5 ways to find out your Rostelecom personal account number

Personal account - what is it?

As soon as an agreement is concluded between Rostelecom and the client, the second gets access to his personal personal account. The account is opened after the contract includes the receipt of any service provided by the company. The account number is required for both employees and other users.

For your information
Fourteen digits of the personal account are an identifier or password. With its help, the client can confirm his ability to conduct financial or any other transactions.

How can you find out about this combination of numbers?

Personal account: what is it?

Upon receipt of an agreement with RTK, the subscriber is assigned a unique number. Thanks to this, the company can easily identify the subscriber, maintain statistical data in the database and interact when necessary. The l/s number includes 14 digits. Without this number, managing services would be much more difficult.

If you were going to pay for home TV using an ATM, you would need a lot of data in the form of place of residence, date of birth, etc. Now you can simply enter the account number, to which you can accurately deposit funds through the terminal.

The first way is to look at the documents from the provider

How to find out your Rostelecom personal account using the easiest method? The user may forget that he is given documents immediately after concluding the contract. This is where all the necessary information is located, including the subscriber’s personal account. Each new user who has recently been connected receives an agreement with a list of services provided. To find the treasured numbers, you should go into your home archive, find the documents received and look at the number there.

Where is the personal account indicated in the Rostelecom agreement? In the event that the user has absolutely no idea what the number should look like, it is worth looking for the inscriptions “l\s” and “subscriber’s personal account.”

Attention
There are often cases of mistakes by clients who mistake the contract number for personal account numbers. These are actually two different numbers. Therefore, it is worth checking the information carefully.

What is LSA (personal account)

A personal account is like a person’s name, helps to identify him. But only the names can be the same for many people, but the LSA is exclusively unique, which is assigned to the subscriber when concluding an agreement with Rostelecom, and is entered into the system Database. This allows you to instantly identify the subscriber if necessary. The number consists of 14 digits, and there are no identical numbers.

If a user is going to pay for a home television service through an ATM, then without a number he would have to enter a lot of data, from personal data to the exact address. Now it’s enough to enter the LSA numbers, and the money will be transferred to your account through an ATM (terminal).

Receipt for payment

In some regions, the company sends paper receipts to its customers. Having studied this, you can immediately find the required number under the company logo and thus find out the numbers of your personal account. If the receipt was received by email, the order of finding the number remains the same. By opening the received letter, all the necessary numbers will be found in it. In addition to these options, even old checks that remain after payment contain the subscriber’s personal account.

Provider branch

Find out the necessary information at a branch of the Rostelecom office. Subscribers who appear in the contract should provide a passport to the operator. When renewing the contract for another person: a family member, acquaintance, etc. a power of attorney is required.

This method is suitable if you were unable to obtain Rostelecom l/s number by phone. To do this, you should come to the company office, which is closer to you. If you know its location, the official Rostelecom website will come to the rescue.

To get started, you will need to go to the “For Yourself” section, select the “Support” tab and go down. Click on the button with the nearest addresses of branches that are convenient for location and operating hours.

In the menu located below, click on the “Sales Offices” link.
Next, enter your own address and get data about the place that is closer to you.
Pay attention to the operating mode of the branch.

If the Internet is not available, you should find out the office addresses by calling 8-800-100-0-800. The operator's location is provided in another city. Provide your residence details and ask him to help you find the nearest branch.

To make the request, you will need a passport. The manager will provide the personal account number exclusively to the person for whom the contract was drawn up. A passport will be required to identify you as a client and provide data. Before you start working with the site, set the desired place of residence through the settings.

Often, the Rostelecom account number becomes necessary for the subscriber’s heirs to disable services or obtain data for payment purposes. If this is your case, be sure to take your passport and contract with you. In addition, you need to take the death certificate of the person to whom the service is registered.

Call support

There are times when documents are located far away and there is no way to look into them. There is also no internet. But personal account information needs to be obtained urgently. At such a moment, you can contact your provider directly for help.

For your information
If you call 88001000800, you can get all the required information from the operator.

Before you start a call, it is worth keeping close to the documents of the subscriber for whom the contract was executed. After all, the personal number is confidential information. In any case, during the call the operator will require the caller to provide the following information:

Basic data in the subscriber's passport.
A secret word specified in the contract.
The address that was entered during service registration.
Client's full name.

In addition to these questions, the employee who answers the call may want to know the last date and amount of payment to the company. But this will only happen if the caller does not answer at least one of the questions asked. This complexity of identification ensures the protection of the data of each RTK client. After all, if these 14 digits fall into the wrong hands, the ill-wisher will be able to control the connection of any services. And more than that: have access to financial information.

Attention
All precautions are taken to ensure complete protection of personal data. And for this reason, there is no way to find out the number by taking only the address or last name of the subscriber.

Technical support

If you are not at the computer (for example, you are standing at an ATM to make a payment), then you can call technical support at 88001000800 . Be prepared for the fact that you will have to wait for a response from the operator for several minutes; it can often take a long time; there are reviews that an overloaded line responded only after half an hour. But if documents are lost and the Internet is unavailable, there is no other option.

But here, too, there are nuances: the fact is that the LSA number is personal information, and it cannot be transferred to third parties. And the caller will be a stranger to the manager; until he identifies you, the employee must make sure that the caller is the account owner. That is, you must have information about the owner (passport details, address) with you.

The Rostelecom operator will ask you to dictate some data, which includes:

passport details;
the code word you came up with when concluding the contract;
full residential address.

In addition, you may be asked about the last replenishment of your account, when you did it, where (in what way) and how much you deposited into your LSA. This is necessary if the code word was not assigned or you forgot it.

Knowing your personal account is useful; it allows you to quickly and easily manage services in various ways, as well as receive up-to-date account information. According to security rules, all information related to personal accounts is secret and is not disclosed just like that, so with only your full name and home address, you are unlikely to find out your LSA number over the phone.

In the My Rostelecom application

A mobile application has recently been created for Rostelecom users and clients. It provides access to the RSK Personal Account. The application has become a convenient tool that allows each subscriber to make all necessary online transactions, transfers and payments without leaving his home.

You just need to create a new account or log into an existing one. And then add all the services that you plan to use and manage. In the application, you can easily manage your personal accounts, view your balance and payment history or debt. Here you can change the tariff and find out your personal account number. To find it in the mobile application, you must already be logged into your personal account. Next, all the information is displayed on the account page, including personal information, which can be viewed.

Mobile app

A convenient way to keep abreast of everything that happens with your account and services is to install the mobile application from Rostelecom. When you launch the application, the LSA number is immediately displayed on the main page. You can install the application on smartphones/tablets on Android or iOS.

To install the mobile application, scroll to the bottom of the page and click on the corresponding picture of your operating system.

In your personal account

Do you need to remember or just find out your personal number? Another simple way is to visit your personal Internet account on the official website of RSK. If you have already registered on that site, you just need to log into your account. After this, select the “My Services” tab. A table appears in front of the user; it shows the numbers of all personal accounts that were linked to this account. As well as all information relating to them. In order to find out the necessary numbers for a particular service, you should click on a specific line. After this, detailed information on the selected service will be shown.

But what to do if you still don’t have a registered account on the Rostelecom website? In this case, you should immediately start creating it: come up with a username and password and go through an easy registration. It will take no more than five minutes to create a new account on the site. After the subscriber clicks the Register button, he will receive a confirmation email. And within 3 minutes a new personal account will be created in the RSK portal.

New account registration has been created. Now you need to link the services to the new account. In this case, knowledge of your personal account is not required. The phone number or password become the main connecting points when linking services. The connection is successful, and the information becomes available to the subscriber.

How to find out your Rostelecom personal account?

You can find out your personal account number as follows:

View in the service agreement.
Look in payment documents, receipts for Internet, television, home telephony.
Find out in your personal account.
Check with the operator.
Get it at the office.

View in the service agreement

The client is given the document in hand, and it is kept at home.

Go through your household papers, and when you find the contract, pay attention to the following signs:

next to the required numbers there is a mark “l/s”;
line “subscriber’s personal account”.

On a note! In rare cases, the contract number and l/c may differ. Do not focus on the contract number, look for 14-digit numbers.

View in payment documents, receipts

In some areas, RTC sends payment receipts to your home. The paper receipt indicates l/s.

If, in addition to the Internet contract, landline telephone service and a package with TV channels were issued through RTC, do not rush to use the first document you come across.

For each type of service, employees could open a different personal account. It doesn’t matter that there is only one client and the same place of residence.

Don’t forget that you can look for payment receipts lying around at home or go to the website where you paid for the services.

In your personal account

To find out your personal account number, visit the Rostelecom profile. To do this, go to the website – https://www.rostelecom.ru/mainpage/

If you have registered previously, simply log in to the system by entering your password and login. For beginners, registration will be required. It is intuitive and takes 5 minutes.

Instructions:

Create a username and password.
Then activate your account by following the link. The system will automatically send an email with a link. You can choose to confirm via smartphone.
The next step is to click on the “link l/c” icon, then fill out the form. Indicate your region of residence, login, mobile phone number.
Then go to the “My Services” tab. You will see a list of personal accounts registered in your name.

Use your personal account to pay expenses with a bank card or electronic wallets. It is possible to pay for services using your smartphone using your SIM card number. In your profile, you can generate regular reports detailing calls made and expenses.

Please note: if you have created a profile on the site, then on subsequent visits or immediately you need to authorize your account.

Call the operator

Call 8-800-1000-800. The first available operator will help you find out the personal number.

According to company rules, you can only provide information with all the data. Prepare in advance your documents or the documents of the person for whom the agreement is drawn up to confirm your identity.

The list of information includes:

client's passport details;
the code word specified in the contract;
Full name of the person for whom the contract was concluded;
the address to which the service was registered.

The large amount of data provided is related to the client protection policy. In the event of a personal account information leak, any subscriber would be able to control the service remotely - connect and disconnect.

Get information about the number at the service center

Another way is to visit a service office. Few people like to waste time in line, so visiting the office is suitable if you are simply on the way or other methods have not worked (the hotline is heavily loaded, the Internet is disconnected due to non-payment).

You can find your nearest service office as follows:

On the Rostelecom website you will find a list of addresses of the branches closest to you. First, open the “For Yourself” section. In the “Support” tab you will find a list with addresses. Next, indicate your locality. Local branches will be available to you, including opening hours.
The location of the offices of your city can be found in Yandex, Google maps , however, the information is not always reliable.
Another option is to call the helpline hotline 8-800-1000-800. Do not forget to indicate the city, as the service may be located in the main center.

After visiting the office, contact the manager. Bring your ID, SNILS or license. If the agreement is with a company in a different name, you can find out the personal account number by showing a power of attorney from the person in whose name the document was drawn up.

At the company branch

You can check or find out your Rostelecom personal account using a phone number or address by visiting the provider’s office. The official website of RTK will provide data on the location of the branch located close to the client. To find out the address of the branch, the subscriber must go to the website and select the “For myself” section. There is a “Support” tab, then you have to scroll a little lower. A link to the address of the nearest office will immediately appear. Afterwards, you can safely choose the most convenient location. And also decide on the time of the specified operating hours of the branch.

By visiting a Rostelecom office, you can obtain personal account information by providing only the registered address. The main thing is to already be a subscriber who is entered into the RSK credentials system. It is necessary to have a concluded agreement with the provider. And also provide the operator with identification.

Attention
In the event that the person who visited the office has a power of attorney from the RSK subscriber, he is also allowed to further carry out business in the company.

There are cases when a client has died, then his relatives come to the office to disconnect or pay for services. Here you will need to provide a package of documents, which should include the subscriber’s death certificate and the contract signed by him. In order to obtain all the information on the company's requirements, the best solution is to call the RSK office.

In the contract or in the receipt

Rostelecom subscribers often forget that when drawing up an agreement at the company’s office, they were given documents containing detailed information about the services. The easiest way to view your Rostelecom personal account is there. Each new subscriber receives his own copy of the agreement. You store important documents securely, right?

As a rule, the contract number is the client’s DM. But sometimes these data do not match. Therefore, it is better to double-check this information.

Another document that many Rostelecom clients receive is a paper receipt for payment. It arrives by mail in many regions of Russia. If you look closely, you can always find your identification number on such a receipt. It is usually located under the provider's logo at the top of the page. You can also find it in the text of the document.

In this screenshot, the LS is under the number 4 and at the very top of the document.

You may receive a receipt by email. She looks a little different. But it definitely contains the data you need.

The same person can have multiple facial identifiers. Different services can be linked to different drugs. Check the information about how many accounts you have. You must know the personal number for the Internet, television and home phone. This may be different data.

In the office

You can find out this information directly at the company’s office. To do this you will need:

View a map of the operator's branches.
Choose the nearest one, check the work schedule and come to it.
Provide your passport and state the reason for your application.
The specialist will check the information in the database and will be able to provide you with account information.

The main disadvantage is that you need to set aside some time to visit the office. Therefore, not many people use this method. In the modern rhythm of life, it is simply not possible to come to the department in person.

If you have any questions or complaints, please let us know

Call to Rostelecom operator

You can also find out your personal account number by phone. The same universal “hot” number 8-800-100-0800 is suitable for this. It is also the technical support number for subscribers. Since the client’s personal account number is strictly confidential information, the operator will definitely ask for the caller’s passport details. They must match the data specified in the contract. Otherwise, no one will provide any information. A code word can also serve as a way to identify and verify identity. The subscriber must always remember it.

Another technical support number that may well come in handy in emergencies is this. By this phone you can contact the operator if the Rostelecom subscriber is outside Russia at the time of the call. The company is always ready to provide the most effective assistance to its client, wherever he is. This international number is available 24 hours a day, any day of the week.

How to avoid debt on your home phone

Paying for your phone services on time is a surefire way to avoid accumulating serious debt. After all, their presence leads to the suspension of services. To find out how much you need to pay for a home phone, and in what time frame, you need to know:

Your personal account;
Methods for clarifying the balance;
Options for connecting notifications about upcoming payments.

Rostelecom personal account - how to find out the number

To check your balance on a landline phone, in most cases you will need your subscriber account number. To get a number, use any option:

Service agreement with Rostelecom. This document always contains the personal account number.
User's personal account on the Rostelecom website. Register a personal account and log in:

Click on the “My Services” section;
In the column that opens, find all the necessary information;
If the account is not linked, click on “Link personal account”;
Enter its number from the contract, set the city of residence;
Click on “Home phone”, dial the number for a free call;
The auto-informer will announce the activation code - enter it in the appropriate field.

Personal visit to the provider's office. At any Rostelecom service office, present your passport and find out your personal account.

How to set up invoice alerts

Having your own account on the provider’s website, with a linked personal account, set up automatic receipt of receipts:

Visit the website www.rt.ru; click on “Personal Account” - top panel on the right;
Log in on the single personal account page - enter your login, password, “Login”;
Click on the “Manage account” tab, and click on the line “Change notification settings”;
Set how you want to receive notifications by entering your email.

If you set up alerts, you will receive a receipt for the company's services by email every month. They act in advance and this will help avoid accumulating debts.