the recipient operator approves the application, you can write an application to refuse the transition. The number of operations to change the operator is not limited, as is the frequency of these operations.

Reasons for delays

Yes, there are certain circumstances due to which the transition may be delayed. Firstly, the donor operator cannot have a debt on his personal account - until the subscriber pays it off, the old operator will not let him go. Moreover, if you have several numbers with one operator, and you want to cancel one, then you will have to pay off your debts on all the remaining ones. The positive balance on the donor's account will not be transferred to the recipient. There will be no problems with payment through terminals - the database of ported numbers, which was already mentioned above, will record that the number belongs to another operator.

Transfer Features

This service is available to both individuals and legal entities - operators do not make any difference between subscribers. Moreover, it makes no difference which number you want to transfer - an elite bronze/gold/silver number (with a certain number of repeating numbers) or a completely standard one - you only have to pay one hundred rubles for this. The law on number portability applies to absolutely all operators, regardless of whether they are regional or all-Russian, but you can change your number only within the boundaries of one region or region.

When a subscriber has submitted an application to port a number, it will remain with the donor operator for some time and only after all checks will it be transferred to the recipient. At each stage of the process, that is, consideration of the application, approval of it, refusal of one operator and acceptance of another, the subscriber will receive notifications. There are no special features in servicing the “newbie” - he will obey the rules of the recipient operator, however, initially there will be some restrictions - the new subscriber will only be able to use calls, SMS messages and Internet access, but soon all available functionality will be available to him. If for some reason the subscriber decides to terminate the contract with the recipient, then his number will be returned to the previous operator.

It should be noted that if a subscriber uses a phone purchased on the network of a certain operator, that is, programmed to work with a specific card, there is a possibility that it will refuse to work when porting a number and, in principle, will not accept the new SIM card.

Switching to another operator while maintaining the Megafon number allows you to do so without any problems. If you want to join this mobile network, the first thing you need to do is submit a request for this operation - there is no difference here, online or at the operator’s office.

If you apply online, after it has been reviewed, Megafon employees will contact you and deliver the documents and a new SIM card necessary for concluding a new contract. At the same stage, a tariff plan within this network is selected and a payment of one hundred rubles is charged for the operation. When filling out an application in the office, the service fee is charged immediately, as a new card is issued with the already selected tariff plan. Then, within a period of a week to six months, the number itself will be transferred to the Megafon network, about which you will be additionally notified by message.

Does not prohibit switching to another operator while maintaining the MTS number. Here, however, there are some peculiarities. The application must be filled out only at the operator’s office; you must have a passport with you, if the number is registered in your name, or a power of attorney from the owner of the number - you must confirm that you have the rights to carry out such actions.

Next, you pay for this very transition and choose a new tariff already in the MTS network, at the same stage you receive a temporary number, which then, after all approvals, will be replaced with a portable one. Next, mobile operators have a few days to settle all formalities on technical issues among themselves, and the day before the expected transfer, MTS sends you a message indicating the exact time the service of your card will end with the old operator - at this time you need to insert the recipient's SIM card into the device.

Beeline allows switching to another operator while maintaining the number as easily as Megafon. Moreover, the process of carrying out this operation is similar for them - the same application either online or in the office, the same terms and general procedure for provision can also bring a new card and an agreement for its servicing to an address convenient for you.

But a separate advantage of this operation for new subscribers of the Beeline network, who nevertheless decided to carry out all the necessary manipulations at the company’s office, is the opportunity to sign up for a specific time online, rather than sit in the room, waiting for their turn.

Switching to another operator while maintaining the Tele2 number is also welcome. And in general, any company will be glad to have new subscribers.

The rules are the same as for other mobile operators, the only caveat is that number transfer can only be carried out in the company’s official showrooms - no online or transactions at dealers.

How to proceed

To change your telecom operator, you must first contact any point of sale of your choice, which is a representative of the new service provider, talk to the seller and make your offer. No one can deny you your legal right; you can save your phone number with any operator, and this is what the government decree was based on. You don’t have to visit salons and leave a request online. Here's your course of action depending on which service provider you plan to switch to:

• To switch to the Beeline operator, you can leave a request here.
• To go to MegaFon, click here.
• For MTS, the site is located at this address.
• To become a Tele2 subscriber, leave a transfer request here.
• You can become a YOTA subscriber only through the sales office; the online service is not yet available, but you can get complete information on this page.

After submitting an application, a notification with its number will be sent to your phone number, save the information, it will be useful to you.

Rostelecom

And the last mobile company that will be pleased with the transition to another operator while maintaining the number is Rostelecom.

You will need to visit the sales and service center of this company, where an agreement to port the number is concluded and a card with a temporary number is issued. Then the operator gives you the opportunity to pay off your debts and only then begins the transfer operation itself. Only upon the fact of the transition will these same hundred rubles be debited from your personal account, and then you will have the opportunity to choose a new tariff plan.

What you need to have to change your number

First of all, the desire to leave the current one in order to switch to another operator. It is most important. And only then you need to remember to take your passport and a small amount of money (up to 100 rubles) with you. If everything goes well, you won’t even need to notify your current telephone service provider: they changed it and forgot it. However, there are exceptional situations when this is necessary. For example, if an error crept into the passport data under the previous contract. Or there is no error, but there was a deliberate change in the passport data. You should also check the SIM card for any unpaid debts for services provided. Because if you do not pay them off, you will hardly be able to change your registration to another telecommunications company with the same number. And one more important note about the SIM card: changing the operator while maintaining the number is possible only in the region where the card was previously registered.

So, you have the document, now you can go to the mobile salon whose services you are interested in. Companies had mixed reactions to the new law, but they could not help but understand that the fairy tale cannot last forever. Therefore, on the spot you will certainly be able to feel that they are ready for increased competition for precious subscribers. Let's start with how to change the cellular operator to MTS.

How to switch to another operator while keeping your number?

Do you want to try tariff plans from other mobile operators, but still need to keep your old number? In Russia, the service of changing an operator while maintaining a phone number is already available, and it is supported by all the leading mobile operators in the country. Many subscribers liked it, and you can also use this service, which is also available to Beeline subscribers.

Available rates

If you are looking for a new operator for your number, then you should pay attention to the affordable Tele2 tariffs. Let's look at the most popular options using a visual table.

Instructions for changing operator without changing number

Before you switch to another operator, keeping your number, you need to make sure that your SIM card has no debts to pay for tariffs and services. If there are any, they must be paid off before replacement. Otherwise, it will not be possible to change the operator while maintaining the same number. You should also remember that you can make the transition only in the region in which your current SIM card is registered.

The procedure for changing an operator without changing a phone number has many common points for Beeline, MTS, Megafon and others, does not take much time and looks like this:

1. Contact one of the mobile operator offices in the home region to which you want to switch, first taking your passport with you. It doesn’t make any sense to come in the role of another subscriber’s proxy - you can change the operator only if you are the owner of the number.
2. Fill out an application for switching to the service of another mobile operator, a form and sample of which will be given to you by an employee of the office or salon. In the application, in addition to personal data, you must indicate the telephone number and name of the operator with whom you are served at the time of transition.
3. Sign an agreement to confirm your transition to service from another mobile operator. The date specified in the contract will become the date from the moment of which you will officially be considered a subscriber of the new network (you will be notified of this event via SMS message).

After signing the contract, you will be issued a temporary SIM card. In order to start using mobile communications, you will need to wait for the release of a new SIM card and pay the cost of the replacement procedure, which rarely exceeds 100 rubles. Until the replacement procedure is completed, you can use the old and temporary SIM cards.

How to switch to Beeline while keeping your number?

The procedure by which you can change your old network to Beeline, while keeping your number, does not differ much from the general procedure indicated above. You will also need to visit the Beeline office, provide a passport and fill out an application. Next, you will need to select the appropriate tariff and sign an agreement, after which the employee will give you a new Beeline SIM card with your previous number.

The period during which your number will be transferred to Beeline’s service is specified in the list of rules and is indicated in the contract. If it is not specified, the transfer is carried out without third-party intervention after 8 or more days have passed from the date of signing the contract. You can also indicate when submitting your application the desired date for porting your number to Beeline.

How to keep a landline number when changing operator?

The operator change service is not provided for landline numbers - you can only change those numbers that start with +79. It is not possible to change the operator while keeping the number - when you change the operator, a new landline number is issued, and the old one can be resold.

Switching from another operator to Rostelecom

To switch from another mobile operator to Rostelecom, you need to perform the following steps:

1. First you need to visit the sales office. Here you need to write an application to transfer your current number to service at Rostelecom.
2. You receive a new Rostelecom SIM, which cannot be used yet. It can be hidden until the transition procedure is completed, which lasts up to 9 days. During this period, you continue to use your old number. Before the end of the transition period, you need to deposit 100 rubles on a new Rostelecom SIM card. During this time, you will likely encounter attempts by the old operator to keep you. For this purpose, more favorable conditions may be offered. However, they will be temporary and the standard conditions will soon apply to you. Therefore, in such a situation, you should not count on the generosity of the operator. If you still change your mind about switching to Rostelecom, during the transition period you can cancel the procedure.
3. Shortly before the transition is completed, your current number will receive an SMS with a text in which Rostelecom will notify you of the date and time of connection to its services. That is, at the specified time you can exchange your old SIM card for a new one and use Rostelecom cellular communications. Installing a new SIM card on your phone for the first time may cause it to reboot and update its settings.
4. At this stage you will be connected to the SuperSimka Free tariff. But it is not recommended to stay there, since the prices here are quite high. Thus, any calls are charged at 90 kopecks/minute, and Internet traffic is paid based on 10 rubles/MB. Therefore, you should familiarize yourself with the current tariffs and choose the one that suits you.

You can find out which Rostelecom tariff you have by sending a request to *103#.

How to become a Tele2 subscriber without changing your number?

On December 1, 2013, the law on changing a mobile operator while maintaining the current number came into force. This service is called MNP (Mobilenumber portability) and has long been used in European countries. It allows you to choose an operator with the most suitable call quality and tariff plan, while maintaining your phone number.

Within two weeks after the MNP bill came into force, the number of applicants for the service reached almost 9 thousand people. At the same time, just over 50 subscribers were able to complete the transition process. This was largely due to the lack of detailed information about the service. With the arrival of the Tele2 operator in Russia, the number of people wishing to switch to more profitable communications has increased and the MNP service has become more in demand. How to switch to Tele2 with the old number?

Which mobile connection is better: MTS or Rostelecom?

The overall quality of cellular communications is at the same level, so it is impossible to say unequivocally which connection is better, MTS or Rostelecom. Slight preference can be given to a traditional cellular operator, which provides customers with a greater number of additional options, including free SMS sending and a number of other useful, profitable offers. In terms of breadth of coverage, the companies are extremely close; in this criterion, it is worth giving each company a plus and establishing equality.

Tariff comparison

The mobile operator offers a larger number of tariff plans, which are distinguished by great variety. The cost of services depends on the chosen tariff, and therefore may be either higher or lower than the competitor’s offers. There are no obvious disadvantages or shortcomings in any of the companies. It is important to emphasize that tariff lines are updated at least once a year, so the situation can change instantly. Consequently, subscribers only need to carefully monitor updates and fresh offers in order to constantly take advantage of the most favorable conditions.

How to become a Tele2 subscriber without changing your number?

If a subscriber of another operator wants to switch to Tele2, first of all, he should make sure that both telecom operators are ready to port the number. As of today, MegaFon, Beeline, Tele2, Rostelecom and MTS have declared their readiness. After checking the compliance of the operators, you can contact the nearest Tele2 communication store.

Here you will need to identify yourself by presenting your passport and write a transfer application. After checking the information about the specified number, you will need to conclude an agreement with the operator, after signing which the subscriber will receive a temporary SIM card.

Next, the new operator makes a request to port the number to the subscriber’s previous company. If she does not have any complaints against the client, then the number can be transferred and the subscriber receives his SIM card with the old number, but belonging to the new operator. However, before you apply, you need to prepare for the transition.

What does the subscriber need to know?

Important! Please note that after the transition, the old SIM card of the previous operator will be completely blocked, and the contract for the provision of communication services will be terminated. The transfer cost is 100 rubles. This amount is automatically debited from your subscriber account on the third day after successful completion of the transaction.

Throughout the transfer process, you will receive SMS messages informing you about the current stage of the transfer. Also, if an email was specified when concluding the contract, messages will be sent to it.

If you have any questions, you can take advantage of specialist advice by calling the Beeline service center - 88007004004. In all regions of the country, calls to this service number are free. In addition, you can find out the application processing status yourself by using the USSD command *444*1#. This service can be used on a temporary SIM card that Beeline issues after submitting an application for transfer. If you are unable to visit the office, a preliminary application for transfer can be submitted through the operator’s website. The exact date and time of the transfer is agreed individually with the client, therefore, when creating an application, you can independently indicate the desired date.

Preparing for the transition

You must contact the service office of the current operator and clarify all the information about your number, in particular:

• check who the number is registered to, that is, clarify passport details;
• check the specified registration address, as a discrepancy may be a reason for refusal to transfer;
• pay all existing debts by number.

Just in case, you can ask the operator for a certificate confirming all the data. After this, you can go to the Tele2 office and submit an application.

How long does the transition take?

To switch your number to Rostelecom, it will take from eight days to six months. The rules of the system indicate that the client’s transition is carried out taking into account the rules for the provision of mobile communication services. When submitting your application, please indicate the date of data transfer. If this information is not in the online application, the phone number is transferred automatically starting from the eighth day after the contract with the provider is signed.

Reasons for the delay and their solutions

Sometimes representatives of the provider refuse to transfer with their phone and require other documents. There may be several reasons for this:

1. The information in the application does not match the information available to the operator. In this case, you need to update the information with the old provider by contacting the sales office. For a successful transfer, it is necessary that the full name and data from the passport match. After this, submit your application for transfer to Rostelecom again.
2. Debts to the previous operator. If you have an unpaid debt to your previous company, you can pay the debt up to 24.00. Next, you need to pay off the debt in any convenient way and apply again.
3. Less than two months have passed since the last transfer. In this case, there is nothing left to do but wait the required period and again submit an application to transfer to Rostelecom with your number.
4. The phone is registered in another region. If the data on the SIM card belongs to another region, you must go to the sales center that is located in this territory.
5. SIM card is blocked. In such circumstances, it is necessary to unlock the phone by contacting the office of the previous operator company. After this, you need to apply again to transfer to the Republic of Tatarstan.

In other cases there should be no delays in translation.

How long does it take to change the operator?

When porting a number, the period required to change the operator is of no small importance. Competition has led to the fact that cellular communication companies are trying to reduce lead times to a minimum. If we talk about the Law “On Communications”, then the following information is indicated there:

• for an individual, a change from one operator to another can be carried out within 3 to 9 days;
• for legal entities, the period for changing operators varies from 21 to 29 days.

In this case, the number can be transferred only if there are no debts to the previous operator company. If this arose after concluding an agreement on the provision of a service with a new operator, then the subscriber must pay for it within 10 days, otherwise the number transfer may be refused.

If all necessary conditions are met, Tele2 will transfer the number within 8 days from the date of signing the contract. However, the final deadline is determined individually in each individual case.

The day before the operator change date, the subscriber will receive an SMS notification with a reminder to reinstall the SIM card and indicating the exact time of the transition. During the period of number transfer, the phone may be out of the service area, but for no more than 30 minutes.

Conditions for transferring to Rostelecom while maintaining your number

To successfully transfer a phone number from another cellular operator, there should be no debts on the contract.

Your phone number should not be blocked due to the loss of your SIM card, due to a court order, or due to debt for the services of your previous telecom operator.

In the application for transfer, you must indicate only current personal data identical to the information in the agreement of the previous operator (Beeline, Megafon, Tele2, Yota, MTS).

More than sixty days have passed since the last number porting.

Only federal numbers can be translated.

When transferring a phone number from another operator, a short-term limitation of communication is acceptable. For example, outgoing calls and SMS messages may be unavailable for up to 30 minutes, incoming calls and SMS for up to 6 hours.

How much does the number porting service cost?

According to the current law, number porting is subject to a fee. The amount of payment must be set by the operator, but it cannot be more than 100 rubles. The cost of providing the service is charged by the operator to which the subscriber switches. An important nuance is that the amount of the fee does not depend on the status of the number; it is the same for all subscribers.

The Tele2 operator does not charge a fee for the initial number porting service, that is, the service is provided completely free of charge. New subscribers are offered starter packages with standard conditions for connection.

The number of operator changes is unlimited by law, that is, if you wish, you can return to the previous operator or find a new one.

Possible difficulties when porting a number

Knowing how to switch to Tele2 while keeping your number, it is advisable to know about possible difficulties that may arise after changing the operator:

1. After changing your mobile operator, delivery of SMS messages from banks may stop. This is due to the fact that banks periodically, according to the instructions of the Central Bank of the Russian Federation, check whether the client has changed his phone number or SIM card by checking the card identifier (IMSI). Therefore, after changing the operator, it is advisable to call the bank and find out how you can link a new number.
2. There may be problems with paying for mobile services. Theoretically, you can pay anywhere, but the money may not reach its intended destination. Therefore, it is better to top up your balance by paying by card on the operator’s website.
3. Some services may not work on the new operator’s website, since the “ported” number may not be recognized as its own. But most likely, this phenomenon is temporary.

In general, porting a number to a new operator is not as difficult as it might seem. And if you have any questions regarding the transition, you can always call the Tele2 support service and clarify the details.

IP telephony with your own number

Changing a phone number is often a very painful procedure for a business.
By changing your number, you can, at best, create inconvenience for your customers, and at worst, you can lose them forever. However, the need for such changes arises quite often. This can happen for a variety of reasons - moving to another building, dissatisfaction with the quality of communication or the pricing policy of the telecom operator, etc. Therefore, many are interested in whether and how it is possible to transfer a landline number to another operator. The simple answer to this question is that it is possible, but not always. In the case of IP telephony, this is usually done in one of two ways.

How to switch to Tele2 with your number: detailed instructions

The modern market for cellular communication services is represented by a lot of excellent offers. And current tariffs change and improve so often that sometimes it is simply impossible to keep track of it. Mobile operators also systematically compete with each other, trying to attract the attention of subscribers to their services.

That is why today quite often one can observe a trend in which subscribers decide to change their old mobile operator in favor of another cellular company. Fortunately, today such a possibility is real, and we will try to figure out how you can switch to Tele2 with your number in Moscow, St. Petersburg, and in any other city.

Can they refuse to transfer?

It often happens that the number was issued too long ago, during which time citizens changed their passport either when they changed their last name or because its service life expired, and the document already has new numbers that do not correspond to the data provided.
This is precisely what can serve as the basis for refusal to transfer. They will not transfer your number even if you owe money. In this case, you need to urgently pay and pay off all debts, then you will not receive a refusal. It is also impossible to switch your number to another provider if it is assigned the status of a landline phone, such are the conditions of this service. Did you like the article? Share with friends:

Instructions for switching to Tele2 while maintaining the number

For a successful transition, you must follow the instructions that we offer for your review below:

1. Find the agreement that was concluded with the current operator when connecting. Make sure it is in your name directly. If you have made any changes to your passport data since connection, or the number is not issued to you at all, contact the contact center to make changes with the correct information.
2. Visit any of the official offices of Tele2 to draw up an agreement there.
3. After signing the contract, you will receive a new SIM card at the office.
4. Check your current account from the old operator for debts. If there are any, take care to repay them on time, since the presence of debts can cause problems with the transition.
5. Expect to receive a message about when you can start using the new Tele2 sim with your old number. Often such a message comes a day before the transition. And the transition takes place approximately 8 days from the date of submission of the application at the company’s office.

After completing the steps described above, you can start enjoying the selected tariff from your new mobile operator.

If you have any questions about this article, do not hesitate to ask in the comments. We will try to respond promptly.

By the way, unlike MTS, MegaFon and Beeline, which have a paid service for switching while keeping your number, switching to Tele2 with your old number is absolutely free.

Which Internet is better: Rostelecom or MTS?

When comparing the services of providers and assessing the quality of your Internet connection, you need to pay attention to the following points:

1. connection speed;
2. variety of tariffs;
3. cost of services;
4. number of additional options;
5. connection reliability.

The work of the support service is also of great importance. But this criterion is equally relevant for both the Internet and telephone communications.

Advantages and disadvantages of providers

When comparing the services of providers, the first thing you need to pay attention to is the availability of connection. In this case, Rostelecom has a slight advantage, since the mentioned company offers more connection options available throughout the country. MTS has a clearly noticeable imbalance - in the capital the quality of Internet access and the number of different connection options are greater than in the regions.

The quality of contact center work is relatively equal. But it is quite logical that the first company quickly copes with difficulties with the Internet, while the second company restores reliable cellular communications.

Home Internet Review

When choosing which is better, Internet Rostelecom or MTS, we have to admit that the initial specialization of the companies still has an impact on the current state of affairs. MTS is slightly inferior to its competitor on all the points listed above. They have a slightly lower overall connection speed, a slightly higher cost of tariff plans and a slightly smaller number of useful additional options. The difference is most noticeable in the most expensive and large-scale tariffs, where the differences in the maximum speed and number of services offered are most noticeable.

It is impossible to ignore Rostelecom’s ongoing promotions and regularly appearing special offers that allow you to save on the Internet.

Mobile Internet comparison

Internet for a mobile phone, on the contrary, is better in MTS, but it is much more difficult to compare these services, since both competitors provide connections within the framework of basic tariffs. That is, only the speed and breadth of coverage can be compared, and the cost will remain without attention.

Speaking about the differences, it is worth recognizing that the distribution and quality of mobile Internet is almost at the same level. But MTS has additional services that allow you to use certain online services for free.