The RTK company was initially known as the main provider of home telephony services. Over time, the range of services expanded - television, the Internet, and even mobile communications appeared. Having connected it, you need to understand a number of nuances of this operator. In this review, we will tell you how to find out your Rostelecom number on your phone, what you can do without access to the Internet, and what alternative options the service provider offers.
USSD request
The simplest and most obvious approach is to use . You need to pick up your phone, enter one of the USSD commands and receive a response in the form of a message or information block on the screen.
*201# *110#
Please note that this service is available subject to an important condition: there should be no debt on the mobile phone balance. If the score is negative, this and some others are disabled class=”aligncenter” width=”604″ height=”352″[/img]
For some reason, some sites write that USSD services do not work when the subscriber is outside the home network area. This may need to be clarified with the operator. But on the company’s official website, on the page dedicated to national roaming, there is the following information:
USSD command
The simplest thing is to send a special request from your phone. This method is suitable if you have a mobile phone at hand and have a Rostelecom SIM card installed in it. And also if there are some funds on the balance. If it is negative, then access to the request will be denied. However, this does not mean that the subscriber’s funds will be spent. It's just a condition from the operator.
If the conditions are met, do the following:
- Open the dialing menu on your phone;
- Enter combination *110# and press “Call”;
- The phone number from which the request was sent will be sent in a response message.
Call technical support
Some clients prefer to resolve all issues by communicating with “real people”. A technical support service is provided for them. A universal number to call the operator for any questions for all Rostelecom clients:
8 800 100 0 800
It's free. But there is a small problem. Due to the influx of calls, you often have to wait a long time for your turn.
For Rostelecom mobile communications users, special free hot support channels are provided:
8 800 181 1888
You can also try calling a short number:
0111
The operator must ensure that he is talking to a real customer. Therefore, he will ask you to provide your passport details. The fact is that this is your personal information. And the operator has no right to tell it to anyone but you.
#1. The simplest and most logical way
The easiest way to find out your Rostelecom mobile number is to send a USSD request by dialing *201#. In a few seconds you will receive an SMS notification in which you will find the data you are looking for.
Important! It would seem that using this path and finding out your phone number on your mobile is simple! BUT there are several prerequisites:
- In order to use this combination to find out the required 11 digits, you need to be in your home region. That is, if you are roaming, this function will not help you in any way and you will have to use other ways.
- Although the service itself is provided free of charge, the balance at the time of sending the message must be positive. Therefore, if you know that you have a minus on your account, you will first have to pay off the debt, and only then use this method.
Personal Area
How to find out your Rostelecom number through your personal account? Very simple!
You just need to enter your account and pay attention to the “Personal Account” section. You may have several of these accounts. You need the one to which it is attached. On the account card you will see all the necessary information.
LC is an incredibly convenient tool for managing all Rostelecom services. As for cellular communications, here you can not only find out the necessary information. Also available are functions for changing the tariff plan, customizing it to suit your needs, changing the current phone number, ordering call details and expenses, blocking the service and much more.
If you have not yet registered in your personal account, be sure to do so!
Basic methods
There are many ways to find out Rostelecom’s phone number, but you don’t have to remember them all. It is enough to choose two or three of the most convenient options and use them if necessary.
USSD command
While within the coverage area of the home network, Rostelecom subscribers can use free. To do this, you need to dial *201# or *110# and press the call button. Afterwards, a message will be sent to the device containing the necessary information.
Attention! The ability to use this USSD command is available only to users with a positive balance on their mobile phone.
Voice informant
How can you find out Rostelecom’s number if you have no money left for calls? In this case, the operator retains the ability to access the voice menu, which is available by calling 110* (following the commands of the electronic answering machine, the subscriber receives the necessary information within a few minutes).
Call a friend
On Rostelecom, you can find out your number not only using special commands, but also through quite familiar methods. For example, just call a person nearby: the necessary numbers will appear on the display of his mobile phone. You can also make a call to your home phone, which, if equipped with the appropriate device, can determine who is making the incoming call.
Contacting technical support
A universal way to resolve problems related to mobile communications is a free call to the operator. To find out your phone number on Rostelecom, just dial the main technical support phone number 0111 or (or one of its regional options).
Attention! Any operator will ask the caller for passport information before providing information, so it is recommended to prepare the document in advance (before making the call).
Bottom line
If it is difficult for you to remember your mobile phone number by heart, it is better to save it to your contact book directly on your smartphone in the same way as you do with all other contacts. Create a “My Profile” card.
By the way, you can store personal data in your smartphone’s contact book:
- your phone number;
- E-mail address;
- social media;
- bank card details;
- etc.
Use this tool to have all the information about yourself at your fingertips.
Voice menu
The next method is practically no different from the previous one. Only in this case the number will be sent not in text, but in voice format. Therefore, you will need to prepare a pen and a notepad in order to have time to write it down if you fail to remember it.
You must repeat all the steps from the first method, entering the combination “110#” instead of “*110#”. The call will be made automatically without an additional click.
Look in the contract
To find out the number of the Rostelecom mobile operator, look at the contract drawn up when connecting to the service. The body of the document indicates the user’s personal data, the obligations of the parties and, of course, information on the service provided. Among them there is information about your number from the provider. This method is good if you have an agreement with the company at hand.
Voice assistant
Usually you need your own phone to put money on it. You can find out the number using a voice informant (ISSA). To use it, dial 110*. An automated voice will prompt you to select the desired service. They navigate through the menu using the prompts until the answering machine leads to the option to find out my Rostelecom number.
After the request, the voice assistant will slowly dictate the number one digit at a time. It is recommended to prepare paper and pen in advance for recording your cell phone number. You can use the service even with a negative balance.
In the office
You can find out this information directly at the company’s office. To do this you will need:
- View a map of the operator's branches.
- Choose the nearest one, check the work schedule and come to it.
- Provide your passport and state the reason for your application.
- The specialist will check the information in the database and will be able to provide you with account information.
The main disadvantage is that you need to set aside some time to visit the office. Therefore, not many people use this method. In the modern rhythm of life, it is simply not possible to come to the department in person.
If you have any questions or complaints, please let us know
other methods
You can also determine your Rostelecom number like this:
- “Call me back” option. This service is available to all network clients with a negative balance. The algorithm of actions here is simple: dial the number combination *1З5*phone number of the recipient's subscriber# on your mobile phone and send the request. After this, your interlocutor’s cell phone will receive an SMS containing your number. If the recipient is nearby, you can immediately view and record the number.
- Agreement. To find out your home telephone combination, carefully read the agreement previously concluded for the provision of telecommunications services. One of the items will indicate your home number. You can also find data on your Internet parameters and router here, of course, if such a service was previously connected by your provider.
How to find out a landline phone number
In the case of a home telephone, the number of methods by which you can find out its number is reduced. And yet, to do this, you can use any of the methods listed above that do not involve sending or receiving a message.
So, when you call from a landline phone to any mobile phone, the latter will display the required data. The scheme with a call to the operator from this stationary device will work in exactly the same way. You can contact the office and read the information on the contract directly there, or find a previously concluded contract in your documents.
All these methods work without problems. The first ones are optimal, of course. Because they will allow you to find out the number almost instantly.
Calling another phone
Before the advent of services, help in various situations relied on the help of nearby people. If a person forgot his own number, there was only one way to find it out - call back from his own mobile phone to the “neighbor’s” smartphone. The combination of numbers that is needed will be displayed on the screen.
The smartphone can be replaced with a home phone, you just need to check whether the device is equipped with an identifier (Aon). The method does not require memorizing codes or connecting to the Internet. But it is possible to use it if there is a positive balance of both means of communication.
How to find out your Rostelecom personal account number
A personal account is used to pay for services through terminals and banking applications, so every Rostelecom subscriber needs to know it. There are several ways to obtain this information.
- Review the service agreement. It contains various numbers, including your personal account. It is there that he will most certainly be reliable. It is best to keep such documents in an easily accessible place so that you do not have to look for them every time you need to clarify the data. It is worth noting that the column with it can be called abbreviated, for example “L/S” or “Account number”.
- Review the receipt. If payment is made using monthly receipts, the personal account number will be indicated in each of them. Therefore, any receipt from the last few months will be enough to obtain the required information.
- View in your personal account. As with the phone, the website also contains information about your personal account. You can find them in the “My Services” section.
- Contact the operator's office. Using passport data, an office employee will be able to provide information about all connected services, and even issue a copy of the contract for each of them, which will indicate the required personal account.
Helpful advice! If a subscriber uses several services from , then a separate personal account will be allocated for each of them. When searching for one using any of the listed methods, you need to be careful not to accidentally confuse the services with each other and not to make, for example, a payment to the wrong number. If this does happen, money can be transferred through the operator from one balance to another, but this will require additional time.
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Contacting technical support
Every person should remember basic personal data by heart. For those who are unable to learn their mobile phone number, Rostelecom offers assistance from automated and technical services. To apply to the latter, a positive balance is required. A call to the Rostelecom multi-channel technical support phone number 88001000800 is free.
According to the law on non-disclosure of personal data, the operator can provide the information of interest only after providing the contract number. If the owner of the SIM card does not remember it, passport data will do.
- note
- If a user starts calling with enviable regularity and recognizes his mobile phone, he may be blocked for security reasons.
With a negative balance
In this case, there are not many options, but they still exist. Even with a minus score, the voice menu service is available to you. How to use it was indicated above.
Also, if you are not alone, the convenient “call me back” service can come to the rescue. With it, you can send a message to any number for free, and your number will be displayed to the recipient. To send a message, dial the following combination: *135* last 10 digits of the recipient's number#, press the call button and wait for the message to arrive.
When you find out your number, immediately write it down in your phone book or somewhere you know you won’t lose it. This won't take much time, but it will save it in the future and save you from having to use all of the above methods.
As you can see, there are many different ways to find out a phone number, for most of which you don’t even need to leave your home. If all attempts are suddenly unsuccessful for some reason, you can always visit the local Rostelecom branch, where they will be happy to help you on any issue.
