In the digital age, it is very important to keep up with the times. And in order to receive the necessary content, TV alone is no longer enough: a person must choose the information he will consume. To do this, you need high-quality access to the Internet and a reliable provider that will provide this access.
- 2 Selecting a tariff, application, how the connection goes
- 3 Setting up automatic connection
3.1 Setting up the connection on your computer yourself
Pros and cons of the Beeline provider
It is worth remembering that Beeline has long gone beyond the Russian Federation and become an international provider of provider services. Millions of people choose Pchelka as a reliable distributor of Internet traffic. The company is customer-oriented, so it tries to attract more and more users with its advantages:
- Internet stability. In providing services, Beeline constantly introduces new technologies, which in turn guarantees continuity and speed of data transfer;
- price policy. Even a family with limited funds can choose a tariff that is affordable;
- loyalty program. The longer you stay with a provider, the more variety of bonuses, promotions and discounts you can receive. Also, during the holidays, users often receive gifts.
- client connection speed. One of the mottos;
- Additional services. Among other things, when connecting to the Internet, clients can additionally use various software and hardware products, a router for distributing the Internet throughout the home, as well as antiviruses, which in turn ensure safe surfing within the global web.
Of course, there are also some disadvantages, but they are all targeted, and the company tries to solve all problems as quickly as possible. Still, no one is immune from damage to the main line or individual cables. It is important that technical support is always ready to help resolve the issue as soon as possible.
Details about high speed internet
The connection is made using Ethernet technology “FTTb” (which stands for “Fiber to the Building”, “fiber to the home”). In the process, modern technologies and high-quality equipment are used to ensure that communication services from the operator are as stable as possible. We constantly monitor the condition of equipment and communication channels, so if a problem arises, we solve it in a short time - the client does not even notice that there was a problem.
The operation of FTTb technology is not affected by weather conditions - rain, thunderstorm, fog, wind, snow. Consistently high speed allows you to watch streaming video, television, play online games, and download files at any time of the day. The speed level may fluctuate slightly due to channel congestion and technical characteristics of connection points.
Reviews about the Beeline provider
Good day to all! I have been a Beeline client (via home Internet) for a long time. I have never connected any television or any additional options. Purely the Internet. What can I say about the quality? I like. I am an ordinary ordinary user, I don’t play any advanced online games. I use the Internet to download something, watch something online (movies, TV series), and just surf the Internet. I joined 5 years ago. I initially paid 295 rubles/month. The speed was 3 Mbit/sec during the day, 9 at night. Now there are no such speeds. I was on this tariff for quite a long time, no one switched me anywhere without my knowledge, they didn’t increase the subscription fee, nothing like that happened. Then I increased the speed, started paying more, then bought a Wi-Fi router, increased it further... In general, I started paying 400 rubles/month for 30/60 speed. And then I found out that another provider has a much more favorable tariff. 390 rub/month, and speed up to 80! Naturally I wanted to switch. By that time, I no longer lived alone and the need for good Internet speed arose. I left a request with another provider for connection, and in the meantime I turned to Beeline with a request to terminate the contract. They questioned me in detail about what exactly was the matter. I outlined the situation, adding that for the last few days there have been interruptions in the Internet, it sometimes worked, sometimes it didn’t. (and this was actually the case; these interruptions served as a catalyst for radical measures). We had a very emotional conversation with the girl operator, she made me an offer, I took a day to think about it. As a result, I now pay 295 rubles/month for speeds up to 100 Mbit/sec. And yes, I think I deserve it. I’ve been with them for a long time, I always pay regularly, I never yell at the operators (I give them 5 stars, even if they didn’t help much), I don’t get capricious. Therefore, I want to say a huge thank you to Beeline, I am incredibly happy. By the way, the outages seem to have ended (pah-pah-pah), the repairman came and changed the cable for us. For free. That's it. And in conclusion, I want to say that with my review I in no way encourage you to call and announce your resignation so that your price will be reduced. No. I just want to say that this Internet provider values its customers and holds on to each one. Everyone is important. Thank you very much for this! I hope that I will stay with them for a long time. Thank you for your attention.
Helen Luminoso
https://irecommend.ru/content/menya-uderzhali-i-ya-ne-zhaleyu-spasibo-za-chto-idete-navstrechu-klientam-bilain-foto-dokaza
I have been using Beeline Internet with a regular twisted pair cable for about 10 years. The speed was 40 mb/s for 500 rubles. The provider always complied with the declared speed and the price never increased. About 3 years ago I saw a promotion on the website: connect today and get permanent 50 MB/s for 450 rubles. I thought I could just reconnect. I called the provider and said, make me a speed of 50 for 450. They replied that this is for new or newly connected subscribers. Then I offered to terminate the contract in order to reconnect later. The girl, after thinking a little, willingly agreed to transfer me to a new tariff plan. Overall, I was pleased. There were almost never any crashes. Maybe only a couple of times and then they eliminated it immediately. Overall I am very pleased with the provider. I also like their trust payment service. I’m sick at home, the internet is running out, I can’t go outside, there’s no money on my card. It seems like a hopeless situation. And then I find this information on the Beeline website. Two clicks and that’s it, the Internet is with me again. Yes, I also couldn’t set up the router, so I called the operators. At first they said that my router model was not supported, but they still willingly helped. So I recommend Beeline. Thank you
Creative
https://2ip.ru/isp-reviews/Beeline/
I have been using this provider for 6 years. I can’t say that everything is bad, but dissatisfaction is accumulating. It’s impossible to get through with your problem, endless voice menu, click this, click that, enter the number, etc. 40 minute wait. There are breaks and failures, in the evenings everything hangs very often, although I switched to another tariff with increased speed. Recently I needed to connect remotely to a computer at work, everything I set up worked with other providers, but not with Beeline. I call technical support, they say that for this you need a white IP at home - what nonsense! What difference does it make what IP is at home if it is static at work? They couldn’t help me, they found an absolutely incompetent specialist who asked if I was at home now, if I was sure that the computer had an Internet connection. I would have left this provider a long time ago, to Dom ru (it works for my parents without any problems), but in my house there are only Rostelecom, Beeline and TKS - equivalently hemorrhoidal providers.
Irina Alexandrova
https://prov.telekomza.ru/providers/federalnye/beeline/opinions/
How to find out if your house is connected to the Internet from Beeline
To check the possibility of connection on the official Beeline website, you need to go to the provider’s page. Depending on your place of residence, you should enter the following in the search bar:
- beelineru.ru/connect/adress;
- moskva.beeline.ru/customers/products/home/podklyuchenie-po-adresu/ (for Moscow);
- spb.beeline.ru/customers/products/home/podklyuchenie-po-adresu/ (for St. Petersburg);
- moskovskaya-obl.beeline.ru/customers/products/home/podklyuchenie-po-adresu/ (for the Moscow region);
- krasnodar.beeline.ru/customers/products/home/podklyuchenie-po-adresu/ (for Krasnodar).
Next, in the address field you need to enter the city, street and house number. The system will process the information and display the result - whether connection is possible or not.
You can check connectivity in any region.
Another way to check is with the electronic assistant. To do this, on the website you need to click on the icon to the left of the “Personal Account” button, then enter your phone number and name.
To receive feedback, just fill out the form on the website or call the toll-free short number 0611, as well as the hotline 8 800 700 8378 or +7 495 797 2727. The call is free for Beeline subscribers. The call center specialist will answer questions and coordinate the date and time of the installer’s departure. Connection is possible on weekdays and weekends from 9:00 to 21:00.
The call center operator will answer questions about services and Internet connectivity.
Privacy agreement
The Company publishes this proposal, which is a public agreement (offer) addressed to legal entities and individuals (hereinafter referred to as the Agreement), the full and unconditional acceptance of the terms of which is considered to be clicking the “Submit” button located at this address (hereinafter referred to as the Service).
1. Subject of the agreement
1.1. The subject of this Agreement is to define the rights and obligations of the Parties arising from the use of the Service in relation to Confidential Information disclosed by any Party to the other Party in connection with the fulfillment of the parties’ obligations to provide and use the services of the Service.
1.2. The Party transmitting Confidential Information is the Disclosing Party. The Party receiving Confidential Information is the Receiving Party.
1.3. Each Party understands and acknowledges that the Confidential Information was developed or obtained by the Parties through the investment of significant effort, and that the Confidential Information is a valuable and unique asset of the Parties that provides them with a significant competitive advantage. Each Party agrees to use all available measures to protect the Confidential Information of the other Party that it uses to protect its own Confidential Information.
2. Confidential information
2.1. For the purposes of this Agreement, Confidential Information is any information or material purposefully or accidentally obtained by the Receiving Party from the Disclosing Party in written or electronic form during the use of the Service.
2.2. Confidential Information includes, among other things: any technical information, including about all products released and not released by the Parties (source code, design documentation, technical requirements, goals, technical solutions, algorithms, interfaces, etc.); any information about marketing and promotion of products, about the policies of the Parties in the market, about the plans of the Parties; information about the Parties (turnover, sales volumes, warehouse status, concluded and unconcluded contracts, clients of the Parties, etc.); information contained in the correspondence of employees of the companies of the Parties during the validity of this Agreement, regardless of the email addresses used by the employees; information contained in correspondence between employees of the Parties’ companies and their clients carried out through the Service.
2.3. Notwithstanding any other provision, information shall not be treated as Confidential and, accordingly, the Receiving Party shall not be subject to any obligation of confidentiality with respect to such information if the information satisfies any of the following characteristics:
• the information is provided to the Receiving Party with a written indication that it is not confidential;
• information was obtained legally from a third party not bound, as far as the Parties know, by confidentiality obligations in relation to such information;
• information independently obtained by the Party during research, systematic observations or other activities;
• information and materials published and available to the public, including advertising and information materials and scientific articles published in print and/or posted on the Internet;
• information that is or becomes publicly known as a result of the improper, negligent or intentional action of the Disclosing Party;
• the information was independently developed by the Receiving Party, provided that the person or persons who developed it did not have access to confidential or proprietary information;
• information is or becomes known to an indefinite number of persons through no fault of the Parties to this Agreement;
• information is the property of the Party (Parties) and in respect of which there are no confidentiality obligations;
• information that, in accordance with the current legislation of the Russian Federation, cannot be a commercial, official or other secret.
Help in resolving problems
As you know, being a supplier of mobile phones, it specializes not only in providing them, but also in home Internet and television. Accordingly, the provider’s services are used not only on mobile devices, but also on home TV, as well as the Internet. This is related to the offer of various tariff plans, differing in price and fundamental capabilities.
You can view the tariffs for home Internet and TV using the link.
To connect to the services, perform the following steps:
Users who decide to connect to their home Internet from Beeline receive certain advantages:
- Prompt connection to services , without the need to purchase additional equipment yourself;
- Technical support and maintenance are provided by company specialists 24 hours a day, 7 days a week;
- It is convenient to pay for the service in advance;
- The company is able to provide stable communications of a high level of quality.
This may interest you! Beeline subscribers have the opportunity to use “Delayed payment” - an option that allows you to defer the subscription fee to a later time.
The main disadvantage of the service provider is considered to be the failure to provide a personal account after the client has connected to the network. To find out such information, customers should contact company specialists at the subscriber support center.
One of the options for solving problems for the client is the official website https://beeline.ru, and reference information can always be obtained by calling 0611.
We must not forget that consultants receive a peak load on numbers during the daytime hours, so when contacting at such times, a robot response is possible.
Leased line
The majority of users prefer live communication with a specialist to an auto consultant, but the completeness of information for each option is usually the same.
Video on the topic:
Those wishing to get advice from the operator should contact the Beeline hotline.
