How to switch from Megafon to Tele2 while saving the number - instructions

Megafon does not have the right to retain its customers and limit their transition to service to another provider. According to the law, the consumer is able to independently choose services, tariff plans, and operators based on their personal preferences. Modern technologies make it possible to quickly transfer a contract without changing the user’s contact information. There are two available ways to switch to Tele2 with your number from Megafon without additional commission. But before submitting a request to the provider, it is recommended that you familiarize yourself with the conditions of the procedure and its limitations.

Before the operation begins

You should definitely check your details with your operator before starting the number porting procedure.
This will help avoid problems and refusals during the operation. You can verify the data by calling the Tele2 help desk or at the company office. If you find errors or inaccuracies (for example, old passport data is indicated), you will have to contact the communication center. At least 3-4 days before the actual transfer, you need to settle any issues regarding debt with Tele2. There is no need to worry about the funds remaining on your balance. They can be returned after completing all the necessary procedures.

What you need to know

Switching to Tele2 from Megafon is available to any subscriber! Now you don’t need to fill out complicated applications, look for a communication center and stand in queues - you can go online. See modern technologies in action!

If you want to switch to Tele2 with your Megafon number, you need to spend a few minutes of free time - and you will also need a computer or smartphone with Internet access. Please note that to receive the service you must ensure the following:

• The contract and number are registered with your current passport data;
• The phone will be changed in the same region where the SIM card was received;
• The SIM card is not blocked by the operator, there are no monetary debts.

How to switch to Tele2 with your number online

In addition to the scheme for switching to service to Tele2 that we have already described, you can also achieve a successful result online. To do this, you must fill out an application on the operator’s website and then send it for consideration.

You can fill out the transfer form using the following link . It is necessary to correctly indicate the following information:

• The phone number from which you want to transfer;
• Contact phone number;
• Passport details (if you want to pick up the SIM card yourself);
• City of receipt of the SIM card;
• Card delivery address.

And, yes, delivery of a Tele2 SIM card by courier, as well as the transfer, is absolutely free.

After confirming the order, the information will be sent for processing and you just have to wait a little for a call back and the courier.

Go to Tele2 with your number on the operator’s official website >>>

Reasons why users do not want to part with their number

Before changing your cellular company, you need to figure out why the subscriber wants to keep his number. In some cases this may be a simple desire of the user, in others it may be a serious need.

The main motives are as follows:

• the subscriber remembers and gets used to the digital combination over a long period of use;
• the number is a service number, that is, it is attached to a specific organization;
• the user can be a business person whom clients find by number;
• the subscriber does not want to call all his friends and colleagues with the news of the change.

Based on the reasons listed above, it is clear that users want to keep the number for themselves for good reasons. At the same time, you also need to find out about the tariffs provided by mobile operators and the transfer methods.

Is it possible to change operator

The lion's share of subscribers in the process of switching from one operator to another wants to keep their former number. This happens for several reasons:

• the subscriber remembered it and got used to it over a long period of time of use;
• the number is directly linked to the corporation and is used for commercial purposes;
• the number holder is a business person who, if he changes it, risks losing clients;
• a person simply does not want to call all his friends or send a mailing with a message about a change of number.

As you can see, switching from Megafon to Tele2 with a change of phone number is problematic. Therefore, many subscribers strive to keep it. But how possible is this? In fact, a couple of years ago such a service was not available. However, starting from December 2013, the law obligated operators to provide this opportunity to customers. Since then, operators have been required to carry out number transfer upon customer request within 8 days.

For what reason do people not want to part with their old numbers?

Before turning to the main topic of our article, we should explain why people do not want to part with their old number and whether it is really that important. Alas, sometimes the situation really develops in such a way that preserving the old number is not an ordinary whim, but an urgent need.

There may be several reasons, and the most important ones are as follows:

• the user has already managed to remember his number over a long period of use;
• the number is attached to the company and is an official tool;
• the owner is a business person who leads an active lifestyle and his phone number is known to many people, including clients;
• I don’t want to call friends, colleagues and relatives or send messages notifying me that my number has changed.

Even the reasons listed already indicate that changing a number is a real problem that can cause a lot of inconvenience to the user of cellular services. As a result, the client comes to the conclusion that it is easier to change the mobile operator, but keep his old number. In this regard, a completely logical question arises: is it possible to implement such a solution.

Just a couple of years ago, this option was not provided and people had to give up their old number.

In 2013, a legislative decision was adopted aimed at resolving the issue and regarding the replacement of the telecom operator, leaving the current telephone number unchanged. According to the current law, operators are required to process a number transfer within days after receiving an application from a client.

If the applicant wishes, the time period is increased to 180 days.

The need to save the number

Until recently, it was possible to accurately identify an operator by a mobile phone number. With the advent of new rules requiring a subscriber to transfer, while maintaining the number, service to another provider with more favorable tariffs, this has become difficult, but has opened up new opportunities for subscribers.

A similar initiative to change the provider to an operator with a more suitable set of services on the terms of number portability was introduced after the adoption of the law “on the abolition of mobile slavery.” In this case, the number provided by the operator ceases to be its property, but is completely used by the subscriber at his own discretion.

The procedure is regulated by the Federal Law of the Russian Federation “On Communications”, as amended by N 253-FZ in December 2012; every cellular subscriber can use it on standard terms by signing a new contract and using the services of another operator. The service is available an unlimited number of times, but no more than 1 transfer every 60 days. To issue an MNP, a written request must be received - it can be submitted on the website or in the Tele 2 office.

Leave a request to switch to Tele2

When you might need this feature:

• the telephone has become an important means of communication for many (including home), so to save all contacts you need to save a permanent number;
• when a subscriber uses a mobile phone as a personal means of communication and does not want to “produce” SIM cards with different numbers, but wants to receive a more profitable package of services;
• provided that the subscriber needs a different service package. For example, you only used a telephone, but now you need high-speed Internet access in 4G format, offered by Tele 2;
• if your employer pays you for communication services, but only when using a certain tariff.

You may have your own situation when you need Tele 2 services and saving your number. Take advantage of the opportunity under the following conditions.

How to carry out the procedure?

Many people are interested in how to switch to Tele2 while maintaining their phone number and how much the service costs. As for the procedure, it is not complicated. To carry out the process, the client will need to visit the nearest communication store and perform the following steps:

1. Write an application for transfer and indicate the required passport data. Please contact a mobile communications department employee to submit your application.
2. Pay the cost of the service. Usually it is no more than 100 rubles, this money is immediately redirected to the client’s balance.
3. Get a temporary number that will be valid for eight days. This is necessary because the procedure takes time.

From 2021, it is possible to switch to another operator online. To do this, you need to visit the official website and follow a number of simple steps:

1. Fill out the application form with your details and submit it for consideration.
2. Answer the call from the operator, who will call after receiving the application, and discuss the date of delivery of the SIM card.
3. Wait for the courier and receive the finished card.

When registering for a service, the client should make sure that he has no debt to the old mobile operator, otherwise the transition procedure will not take place.

How to switch to Tele2 through the office

The company has been accepting applications to switch to its services from subscribers of other operators since 2013. At the same time, everyone can save their number so as not to change it.

To apply for the transition, you need to visit the nearest Tele2 office; the address can be found by calling the toll-free number 8-800-555-06-11.

To switch to operator service, the following conditions must be met:

1. Before submitting an application, you must check with your operator who has the current SIM card. If you are not the owner, then the transfer is possible through re-registration , in which you must provide documents certified by the owner. You can also come to the office with the owner of the SIM card and reissue it without unnecessary fuss with papers.
2. You must arrive at the office with your passport . The center operator will tell you about all the nuances of the transition, and he will also help you fill out all the necessary documents correctly. After this, you will be given a new SIM card from Tele2, but with the old number.
3. The transition to a new operator is carried out within a week. During this time, specialists should find out whether there is any debt on the balance sheet. It is recommended to take this fact into account before submitting your application: disable all paid services, make the balance zero or positive . All money that has not been spent will remain in the account.

As soon as the operator makes sure that there is no debt to the previous company, an SMS notification will be sent to the old SIM card indicating that you can use Tele2 services. Do not remove your old card until you receive this message.

Transition conditions

Before switching and saving a number from Megafon to Tele 2, or vice versa, you need to pay attention to the following:

• The first and most important thing is that it is the owner (the person for whom the number was registered in the contract) who can make the transition, and not another user.
• To change the operator and save the old number, you need to make sure that there is no debt on the card. Otherwise, this service will be refused.
• The transition may not take place if a spelling error was made in personal data when filling out an agreement with the previous company.
• The price for replacing an operator will be 100 rubles, a symbolic amount for further comfort.

Important questions

Vyacheslav

For several years he worked in mobile phone stores of two large operators. I understand tariffs well and see all the pitfalls. I love gadgets, especially Android ones.

Ask a Question

Question to the expert

Why was I denied a transfer from Megafon to Tele 2 while keeping the number, tell me what to do?

First, you need to find out the reason for the refusal. Usually the reason is indicated in an SMS message, which should arrive on your phone a few days after drawing up and signing an agreement to switch to another telecom operator. If the message does not contain a reason or a refusal, and you are simply presented with a fait accompli, then you must appear at the same communication shop where the contract was drawn up. There you will be able to find out the reason one hundred percent and, based on it, eliminate the problem.

What do I need to do to switch to Tele 2 if I currently have a Megafon? Keeping the same number is not important for me.

I recommend that you do everything according to the rules, and not just recycle the old SIM card and then install a new one. Visit the Megafon salon where you previously entered into an agreement with the operator and terminate it. Then you will need to come to the Tele 2 salon, select the desired tariff and draw up an agreement. After this, the salon employee will give you a SIM card, having activated it in advance. To use the SIM card you need to insert it into the phone.

I recently switched from Megafon to Tele 2, because... I found a more profitable tariff plan from another operator. But my phone does not recognize the Megafon SIM card. What is the reason for this and how to fix the problem?

First of all, check your mobile phone for functionality. To do this, insert another SIM card into it. If the device recognizes it, then the problem is in the Megafon SIM card. Visit the mobile operator's store where you purchased the SIM card and tell the consultant about your problem. Most likely, an employee will check the SIM card for functionality right in front of you and fix the error. This SIM card may need to be activated.

What should I do if, after switching from Megafon to Tele 2, they started charging me 340 rubles a month for service?

This shouldn't happen. To solve your problem, I recommend that you contact the operator’s salon and carefully read the drawn up contract where you signed. If there is no such item there, then go to your “Tele2 Personal Account” using your mobile phone number and check the list of connected services. Some of them are often connected automatically, and the subscriber does not know about it. An unnecessary service must be deactivated by moving the corresponding slider to the inactive position.

How to switch from Megafon to Tele2 via the Internet if it is not possible to visit a mobile phone store?

To do this, you need to log into your Megafon personal account, for example, through the mobile application and fill out an application for renewal of a SIM card online. It's not difficult, just follow the instructions on the site.

When drawing up an agreement to port a number from Megafon to Tele2 through your personal account, the subscriber will be required to send a scan of their passport data, including registration.

Refusal to port a number

In some cases, the service operator itself may refuse the user to port the number. This may happen for the following reasons:

1. Only the user to whom it is registered can transfer a number. Managers do not have the right to begin the transaction process without confirming the owner’s passport details. If the subscriber cannot provide the center employees with the data with which the service agreement was drawn up, the user will be refused.
2. The reason for the refusal may also be a data discrepancy, for example, a typo in the contract or a change of passport. Then you need to personally come to the company’s service center and provide updated data or compare it with existing ones. Of course, you need to come to the center in the region where the document was issued.
3. Also, the reason for refusal may be debt or blocking of the SIM card. This can be solved simply by replenishing your balance or eliminating the reason for the blocking.

There are few reasons for refusals and they can all be solved; it is only important to keep track of your number and balance. In addition, it is necessary to correctly indicate the data when purchasing a SIM card and after filling out the contract, check them.

Transition methods

You can change your operator completely remotely or by visiting one of Megafon's showrooms. When transferring remotely, you need to perform 3 steps:

• Go on the website
• Select the “Go to Megafon” section in the menu.
• Fill out the application form.

Delivery of the SIM card and contract is carried out by courier. But this service is not available in all localities. Sometimes you still have to visit the nearest company office to receive a SIM card and sign documents.

If the subscriber initially decided to change the operator by contacting a communication salon, then 1 visit will be enough for him. You need to have your passport with you to conclude an agreement and receive a SIM card.

In any case, the date of actual transfer is chosen by the subscriber. This allows you to avoid unnecessary costs and make the process more convenient.

Features when switching to Megafon

You need to know: placing an order online for home a SIM

The final transfer to Megafon will occur within 11 days after signing all documents. At this time, passport data is checked, and employees of cellular providers of both sides carry out the necessary manipulations. You will receive messages on your mobile phone about all actions performed with your phone number. The transition time must be specified independently. This period must be specified from eleven days to six months. The amount from the phone balance from the old provider is not transferred to the new SIM card.

How will the transition process from Megafon to Tele2 proceed?

When you receive your new SIM card, you should wait until the service company changes. It depends on the following:

• the date that the user has designated as a convenient time to port the number to another operator;
• specifics of the system that performs the transfer.

When the process of switching from Megafon to Tele2 begins, you need to remove the old SIM card from the mobile device and place a new one there. After this the phone turns on. The network will appear in a few hours, when a message is received indicating the completion of the procedure for changing the service company. You can try the tariff at the same time.

Switching from Beeline to Megafon

A subscriber can switch to Megafon without changing the phone number from any Beeline tariff. Know that the MNP transition occurs more conveniently for you at the end of the month, when the package on the tariff ends. The process ends within the period specified by you and can last from 11 days to 6 months. Until the number on the new SIM card is connected, the old Beeline SIM will work.

The transition from Beeline to Megafon goes like this:

• To the communications office of the current operator, pay the debt, top up the balance for 7 days, compare your personal data with that indicated in the documents.
• Recover your lost SIM card from your previous telecom operator.
• Next, you need to sign an agreement with the Megafon operator.
• Choose a new tariff for yourself. Write your own transition date.
• There is no need to pay for number porting, it is free, you will only pay for the new tariff.
• Expect the arrival of a new SIM card, where the procedure for activating it will be described.

You can monitor the transition from your personal account. The process will end after activating the SIM card of the Megafon operator with a constant number. Then the number is transferred, and all problems are resolved between mobile operators within 2 months. If you have any questions, you can always contact the help information.

Contacting the office

To change the operator, the subscriber can immediately contact the Tele2 salon with a passport. Employees will draw up an application, fill out an agreement and issue a SIM card. Initially, a temporary number will be attached to it. When the number is actually transferred, the client will receive a notification via SMS.

The procedure for switching from MegaFon or another operator to Tele2 is completely simple. The main thing is that there are no debts or errors in the subscriber data in the databases of both operators, then everything will go without problems.

Personal visit to the Megafon salon

When visiting a nearby communication store, you should perform the following manipulations:

1. At the salon, you need to contact a specialist who will provide a template with an application. You must have a document confirming your identity (passport) with you. In the application, fill in all your data and indicate the old number that you must leave.
2. Before going to the salon, you need to make sure that there are no debts on your current balance, otherwise you may be denied this operation.
3. Pay 100 rubles for the service, which are redirected to the client’s account.
4. The subscriber is given a temporary SIM card with the old number. The tariff on it will be the one he chooses himself. In addition, they will issue a new card, temporarily inactive, with the old number assigned.
5. After about 8 days, you will receive a message indicating that you can use a new SIM card. Basically, it arrives a day before the transition.

Instructions for switching to Tele2 while maintaining the number

For a successful transition, you must follow the instructions that we offer for your review below:

1. Find the agreement that was concluded with the current operator when connecting. Make sure it is in your name directly. If you have made any changes to your passport data since connection, or the number is not issued to you at all, contact the contact center to make changes with the correct information.
2. Visit any of the official offices of Tele2 to draw up an agreement there.
3. After signing the contract, you will receive a new SIM card at the office.
4. Check your current account from the old operator for debts. If there are any, take care to repay them on time, since the presence of debts can cause problems with the transition.
5. Expect to receive a message about when you can start using the new Tele2 sim with your old number. Often such a message comes a day before the transition. And the transition takes place approximately 8 days from the date of submission of the application at the company’s office.

After completing the steps described above, you can start enjoying the selected tariff from your new mobile operator.

By the way, unlike MTS, MegaFon and Beeline, which have a paid service for switching while keeping your number, switching to Tele2 with your old number is absolutely free.

Video instructions on how to switch to another operator while maintaining your number

Is it worth switching from Megafon to Tele2?

Now Tele2 is one of the leaders in cellular communications. It offers convenient tariff plans, as well as flexible terms and good promotions. Internet from Tele2 also deserves respect.

Let's try to evaluate the strengths and weaknesses of both operators, and the decision should be made independently, based on your own requirements for communication services.

Megafon has been operating on the Russian market for a long time - since 1993. During this period, the most extensive coverage area was formed thanks to the installation of towers even in those territories where the cost recovery of their services is in doubt. The company is considered a leader in the implementation of innovative technologies - it is the company that often introduces cutting-edge features to consumers before anyone else. Finally, the Internet from Megafon is famous for its excellent speed characteristics. But the help desk, according to many subscribers, is not up to par. The lines are so busy that it is almost impossible to get through. The complexity of the tariffs also raises complaints. Understanding the conditions is not easy.

The main competitive advantage of Tele2 is its affordable prices. If the economic component plays a decisive role, then choosing this operator is the right decision. Among the shortcomings, we note more modest coverage throughout the country and periodic technical failures.

Service cost

Most subscribers are interested in how much this service costs and whether it depends on the operator. The fact is that some companies transfer numbers for free, while others charge money to preserve the digital value of the number.

In addition, there are regional specifics, which is why in one region the company provides free services, while in another you need to pay 100 rubles or more for them.

The number porting fee may be charged after the new SIM card is activated, so it is important that there is a positive balance on it. When switching from MegaFon to Tele2, in most cases no money is withdrawn, but it is better to maintain the amount of funds on the SIM card.

Also, when performing the process, you need to think about the tariff that the operator provides. Tele2 immediately provides you with a choice of tariff plan with all its characteristics.

What should you remember before switching to Tele2 with your old number?

1. If you have ever been a Tele2 subscriber and switched to another one while keeping the number, and now you decide to return again, then confusion may arise when entering the number. In this case, you will have to contact the office for help.
2. The “personal account” of the old operator will be deactivated automatically, and you will not be able to log into it. Immediately after switching to Tele2, register for your convenience a “Personal Account” on the company’s website.
3. Once you've applied to switch, make sure not only that you don't owe any debt to your old operator. The account must have the required amount to pay the subscription fee (if such a tariff is chosen), the amount will be debited from the account the moment the new SIM card becomes active.
4. Connected ones will be inactive. You will need to connect everything again through a new operator.

In what cases is it better to buy a new SIM card and refuse to save the number?

It is better to refuse number porting in the following cases:

• the cost of switching to another operator is too high;
• the user lives in a region where he did not purchase a SIM card;
• the card is issued to another person who lives in another region, and the re-issuance process is impossible;
• The number has too much negative balance, it’s easier to buy a new SIM card.

In these cases, the best option would be to purchase a new card and transfer all the user’s contacts to it.

The process of switching from MegaFon to Tele2 is simple for any subscriber. All you need to do is follow the rules, keep track of your balance and fill out the service agreement correctly. Then the procedure will take place without any problems.

Transferring a mobile number from MTS to Megafon

MTS PJSC is currently considered a large cellular operator, which gives subscribers the right to simply switch to users with their number. If there is no debt for communication, then the transition takes from 11 days to six months. Switching dates are agreed upon with the user and indicated in the application.

When transferring, you cannot transfer your phone number to another person. The transition is only possible with working SIM cards. The remaining rules and procedures do not differ from those described above. From the moment the contract is signed with the Megafon operator, the subscriber can clarify and check the progress of the transfer in Megafon’s personal account. The transition must be completed within the time frame you set.

Number portability pitfalls

Many people, wanting to switch from Megafon to Tele2 while maintaining the old number or changing other operators among themselves, are faced with some standard misconceptions.

1. The most popular tariffs from operators are package offers. Subscribers making the switch hope that unused SMS or calls will be transferred to the new company. This is wrong. If the client switches to another telecom operator, keeping the number, then only his digital identifier remains unchanged.
2. If the balance is positive, then the money is also burned. It’s better to either translate them or “speak them out.”
3. In addition to the main account, most likely, the subscriber has a virtual account, or in other words, a bonus balance. Funds from this account can only be spent on paying for certain services. Therefore, it also does not transfer with a change in communication service provider.

Important points during the transition

One of the important points of the transition procedure is that if the subscriber wants to change his choice and switch back, he will be able to do this only after two months. Some people, thinking about making the transition from Megafon to Tele 2, or replacing other representatives of cellular communications, encounter various prejudices. For example, a subscriber on the old operator has unused messages, positive or bonus balances, and hopes that they will switch to a new service provider, but this is not the case. All that remains is the phone number, so it’s better to use all bonuses and money, otherwise they will burn out.

Important points about receiving the service

For many, the cost of the service is of great importance and they wonder whether it is possible to leave your number and switch to a new operator without making a payment. Alas, there is no such possibility. Payment is 100 rubles for each operator.

In addition, it is very important that the client has no debt to the old operator.

This aspect is thoroughly checked. If the balance is negative, the procedure is not carried out until the debt is fully repaid. When making a transfer, on the day of transferring the number there may be some restrictions and problems with communication, and upon completion, the old card will be blocked. The client should definitely take these points into account.

Possible problems during the transition to another operator

When switching between mobile operators, the following problems may arise:

1. The contract is issued to another person. To avoid such a situation, it is better to find out in advance who signed the document. You can re-sign the contract for yourself, but this will take more time and money. It is also worth remembering that the transition must be performed in the same region.
2. When porting a number, you should carefully read the tariff rules of the companies, as they may not suit the user.
3. It is necessary to think in advance about the date on which the transfer to another company will occur. Otherwise, she herself will appoint a day, which may not be entirely convenient for the subscriber. It is worth choosing a day on which no important things are scheduled.
4. It is best to find out about the types of SIM cards and notify the center manager before assigning a number transfer. The fact is that the user may be given a nano-SIM or micro-SIM card, while a standard SIM card will be needed.
5. It is necessary to select the time of arrival at the company’s service in advance, because the procedure can take several hours.

You need to remember about the number balance. It must be positive, otherwise the operator may refuse the transition. Be sure to pay off your debts before starting the process.

Switching from Yota operator to Megafon

This procedure follows the same procedure, although there are slight differences. First, look at Megafon's current tariffs. The most favorable tariffs from Megafon are suitable for private clients who use mobile communications for personal purposes.

Switching to another operator is available an unlimited number of times, only with a valid SIM card from the previous telecom operator.

• Re-registration does not allow you to give your phone number to another person.
• The service is secured by a specific agreement with a visit to the operator’s communication salon, or by submitting an application on the official website of the Megafon operator.
• The subscriber chooses the transfer period in the application himself.
• Switching is free, you only pay for the new tariff.
• As soon as the message arrives, the Megafon SIM card will be attached to the number.