MNP Tele2: how to change mobile operator while keeping your number

How to switch to Tele2 with your number? This question is relevant in the modern world. The client has the right to use the services of another operator. Poor quality, unfavorable tariffs are factors that push you to search for a better offer.

What if you don’t want to part with your favorite number? Tele2 offers favorable conditions for switching while keeping your old number.

The Tele2 company was formed relatively recently. Initially, it provided communications to St. Petersburg and the surrounding regions. Rapid development has led to an expansion of the coverage area and, today, communications exist in all cities of the Russian Federation and CIS countries.

Favorable tariffs, improved quality of cellular communications, 4G technologies are the main advantages of the company.

Tele2 has been transferring customers from other operators since 2013. The transition occurs with its previous number.

Before the procedure, important conditions must be met:

  • It is necessary to find out who the SIM card is issued to, since all information from the previous operator is transferred unchanged. If you are the owner, then there are no problems, if another person, then it is he who must go through the procedure of transition to the new operator. Or the owner of the SIM card can issue a power of attorney for you, under which you will carry out the change.
  • The registration of a mobile phone number takes place in the region of presence.
  • Check if the number is active. If the SIM card is blocked, you will not be able to switch to a new operator.

To switch from your current mobile operator to Tele2 you should:

  1. Go to the company’s website - tele2.ru or call the hotline at: 8-(800)-555-06-11 in order to find the Tele2 office address.
  2. Take your passport and go to the nearest office. The specialists will sign a new contract and tell you about all the conditions, after which they will issue a new SIM card (most likely Nano SIM) with 4G technology.
  3. Issuing a SIM card is not the final stage. The operator will check the account for any debts. It is recommended to disable paid services and monthly subscription fees, and pay off all debts. Verification is carried out within 7 days.
  4. After successful verification, the old SIM card will receive an SMS notification about the successful transition to the new operator. All that remains is to rearrange the new card received at the office and take advantage of the new opportunities.

(!)In exceptional cases, the change of operator lasts more than a week. Sometimes when changing a SIM card, its functioning begins after 30-60 minutes or after restarting the mobile phone.

How to switch to Tele2 from MTS while maintaining the number

To switch from MTS to Tele2 you need:

  • Make sure there are no debts to the company.
  • Write an application to change the operator at the nearest office.

You can also apply online. But an online application does not cancel a visit to the office. You simply save time filling out documents.

So, you should go to mnp.tele2.ru. The page will contain all the information on changing the operator. At the bottom on an orange background there is a button: “Leave a request to port a number.” Click on it, select your region and fill out the application.

The form must be filled out correctly: enter passport data and information about license plates.

Next, choose a suitable company office and come with your passport.

After the transition, certain difficulties may arise. Some services identify the operator by code (for example, the MTS code is 911). It turns out that you enter the MTS number, and your operator is Tele2. In this regard, certain problems may arise.

Your previous personal account will no longer be available. The new operator will provide the opportunity to register it on its website. This type of service is provided by all operators.

Conditions and cost

Transferring a number to Tele2 is a good solution for those who are looking for more favorable tariffs than their native operator and at the same time want to keep well-known numbers.

Unlike Megafon, Beeline and MTS, the service of switching to Tele2 with your own number is free for all subscribers. However, you will need to buy a new SIM card. To do this you need to pay a monthly subscription fee. For example, if you choose a tariff that costs 300 rubles per month, then you will only need these 300 rubles.

Before contacting the staff or leaving a request on the website, you need to clarify a few details:

  • Who is the SIM card issued to? The transfer can only be made by the person whose passport details are entered into the database and assigned to a specific number. If the SIM card is issued to someone else, you must come to the office with him or issue a power of attorney;
  • Please ensure that your passport information is up to date. If you have recently changed your passport, then you first need to contact the communication center of your current operator and write an application to change your personal data;
  • A SIM card is issued only in the region of presence;
  • Check your SIM card activity. When blocked, moving to a new one is impossible.

Also note that the personal account of the previous operator will be blocked automatically. You will no longer be able to log in after switching to Tele2 with your number. Connected and others) will be disconnected. You can connect them already in your Tele2 personal account.

How to switch to Tele2 from Beeline while saving the number

How to change operator and switch to Tele2 while maintaining the number? Step-by-step instruction:

  1. Fill out an online application on the company's website. Fill out the data, enter the phone number that you want to save, select the tariff and address where the new SIM card will be delivered, and where you need to fill out the contract. Residents of the capital and the Moscow region can order a map and a paper copy of the home contract - delivery is carried out the next business day. There is prompt delivery costing 200 rubles. You will be able to receive the contract and SIM in just a few hours.
  2. Draw up an agreement in the office. Here you will be told in detail about the transition procedure and will be given a temporary mobile phone number. Signing the contract is mandatory.

Is it possible to change operator for free? The cost of the transition can be found at the company’s office or call center by calling 611. According to the law, the price for such a service should not exceed 100 rubles.

Instructions

In order to switch to Tele 2 with your cell number from another telecom operator, it is recommended to fill out an application through a virtual resource online. The operation does not require registration; it is enough to follow a simple algorithm of actions:

  1. Go to the Internet and type tele2.ru in the search bar.
  2. In the page that opens, click on the “Go to Tele2 network” button.
  3. To save digital positions, telephone data is entered in the “Number to be transferred” column.
  4. In the “Tariff” item, you should immediately indicate the product to which the subscriber wants to connect.
  5. Additionally, the applicant's contact information, his full name and passport details are indicated.

If the client wants to transfer the number remotely, then scans of documents are additionally attached.

After submitting the application form, a company employee will contact the applicant to clarify the details.

To quickly change your old provider, the website indicates how to obtain a new mobile card. If a person simply sends a preliminary application via the network, then the transaction can be finalized at any communication store at the user’s place of residence. The addresses of the nearest branches can be found on the operator’s website if you enter the name of your locality.

After the subscriber selects “pickup” or “delivery”, all that remains is to click the “Place an order” button.

Switch to Tele2 from Megafon while saving the number

The transition stages are identical:

  • Call 8-800-555-06-11 to find out the address of the nearest office. The operator will offer standard connection conditions;
  • Make sure that the SIM card belongs to you. If this is not the case, take with you the person in whose name the number is registered or come with a power of attorney.
  • Don't forget to take your document (passport) with you. If the SIM card is registered to you, but your data has changed, this issue should be resolved.
  • Get detailed information about the transition from managers, sign the agreement and receive a new card.
  • Be sure to disable all paid services and pay off debts (if any). Otherwise, Tele2 will refuse the transition.
  • On average, the procedure lasts 6-8 days, but each case is individual.
  • Wait for the operator to notify you that the process is complete.
  • Insert a new SIM card into your mobile phone and use the services of a new operator.

You have received good quality communication and favorable conditions, and you will not have to inform your loved ones and friends about the new number.

Buy a SIM card in the Tele2 online store

Features and Limitations

Tele2 allows the transition with your mobile number if there are no obvious obstacles. A replacement provider may be refused for the following reasons:

  • debt on a personal account;
  • the database contains old or incorrect passport data;
  • The number is city or corporate.

Those subscribers who are included in the “black client list” will not be able to switch to Tele2. There are citizens there who systematically violate the rules for the provision of communication services; they are recorded for late payments, fraudulent actions, and inappropriate behavior with salon employees.

The transfer period depends on both companies. The average period varies from 7 to 10 days after submitting the application form. This time period does not include weekends or holidays. An accelerated transfer is possible based on a personal application, but such applications are considered on an individual basis.

If the passport number in the provider’s database is entered incorrectly, you will need to write an application to change this position in the client agreement.

Possibility of transition

According to the legislation of the Russian Federation, the cellular operator does not have the right to limit the subscriber’s choice of offers. The user can select the right company, independently find and change the tariff based on his preferences, make the transition, change Beeline to Tele2.

This service is available from any provider, but is it worth transferring a phone number to Tele2? Let's consider what advantages the operator has compared to other companies in Russia:

  1. If the consumer does not have time to use up the provided service packages during the billing period, the balances do not expire, but are automatically transferred to the next month without additional payment.
  2. The subscriber is able to share Internet traffic and distribute gigabytes to other users.
  3. Tele2 operator has a wide range of available offers with different starter kits.
  4. The provider has a large cellular coverage area.
  5. Tariff plans and additional services are available at low prices. In exchange, the user receives extensive packages of traffic, free minutes and SMS messages.

The carrier switching feature is free. The previous company should not interfere with the transition, provided there is no debt on the balance sheet. When transferring a telephone number, you are allowed to independently set a reconnection date and change it in the application, but not earlier than 8 days from the date of concluding a new contract.

How to port a number to another operator without leaving home

The transfer process takes 8-14 days for individuals and a month for legal entities. You don't need to do anything at this time. The operators themselves communicate with each other and report via SMS about each step: Welcome

What's next

The next day, in the morning, a courier arrived with a contract, I signed and received a SIM card with a temporary random MTS number on the Smart Unlimited tariff and 200 rubles on my balance (.). That's normal

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