Call at the expense of the interlocutor from MTS: when you don’t have to pay for the call!

Description

“Vyruchai” is a service of the mobile operator MTS, created to ensure that each subscriber of the company remains in touch with loved ones even with a negative balance. The only caveat is that the called subscriber must agree to accept this condition. Thus, the mobile operator protects the interests of both parties. Let’s assume that the person you are calling does not want to answer your call because they are running out of funds on their balance. In this case, the called subscriber can simply reject the call, because after answering the interlocutor will first hear a recording of the answering machine informing him about the conditions of this call.

If at the time of making a call at the expense of the interlocutor, the phone of the called MTS subscriber is turned off or busy, then he will receive a message asking him to call back.

Calls from other telecom operators

It is also possible to call at the expense of the MTS interlocutor from numbers of other cellular operators. To connect, you just need to dial the code combinations of characters on your phone.

Beeline subscribers can use the following set of numbers and symbols - “05050 - telephone number of the called subscriber - call button”. Remember the input parameters. The phone number is indicated without the eight or seven.

The telecom operator Megafon makes it possible to call at the expense of the interlocutor like this: “000 - subscriber number - call button.” The phone number can be entered in international format. . Its cost is 3 rubles per minute. In this case, the tariff plan of the subscriber who was called is not taken into account.

How to use

There are two options for using the “Help Out” option:

1. Call the short number 0880. Wait until the autoinformer answers, listen to the recording, and then enter the phone number of the MTS subscriber you want to call at his expense. The digital combination must be entered in ten-digit format, that is, without the first digit “8” or “+7”. Example.
2. Open the dialing mode on your mobile phone and manually enter the phone number of the subscriber you want to call, but with the prefix “0880”. In this case, the digital combination is also entered in ten-digit format. Example: 0880.

Attention! You can make no more than ten such requests per day.

Other

This company has made sure that its subscribers have the opportunity to stay in touch even with a zero or negative balance. So, you can make calls either at the expense of the interlocutor (MTS) or the subscriber himself, or at the expense of the telecom operator. Here are some of these services.

• "In full confidence." The client can communicate freely with a zero balance, since MTS provides a cash limit. Its size depends on the funds that the subscriber spends on communication services.
• “Top up my account.” It is quite acceptable to send such a request to your closest friends.
• "Direct transmission". The service provides the opportunity to top up the balance of one subscriber from the account of another cellular customer. This can be a one-time or regular replenishment of the limit.
• "Positive zero." The subscriber has the opportunity to receive calls and SMS with a zero balance.
• "Promised payment". Using the service, the client tops up his phone limit at the expense of the cellular operator. For MTS subscribers, the amount of the promised payment can be up to 150 rubles. Within 10 days the client is obliged to return the funds. Options allow the client to pay for communication services provided later, for example, next month.

As we can see, subscribers are provided with excellent service. Calling at the expense of the interlocutor is not a problem for them!

How to call at the expense of the interlocutor abroad

If you are in international roaming and want to contact someone close to you, but your account has run out of funds, then you need to use a special USSD combination with inserting the phone number of another subscriber: *880*number of the called subscriber in 10-digit format#. Example: *880*916 800 15 15#.

In roaming, as when using the option in Russia, the same rules apply: you can make no more than 10 calls per day at the expense of other MTS users. The called user will be informed about the conditions of the call and can reject it if desired.

How much does it cost to call MTS at a friend's expense?

Use for users of this mobile operator is available not only when located in the Russian Federation, but also abroad. In addition, you can make similar calls at someone else’s expense, whether the amount of money on your balance is positive or negative. The service is permanently free, so it cannot be activated or disabled. Only use it on demand. The fee for telephone communication established within the framework of “Vyruchai” is debited from the SIM card of the user receiving the call. The only requirement is that the number to which the “recovered” call is addressed must relate to MTS.

Cost in Russia and abroad

In Russia, the call is free for the calling subscriber, and for the called subscriber who agrees to accept the conditions, the cost of the call will depend on his location and the place of registration of the SIM card:

1. If both interlocutors (called and calling) are in the same region and their SIM cards are registered in the same region, the cost of the call will be 2 rubles per minute of conversation.
2. If both subscribers purchased SIM cards in different regions and are each in their own region when making a call, the cost of the call will be 3 rubles per minute of conversation.

Attention! No discounts, promotions or other special offers are applied to outgoing calls within the “Help out” option. Also, points/bonuses are not awarded for such calls, they do not participate in programs for spending/accumulating packages of minutes on the tariff.

Abroad, for the calling user the call will also be free, and for the subscriber receiving the call, the cost of the call depends on the country of residence: CIS countries, Georgia, Montenegro, Abkhazia, Czech Republic, Bulgaria, Slovenia, Slovakia, Spain, Italy, Greece, Croatia, Turkey , Cyprus, San Marino, Tunisia, Thailand, Finland, Egypt, Hungary, Germany, Poland, France, Ireland, Serbia, Monaco, Macedonia, Iceland, Andorra, Portugal, Albania, Great Britain, Estonia, Switzerland, Austria, Bosnia and Herzegovina , Netherlands, Gibraltar, Sweden, Lithuania, Norway, Malta, Belgium, Romania, Luxembourg, Greenland, Denmark, Latvia, Israel, UAE, South Korea, China, Cuba – 20 rubles/min.; other countries – 80 rubles/min.

Attention! You can only accept a call from abroad at your expense if you are in your home region.

How to disable the “Help out” service?

If you do not want to receive calls asking you to pay for someone else’s call, use the “Banning the “Help” service” service, which can be activated in one of the following ways:

1. Using the USSD command *111*2158#;
2. Using the “Internet Assistant” in your personal account on the official MTS website mts.ru
3. By sending an SMS to number 111 with the text 2158 to activate the service and 21580 to disable it.

Let us remind you that for the caller using the “Help Out” service the call is made absolutely free. For the receiving party, the call is paid according to the current tariff. If the called subscriber’s tariff includes “unlimited” calls, then the conversation will still not cost him free. The call will be charged from 0.50 rub. per minute of conversation, depending on the region. To find out how much a call will cost you, when a call comes in, press 2.

20 or 100 bonus minutes for calls on your home network in Russia - Call for free service.

If you make a call at the expense of the interlocutor who is in roaming, then the cost of the call will be additionally debited at the appropriate tariff.

You can get detailed information about MTS services on the website www.mts.ru, in the MTS contact center at 0890 (for MTS subscribers) or 8-800-250-0890 (for subscribers of other operators) and in any MTS store.

It should also be clarified that the “Help out” service is valid only for the MTS network and does not provide calls to subscribers of other operators.

How to create a white list and add a subscriber to it

If you create a white list (BL) and add a subscriber there, then the next time this subscriber tries to call at your expense, you will be able to receive a call from him without confirming that you agree with the terms.

To create a white list, you need to enter the USSD code: *111*785#. In order to add another MTS client to it, you can use one of three methods:

• Enter the short USSD code: *880*0# and select the item under the number “2”.
• Enter the USSD command: *880*22*whitelisted number in ten-digit format#. Example: *880*22*9168001515.
• Send an SMS to number 8800 and in the message write the following text “22*number of the interlocutor”. Example message: 22*9168001515.

To remove a subscriber from the white list, you can use one of the following methods:

• Enter the short USSD code: *880*0# and select the item under the number “2”.
• Enter the USSD command: *880*23*whitelist number#. Example: *880*23*9168001515.
• Send an SMS to number 8800 with the text: “23*number of the interlocutor.” Example message: 22*9168001515.

If you want to send another MTS user a request to add you to their BS, use the following methods:

• Enter the USSD command: *880*41*number#. Example: *880*41*9168001515#.
• Send a message to 8800 with the text: “41*number.” Example: 41*9168001515.

A maximum of 10 users can be added to the whitelist. If one of the users is on the blacklist, then he must be removed from there before being added to the whitelist.

How to unsubscribe from

To completely disable the service, you can send a CMC with the text 30 to 8800 or use the USSD command *880*0# (after the text menu appears, first select item 3 and then 1).

But each user also has the opportunity to refuse to receive such requests from specific numbers. For is used, in which “black” and “white” lists are implemented. It connects with the command *111*785#.

Black list

The black list can contain no more than 10 numbers, to add which you need to dial *888*26*number# on your phone and press the call button. To delete, accordingly, enter the command *880*27*number#. In this case, when a “Help” request arrives, it will be automatically rejected and will not bother you.

White list

Requests from numbers on the white list, on the contrary, will be automatically paid at your expense without the need for confirmation. To add a number to the approved list, use the command *880*22*number#, and to remove it use *880*23*number#. The number of rooms is also limited - 10.

If you want a friend to add your number to the white list, then send the following request from your SIM card: *880*41*friend’s number#.

How to create a black list and add a subscriber to it

The black list (BL) allows you to reject calls at your expense without manual confirmation. If someone calls your phone using this method, the call will be automatically rejected.

To create an emergency, enter the short code: *111*785#. To add an MTS user to it, use one of the following methods:

• Enter the short USSD code: *880*0# and select “2”.
• Enter the USSD command: *880*26*number included in the emergency situation#. Example: *880*26*9168001515.
• Send an SMS to number 8800 with the text: “26*number”. Example message: 26*9168001515.

To remove a user from an emergency, use the following options:

• Enter the short USSD code: *880*0# and select “2”.
• Enter the USSD command: *880*27*number included in the emergency situation#. Example: *880*27*9168001515.
• Send an SMS to number 8800 with the text: “27*number”. Example message: 27*9168001515.

The restrictions in the black list are the same as in the white list - no more than 10 MTS users can be added to the list.

Black list

The black list contains those subscribers who cannot call you and speak at your expense. In particular, such a list is necessary when one of your friends begins to abuse the service. You can add a subscriber to an emergency in the following ways:

• Send message number 26 to 8800.
• Dial request *880*26*number#.
• Go to menu *880*0#.

You can remove a person in the following ways:

1. Go to menu *880*0#.
2. Send message number 27 to 8800.
3. Dial *880*27*phone#.

How to call with a negative balance - alternative methods

If you have exhausted the daily limit on calls at the expense of a friend, then you can use the following MTS options:

1. "Call me back". To use the option, send the command *110*number#. After a few minutes, the interlocutor will receive a message asking you to call back.
2. "Promised payment". Top up your balance for a few days using funds from the MTS mobile operator. Send the command *111*123#, follow the instructions to activate the option.

Alternative services have limitations, so please review their terms and conditions before using one of them (especially Promised Payment).

Additional MTS services for dialing at the expense of the interlocutor

For the interests and convenient use of mobile communications, MTS has provided other options for making calls to the account of the called client:

• “In complete confidence.” Each month the client is credited with an additional cash reserve according to income.
• “Direct transmission”. It is possible to top up another user's account at your own expense.
• “Positive zero.” It is possible to use the connection with a zero account balance.
• “Individual loan”. The user can pay for the service provided much later.

0

0

Help MTS service - how to call?

How to make calls at the expense of another person? There are two ways:

• Dial 0880 (telephone) and press the call button.
• Call 0880, then enter the subscriber's mobile number.

The client will receive a call from the system. The robot will offer to pay for the call; if you agree, the connection will occur. After the call is completed, the cost of the call will be debited from the subscriber according to the current tariffs for the option.

When roaming, you can send a USSD request – *880*number#.

The client will also receive a call from the system with an offer to pay for a conversation with another subscriber. He can accept or refuse the connection.

Terms of use Help from MTS

Above we looked at how to make a call within the MTS Help Out service.

Here it is important to take into account several important conditions:

1. When using the functionality, the subscriber agrees to the terms of the Public Offer.
2. Clients have access to no more than 10 calls per day.
3. Requests in your home region are not charged.
4. If a person has incoming forwarding enabled, a connection using the Help Out option is not established.
5. For outgoing calls using the Help function ]Anti-Caller ID on request[/anchor] or regular Anti-Caller ID do not work.
6. Subscribers of the Cool or Cool 2009 tariffs are only able to make outgoing calls within the Vyruchai service.
7. It is possible to set additional limits on the number of calls within the Help from MTS service - up to three. To do this, you need to come to the MTS office or your personal manager.

The last option is available only to corporate clients.

Advantages

What are the advantages of this option?

1. You can urgently make a call to another subscriber.
2. The Help Out service on MTS is available to all clients.
3. It's pretty easy to request.
4. You can make an unlimited number of calls at the expense of others.
5. The option is available not only for local calls, but also in roaming.
6. The conditions for it are as simple and clear as possible.
7. It can be quite useful in various situations.

This option should only be used in emergency cases. Some are trying to save money with its help, but it is not entirely correct to shift the cost of calls to other subscribers.