How to call Lifecell operator Ukraine

Methods of communication with the Life operator

Sometimes a subscriber needs advice on the service provided. You can do this using your phone :

• mobile;
• stationary.

Step-by-step instructions for the first option:

1. Enter “5433” on the phone screen and press the call button . The connection is free .
2. The voice assistant will turn on . He will tell you which option to select to contact for a specific service. To contact the operator you will need to press the number 5 .
3. Next, the voice assistant will offer to evaluate the work. After which the subscriber will have to wait until the operator answers.

Attention! Recommended time for contact is morning or afternoon. During this period the line is free.

If you don't want to pay for a call , it's better to dial a specialist using a landline number .

Important! When a call is made while roaming, it will be charged.

To reduce the number of calls to support, the company has developed convenient options . For example, you do not need to wait for a consultant’s response if you need:

1. Check balance.
2. Change tariff plan.
3. Top up your mobile phone account.

Thus, people who have more important questions will be able to quickly reach the support service and receive the necessary advice.

For Ukrainian subscribers

Most Life subscribers live in Ukraine. Please be patient before calling, because the number of operators is limited, so in the worst case you will have to wait in line for 5 to 20 minutes. Also prepare the passport with which you purchased the SIM card. To carry out some operations, the operator needs to verify that you are the owner.

From a mobile phone

The easiest way is to call the operator from your mobile phone. It's absolutely free. All you need to do is be within the network coverage area. Follow a few simple steps:

1. 5433 in the dialing field (suitable for contract subscribers and prepaid communications).
2. Next, the robot will announce all menu items. Please note that there is no “Contacting Operator” section. You need to press button 5, which is responsible for the item “Operations with SIM card ... get support help.”
3. Next, the autoinformer will begin to announce menu items. You must select 3 (disable SMS advertising).
4. There is little time left before connecting with a real person. In the new section, press the number 0.
5. Press 0 again. Next, after consultation, you will be asked to take a survey on the quality of employee work. Using keys 1 or 2, you can agree or refuse.
6. All you have to do is wait for the connection and then describe your problem.

Please remember that conversations with the operator are recorded.

From a landline phone

If you don't currently have access to a mobile phone or you are out of network coverage, then use a landline phone. The number presented is suitable for calls from another operator. Follow these steps:

1. Dial the number 0 800 20 5433.
2. Next, you will be asked to switch the phone to tone mode. This only needs to be done if you are using an analog PBX (you can hear clicks between the digits when dialing a number). The transition to this mode is carried out using “ * ” (asterisk).
3. Select the language in which menu items will be displayed. Russian and Ukrainian are available.
4. Without waiting for the automated robot, you can press the number 5, and then 0 to contact a consultant.

Calls from landlines and numbers of other operators are free.

While roaming

Often the help of specialists is required when traveling abroad. Life subscribers can contact the operator even while roaming. Here you need to use one of two numbers:

• +380-635-433-111;
• +380-442-336-363.

Please note that the code is entered in international format, i.e. +3 . There is no charge for calls for Life subscribers. By following the instructions above, you can proceed to the point of contact with a live consultant.

Description of the voice menu: how to use

The Life voice menu is an answering machine designed to help. Thanks to the option, people can complete a transaction or obtain the necessary information without waiting for an operator’s response. Procedure:

1. The user dials the number 5433 and the call button .
2. A recorded voice tells you about the different options you can use when you press a specific number. Button “1” will send data about the balance and tariff plan . To obtain information about the Internet , you need to press button “2” . The number “3” will provide information regarding international service . “4” will transfer the user to the menu for changing the tariff plan . The number “5” will connect you with a consultant . By pressing the “6” key you can top up your account .
3. The human task is to choose the appropriate option. After this, the corresponding service will be presented or the call will be transferred to the operator.

The service allows you to relieve workers and give people with important questions the opportunity to get through to you sooner. Work improves and a person’s confidence increases.

Advice! It’s worth familiarizing yourself with the capabilities of the voice menu in advance so that you don’t have to wait for the answering machine to announce the available services.

Cellular operator VELCOM. How to call?

Roaming VELCOM

This type of service offered by the company makes it possible to make calls and video calls, even when you are in the network of foreign operators with whom the agreement is valid.

Provider services

To get a direct answer from the VELCOM operator, just contact them by phone:

Calls to numbers of other operators

To independently manage services, control expenses, as well as receive information about your number or about the introduction of new services (functions), the company offers registration of a personal account.

Remote service allows you to get answers to your questions in real time.

Call from Russia to VELCOM

Rules for dialing + (plus) on a mobile device

On a mobile phone, when you hold down the “0” key, the “+” symbol is displayed. For a landline telephone, the number ☎“8” (within the Republic of Belarus) or the number combination ☎“810” (outside the Republic of Belarus) is valid.

After dialing “8” the subscriber’s number is dialed after the dial tone. To dial the operator code before the two-digit code, press “0”.

The fastest way to reach Life

A way to quickly reach technical support is to dial the technical support number 0800205433 . An equally quick option is to contact a voice assistant. Instructions for its use are presented above.

In this case, Life help is offered within 5-7 minutes .

Also read what to do if Beeline 4G Internet does not work on your phone

How to call Rostelecom technical support is written here

5 ways to communicate with the Tele2 operator:

How to call an operator from a landline number

Do you value your time and don’t want to listen to special offers and other information? Then you just need to know how to contact the operator via your mobile or landline phone. Speaking about Lifecell how to call an operator, you need to say that you will need to do the following:

• You dial 0.
• Wait 1–2 minutes until they connect with a representative of the organization.
• By contacting Life representatives, you can ask questions or get the help you need.

Calls from Ukrainian numbers to the operator are free of charge.

Contacts for communication with other Life specialists

Life hotline – +375 17 295-99-99 . The support service is available 24 hours a day . The call is free . Also, each subscriber can dial a consultant by entering the combination 909 . This number belongs to the company's help desk , and anyone who wants to will receive an answer to their question. Even to questions about the subscriber’s account status.

Corporate clients receive advice from a specialist by dialing the number: +375 25 909-00-19.

Some calls remove a certain amount from your balance. It’s worth checking your account in advance to avoid any mishaps later.

Video on the topic “How to call the Life :) operator”:

How to call a live operator

You can dial the hotline robot at the numbers listed above. Immediately after connecting, you will be taken to a voice menu where you can listen to any information on tariffs, connections, and account balances.

Another option is to select the option to connect a live operator in the voice menu . On a first-come, first-served basis, you will be connected to a support specialist and can ask him any questions.

The competence of the operators is guaranteed. You can find out information about the tariffs for calls within the Republic of Belarus and abroad, the conditions for roaming connection, and other conditions for using mobile communication services in Belarus. Usually the waiting time is no more than 2-3 minutes, but it all depends on how busy the line is.

Also, to contact a live consultant, open the official website https://life.com.by/, click the “Consultant” button and ask the question you are interested in. An Internet connection is enough. There are different methods available, just choose the one that is convenient for you.

How to call Life operator from abroad

To get help from the company operator when you are abroad, use the online contact form or call +375 (25) 909-08-11.

This is a business support number that is available without geographical restrictions. You can always write to Life representatives on social networks, through forums, etc.

What issues can support solve?

The life help desk will help you by telephone to clarify the answers to the following questions:

• Activating the main or backup SIM card.
• Blocking the card if it is lost.
• Refusal to send special offers and promotions.
• Obtaining information about the PUK code in a remote format if it is not at hand.
• Obtaining data on tariff plans.
• Change of tariff plan.

You can also ask questions about the status of your bonus account, competitions, and promotions carried out by the company.

Operators can help subscribers understand most controversial issues, but there are points in which they may be powerless. For example, it won’t be possible to unblock a card over the phone - contact the mobile operator’s office in person and don’t forget your passport or other ID. It will also not be possible to replace a SIM card remotely; you will need to come to the telecom operator’s office in person.

To detail call data, you will need to prove that you are the owner of the phone number. Just like that, anyone won’t be able to obtain such data. Reassigning a number to another subscriber also requires personal presence.

How to call a Life operator from MTS Belarus to

We continue the series of informational articles - how to do so without listening to the voice computer and quickly call the operator or. The bottom line is that getting through to an operator every day is becoming more and more difficult, or company employees have begun to work more slowly, and of course, this is affected by the fact that there are more and more subscribers each time, and at first glance, the questions are how to call a Life operator (for an operator Kyivstar similar) are not so easy to implement.

That’s why I sat down and drew up an algorithm for dialing the operator in a matter of minutes. Of course, you shouldn’t hope that after performing all the steps listed below, a live operator of the Life consultation center will pick up the phone in a minute, since it’s not always possible to bypass the queue even in a store, and the queue is PC-controlled It won't work out that way at all.

But at least you don't have to listen to the computer's recorded voice and just press buttons without waiting for the correct number.

1. We dial 5433
   from mobile life (as soon as the voice prompts begin, you can proceed to the second step without listening)
2. Press 5 - these are other questions or help from the operator, and without listening to the entire menu, we move on.
3. Press “0” and then you will be asked to evaluate the quality of communication - this is everyone’s business, but in my opinion, if you set that you want to evaluate the quality of service from technical support, then they help with questions much more willingly.
4. We are waiting for a connection with the operator, here, of course, it can be different and in 10 seconds you can get through, or you can wait half an hour, depending on your luck. The main thing is not to call during your lunch break or in the evening after work. It's better to call either late at night or in the morning.

If you do not have a life number and you need to call the operator to block it and order a restoration, you can dial the number from a landline phone 0-800-20-5433 (free)

, this number can also be dialed from a mobile phone, but then the cost of the call will not be free, but according to your tariff plan for landline phone numbers.

Let’s also pay attention to this type of notification or attracting customers to your store using SMS mailings, which will allow you to inform your customer base over the phone about the availability of new products or upcoming discounts. Or the head of the company, by pressing one or two key combinations, can inform his employees of changes in the workday schedule, thereby saving time for himself and his employees.

It is quite easy to forget your number, especially if the SIM card has not been used by the subscriber for some time, or little time has passed since purchasing the kit in the salon. There are several ways to refresh your memory and remember your personal sequence of numbers. This article will talk about how to find out your number on Life.

There are several ways to obtain information such as a subscriber's phone number. In general, there are several basic and most convenient options.

• call to a mobile phone or landline with caller ID;
• viewing the documentation issued when purchasing a kit in a sales showroom;
• short command service;
• call to the operator;

If the SIM card was purchased recently, then most likely the subscriber has not yet had time to throw away the documentation that came with the envelope with the SIM card. Here you can view information about your number. You can also call another number, this can be either a call to a cell phone or a landline phone with caller ID. The display will show a combination of numbers. Moreover, if the anti-identifier option is activated on the SIM card whose number you need to find out, then this method may not work.

How can I find out my number on Life in another way? For all questions, including such “banal” ones, you can contact the support line. The contact center consultant will provide the necessary information. For subscribers in Belarus, the toll-free call center number is 909 (or 920). Having selected the appropriate voice menu item, you must wait until the employee answers the call. For Ukrainian clients of the Life operator, the number is different - 5433. You can also call it free of charge and find out the information you are interested in.

By the way, it is not at all necessary to wait for a specialist’s response; you can use the voice menu. By moving through its items, you can listen to the information of interest about the SIM card from which the call was made. Please note that for subscribers in Ukraine and Belarus, different phone numbers are used to dial contact centers. When connecting to customer service, the first thing the customer will do is select a language.

Using the USSD service you can get any information about your number. The Life operator foresaw the need for subscribers to clarify their number and allocated a special combination of characters for this.

• *161# – this request will allow you to quickly clarify not only your number in international format, but also find out what tariff is currently activated on the SIM card. This combination is suitable only for residents of Ukraine.
• *115# is a similar request that can be used by subscribers in Belarus. The response message that will be sent to the SIM card from which the request was made will also indicate the tariff plan (its name).

These requests are carried out free of charge, their number is unlimited. For subscribers who are interested in how to find out their number on Life, it is recommended to save requests in the contact book. This will help in the future to quickly and without unnecessary actions remember the unique sequence of numbers.

This article talked about how to find out your number on “Life” (Belarus). Tips and recommendations for obtaining similar information in Ukraine were also provided.

Everyone had some question in which they needed to call a mobile operator. For example, you lost money from your account or your mobile Internet service was not activated. To solve such problems, you just need to dial the operator’s technical support number and ask what happened, but this is where the problem begins: how to connect to the call center and talk to a real person, and not to a computer that only asks questions and does not answer them.

From any mobile number, Life technical support number is 5433 Next – select a language, press 2 (Russian) or 1 (Ukrainian) Next, we wait for the next menu under the number “5”, press and here you will have to listen to the end, you still won’t be able to press. Then press “0” to connect with a representative of the consulting center. And all that remains is to wait. You may have to wait a long time depending on your luck.

Technical support number 466 Select the question that interests you, press the appropriate key Next, wait for the end of the selected menu and press 9 to connect with the operator.

Technical support number 111 Here MTS turned out to be more loyal, unlike Life. By calling 111, just select the section that interests you (the fastest way is financial issues - 3) and press “0” to be connected by a representative of the consultation center.

All calls were made and verified from prepaid numbers at the time of writing. If you are unable to reach the operator, please leave a comment on this matter in order to track the irrelevance of the information.

Support

To process your complaints, wishes and suggestions, an official MTS email address has been created. This email address is being protected from spambots. You must have JavaScript enabled to view it.. Email us with any questions - customer service will try to respond to your request as quickly as possible.

Calls to the help center numbers 0890 and *7777 are free from MTS mobile phones. A call to the MTS support service using the Hotline numbers from anywhere in Belarus will always be free. To contact customer service from a mobile phone

connected to the MTS cellular network, please use the free short telephone number of the help desk and technical support.

How to call the Life operator in Ukraine and Belarus

Even if residents of the countries of Ukraine and Belarus use one type of communication, Life, their methods of dialing the customer service department vary. In Belarus, to talk with an existing operator, use the short number “909” or “920” . According to the same scheme as in common cellular systems, the user will receive an answer from an auto-informer. After listening to his instructions, the subscriber gets to the desired conversation with a center employee.

Like all clients of popular mobile networks, Life subscribers also have a need to call the operator to clarify any pressing issues. And sometimes problems arise, because the system is unstable, and constantly changes the dialing order, and during its technical costs prefers to use voice answering machines. Users also note that they often end up in third-party services. Therefore, subscribers are interested in whether it is even possible to reach a real Life employee in Ukraine and Belarus?

Let's look at the available options. Cellular communications “Life ranks third in terms of coverage of the population of the countries of Ukraine and Belarus. The capabilities of this connection are designed for 30 million users, but in reality it is used by approximately ten million subscribers.

The system uses international standards “GSM 2G and 3G” to provide communications to its users.