How to contact your telecom operator? Support numbers for MTS, Beeline, Megafon and Tele2

A quick and easy method for dialing from a mobile phone

Those who don’t know how to call the MTS Russian operator in Crimea can use the recommendations described below to quickly dial the support service from a mobile phone. To do this, you need to carry out the following procedures:

1. Dial the short number 0890 on your phone and make a call. After this, the voice menu is activated, in which the robot acts as an assistant.
2. Next, the informant will present various promotions and tariffs. But how to call the MTS Russian operator in Crimea without listening to the machine? To do this, after connecting, you will need to press the number “0” and the call will be switched to a connection with a “live” MTS operator.

Of course, clients can listen to all the information that the machine offers, and then they will be offered a connection with a consultant, but this method takes a long time, and it is better to immediately press the number “0”. It should be noted that before the connection occurs, the client will be presented with the main topics so that an employee can be effectively matched to specific tasks.

All conversations are recorded for statistics and analysis, as well as for employee monitoring. Calls to a short number are not charged, so clients do not have to worry about their funds.

Tariffs for landline phones from MTS

The range of tariffs for a stationary device includes the following offers:

1. Time-based is the most economical option for subscribers who spend little time talking on their home phone. The monthly fee is 205 rubles. One minute of communication in your home region above the package costs 60 kopecks. The fee for calls to mobile devices is 1.58 rubles per minute.
2. Combined - this tariff is intended for subscribers who do not often talk on the phone, but also do not forget about its existence. It includes 400 minutes for calls within your home region. One minute of communication over the established limit is 58 kopecks. The cost of calls to mobile devices is 1.58 rubles per minute. The monthly fee is 429 rubles.
3. Extended – tariff for active users of landline communications. There are no restrictions on calls between city Moscow numbers, and 100 minutes are allocated for calls to mobile devices. The subscription fee is 625 rubles per month. Payment over the limit for mobile devices is 1.58 rubles per minute.
4. Premium is an analogue of the “Extended” tariff. The only difference is the allotted number of minutes for mobile phones – 300 minutes. Payments above the limit are made at a price of 1.58 rubles per minute. The monthly fee is 850 rubles.

Among these offers, each subscriber will be able to choose the appropriate option for himself. Moreover, by installing one of the home telephony tariffs from MTS, the subscriber receives discounts on digital television, Internet and cellular services. The average cost of Internet will be from 400 to 1500 rubles per month. At the same time, Internet speed varies from 40 to 500 Mbit/s. Included with TV, the monthly fee will cost from 500 to 1700 rubles per month. The cost of cellular communications and home Internet ranges from 400 to 1,500 rubles per month.

Don't forget about the TV set-top box, which you can buy or rent. As for the router, there is no charge for it.

Call from a landline number

Those who do not have the opportunity to use a mobile phone to make calls should not be upset, since there is a toll-free number for calling from a landline. How to call the MTS operator (Russia) in Crimea? The number to dial from a landline phone will look like this: 8. This call is not charged. Similar to the method described above, the client initially calls up a voice menu with an automatic informant. To transfer the connection to the consultant, you need to click on the “2” button, and then click on “0” and wait for a response.

Free MTS operator support number for calls from Crimea

Now Crimea is a subject of the Russian Federation and therefore a call to the Russian operator MTS will be made by calling 0890 from the SIM card of this cellular company, as well as 8-800-250-0890 from any other phones. In this case, calls are made free of charge.

Therefore, residents of Crimea, as well as people who came there for a while from mainland Russia, can call one of these numbers to contact a consultant.

If you are a resident of Ukraine and went to Crimea with your SIM card from the Ukrainian company MTS, then you should call a phone number available in roaming. There are several ways to do this:

• 111 is a service with a voice menu for solving your questions, which is paid,
• +38-050-508-1111 from mobile, paid in roaming.

Call while roaming

You can call the MTS operator (Russia, Crimea) while roaming using a different number. It is used when the subscriber travels outside the country, for example to Ukraine. Often, when traveling to other countries, clients need advice or assistance regarding the provision of mobile services, in which case they need to call the number: +7 49 576 601 66.

Number for corporate subscribers

Those who do not have the opportunity to use a mobile phone to make calls should not be upset, since there is a toll-free number for calling from a landline. How to call the MTS operator (Russia) in Crimea? The number to dial from a landline phone will look like this: 8. This call is not charged.

How to call the MTS Russian operator in Crimea has become clear, but corporate users will not be able to reach the numbers described. There is a different set for such subscribers. To do this, you need to dial a number on your phone. After this you need to wait for a response. There is still no charge for the call.

You can call the MTS operator (Russia, Crimea) while roaming using a different number. It is used when the subscriber travels outside the country, for example to Ukraine. Often, when traveling to other countries, clients need advice or assistance regarding the provision of mobile services, in which case they need to call the number: 7 49 576 601 66.

You can call Megafon operator from a landline number using a single hotline number.

In Russia, calls will not cost the caller a penny. In Russian regions, additional customer support centers of the company may operate, calls to which are free only for Megafon subscribers in this region.

How to contact an operator directly without an answering machine

After connecting, follow the service commands. The voice menu support system may change from time to time, but in any case it will lead to the goal if done correctly.

Currently looking for technical support: Avito hotline: Toll free phone number

Representatives of corporate clients can call the single federal helpline number: 8 800 550 05 00.

Additionally, there is a hotline for legal entities: 7.

That is, to resolve business issues, it is recommended to immediately contact this line.

The company provides worldwide information support to clients traveling and on business trips. The current hotline number for calls from abroad is 7.

Calls are free for Megafon subscribers around the world.

To conclude an agreement, contact any MegaFon office. Office addresses can be found on the website in the Communication shops section.

Short number for Megafon clients: 0500

free call for Megafon subscribers

call within Russia free call free for Megafon subscribers

Express Assistant service 0567

44 r/min with VAT

Did the number work? NOT REALLY

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Other communication methods

Having figured out how to call the MTS Russian operator in Crimea, you need to know a few more methods of communication with company employees. The list will contain alternative methods, because it is not always possible to reach employees due to an overloaded line or for other reasons. Therefore, for communication we use:

1. Feedback form on the MTS operator website. Having entered it, the subscriber will need to select a topic to contact from the list provided, then indicate contact information and enter the essence of the question or proposal. After a certain time, the employee will contact the client independently, according to the data specified in the questionnaire.
2. Clients of MTS Russia cannot always call the operator in Crimea, whose number is indicated in the article. We are talking about those issues that you can solve yourself, for example, find out the details of calls, your tariff or connected services. To do this, you must register in your personal account and receive a password for authorization. After this, you will have access to independent management and control over your number and all services. Additionally, subscribers in their personal account will be able to find an online chat, thanks to which they can correspond with a consultant and receive the necessary help.
3. The last method, which is used in extreme cases, is a visit to an MTS branded communication salon. In the salon, subscribers will be able to receive any help or advice, but to use this method they will need a passport so that employees can identify their identity.

Contact the operator through the official website

If it is not possible to call the operator’s technical support, you can contact a specialist online, through the operator’s official website. To do this you need:

1. Go to the MTS website, log in to your personal account service. A mobile number is used as a login. The password is sent by SMS.
2. In the right corner there is a large red button with a picture of a man with a microphone in his face. This button activates a chat with a technical support employee.
3. In the chat window you need to enter a request and wait for a specialist’s response.

Online communication with MTS technical support employees is absolutely free. You can contact them at any time. Specialists are constantly on duty at the service, seven days a week, even at night. The approximate waiting time for a specialist response is written at the top of the chat; it increases if technical support is currently under heavy load.

Tariffs in Crimea

If the user does not know how to call the MTS operator (Russia) in Crimea, then initially you need to dial the help desk using the numbers above. It is worth noting that in Crimea, after the inclusion of Russian communications, there is only one tariff plan called “Super MTS Crimea”. In this regard, subscribers automatically no longer need to choose a tariff from a large list. Everything that different clients need is in just one offer. If we look at the tariff in more detail, we can see that Krasnodar numbers work in Crimea (+7978). Anyone who doesn’t know how to call an operator on MTS (Russia) in Crimea should use a single number for the country.

In addition, after purchasing a starter package, each person can receive information about the tariff, methods of communication with employees and other data, since they are presented on the back of the package from the starter package.

The tariff itself includes:

1. 20 free minutes for on-net calls.
2. Ability to send and receive messages.
3. Internet with 3G coverage.
4. The ability to use additional options for the Internet and more.

Clients can activate unlimited offers when free minutes are not enough. The cost of the additional service is 1.5 rubles/day, but payment will be charged only upon delivery. To quickly order unlimited, you need to send a message by dialing 111, and in the body of the letter indicate the code 868. In addition, you can use the service request *111*868# and the call button. After connecting, users receive confirmation in the form of a message, and connection takes up to 15 minutes, less often up to a day.

Showrooms in your city

If you can’t resolve your issue over the phone or via chat, all you have to do is personally visit a showroom in your city. How to find it? As easy as pie. You just need to enter the corresponding query into the search engine, and the results will be displayed in the form of a list, as well as marks on an interactive map with information about the schedule and operating hours, which is very convenient.

You can choose an office near your home or work. Here it’s more convenient for anyone. But there may also be a long queue at the salon, because the specialists there not only provide consultations, but also sell equipment and components, and provide translations. Perhaps here, too, the client will have to wait until one of the employees is free and can devote time to him.

Now looking for technical support: History of the Internet

Tariffs for private clients

MTS provides a wide range of tariff plans, including offers for private users and corporate clients. Contracts for individuals are divided into several main groups. It is possible to select TP for modern cell phones on a package basis, for computers and tablet devices with unlimited Internet, as well as for voice communication with per-minute charging for mobile communications. With their help, you can significantly reduce the cost of calls and SMS correspondence in the republic and throughout the country. Let's consider all categories of TP separately on the territory of Dagestan.

Package plans

In this case, the provider allocates fixed sets of mobile traffic, free minutes and SMS to the consumer. All packages have a certain size and coverage area, which determines the final cost of the offer. After connecting the tariff plan, the operator will write off the monthly payment from the balance each billing period. The transaction procedure is carried out on the date of activation or transition to the contract. At the same time, the standard quota is automatically replenished. If there is insufficient funds in the account, the provider blocks access to the main functions of the TP. Renewal will occur only after the required amount has been deposited. Currently, the following names are valid within the Republic of Dagestan on a package basis:

Ultra, X, Our Smart

Let's consider the description of contracts with fixed sets of minutes, SMS and network traffic:

After successful activation, you can distribute your package resources to other subscribers; you are allowed to share with up to five separate devices at the same time. Only the group organizer pays for the services. This is done using the USSD command *434*1# or in your personal account on the official website of the MTS company.

As part of the contract, the provider provides unlimited access to well-known services in the network space. These include popular social networks and instant messengers, entertainment and online games, applications for watching videos and listening to music, mail and navigation. Mobile traffic, while on these resources, is not consumed from the main package. It should be borne in mind that many of the portals on the list contain materials from third-party sites that are not preferential.

Tariff

The tariff plan is relatively new to the provider’s range. During this time, it managed to gain popularity due to unlimited mobile Internet without territorial restrictions. Let's look at the specifics of the work and the limitations of the contract:

1. The provider has prohibited the distribution of mobile traffic to other subscribers wirelessly or using a USB port. When you are in a foreign region, the operator allocates 500 megabytes per day. After exceeding the specified limit, the operator blocks the high-speed data transfer mode to a minimum of 128 kilobits per second. The old regime will be updated only the next day.
2. When downloading files and documents from torrent services, the speed is automatically reduced to a minimum.
3. After connecting, you can change the size of standard packages of minutes and SMS an unlimited number of times. After each expansion, the total cost is recalculated.
4. To set up a tariff plan, enter the code *111*1115#.
5. If the established norm is exceeded, outgoing SMS within Dagestan costs 2 rubles. per piece, in the Russian Federation - 2.8 rubles, and in the international direction - 8 rubles.
6. If you exceed the voice communication limit, you will be charged based on minutes of conversation. Prices are determined in accordance with the selected package:

My Smart

The contract allows you to change sets of voice communication, SMS correspondence and network traffic at your personal discretion. Currently, the following TP modifications are available within the Republic of Dagestan:

Details about tariffs and characteristics:

1. The monthly payment amount is determined by the selected package volumes.
2. Outgoing calls within the network are not subject to billing throughout Russia, even if the dialing is fully consumed.
3. Calls to numbers of other providers within Dagestan cost 3 rubles, and outside of it 5 rubles.
4. Correspondence via SMS in excess of the basic quota costs 3 rubles. in Makhachkala and beyond, on the international channel - 8 rubles.
5. When the mobile traffic package ends, an additional gigabyte is automatically launched for 150 rubles.
6. The offer is launched by entering the code *111*3888#.

No monthly fee

After activating the offer, outgoing calls are charged for each minute of conversation or downloaded megabyte of Internet. You pay only for actions actually performed from your mobile phone. Funds are debited instantly and automatically after each call and message sent. At this time, the following contracts are in force in Dagestan:

Super MTS tariff

The tariff plan was created for consumers who make a small number of calls and only within the territory of their native republic within the MTS network. Characteristics and operating features:

1. Outgoing calls within Makhachkala cost 50 kopecks, and long-distance calls cost 1 ruble.
2. Voice communication within Russia within the network costs 3 rubles, and for other contacts 12 rubles.
3. Sending one message costs 2 rubles in the region of registration, 1.95 rubles. outside Dagestan, 8 rubles. abroad.
4. For mobile Internet, a package of 20 megabytes is allocated for 25 rubles according to basic conditions.
5. To connect to a tariff plan, you need to dial *111*8888#.
6. In the starter kit, the contract comes with the All Super optimization service. It provides a traffic package of 100 megabytes per day, all outgoing calls within the home network are free. For this you will have to pay 7 rubles per day. If you decide to refuse the option, enter the code *111*249*2#, and to resume work *111*249*1#.

Guest

The contract was implemented for consumers who make a large number of calls on international mobile communications to the CIS countries or the Middle East. Characteristics and terms of provision:

1. No monthly fee.
2. Voice communication in Dagestan costs 1.5 rubles for all telephone numbers.
3. The cost of outgoing calls within Russia is 5 rubles.
4. Sending one message costs 1.5 rubles in Makhachkala and the country, and 6 rubles in other countries.
5. Mobile Internet is provided in small packages of 20 megabytes for 25 rubles.
6. The tariff plan is activated using the code *111*741#.
7. The initial package with the tariff plan includes the communication optimization service SMS Smart Package. It works for free for 15 days. After the end of the preferential service period, a subscription fee starts - 3 rubles per day. Every day you will receive 10 SMS for your home region. The function will be automatically deactivated if you write less than three messages in any direction during the specified period. To turn off the service yourself, enter the code *111*9009#. After this, the option is not available for reconnection.
8. Features of calculating voice communication in the international direction of negotiations:

For the Internet

For subscribers who consume network traffic on a desktop computer or tablet device, special offers with unlimited data traffic have been implemented.

You can choose and run one of the following offers for free, but you will have to pay a separate fee for the rest: