How to call Beeline, Megafon, MTS operators from Tele2

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Telecom operator Beeline has a very convenient customer support service; by contacting it, you can get answers to almost any questions about the company’s services. To do this, just dial the number 0611, after which you will be connected to the automated system and the voice on the phone will tell you what to do next. Usually, to start communicating with a live operator, you first need to listen to all the menu items, after which the connection will occur.

However, situations often arise when calling support is difficult due to reasons such as a faulty SIM card or its loss, lack of signal and other factors. In this case, it is quite possible to call through other mobile operators, for example TELE 2.

Ways to call a Beeline operator

How to call a Beeline operator from Tele2 for free

Connect with a Beeline help desk consultant on a 24-hour line: 8-800-700-0611.

Calls to it are available only from the territory of Russia, without payment from all mobile and landline phones. If your question is not related to cellular communications, dial help desk specialists from other Beeline areas:

• TV and Internet at home: 8-800-700-8000.
• Landline: 8-800-700-9966.

To call from another country, dial: +7(495)-797-2727. Unfortunately, such a call to Beeline will be charged at international roaming rates. You can find out information about which number to call the operator on Tele2 in another article on our website.

What is the difference between numbers for a native and third-party telecom operator

The fact is that the sequence of numbers 0611 works exclusively with Beeline SIM cards. When you try to enter them through MTS, Megafon and others, an error will be displayed on the phone screen. Very often, subscribers find themselves at a dead end when they realize that the usual number has stopped working, because they simply do not know any other ways to contact the support center. However, there are options - the company has provided the possibility of contacting support through its partners.

Tip: if you need to call the Beeline operator, but you don’t have a SIM card from this company at hand, you can easily use the network of the same TELE 2.

Phone numbers for contacting Beeline support service

Few people know that in addition to the standard number 0611, there is another one. Just like the main one, you can call it for free, and the functionality is completely the same - consultations, changing tariffs, connecting and disconnecting services are possible.

Making calls to Beeline

How to call the Megafon operator from Tele2 for free

You can connect to a Megafon employee via a single line 8-800-550-0500.

A call to the specified number is available in all regions of Russia and is free for subscribers of all cellular companies and landline city lines. If you have traveled outside the Russian Federation, to contact Megafon, call +7-(926)-111-0-500. The phone is designed for calls from other countries. You will learn how to transfer money from Tele2 to Megafon easily and without commissions from the next article.

What to do if you have to call from Russia?

If the subscriber is abroad, but needs to call the support service, then you need to use this free of charge at + 7 (495) 9748888 . And such a call will be free only if you use a roaming service.

If you decide to call from a landline number or from another operator abroad, you will have to pay for it according to the tariffs of your operator.

Although this is not the only way to communicate with the operator. Because:

Now there is an alternative in the form of SMS communication or Internet communication using the official website. They will answer you almost immediately, without long waiting times and a lot of instructions.

How to call the MTS operator from Tele2 for free

Number to talk to an MTS consultant: 8-800-250-08-90.

It is intended for all regions of the Russian Federation, calls are free from landline and any mobile devices.

To quickly call an MTS operator from Tele 2 when traveling abroad in the Russian Federation, press: +7-(495)-766-0166. The fee for such a connection will be calculated according to roaming tariffs. We explain how to call an ambulance from a Tele2 mobile phone in the article at the link.

Alternative to calls – Personal account for contacting technical support

If for some reason you were unable to call the Beeline operator, then you can leave a request on the subscriber’s personal account page - to log in, enter your password and your phone number as login. On the main page of your personal account, find the “support” option, leave a request, describe the problem in detail - they will be able to contact you at the telephone number you left or you will receive a response to the email address confirmed in your personal account.

All customer assistance services operate around the clock, and you can contact us at any convenient time. In all cases, there is no subscription fee for communication with operators.

How to call Tele2 from other mobile operators

“Native” subscribers contact the support service via internal telephone number 611. Clients of other companies will have to dial a little more numbers. There is no single federal hotline number; each region has its own:

• Moscow: (495)-97-97-6-11
• Novosibirsk: (383)-380-0000
• St. Petersburg: (812)-989-0022
• Omsk: (3812)-505-050
• Rostov-on-Don: (863)-241-5000

You will find a complete list for all areas on the company's official website. When you are abroad of the Russian Federation, call: +7-(951)-520-0611.

To easily switch to Tele2 while keeping your number, read our author’s instructions.

Read further: is it possible to transfer money from MTS to Tele2?

Beeline phone numbers

The Beeline mobile network has a help desk staffed by special consultants. As a rule, they call the short service number 0611. However, today this number is answered by an automatic informant who stubbornly “refuses” to connect the subscriber to a consultant. It was created for intranet calls.

For free dialing, the Beeline provider with Tele2 has been assigned a special federal telephone number - 88007000611. You will have to call here if you encounter difficulties when using the operator’s services. Calls are free if the subscriber is in the home region. People also call this number from Beeline - there is not much difference between the first and second options.

In what situations is it necessary to call consultants from the Beeline help desk from a Tele2 number?

• If a mobile phone is stolen, when you need to call the hotline number to block the SIM card (this must be done so that those who stole the gadget do not use cellular services).
• If you lose your mobile phone, this is a case with circumstances similar to those mentioned above.
• If it is impossible to get through from on-network numbers, try from phones of other providers, for example, Tele2.

The latter is especially appropriate for users of Beeline services. If it is not possible to talk to a “live” specialist rather than an answering machine, this is the best option for resolving difficult issues. But remember that certain problems are easier to solve in the office or in a special Beeline application.

We recommend trying to call Beeline from Tele2 numbers. A similar automatic responder awaits you here, but it will really help you get in touch with the help desk worker. Wait for the system to answer you, and then click on button 1. Today, this is the best option for promptly receiving help from specialists. Calls are free .

They call 88007000611 from any other numbers and from Russian city phones.

There are other methods that help you call the Beeline operator from a Tele2 phone. However, they are not free. This is, for example, the number +74957972727. It is relevant for those who are in international roaming. If you have communication difficulties, call this number from any accessible location. However, calls are not charged exclusively for those who call from Beeline.

Alternative communication channels

There are several options for a subscriber to contact the help center of the Vimpel Communications organization:

• open a chat with a specialist - via online correspondence, a call center employee will solve any client problem;

• go to the website and leave a request electronically in a special adapted section “Feedback”;
• send a letter with a question of interest through the personal account service.

These options are available from any provider or SIM card. It doesn’t matter where in the world the client travels or what network he uses, he will always be able to contact the right company specialist.

Toll free number for subscribers

If the user has a smartphone with a TELE2 SIM card, then they can call technical support using a short service number. The procedure in this case will be as follows:

1. Dial 611 and press the call button.
2. After this, the autoinformer will offer to go to the official website, or use the USSD command, and will also give instructions for further actions.
3. After some time, an automatic connection will occur with a technical support employee. If you don’t want to wait, press the “0” button.

You need to make calls only from a TELE2 SIM card. If the subscriber is connected to another operator, the procedure will be different.

In what cases is the call charged?

If a subscriber travels outside of Russia and wants to contact the Tele2 mobile operator to Beeline, then you should dial the combination of numbers +7495-797-27-27. Since the user is in roaming, the call for him will be paid, which is charged as international. The cost depends on the country in which the subscriber is vacationing. For example, if a Tele2 user is in Turkey and calls Russia, then a minute of conversation costs 15 rubles.

If the client travels with different SIM cards throughout Russia, then calling the hotline within the network will not be paid.

When calling to a landline phone, the cost of a minute of conversation depends on the tariff that is set on the SIM card. Before calling VimpelCom, it would be a good idea to check its cost on the website or at the Tele2 support center. The call center employee will definitely advise you on the price and suggest an additional connection method.

How to contact Beeline support in other ways

If you have access to the Internet, you can get advice from a Beeline support specialist online.

Here's how to contact your operator's support team online:

1. On the official website beeline.ru by clicking on the online chat icon in the upper right corner (next to the button to enter your Personal Account). To start a dialogue, enter your mobile phone number, name and security code from the picture.

2. In the Beeline mobile application. The chat icon is located in the upper right corner of the main screen.
3. On social networks Instagram, Vkontakte, Facebook and Odnoklassniki. Register in any of the listed social networks and visit the official page of the operator. To contact Beeline support, write a message through the personal messaging system. On VK and Facebook you can do this directly, but on Insta or Odnoklassniki you will have to first subscribe to the public page for this opportunity to open up. First, the robot assistant will respond to your message. It performs the same functions as its telephone “brother”, the answering machine - it sorts requests and answers typical user questions. If your situation is unusual, the program itself will switch you to a live consultant. You have the right not to communicate with the robot and demand that a person join the dialogue. To do this, send a message to the chat with the text “Operator”. On average, you have to wait 15-20 minutes for a specialist’s response.