How to find out your personal account number in MTS Television

How to check debt on a personal account

You can check your debt in different ways (similar to debt by phone number):

• using the command *100# or *111#;
• through your personal account;
• by calling the operator at short number 0890;
• through the “My MTS” mobile application - all the necessary information will be displayed on the main page.

The debt will be reflected as a “-” (minus) next to the digital value. Its absence means that the subscriber does not owe anything.

Registration of MTS satellite TV

That's what happened! You have become a satellite television subscriber from the MTS operator, purchased a set of equipment, but what next? In order for you to fully enjoy high image quality and a clear signal, you must first go through the equipment registration procedure. During this process, a special activation key will be sent to your device to decode the incoming signal. The key contains the following information: - subscription period, - connected tariff (list of channels). It also serves to link your card with your equipment identification number and personal account.

Thanks to the registration (activation) of the ID key, the equipment (set-top box or module) for satellite TV is tied to the card it uses (this can be either a SIM card in an interactive set-top box or a smart card in a linear receiver or cam module). In this case, the list of used channel packages and the duration of the promotion are automatically recorded in the system.

How to pay your debt correctly

Payment for MTS on a personal account is made through:

• Personal account - payment is allowed in any method indicated on the corresponding page (bank card, electronic wallets, etc.).
• Operator's office - payment is made in cash or using a bank card (depending on the technical equipment of the branch) through a company specialist;
• ATM or terminal - all such points offer payment for communications in the “Services” section, there you only need to select the correct communication provider and follow the instructions (you will need to enter it or your phone number).
• Online banking - debt over the phone using a personal account can be repaid by paying a subscription fee through Sberbank Online.

Payment through the MTS website is made in several stages:

• you need to choose one of the methods - MTS Money Wallet, Samsung Pay (only for branded devices) or a bank card;

• if a card is selected, you need to enter the details;

• after that, click on “Pay” and wait for the operation to complete (the electronic receipt will be saved in the user’s personal account).

This way you can pay for home Internet.

To make a payment via LAN, you need to indicate it, and not your mobile number, when filling out the form.

SELF-REGISTRATION

This is concluding an agreement with MTS online (via the Internet). Replaces signing a paper contract. Suitable only for linear equipment (HD set-top box and cam module); a contract for an interactive set-top box cannot be concluded in this way.

As we already wrote above, if you bought equipment in retail chains or online stores, then the contract is not signed on paper, but you need to go through the self-registration procedure.

This can be done through the online form. Go to the website https://lk.ug.mts.ru/#/satellite and fill out all the required fields:

• Full Name
• Date of Birth
• Passport series and number, by whom and when issued
• Registration address
• Smart card number
• Chip ID number
• Connection address
• Phone number

An SMS with a code will be sent to your specified phone number, which must be entered in the “Code” field.

After self-registration, you will be sent an SMS with your personal account number. At this point, the procedure can be considered completed and the contract concluded.

How to find out your MTS personal account number

You can find out the PM using:

• personal account;
• service agreements;
• call a specialist.

The digital value that is set by MTS for each subscriber consists of 12 characters.

In your personal account

To find out this information through the user account, you need to:

• register on the operator’s website or log in;
• go to the “Number Management” section;

• see the information on the right where your full name is indicated. subscriber and other information.

With the help of a contract

All information about the subscriber must be indicated in the concluded service agreement. In it you can also find all the information regarding the calculated data indicated in the corresponding column.

other methods

You can find out user data by calling support. To do this, you need to dictate your passport data so that the company specialist can find the necessary information in the MTS database.

The call can be made to the short number 0890 or 8 800-250-08-90 (from landline phones.)

Check MTS television balance by contract number

To use MTS account verification using the contract number, you need to contact the contact center. For this:

1. Dial 0890 or find the number in your contacts list.
2. In the menu that opens, select switching to the dispatcher, then wait for someone to answer you.
3. When the specialist answers you, inform him about the status of the MTS satellite TV or Internet balance and provide all the necessary data.
4. Afterwards you will find out all the required information.

This method is simple, but it can take an average of 15 minutes of your time while the connection is established, and while the employee fills out information about you to find out the amount of money on the MTS television balance. In addition, there are other ways to check your balance.

How to find out your MTS home Internet account

The home Internet account can be found out from the service agreement, which each subscriber must keep, through the support service or by visiting the office through which the connection was made. This will not take much time if the user has saved the document.

You can find out this information using different ways. But to pay the current debt on mobile communications, your own number is enough. The easiest way to top up your balance is through the operator’s website or the “My MTS” application. This can be done in different ways, which may be convenient in certain cases.

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How to terminate a contract with MTS for mobile communication services

Before we talk about termination of the contract, we will talk about the possibility of canceling communication services automatically. The thing is that if you do not use the MTS SIM card for a certain time, it will be automatically blocked and canceled - 180 days are allotted for this . That is, to finally cancel the number you only need to wait six months.

After this, the number will be blocked, and after some time it will belong to another subscriber. This method is fraught with one danger - we can forget about the presence of paid services on the number, so after the final blocking there is every chance of receiving a letter in the mail asking to pay off the debt on the personal account (yes, exactly on the personal account, since the number by that time will already be untied). Often such debts are transferred to collection agencies, which try to “knock out” the debt from the former subscriber.

If you are afraid of developing debts as a result of your own forgetfulness, block an unnecessary number through the service office - they will turn off all services for you, recalculate the debt and help you fill out an application.

When you come to the MTS service office, you should ask the consultant to terminate the contract for the provision of communication services. During the disconnection process, the consultant will take all necessary actions to disconnect services and tell you about the presence or absence of debt. If there is a debt, you will need to repay it - otherwise, termination of the contract for the provision of communication services will be refused.

You can pay off your debt directly at the MTS office . If you do not agree with the debt, write a claim - after its consideration, the amount of the debt may be revised. The next step will be the final termination of the contract, for which you will need to visit the MTS subscriber service office again.

If there are funds left on the canceled number, we can dispose of them at our discretion:

• Pick up cash at the cash desk;
• Transfer to another MTS number;
• Transfer to current account.

For your own financial security, ask your MTS office consultant for a copy of the application for termination of the contract for the provision of communication services.

Tariff plans and additional Packages

It is worth noting the efforts due to which the MTS satellite TV service tariffs are more than attractive due to the low cost and high quality of service (from consultation to installation).

Tariffs for submitting an application

Previously, several variations of “Basic” were available, which have now moved into the archival category.

There are currently 3 tariffs available for connection:

• Basic Package (Satellite TV) for 160 rubles per month.
• Extended package for 250 rubles per month. Everything you need for a comfortable pastime is 201 channels including 34 with the High Definition mark and 4 UHD (high quality, ULTRA).
• Special offer for 3,900 rubles with a set of equipment (including an antenna with a diameter of 0.6 meters) and 6 months of using the extended version of the tariff for free. This is a temporary promotion to attract new subscribers.

All tariffs, both current and archived, can be found on the official website in the main menu - section “Tariffs and Services”.

Additional packages expanding the list of channels:

• Children's. One of the packages available for activation for 50 rubles. /month includes: Boomerang, BabyTV, Gulli Girl, JimJam and Red.
• Adult. A set of erotic channels for 150 rubles per month opens: Candy TV HD, O-la-la, Russian Night and Candyman.
• Match! Premier HD costs 219 rubles. for every 30 calendar days will be an ideal option for a true sports connoisseur - all live broadcasts of matches on your screen.
• Movie mood! There is everything for good films - Male Cinema, Kinohit, Film Family, Film Date, as well as Film Premiere in HD format. Activate the option for 319 rubles.
• Amedia Premium HD (Home of HBO). Russian and foreign TV series from the best producers from all over the world, working in high definition. Available for connection for 200 rubles.
• Match! Football. Three television channels in addition to those already available for only 380 rubles. / month

Additional options

The MTS company has developed a separate category on the website, which is called the catalog of fixed-line communication services and directly relates to satellite television.

Among the main directions, the following options are available:

• TV programm. Online announcement of the release of films, series and television programs on scheduled channels.
• Video on demand. The best hits from their premieres on world and Russian cinema screens are available for viewing at any time.
• Online subscription. Watch the channels you want, just set up the package you like on your tariff online.
• Parental control. The name speaks for itself, the ability to restrict access to some channels due to age restrictions and inappropriate content.
• TV replay. Improved picture quality in HD format with sound using Dolby Digital Sound technology.
• TV recording. Allows you to record on the set-top box what you like from films and programs with the possibility of further viewing at a convenient time.
• Media player. The function is modern - it launches all multimedia files from external media (HDD, USB).
• TV pause. Pauses the show, which can be viewed later.
• Interactive services. Stay up to date with events: news, weather, exchange rates and much more in direct synchronization with your TV.
• HDTV picture clarity. Creates a pleasant viewing experience with increased quality of the video stream and audio track.

Registration of a personal account

A prerequisite for registering an MTS account is the connection to a satellite TV service. It is provided separately or in a package with unlimited Internet.

To submit an application for connection, you must go to the satellite TV website, which is located at https://sputnik.mts.ru. After this, you need to select a connection option from two possible ones.

Next, you need to fill out the application form, indicating the contact information of the potential client. After this, the information is sent to the MTS company, whose specialist will promptly get in touch and agree on the terms of connection.

Channel list

The official website, in the section for familiarization with current plans, offers a complete list of television channels that will be available after setting up the equipment.

The “Channels” section contains categories:

• Federal.
• News.
• Cognitive.
• Cinema and TV series.
• Children's.
• Sports
• Documentary.
• Musical.
• Regional.
• Hobbies and leisure.
• Shop on the couch.
• For adults.