How to change mobile operator while keeping your number?

Conditions

The subscriber can switch to Beeline with his or her number independently or in a communication salon - we will describe both methods in detail and tell you how the user should proceed.

Please note the conditions without which the provision of the service is impossible:

• No blocking or debt on the balance sheet;
• Only federal telephone numbers are transferred;
• The phone number must be registered in your name and you must present your passport;
• If the owner is another person, it is necessary to present a notarized power of attorney;
• The service is provided within one region of the Russian Federation;
• The owner's passport information must be current;
• You can choose the transfer date yourself, but the operator sets certain deadlines - the operation is carried out no earlier than eight days after the conclusion of the contract.

Please note that at the time of immediate transfer the following may not be available:

• Incoming SMS and calls – for six hours;
• Outgoing calls and SMS – within thirty minutes.

Let's note the cost:

• Postpaid tariffs are free;
• Prepaid rates are one hundred rubles.

Subscribers of postpaid tariffs receive 100 bonuses on their account, which can be spent on communication services. Here are 6.5 interesting ways to use bonuses on Beeline.

You can switch to a striped operator:

• from MegaFon;
• with Tele 2;
• with MTS (instructions below);
• from Iota.

Now we’ll tell you in detail how to switch to Beeline while keeping your number.

Possible problems

You can switch to another operator while keeping your number no more than once in two months, which will not allow you to switch to Beeline from MTS or MegaFon earlier. If this deadline is not met, the number transfer will be denied.

It is also necessary to take into account the difficulties with replenishing the balance of the number after the transition. This is due to the fact that if, for example, you switch to Beeline from MTS without changing your number, the payment systems will not immediately update the information, and when you try to top up your Beeline number, it will be identified as an MTS number. However, if you deposit money on MTS, it will not go to the Beeline balance. To avoid unnecessary misunderstandings, you should top up your balance through the offices of your new operator, or on its website.

Problems often arise when subscriber data does not match, and this is one of the most common reasons for refusal. Make sure that the old operator has the correct information, including not only the first and last name, but also passport details. This is especially true if it has been replaced, and subscribers of cellular operators are usually in no hurry to transfer new data to the telecom operator.

How can you switch to Beeline while keeping your number: methods

Subscribers have access to different options for receiving services and changing their communications service provider. Let's start with a description of how to go to Beeline with your online number. To do this you need:

• Open the operator’s website;
• Click on the “Individuals” section, and then on the “Go” icon;

• Click on the application button;

• Provide a phone number;
• A specialist will call you back and send your application.
• Specifies the SIM card delivery information;

Ready! Just wait for feedback from a specialist. You can choose two ways to get a new SIM card:

• In person at the selected sales office;
• Free via courier service.

Interesting: which is better MTS or Beeline?

Switching to Beeline while maintaining the number is possible in the operator’s sales showroom. To successfully receive the service you must:

• Visit the selected office (you can find a convenient salon on the operator’s website);
• Provide the specialist with a passport or a notarized power of attorney;
• Select a tariff plan;
• Sign an agreement to receive communication services;
• Wait for the card to be activated.

You will receive SMS information about all stages of the procedure and find out exactly when you can use the new card. Please note that at the time of signing the contract you will be given a package with a temporary SIM and you will be able to receive calls and SMS to another number. Also, the old card will be valid until the new one is activated.

Feedback from subscribers who have already made the switch confirm that the service is provided quickly and is accessible to every user.

Have you purchased a SIM card, but don’t know how to use it? Read the instructions on how to quickly activate a Beeline SIM card.

In this review, we will tell you how to switch to Beeline from MTS with your number and keep the usual combination of numbers. We will describe in detail the transition methods, their features and cost, and also provide several reviews from grateful clients. This information will be useful to those who have long decided to change their operator, but do not want to part with their phone.

Recommendations

If the previous operator’s connection has stopped working, or if Beeline’s conditions are simply more convenient, and the subscriber decides to transfer his number, it is important to know the following numbers and commands:

1. Support service for porting Beeline numbers 8 800 700 4004. Calls within the country are free.
2. It’s easy to monitor the processing process; you can track the execution status by dialing *444*1#. You can make a request using a temporary SIM card, which is issued to all subscribers free of charge at the time of submitting an application at the office.

Ways to switch to Beeline while maintaining your MTS number

Switching to Beeline while maintaining your MTS number is available using the operator’s website or directly at the sales office - we will describe both procedures in detail. Please note that to transfer information you do not need to come to the previous operator, all services are provided by the new company. So, if you want to transfer an MTS number to Beeline via the website, you must:

• Open the official website;
• Go to the “Individuals” section and select the “Transfer phone” icon;

• Click on the transition button;

• Enter your current mobile phone number for further communication;
• The operator will call you back and perhaps clarify the correct passport details of the subscriber;
• Address for card delivery;
• Submit your application.

Ready! Now all you have to do is wait for a call from a specialist who will confirm the operation. Please pay attention to the following details of the service:

• Data will be transferred no earlier than 8 days after concluding an agreement with the operator;
• You can independently choose the date for transferring your phone;
• Until you receive a new SIM card, you will be able to use the old card, and will also receive a temporary SIM card from the operator;
• After the procedure is completed, the old SIM card will stop working, you will receive a new card from the operator;
• Notifications about the stages of service provision will be sent in the form of SMS messages to your mobile phone.

About

Instructions for connecting and managing the service

The first thing that a subscriber of another operator will need to do is visit a service office and write an application to transfer his number to the Beeline operator’s service network. According to the instructions, you need to have a civil passport with you. An indispensable condition is that the number that needs to be transferred must be registered to the person who is applying. Accordingly, an agreement with the previous operator was signed with him.

Important! If the number is registered to another person, then you should bring a notarized power of attorney from the owner of the number with you to the Beeline office. As an option, invite him himself for re-registration and subsequent transfer.

The next step in switching from another operator while maintaining your number is choosing the appropriate Beeline tariff plan. There are many options, and the service office employee will provide complete information about the conditions of each and help you make a choice. Having found a suitable one, you can write an application; the form will be provided by the office staff.

While the transfer process is ongoing after submitting the application (it takes 8 days), you will have to wait. Each stage is accompanied by a notification in the form of SMS. More specifically:

1. On the third day, an SMS will be sent to the temporary SIM card number with the amount of debt from the old operator, if any. It must be repaid in any convenient way by the evening of 4 days.
2. On days 5–7, you receive an SMS reminding you on what day and time the actual transition will take place.
3. After the transition, you will receive a notification that the process was completed successfully.

Important! On the specified date and time, you should insert the SIM card into the phone and wait for the process to complete. The starting amount is automatically activated on the account.

An SMS will notify you that the process has completed successfully. Afterwards, you can use the transferred number; all you need to do is insert a new SIM card into your phone and enjoy the convenience of your chosen tariff.

If you don’t have time to visit the office a second time, you can order the SIM card to be delivered by courier to a convenient place and time. To do this, you need to leave a corresponding request on the operator’s website. In this case, you can use your personal account; to register and log in, you must enter your login and password in the appropriate fields.

In some cases, it will not be possible to port a number to Beeline; this is possible in the following situations:

1. There is a debt on the subscriber number.
2. The number is blocked, regardless of whether it was done by the subscriber himself or the operator.
3. The subscriber data in the databases does not match. For example, the number on MTS is not registered to the person who is requesting the transfer.

Advice! Before submitting your application, you should clarify the above points, especially pay attention to your passport details. To do this, you should contact your current operator and check them in the database. As for blocking and debt on the account, this is easy to control yourself.

User reviews

Yulia “I recently found out that you can transfer your mobile phone from one operator to another, and decided to use the service. I liked the speed of the company’s work - within ten days I became a full-fledged subscriber. I would also like to note the fast delivery of the card by courier, which is very convenient for working people.”

Ilya “I decided to switch to a new operator because of the favorable prices and tariffs, but I really wanted to keep my mobile phone. It’s nice that the transfer option is free, you just need to fill out the information, sign the contract and wait for receipt.”

Waiting and replacing the old card with a Beeline SIM card

According to the law, number transfer should not last more than 8 calendar days from the date of application.
This period can be extended if in the drawn up agreement with Beeline you ask to increase the period of transition to Beeline. During this period of time, the subscriber can use his previous number. In addition to the old card, Beeline will give you a new temporary SIM card. The card issued in person will not be active. It can be used within the Beeline network using a temporary number, and it will also receive SMS messages during the number transfer procedure. At the set time, the old SIM card will no longer register in its network, and its number will be linked to the new one. If for any reason the transition process is cancelled, then the next attempt will be available after six months.

To ensure that the client does not have any misunderstandings, SMS messages with tips are sent to the subscriber’s number during the transition process. You can follow the process on the operator’s official website in your Personal Account.

Terms of service

There are several conditions that you need to know before transferring your number to Beeline:

1. Only the owner of the SIM card can submit an application for the transition. For this, passport data is required. If the transfer is not carried out by the owner of the SIM card, there must be a power of attorney.
2. To successfully complete the procedure, there should be no debts or blocks on the personal account at the moment.
3. Transfer can only be carried out using federal numbers.
4. During the actual procedure, there may be communication interference, but it is short-lived and quickly stabilizes. Access to services via incoming line is blocked for 6 hours.

For detailed information, you can call free of charge at 88007004004. It is intended for questions about transferring clients of other operators to the Beeline network.

After completing the service, you can check the status of your application using the request *444*1#.

What to do on the day of number porting?

Within a few hours or days of writing the transfer application, the new operator will send you an SMS indicating the exact time of the transfer. Until this day, you can continue to use your old operator or install a new SIM card - it will have a temporary number.

Message about the date of number transfer from Yota.

Number transfer usually occurs at night - for the convenience of the subscriber. For example, if it is scheduled for Monday, then on Sunday night, remove the old SIM card from the phone and install a new one. In the morning you will be able to use the services of the new operator with the old number. You can throw away your previous operator's SIM card.

The first way is to come to the salon in person

We choose a new operator and go to the appropriate mobile phone store or office - not the current operator, but the new one . That is, if you want to leave Beeline for Tele2, then we go to the Tele2 office, and not vice versa.

We tell the sales consultant that we want to write a transfer application. The employee will offer you a form that you will need to fill out, entering your current phone number and passport details. Next, the consultant will check your documents with the data specified in the form and start the transfer process.

Reviews

Irina : “In reality, everything is much simpler than it seems. I switched from MTS to Beeline and it took no more than a week. Yes, I had to personally visit the offices, but since there were no debts and I correctly indicated the data in the contract, everything went without problems. They tried to persuade me to stay, but I sharply refused and they gave me a printout. There were no problems activating the number, so I can’t name any cons.”

Masha : “Yes, I changed my number once and it took a lot of time. Although there were no debts or problems with the old contract. It all started with the fact that the process took about a month, although they promised a couple of days. Indeed, they tried to persuade me to stay with the old operator for half a day. And the most important problem was that on the day of activation the connection worked very poorly and for several hours I could not get through to the new number. And the fact that it took two weeks to top up the account only in the salon, almost everyone knows about it.”

Artem : “Right now I am at the stage of transition from Tele 2 to MTS. So far I haven't noticed anything bad. I already signed the contract, chose a new package and was given a card. Five days have already passed, I’m waiting for a message to be sent. I hope everything goes well. Although I haven’t heard any complaints or negative reviews yet. If anything, I still have the old card, so I won’t be left completely without communication. But I just found out about the replenishment of the number, it’s upsetting.”

Process from the operator's point of view

Although the procedure for porting a number seems very simple (submit an application, receive a SIM card and wait 8 days), a large amount of related work is hidden from the subscriber.

An important role is played by the state, which essentially supports the entire system. Number transfer is carried out through the central database of transferred numbers (TsBDPN), which is maintained by the Federal State Unitary Enterprise TsNIIS (Central Scientific Research Institute of Communications).

After the “new” operator has received the application, he transfers it to the “old” operator, and he checks the data with his system, including checking for the absence of debt and the absence of a ban on number portability. If everything is in order, the “old” operator sets a transfer date (usually in a week).

By the way, at this moment it can actively “process” the subscriber

, inviting him to refuse the transition, including offering special tariffs that are not available to other subscribers for the transition.

At the set time, the porting process itself begins - all participants make changes to their systems, the new SIM card is turned on and the old one is turned off.

After the “old” operator is disconnected from the billing, the “new” one is given half an hour to connect

. It is during this time that the subscriber remains completely without communication. The process usually takes a few minutes.

Then the “old” operator notes in his system that calls to the transferred number are addressed to another operator. TsBDPN does approximately the same thing, from where other operators take data and make changes to their systems.

This results in a delay of up to 6 hours with incoming calls and messages - at this time operators simply do not know that they need to be addressed to another place.

The state database - TsBDPN - is also available for ordinary Internet users at https://zniis.ru/bdpn/check. There you can enter your phone number and find out which operator it belongs to

.

Pitfalls when saving your number

There are also problems when changing operators while maintaining the number, which companies try to keep silent about.
This may be the need to visit the office of the old operator. Because the contract may contain incorrect passport information, so it will be difficult to leave. Plus, you will have to listen to recommendations regarding the feasibility of the decision. Passport data is often entered incorrectly for two reasons:

• Incorrect information entry during the contract formation process.
• Change of data by the user.

Also difficult is the duration of the procedure. Because sometimes it lasts not eight days, but much longer. And all this time there must be a plus in the account, otherwise the new company may refuse.

The day before activation, you will receive an SMS with instructions, but this is when problems with coverage may begin or even the old card will stop working. It also happens that a new mobile phone remains inactive for several hours.

And the most important problem is the inability to replenish the account electronically or through a transfer in the first weeks and even months. All this time you will have to visit the salon in person, which all operators are silent about.

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