How to change a SIM card to a micro SIM MTS: replacement while maintaining the number

If you urgently need to change the owner of your number, if you want to figure out how to re-register an MTS number for your own purposes, if you need another person to become the real holder of the contract for the provision of services for a particular number, just use the data from portal x-tarif.ru, since this is where the latest information on a high-quality and timely solution to the problem is located. If you are tired of constant and tedious searches for the necessary sites in order to resolve the issue of eliminating the problem of the methodology and procedure for re-issuing a number at MTS LLC, we suggest that you understand this issue and take the only right step towards the right outcome of the matter. Remember that our portal is always the center of quality and accessibility, so we have already helped solve problems for hundreds of thousands of unique users on the Internet. If you are faced with the fact that using data from the Internet is unreliable, if you were not able to deal with the problems that arose regarding your question in time, just use our recommendations, since they will help you complete the necessary step right now.

To re-register a number that only you use, you must:

Come to the MTS office with the person for whom the SIM card is issued;
Tell the office staff about your desire;
Provide documents - the passport of the real card owner and your identity card;
Wait for re-registration for 5-7 minutes.

In general, using the method of re-issuing a number on the No. 1 mobile company in Russia is always a conscious step that is extremely correct to do truly correctly. You should not look for the necessary data on the Internet, because just below you will find unique information on the correct solution to the problem.

IMPORTANT: Remember that the transfer of an MTS SIM card is carried out only and only on site at the company’s office. All you need to do is show up at the scheduled time for a meeting with company representatives. In general, more details below. Now it is necessary to remind all users of the site that over time, irrelevant articles may appear on the portal. Everyone knows that MTS LLC constantly changes USSD and phone numbers, which are necessary either to connect the system or to disable options. One way or another, if you are faced with the fact that you need to resolve some issue, but together with our recommendations you cannot do this for some reason, it is best to contact the main portal, since this is where the most relevant information on the indicated problems.

Types of SIM cards

Sim cards vary in size and are divided into the following types:

Mini-SIM (25x15 mm) is a classic SIM card format that has been used since the advent of mobile phones. If the phone was released earlier than 2012, then its slot is adapted specifically for this SIM card size. They are almost never used in modern smartphones, as they take up a lot of space inside the case. Most often they can be found in old models or regular push-button phones.
Micro-SIM (15x12 mm) was first used in the iPhone 4. Following this, Nokia and Samsung also began to produce devices with slots for this SIM card format.
Nano-SIM (12×5 mm) – the smallest type of SIM card is now the most popular. They are installed in new smartphone models from most manufacturers. In size it practically corresponds to the electronic chip of a SIM card, only the plastic base extends slightly beyond the boundaries of the microcircuit, framing it.

After purchasing a new phone or tablet, it may turn out that the old SIM card does not fit into the slot installed in the device. In this case, it can be exchanged for an option with the same number and suitable size.

Where can I terminate the contract with MTS?

When considering how to terminate an agreement with MTS, there are several options:

the client wants to deactivate one of the additional options;
you no longer need further service and want to cancel the service completely.

In the first case, everything is quite simple; for this you will need the functionality of your personal account. Go to the corresponding page of the official website or download the “My MTS” application. After that:

Enter your current mobile phone number, to which an SMS message with a password will be sent for further login;
Go through the authorization process, after which you will be redirected to the main page of the system;
Go to the “Current Services” section and select the appropriate option;
Here you will be offered information on how to deactivate it, and this feature can also be integrated directly into your personal account;
Confirm your action, after which the service will be removed from your personal account.

The second case is a little more complicated:

If you want to cancel mobile services, make sure you have a positive balance and fulfill all obligations. You can then contact a qualified support specialist and indicate your intentions to discontinue service;
other options require directly contacting the nearest service office and writing a corresponding application in the prescribed form. The list of addresses is presented in the contact section of the official website.

Where and how to change a SIM card to nano and micro

If your SIM card is broken, lost, or does not fit the format of your new device, use . The subscriber will receive a SIM card with the same number, tariff and account balance.

There are two ways to do this:

Go to the MTS communication salon and ask the managers to change the SIM card to another one. If the subscriber is in doubt about which SIM card format he needs, he can show the device to the salon consultant - he will quickly determine the required size. You will need to write an application to replace the SIM card. Don't forget to take your passport with you.
Order a SIM card on the MTS website with home delivery. To do this, fill out the application form on the “Order a SIM card” page.

When filling out the form on the first page, select the subscriber - an individual or legal entity, your city, type of delivery.
On the second page, enter the number of the SIM card that needs to be replaced. All personal data is also indicated here - full name, date of birth, passport details, full registration and delivery address. Required contact number and e-mail.
The very last item on this page is choosing the SIM card format. Check the box that matches the device. Click next and complete order registration.

Reasons for refusal

There are specific situations in which the operator may impose penalties or refuse to terminate the deal:

There is a debt on the account. Before terminating the contract, you must pay off the negative balance.
The user violated one of the requirements specified in the contract. Some services and special options provided on more favorable terms may sometimes imply a mandatory period of use. For example, it could be a year, two or six months. If the client violates this condition, the operator may, as a result, require payment of compensation in the form of a fine.
The subscriber did not return the equipment he rented.
You filled out the application incorrectly.

Cost of replacing an MTS SIM card

When contacting a communication salon, the SIM card is reissued free of charge, no matter what format is needed - micro or applied.

If a subscriber ordered a SIM card on the website, then he needs to pay for delivery. He can choose what type of delivery the operator will use:

Economy – 200 rub.
Expedited – 350 rub.
Express – 500 rub.

When placing an order, there must be a sufficient amount on your mobile account to pay for the order.

Upon receipt, the SIM card is given personally to the owner in the presence of a passport - the data must exactly match those specified in the registration form. Therefore, the application on the website must be filled out carefully, without errors.

In the case of a legal entity, a representative of the organization must have a power of attorney to receive the card. It is certified by the seal and signature of the head.

Re-registration of a number from a legal entity to an individual

When changing the owner of a corporate number, the procedure is almost identical to actions with individuals. Both parties must contact the MTS office with a set of documents:

Citizens' passports;
A power of attorney signed by the manager, if a representative is applying on behalf of the company;
An extract from the minutes of the meeting of directors on the appointment of a manager, if the owner of the company applies.

The mobile operator allows the possibility that the owner of an MTS number can be changed without a personal visit to a branch of the mobile operator. In this case, the legal entity must prepare an act of acceptance and transfer of the number to the new owner and a covering letter. Sample documents can be found on the official website of the communication provider. A legal entity must notify the personal manager about the procedure for changing ownership and send documents with the individual recipient of the number or by courier.

Note! The same citizen cannot act as the giving and receiving party.

A legal entity is not required to transfer rights to a corporate number. An individual can keep the SIM card, but with a new dialing combination. The cost of the service is the same as for individuals. However, in addition, the receiving party must switch to a new tariff plan, the subscription fee for which will also be charged immediately after the change of owner.

At the moment, it is impossible to change the SIM card holder without visiting the office in person. Citizens must sign an agreement to renew their MTS number at any branch of their cellular provider. If difficulties arise, it is recommended to clarify all information by calling the hotline or online.

Trimming a SIM card: pros and cons

In communication shops they can cut the SIM card to the required size, but this service is paid. Consultants cut the SIM card using a special device - a SIM cutter. It looks like a stapler with holes to create micro and apply.

Trimming is always associated with risk - if you make a mistake with the location of the SIM card in the tool, you can damage the chip. In this case, it will no longer work.

In order not to overpay, you can cut the card yourself - with sharp scissors. It’s good if there is another SIM card of a suitable size - it should be used as a template:

Take the SIM card for cutting with the chip facing up.
Place the template on top so that the chip is completely covered.
Press firmly.
Using scissors, cut the plastic along the contour of the template.

When cutting yourself, it is very easy to accidentally snag a chip with scissors. Then the SIM card will fail and you will need to get a replacement from the operator’s office. It is especially difficult to cut it yourself, because the plastic base is cut very close to the chip.

Pros of self-pruning:

There is no need to go to a communication salon and waste your time.
No need to pay money for the service.

Minuses:

You must have a template of the appropriate size. You can try without it, but there is a high probability of making a mistake with the size and contours.
There is a danger of damaging the chip - then the SIM card will stop working. In this case, the only way out is to contact the operator’s office with a passport and write an application to receive a duplicate of your card.

It happens that the subscriber, on the contrary, needs to increase the size of the SIM card. To turn the application into regular or micro, adapters are used. They can be bought in communication stores or ordered from Chinese online stores. This is a plastic plate that follows the dimensions and contours of a SIM card. For a smaller SIM card, a hole is made in which it is tightly fixed. So you can turn a nano or micro into a regular large SIM.

All modern SIM cards are available in three formats. In the plastic base they are inserted into each other as they become smaller. The subscriber can break out a SIM card of the required size himself. There is no need to throw away the base - the sim can always be inserted in its original place and made into a larger format. It can serve as the same adapter.

Replacing a SIM card or cutting it in an MTS communication store is available only to official owners. If the SIM card is registered to another person, then the company’s employees will not be able to help, as this is illegal. In this case, you can try to cut the card yourself, but if this leads to damage, you will no longer be able to restore your number - you will have to purchase a new SIM in your name.

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Author

Vyacheslav

For several years he worked in mobile phone stores of two large operators. I understand tariffs well and see all the pitfalls. I love gadgets, especially Android ones.

What do you need to restore your SIM card?

If you lose your number, you can only restore it by receiving a duplicate. To do this, the subscriber must be the official owner of the number. To confirm that the SIM card is issued to him, you will need to present your passport to MTS representatives.

In case of theft, you must immediately block the SIM card to prevent strangers from using the money in your account. There are three options for blocking:

Through the MTS website. Your personal account has a special function for blocking a number so that the subscriber can independently block access to the number.
A call to the support center number is a voice menu and communication with a specialist. Available for all telecom operators and landlines. You will need to provide your number that needs to be blocked and your passport details.
Via USSD command *111*157#. After pressing the call button, the mobile menu will open, where you need to press the number 1 for voluntary blocking.

Connecting and disconnecting this service is free. There is no subscription fee for the first 14 days, from the 15th it is 1 ruble/day.

After unlocking, all parameters remain in place - tariff, services, account status do not change.

How to terminate a contract with MTS television

Breaking a television contract with MTS is somewhat more difficult. Satellite and interactive TV services are accompanied by the purchase or rental of corresponding expensive equipment, which also must be returned in good condition.

As in the above situations, the client must have no debt on the balance of his personal account and no other obligations to the provider. The presence of a mandatory period for using MTS services is especially important for TV services. If you decide to terminate the agreement, contact the nearest service office in your city.

Here you will need to fill out a form and indicate the reason for your decision to improve the quality of service.

Return of equipment

In this matter, clients may encounter several situations:

you purchased the equipment yourself or fulfilled the rental conditions, after which it becomes the property of the client. In this case, there is no need to make a return;
technical components are in rental status. Here you will need to return the entire equipment package in working order. If diagnostics show a malfunction of any device, the client will have to pay its cost (with the exception of warranty cases).

Dismantling can be done independently or with the help of qualified company specialists.