How to switch from Megafon to MTS while maintaining the number

“Mobile slavery” was abolished in Russia five years ago, so now anyone who is dissatisfied with the quality of service or existing tariffs, for example, Megafon, can switch to more acceptable conditions for another operator (in our case, MTS), and without losing your old number.

In addition, it makes sense to switch to Megafon while maintaining the MTS number if your entire family or work colleagues chose this particular company because of some special privileges like bonuses and other things. In any case, the transition from one cellular provider to another is accompanied by a certain series of nuances that must be overcome step by step.

So, let's try to figure out whether it is possible to switch from Megafon to MTS, how long it will take, as well as what strength and nerves this procedure will require. Let's consider all the pitfalls and outline a certain set of instructions for successfully completing the task.

In order to switch from Megafon to MTS, keeping the number, you will need:

1. Wish.
2. Passport of a citizen of the Russian Federation.
3. About 100 rubles in cash.

Begin…

The procedure for switching from Megafon to MTS without changing the number

The transition to service in MTS with a Megafon number is carried out as part of the MNP (Mobile Number Portability) service. In order to take advantage of the right guaranteed by law, the user will need to perform a few simple steps:

1. Contact any MTS branch with an application to change the operator from Megafon to MTS. In the form approved by the company, you must indicate the telephone number to be transferred, as well as the client’s personal and passport information. In addition, the applicant must confirm their identity by providing the appropriate document.
2. Conclude an agreement for servicing the transferred number.
3. Get an MTS SIM card with a temporary number, to which the Megafon number will be transferred within 8 days. The temporary number is available for use immediately after the conclusion of the contract.

4. Wait until the operator finishes checking the information provided in the application and makes a final decision on the possibility of porting the number. During the period established by law for completing the procedure, MTS undertakes to notify the subscriber in SMS format about the status of the application and the necessary actions.
5. Receive an SMS confirmation from the operator about the porting of the number, indicating the date and time of its activation. The notification is sent by an MTS specialist one day before the operation.

The service of transferring a subscriber from Megafon to MTS is provided free of charge. The fee for maintaining a current number is 100 rubles and is charged as a one-time payment immediately after activation.

Withholdings and restrictions on transfers

is free, that is, no money is charged for connection.
However, no one wants to work for free, and when transferring money a commission is charged, depending on the amount. There are also some restrictions on this procedure. The charging of commission interest is explained by the following factor. Money transfers are carried out through banks that are partners of the cellular company, and commissions are written off by these banks, which exist due to such deductions.

If you are a Megafon subscriber and want to transfer funds to a number of another domestic network, then you will be charged 8.5% . When moving funds within the Megafon network, the commission is 6% .

Restrictions on transfers

There are such restrictions:

• The balance of your account after the transfer should not go into negative territory, otherwise the transfer will not be allowed;
• The smallest transfer amount cannot be less than 1 ruble;
• The largest payment amount is not more than 15 thousand rubles;
• During the day it is allowed to transfer no more than 40 thousand rubles;
• The total amount of all payments made in one month should not exceed 40 thousand rubles.

As a result, it is quite clear how to transfer money from Megafon to MTS. This is quite realistic and easy to do, but it won’t be possible to do it for free unless conditions change.

Other ways to change operator

Additional options for filling out an application to switch from Megafon to MTS without changing your mobile number include:

• online application via a form on the operator’s official website;
• call the company's free service line at 88002508250 or order a call back.

Remote methods of connecting to the service provide for courier delivery of a SIM card and accompanying documents to the client’s address. The further procedure for changing the operator while maintaining the current number occurs in accordance with the approved basic regulations.

Possible problems during the transition to another operator

1. The presence of a contractual agreement with Megafon or other operators from which clients are transferred. Many companies have repeatedly encouraged clients to become partners in order to receive mutual benefits from such transactions. The user was given the opportunity to be guaranteed to receive pleasant tariff plans with bonuses, for example, access to various popular services, such as the Ivi cinema, and the operator company itself received stable clients who committed themselves to paying for services for six months or even more. And if users who were simply clients can easily break the terms of the contract without any difficulties or conventions, then those who are “under contract” will find it more difficult to do this. What is needed for this? Breaking a contract may well be described in the terms and conditions, and everything depends on its terms, but most often companies require you to pay a penalty - an impressive amount that can cover expenses for the entire term of the contract, regardless of when you decide to break it. Therefore, the best decision would be to wait until the contract expires and boldly change the operator.
2. Presence of debts from the previous operator. No company will ignore non-payment of tariff plans when switching while maintaining the number. The only possible solution to this problem is to pay all debts by number. You can view them on the official website in your personal account. A hotline may also be a good option. The specialist will be able to tell you the full amount of payment, and also explain where exactly you owe. We top up the card so that the amount in the account is greater than zero and switch to MTS.
3. Communication of a mobile number with third-party services.

It often happens that a user links a wallet or account to third-party services, after which the connection with the phone is lost and it can be very difficult to restore access. If this is your e-wallet account, it is likely that you will need to present documents by scanning and forwarding them to support. Therefore, please, before changing phone numbers, remember exactly where you linked your account to this phone number, write to support to change the current number to a new one or simply unlink the old number, which will be inactive in the future. It is possible that this will also require some effort, but it will be easier to do it with access to your phone than without it.

When an operator can refuse to port a number

The legislation of the Russian Federation establishes a number of mandatory conditions for maintaining a number when changing a mobile communications service provider, failure to comply with which may result in the operator’s refusal to activate the service.

So, the grounds for refusal are:

• transfer of a number registered to a third party in the absence of sufficient authority determined by the power of attorney;
• filing an application before the expiration of 60 days from the date of the last similar request;
• changing mobile operator outside one region;
• the presence of debt for communication services to the previous provider;
• suspension of communication services due to the loss of a SIM card, by court decision, violation of the terms of the agreement with the previous operator;
• indication in the application of incorrect information or data that does not coincide with the information available in the database of the previous communication provider.

You should also take into account the fact that only federal mobile numbers are subject to transfer when changing operators.

After eliminating the reasons that served as the reason for the MTS company’s refusal to issue the MNP option, the citizen can re-apply with an application to switch to service to the company while maintaining the number.

Nuances of customer service on MNP

Magafon subscribers who decide to switch to MTS service without changing their mobile phone number should pay attention to some of the subtleties of the functionality of the Mobile Number Portability service:

1. In 2021, the SIM card received upon concluding an agreement with MTS is initially connected to the Tariffishche tariff. You can change the tariff option immediately after activating the transferred number by indicating the selected plan when filling out the application or using special USSD commands.
2. Checking whether a subscriber number belongs to a specific mobile communication service provider is available on the official website of the Central Database of Ported Numbers pentalweb.ru. Additionally, you can use a paid USSD request *916*10-digit phone number#, costing 2.72 rubles.
3. When replenishing a subscriber's personal account through terminals and ATMs, you must select an MTS operator by entering a phone number that previously belonged to Megafon.

Algorithm of actions

Users have been able to easily change their operator since 2013 - the service is provided for a small amount in an expedited time frame! The transition to MTS while maintaining the Megafon number is carried out only if you used the federal format; the effect does not apply to the city.

Attention! If you decide to switch to MTS with your Megafon number, be sure to take with you a passport of a Russian citizen or another document confirming your identity if you are a foreign citizen.

What needs to be done to successfully achieve results? To change from an operator to another operator:

• Find a convenient operator’s call center and contact an available employee;
• Write an application in the prescribed form and enter into an agreement for servicing the transferred telephone;
• Do not forget to indicate your full name, combination of numbers and passport details;
• Get an operator SIM card with a temporary phone - the Tariffishche tariff plan is automatically connected to it.

As soon as you receive a SIM card in your hands, you can start using it - even if it is a temporary option. You can choose the transfer time yourself - from eight days to six months from the date of conclusion of the contract.

Let us note an important factor. The transition from Megafon to MTS is carried out only if the phone is registered in your name. If the contract was concluded for another subscriber, it is mandatory to provide an official power of attorney from the owner.

Shall we continue? The process is not finished yet - to understand how to switch to MTS from Megafon, you need to do the following:

• Place 200-300 rubles on your temporary balance. One hundred rubles will go towards payment, and the remaining funds will be spent on using communications - calls, SMS messages;
• Within a few days, the correctness of the specified user data will be checked - you will be notified about the progress of the activities by SMS;
• The day before the transfer, you will receive an SMS notification indicating the exact time and date. This data will tell you when you can completely switch to MTS from Megafon;
• Wait for the specified time and insert the SIM card into the smartphone for further use - you were able to switch to MTS.

Let's note. Before changing Megafon to MTS while keeping the number, you need to make sure there are no debts. If there are any, pay them off immediately before trying to move to another company.

Let's go to the salon

We take a Russian citizen’s passport and go to any nearby MTS salon. In general, the competition between the “big three” (MTS, Megafon and Beeline) is very high, so your desire to switch to “us” will be received, if not with delight, then with due cordiality for sure.

The first thing you will be asked to do is show your passport and fill out a relatively short form to transfer your subscriber number. Here you must indicate the correct phone number of the previous operator. Pay special attention to this point before switching from your Megafon number to MTS. Here you can decide on the tariff you like from MTS.

Further actions

So you were able to switch to MTS while maintaining your Megafon number. The combination of numbers will remain the same, but the communication service provider will change.

When a temporary SIM card is issued, you are automatically connected to the Tariffishche tariff plan. In the future, you can change it - wait for an SMS notification that you were able to switch successfully:

• Add a certain amount of money to your balance;
• Open the user’s personal account on the website or download the mobile application;
• Select a tariff in the appropriate section and use the connect button;
• Or find a special command to go to on the offer page - enter it on your smartphone to switch to another tariff plan.

Do you agree that it is easy to switch to another service provider? Do not deny yourself the desire to change the operator if such a need arises - and our instructions will help. Choose a profitable offer, enjoy communication and get the most from communication services!

Using your personal account

This option is suitable if you have access to the Internet. Its advantage lies in its visual convenience.

1. In the browser you will need to enter the link https://money.megafon.ru/transfer/phone/ and confirm the transition to it.
2. On the page that opens, you will need to enter your phone number and then click the “Get password". In a few seconds you will receive an SMS with an access code on your phone. It should be entered in the appropriate field and the login must be confirmed. This will allow you to authenticate by number.

3. Next, you will be redirected to a page with forms for entering the MTS subscriber number and the amount of money. These fields should be filled out carefully and it would be a good idea to check the correctness for yourself. The action remains to be confirmed by pressing the button " Transfer funds«.

This service is slightly more expensive compared to those described above. The commission for such a transaction is equal to 6.95% of the total transfer amount.

How to make the transition while maintaining the number?

A person needs to visit the nearest MTS office and conclude a subscription service agreement, having previously written a corresponding application. It must contain the subscriber’s personal information and the ported number. Additional information may be required, the need for which will be notified to the new client by an employee of the cellular company. In order to switch to MTS while maintaining the Beeline number, a person needs to know the following:

• The number must be registered to the subscriber who contacted MTS. If a person cannot personally visit a customer service branch, then he must issue a general power of attorney for his representative, giving him the right to represent his interests;
• In order to transfer to the MTS company with your number, the subscriber must provide a passport or other identification document.

After this, the person will be issued a new SIM card, on which the previous subscriber’s number will subsequently be recorded. By default, the “My Unlimited” tariff will be set on the SIM card. You can use communication services immediately after issuing a SIM card.

Within a few days, company representatives will check the presence or absence of debt on the specified number. The client will receive information about the status of consideration of the completed application in the form of SMS notifications. A day before the number is transferred, the person will receive an SMS notification about the number transfer. He needs to insert the SIM card received at the MTS office into the phone. After this, the old subscriber number will be recorded on it.

Possibility of switching with an old number to MTS online

In order to switch to MTS with an old number online, a person needs to visit the official website of the mobile operator.

Online application page https://migration.ssl.mts.ru/

It is there that he can find the application form that must be filled out to make the transition from Megafon to MTS with his number. You will need to provide the following information:

• Subscriber name;
• Cell phone number;
• E-mail address.

After this, an MTS employee will call the person back and inform the client about the further actions that he must take in order to transfer his old number to the MTS company.

Successful transfer

On the day of transfer indicated in the message, the SIM card from Megafon will no longer be valid. That is, telephone communication and the transmission of any messages will not work on the old card, and the only thing that will remain is the Internet.

Sometimes unpleasant moments happen when the old SIM card stops working and the new one has not yet connected, but, as a rule, this transition period does not last more than five hours.

There are a lot of rumors on the Internet about problems with communication immediately after the number is transferred, but such issues either do not affect everyone, or there are good reasons for this (MTS tower is further than Megafon, etc.). But in most cases everything goes fine and without any incidents. It would also be useful to keep this in mind before switching from Megafon to MTS.

Conditions for transferring to MTS with your own mobile number

1. The number that the subscriber wishes to transfer to MTS must be registered to him. If the SIM card is issued to another person, then the subscriber must have a power of attorney giving the right to perform such actions.
2. The last transfer from Megafon to MTS with your own number must be made no later than 60 days ago.
3. The transfer to MTS must be carried out within one constituent entity of the Russian Federation.
4. The application contains information that matches the data specified in the subscription service agreement with the previous mobile operator. The subscriber has no debt to the previous mobile operator.
5. The SIM card is not lost. The provision of mobile communication services on it has not been terminated by a decision of the judicial authorities.

Transition conditions

If you decide to transfer the service to the MTS operator, then the previous numbers must be registered in your name. Not an owner? You must have a power of attorney from the owner. There should be no debt remaining on Megafon for communication services, otherwise the transfer will be impossible. You need to carry out the procedure in the region of registration of the previous phone, taking into account that both the MTS and Megafon operators work in the region. The number should not be blocked; this procedure is carried out only for the currently active one.

What to do if you are refused to switch to MTS with your number?

There may be several reasons why a negative decision may be made to transfer to the MTS company with the previous number:

• There is a debt to the previous mobile operator. To make the transition, you will need to pay off the existing debt;
• The number is blocked. You need to unblock it and write the application again;
• 60 days have not elapsed since the previous transition. In this case, you must wait until the end of the specified time period;
• The number was issued in another region of the Russian Federation. To get out of the situation, you must submit an application for transfer in the region where the subscription service agreement was concluded.
• The subscriber information does not match. It will be necessary to make adjustments to the contract for the provision of communication services with the previous mobile service provider. After this, you need to contact the MTS service branch again and fill out a new application, indicating the correct information.

If the phone number is incorrect, how can I get my money back?

When sending money to an MTS subscriber, you can accidentally make a mistake in dialing the digits of the number. No one is immune from this, but as a result, a stranger becomes the recipient of the transfer. So, if the payment was sent to the wrong number, you need to make sure that:

• The error is only in 1-2 digits;
• The payment was made recently and 14 days have not yet passed.

After this, you should contact the MTS subscriber service office, where you will need to write an application for transferring funds from the wrong number to the correct one. ATTENTION! An erroneous payment will be returned if the subscriber’s account currently has the required amount. Be careful when transferring funds and do not make mistakes, and do not delay contacting the company’s office.

What tariff plan can I choose?

A person can independently change the tariff to any of those presented by using a special command, or by calling the subscriber support center. The following range of tariffs is available to the subscriber:

• Smart. In order to connect it, you need to enter the command *111*1024# on your phone;
• Smart Top. In order to switch to the tariff, you need to dial the combination *111*1026#;
• Ultra. To switch you will need to dial the combination *111*777#

The following tariffs are also available to subscribers: Smart Zabugorishche, Smart Unlimited+ and Smart Top. In order to activate one of the listed packages, you must contact customer support.

Which telecom operator can I use when switching to MTS with my number?

After drawing up an application and concluding a subscription service agreement, it is recommended to use the SIM card of the previous cellular operator. You should ensure that the number is not blocked, since the MTS operator will send SMS notifications to it about the status of consideration of the application for assignment of client status.

After the transition, the old number will be recorded on the SIM card received at the time of signing the service agreement. If a person wants to use a “temporary” MTS number in the future, he will need to obtain a SIM card linked to it at one of the customer service centers.

MTS always welcomes new customers and strives to provide them with high-quality mobile communication services. For maximum convenience, the client can switch to the specified mobile operator with his old number.

In what cases is it better to buy a new SIM card and refuse to save the number?

• In case you want to get rid of spam and other annoying calls and messages coming specifically to your number. Considering that you keep your old number, annoying advertisements will not stop coming, and if you are being pestered by constant calls from scammers, then they may continue. In such a situation, changing your number would be an excellent solution to the problem.
• Changing your number and SIM card is suitable if you are not ready to cover the debts on your old account. If you are not bound by a contract, then the best solution would be to simply stop topping up your account and buy a new card from another operator. If you did not register it using your passport, no problems should arise.

0 0 Votes
Article rating

How to switch from Megafon to MTS while saving the number

The operating principle of mobile operators was based on a monopoly: they bought huge packages of numbers, tying them to themselves. The subscriber did not have the opportunity to transfer his number to a competitor, since this number belonged entirely to the operator. This issue was resolved by the release of relevant bills in 2013, which contributed to assigning a number to the user when drawing up a service agreement with any mobile operator in Russia. Now, if you are not satisfied with the quality or there are other factors that force you to switch from one operator to another, you can do this quickly and for free in several ways:

• through the Internet;
• by contacting the nearest service center of the required mobile operator;
• by calling the free MTS support service or ordering a call back.

The number porting process is carried out manually, even if it was registered online on the operator’s website. MTS offers to fill out a special form, which is located in the appropriate section. After sending the specified data, the operator will contact you to verify your identity. You will need to confirm some passport details.

To attract customers, bonus programs and promotions have been developed that provide not only free connection, but also additional service packages for limited time periods. The cost of porting a number in this case is compensated by the operator’s subscription fee.

You can order a call back via the Internet; this function is available in a pop-up window that appears when you log into the official website of the MTS operator. Your personal account also has special functions for connecting with an operator and writing a ticket with the text of the problem that has arisen. To access your personal account, you need to be an MTS subscriber with a registered number. You can switch from Megafon to MTS while saving your number via the Internet in just a few clicks.

By leaving a request on the official Internet portal or ordering a call back, you save your personal time. The SIM card will be delivered by courier to the address specified in the application form.

If you want to get additional advice on tariff plans and help registering in your personal account, it is recommended to contact the nearest official service center. Here you will be told whether certain tariff plans can be connected to your offer and how they work with the company’s current promotions.

Top up your MTS account via SMS

If you have one mobile phone at hand without access to the Internet, just send a text message. Its text must contain data in the following format:

recipient_number MTS transfer_amount

If you transfer 200 rubles to 8(9XX)-XXX-XX-XX, the text should look like: 89XXXXXXXXXX 200 .

Upon completion of the operation, after some time you will receive information on Megafon’s number that the current operation was successful. In this case, the commission amount is 4.95% of the transferred amount, which is debited from the sender’s account.

Sending a USSD command

Here, too, you will not need any additional funds, except for a phone with funds in the account of the number. To carry out the transaction, you will need to enter a small command like the following:

*133*amount*recipient_number_MTS#

All that remains is to confirm the action with the call button. If funds are successfully transferred to the phone, the sender will receive an SMS with the corresponding content. This method is also paid and the same commission is charged for it as when sending SMS (4.95%).