“How can I find out my MTS personal account?” – a pressing question among telecommunications operator subscribers. Mobile TeleSystems are actively expanding the list of services they provide and have already successfully entered the home Internet and television market. Using such services requires making a monthly payment, and for this you need to know the unique combination of your personal account. In different cases it may change, making it necessary to carry out a detailed consideration of the issue.
In this material we will pay attention to:
- classic contract number required to pay for communication services;
- ways to find hardware chip ID or smart card number.
Payment Methods
If you find out that there are not enough funds in your account, you can top it up using any of the following methods:
- Link your bank card to the MTS Money service. Transactions are made directly on the provider’s official website. On the payment page, indicate the details, the recipient's phone number and the amount you are expecting. Moreover, it is not necessary to register your plastic in the system.
- Find your nearest bank branch, ATM or payment terminal. Enter your contact information and transfer amount on the main screen.
- Currently, there are many services on the Internet for paying for services and accumulating funds, including various wallets - Yandex, Qiwi, Webmoney.
- Use the mobile application or personal account from the operator to pay off the debt by number.
- Many banks have implemented special services for remote payment for services by sending SMS messages and entering USSD commands.
- Go to any MTS sales and customer service center and ask for assistance from a free seller.
- Complete the transaction using the operator's bonus program.
- To forget about payment transactions and lack of money on your balance forever, activate automatic account replenishment. You can set the conditions under which MTS payments will occur - set a limit or frequency.
- If it is not possible to make a timely transaction, use the services from MTS at zero cost - make a call at the expense of another consumer, borrow from an operator, ask a friend to transfer money to you, send an SMS request for a call back.
Using USSD command
The short command service allows you to receive reporting, but it will be submitted in a succinct, short form. The convenience is that access to reporting is possible without registering or downloading the application. This method is acceptable when the SIM card is installed in an old phone that does not use the Internet. It will also help when it is impossible to pay the debt and its size is unknown.
To check the debt on a subscriber’s personal account, simply dial *100#. Credit line of tariffs: “On full trust”, “MTS Credit” involves using the command: *100*3#.
- Important
- You can manage your personal account and tariff using the command *111#.
In company branches
If you don’t understand what to do and how to use it or pay off the debt, then you can visit any office of the provider or MTS Bank. Employees will not only be able to give you the information you want, but will also explain or help you pay the debt.
To verify your identity, you must have your passport with you. There is no need to take out a contract for the provision of operator services. Coming to the office is usually not difficult, since there are quite a lot of them. You just need to choose the one closest to you.
To check your debt, you can go to the official website of the operator
How to find out the debt to MTS Bank
Of no less interest is the question of how to find out the loan debt at MTS Bank. There are also five main methods:
- Visit a branch of MTS Bank with a passport, contract and checks confirming payments.
- Call the hotline 8-800-25-005-20.
- Through a financial institution's ATM. After installing the card, you need to find your account statement in the menu and check the information.
- Using a personal account on the official website.
- Via a smartphone application.
As you can see, checking the debt on a personal account or loan at MTS Bank is a matter of a few minutes.
All that remains is to choose the appropriate option, and if a “minus” is identified in the account, immediately pay off the debts. If our article helped you, please like it!
How to find out the MTS contract number: current methods
The personal account number is a combination of 12 digits. It will come in handy when managing services or paying off debt on your balance sheet. You can find out this number in several ways:
- the most obvious is to look at the contract, if the subscriber still has one. The combination is written in the corresponding field of the form;
- If the piece of paper is lost, the operator recommends using the support service and finding out information by phone number. Call 0890 and wait for the operator to answer. Give your phone number, passport details and ask a question;
- Fans of Internet surfing can see what they are interested in in their personal account.
Before you can find out your MTS personal account number, you will have to register on the portal. But the procedure is simple: enter your phone number and log in using the code from the reply SMS.
In your personal account
To check the number in your personal account, go to https://ihelper.mts.ru. Log in by entering your mobile number and password or code from the login message. The company has updated the dashboard interface, so you won’t see the data right away. First, find the option “Switch to old version” and wait for the page to load.
In the old version, the score is listed on the right side. Look for the combination in the block entitled Full name of the owner of the MTS contract. It is located between the phone and the account status.
How to check the debt of another number
All the algorithms described above allow you to check the balance of your personal account. However, situations often arise when it is necessary to find out the debt on the MTS of another number. Oddly enough, the operator’s offers here are limited to only two services: Friend’s Balance and Child under control.
Service Friend's Balance
Until 2015, you could use the Balance of another subscriber option. It easily made it possible to find out the MTS debt of another number by adding it to the list of favorites. But, unfortunately, the service is not provided at this time.
You can check the debt of another subscriber only on the Mayak tariff plan, with the consent of the owner of the number
Today there is a similar product called Friend Balance, but it is only available on the Mayak tariff plan. Simply enter the code *140*phone# Call, and the client will receive all the necessary information.
However, not everyone can use this option, since you can check the debt on the MTS of another number only with the permission of its owner. To do this, send the command *111*442# Call from the phone number of the subscriber whose balance is to be checked. All further actions are performed in accordance with the prompts received.
Service Child under supervision
The main purpose of this MTS option is for parents to monitor their children remotely. The service makes it possible to find out at any time via the Internet where the child is, what applications he uses, what his phone balance is, and whether there is any debt on his personal account.
The fee for using the service is 100 rubles per month. To connect it, you need to register on the MTS Internet Search website.
How to find out your MTS account from a tablet
Owners of tablet PCs are less fortunate - not all tablets support sending USSD commands. Here we can go two ways:
- Install a third-party program for sending USSD commands and dial the standard command *100#;
- Use your Personal Account or application.
In order to find out the account on the tablet through the MTS Personal Account, you need to open the browser and visit the MTS website - in this case, we can count on automatic authorization in the system (do not forget to change the password so that you can log into the account from other devices). In addition, to view balance information we can use the mentioned service application by downloading it from the appropriate store.
How to find out another user's balance
The option to inform the status of another subscriber’s personal account helps to take care of loved ones and replenish their tariff in a timely manner. To receive information, you must have the permission of the other subscriber. The service is activated in advance, but is free for both you and the other party. To connect, you can use the SMS service, call the operator, or USSD request.
SMS must be sent to number 111 with the numbers 2137, the service is activated in 1-2 minutes. You can call 111. In this case, the service is activated using an informant robot.
- For your information
- USSD command *111*2337# is the fastest way to activate the service, it will take no more than a minute.
After successful connection, you can check the balance of another subscriber with the command: *140*subscriber#. Next, all you have to do is click on the call and wait for information about the funds, it will arrive in the form of a message.
The option is quite useful, and the service is free. To use it, you need to add the subscriber to the “Favorites” list. This will indicate trust between clients, so MTS strongly recommends activating the favorite numbers service.
Money sometimes flows out of the account very quickly, and this is not unusual if the subscriber often uses the phone. Timely tracking allows you to eliminate such an unpleasant surprise as a zero balance and timely replenish your account, as well as pay off debt without bringing it to court proceedings.
Where can an MTS subscriber look for a personal account?
Would you like to know your personal account? This is easy for an MTS subscriber to do. On the Internet, directly in the search bar of your browser, enter “personal account and personal account of MTS.” The first number the search engine will find is the desired page, namely the official website of the specified provider.
On the main page there are 2 fields where you should enter data. This is your login and password. If you are logging into your personal account for the first time, you will have to register.
In your personal account you will find out all the information about your SIM cards, tariffs, and services. There will also be information about your personal account.
Remote methods are good for young people. An elderly person can rarely cope with Internet technologies on their own. Therefore, we are publishing how else to find out your personal account:
- Through a call on the hotline. Phone numbers 8 800 250 0890, 0890. Have your passport ready before calling. The operator at the other end of the line will definitely ask for document details for personal identification.
- At the service center or operator's office. MTS employees will be happy to help you find out information. Here you will also have to present your passport.
Find out your account online
In order to find out your account via the Internet, you should use the convenient service MTS Personal Account, the entrance to which is located on the MTS website. To register in the system, you need to receive a password via SMS - ordering a password is carried out using a special form. The balance of your personal account will be indicated in the most visible place, along with your phone number and the name of the tariff plan.
Another way to find out your balance via the Internet is to use a special service application from MTS , which can be downloaded from the application store for your mobile device. The application will not only show your balance, but also allow you to manage services. That is, it replaces the usual Personal Account. This application only works if the phone is connected to the Internet via 2G/3G/4G.
Ways to control debt
Debts for a phone or Internet usually don’t appear out of nowhere. A few days before the last date for payment of the bill, you receive calls or messages reminding you to make a payment and announcing its exact amount. If you never pay the provider, a debt forms and penalties begin to accrue.
Monitor your account status in the following ways:
- visit the office in person;
- call there on one of the phone numbers;
- use your Personal Account;
- check through a Sberbank ATM;
- go to the Moscow Mayor's website mos.ru.
Let's look at each method in detail.
Visit to MGTS office
Show the manager your passport and personal account number. He will look to see if a debt has arisen, and if so, in what amount.
If you want to pay immediately, you do not need to show identification. They will tell you the exact amount, and then you just have to deposit the money. It is necessary to remember your personal account number or record it somewhere.
Even when paying for MGTS services in the office, you may need to provide the client’s full name and address.
Telephone call
Get the information you need remotely through a call center or help desk. You can reach MGTS on several numbers at once:
- 8. This is an answering machine. Here you will find out information about the account of the phone you are calling from;
- 0636. Short number for any MGTS subscribers;
- 8 (495) 636-0-636. Single contact center. Another number for those who use cellular and landline networks. If you use it when calling from a landline, you will not have to pay for the call.
To get information about the presence of debt and its size in the call center, call:
- account number;
- the name of the person who entered into the contract with the company.
Sometimes operators ask for additional information to identify the caller. Confidential data is not provided to third parties.
Personal Area
Go to the official website of the company. Here you can not only control your account, but also enable/disable options, block your phone, pay for services with a bank card or e-wallet.
On the MGTS portal, click “Personal Account” and enter your login (this may be the telephone number for which the contract was concluded) with a password. Afterwards you can change your login to a more convenient one. You will receive your login password by calling the call center. Perhaps it was provided to you when you visited the MGTS office.
In your Personal Account, debt data is displayed on the main page. If the amount raises suspicions, study the details and connected options. This way you will understand how the amount offered for payment was calculated.
Sberbank ATM
How to proceed:
- Find your nearest device and select the Payments tab.
- Enter "MGTS".
- View your account details.
Website mos.ru
How to view debt on the portal:
- Find the "Services" section.
- Select "Service Catalog".
- Go to the Housing and Communal Services block.
- Click “Check MGTS personal account status” → “Get service”.
- Enter your details into the form.
After automatically moving to the next page, you will see the necessary data.
