It is impossible to imagine the modern world without a mobile network. It not only helps you to be in touch anywhere in the world 24 hours a day, but also to gain confidence that everything is fine with your loved one. To do this, you just need to call his number. However, sometimes unforeseen situations arise, and instead of beeps and a familiar voice, the subscriber is answered by a system that informs that the service of this number is temporarily suspended. Tele2 users who encounter a similar problem are advised to read this article to know the reasons for such a message.
Reasons for suspending Tele2 subscriber service
There are several reasons for terminating service to a client of the cellular company Tele2.
Zero or negative balance
All Tele2 subscribers can receive calls and messages with a zero balance for 30 days. If after this time you do not deposit funds into your account, the number will be blocked. When the amount on the personal account drops below the zero mark, service of the number is suspended until the debt is fully repaid.
While in roaming
Information about service suspension may appear if the called user has left his home region. And even if there are funds in his account, they may not be enough to make a conversation, since in roaming all incoming calls are paid. The only way out in this situation is to top up your balance. As soon as the money is credited, the conversation will take place.
Voluntary blocking
Sometimes subscribers block a mobile phone number on their own initiative. This need may arise, for example, if the SIM card is lost. To limit the unauthorized use of the SIM card by unknown persons, the subscriber contacts the call center or the nearest company office, where the blocking is carried out. Until the SIM card is restored, when you make a call, the system will indicate that the service has been suspended.
Network failure
The cause of a failed call may also be system problems, from which no cellular operator is immune. If, when calling again, everything turned out to be in order with the called number, then the reason was precisely this failure. On Tele2, the system may also issue an erroneous message that service of the number is temporarily suspended even if the subscriber is in an area with poor network reception.
If you have questions about servicing the number, you can contact a contact center specialist using the toll-free short number 611. Please note that the application is accepted only from the owner of the SIM card who provided the passport data.
What to do if number service is temporarily suspended (Tele2)
Today our life can no longer be imagined without cell phones. Communication not only helps you maintain contact with anyone from anywhere in the world around the clock, but also allows you to be confident in the health of your relatives and in order in your affairs. All you have to do is dial the desired number. But what if, instead of beeps and an answer, the autoinformer answers us, saying that the service for this number is temporarily suspended. If you are a Tele2 subscriber and are faced with such a situation, we recommend that you read the information below to clearly understand the reasons.
Voluntary blocking
During vacation trips and absences for other reasons, you can temporarily suspend the service of your Tele2 number. In this case, there will be no subscription fee, and the number will be reserved for a long time. The subscriber can enable voluntary blocking independently in his account on the website or with the help of employees of Tele2 branded salons. To remove restrictions, you need to independently cancel the blocking in the remote service service or visit the company office again.
In many cases, resolving a suspended service issue is easy. But for this, the owner of the SIM card must want to unblock it. Friends and relatives will not always be able to remove it.
Why are Tele2 subscriber services suspended?
There may be several reasons for termination of service to a Tele2 client.
The account has run out of money
All Tele2 subscribers can receive calls and messages with a zero balance for 30 days. If after this time you do not deposit funds into your account, the number will be blocked. When the amount on the personal account drops below the zero mark, service of the number is suspended until the debt is fully repaid.
Subscriber in roaming
Information about service suspension may appear if the called user has left his home region. And even if there are funds in his account, they may not be enough to make a conversation, since in roaming all incoming calls are paid. The only way out in this situation is to top up your balance. As soon as the money is credited, the conversation will take place.
Self-locking
Sometimes subscribers block a mobile phone number on their own initiative. This need may arise, for example, if the SIM card is lost. To limit the unauthorized use of the SIM card by unknown persons, the subscriber contacts the call center or the nearest company office, where the blocking is carried out. Until the SIM card is restored, when you make a call, the system will indicate that the service has been suspended.
Network problems
The cause of a failed call may also be system problems, from which no cellular operator is immune. If, when calling again, everything turned out to be in order with the called number, then the reason was precisely this failure. On Tele2, the system may also issue an erroneous message that service of the number is temporarily suspended even if the subscriber is in an area with poor network reception.
If you have questions about servicing the number, you can contact a contact center specialist using the toll-free short number 611. Please note that the application is accepted only from the owner of the SIM card who provided the passport data.
The subscriber you are trying to call has voluntarily blocked his number
Megafon provides the opportunity to stop technical support of a number for one reason or another for a cellular subscriber. There are several conditions that must be met in order for this service to be provided to you. If you have no debts to the mobile operator, then the service of the number is suspended and all kinds of payments are no longer debited from the subscriber’s personal account. The option is provided to the subscriber for a period of 180 days. The subscription fee for providing the service will be 1 ruble per day, and for corporate clients after 90 days - 30 rubles per month.
Subscriber service has been temporarily suspended - what does this mean?
Chupakhina Tatyana Borisovna
This means that the subscriber’s account has run out of funds and the system thus notifies those calling him about this.
If you find it necessary to replenish the balance of this subscriber, then after your money arrives in his account, you will be able to call him.
Dorki
If, when calling the subscriber you need, you hear a similar message, then most likely, his account has run out of funds and the balance is negative; in addition, the subscriber himself could temporarily block his phone number by contacting the subscriber’s cellular service, also, possibly, At this point in time, he is beyond the reliable cellular reception of his operator.
Obsydyan
Now, on most tariff plans, incoming calls are available even in cases where the subscriber has no money left. But if there is a deep minus, the subscriber’s service may be temporarily suspended. “Temporarily” means until the balance is replenished, so you can send him money yourself. The only question is how much, because the minus can be very deep.
Mirra-mi
The message “Subscriber service is temporarily suspended” indicates that the person you are calling has run out of money on their phone. He needs to top up his account for incoming messages to start being accepted. Most likely he has some amount of debt on his account, for non-payment of which his number was blocked.
88Summertime88
This means that you have gone into the red, and by a decent amount. If I'm not mistaken, some operators even provide services with a balance of minus ten rubles.
But basically, if you have the slightest debt, you can neither make nor receive calls.
-Orchid-
This means literally what they say. That is, the number is not in service. This means that the world does not have enough money to even receive incoming calls. Most likely this is a negative balance; this is usually the reason for the suspension of service. To resume using this number, you just need to top it up with the required amount.
Raziyusha
The meaning of these words is this: there is a very large debt on the account that needs to be repaid before the services of the cellular operator are available. My sister received a message like this when she moved to another region and changed her phone number, but there was a debt on that number. Need to pay off.
Violet a
The subscriber's service can be suspended only if the subscriber has a negative balance; if the subscriber has a zero balance, the operator still continues to serve him. And if the subscriber has a negative account balance, the operator stops servicing this number until the account is replenished.
Leona-100
This means that the called subscriber has run out of money in his account and the balance has gone negative and even incoming calls have been blocked. In this case, the provider blocks the subscriber’s number until the balance on the phone is replenished. You can top up the account of the person you need yourself, then you will be able to call him again.
Marlena
When the subscriber's balance goes into minus, the telecom operator sends this or a similar message. But if you call someone and hear this phrase again, it means you are still in the red. If you want to continue using this SIM card, then you should put money in.
Stalonevich
This means that it’s been a long time since you last put money on your phone. Check your balance! There's probably already a lot of debt there.
Also look at the expiration date of the SIM card, maybe it has already expired a long time ago.
How to block a Tele2 SIM card forever?
If a person decides to deactivate the Tele2 SIM card forever, this can only be done in the office of the mobile operator. It is impossible to completely block a SIM card through a special command or by calling.
At the official representative office of the provider, you will need to present your documents to the manager and fill out the appropriate application. The number will be completely blocked within the next 2 months. When the card is closed, the operator will inform the user about this via telephone or SMS.
Note! Cards closed in this way cannot be restored.
Service for the number you dialed is temporarily suspended - Tele2
Each of us has at least once heard this phrase spoken by a robot instead of the expected beeps that would indicate that a number is being dialed. “Service for the number you dialed is temporarily suspended” in Tele2 means only one thing: the SIM card is blocked for some reason. Let's see what could be the matter.
Network failure
What does “the number you dialed is blocked?” mean? This phenomenon is sometimes, extremely rarely, a normal system failure. That is, the caller is mistakenly given a similar message.
That is why the first advice that can be given is to call back. Or, for example, first reboot your phone, and then resume trying to communicate with the person. It is likely that the glitch will be fixed. Accordingly, you will be able to contact this or that subscriber without any problems. And the message will no longer bother you. However, usually such a phenomenon occurs quite reasonably. But for what reasons? There are several options for the development of events.
Pay attention to the wording
We can hear the phrase mentioned in the title both in the context that our SIM card is not being serviced, and that the number of the potential interlocutor is not being serviced. In the first case, the word “your” will be present, in the second the robot will say “service to this number is temporarily suspended,” the Tele2 system adheres to such wording.” First, let's look at the most common options. Let's start with where we are informed that the interlocutor has been blocked. What does “subscriber service is temporarily suspended” mean in Tele2 when making an outgoing call:
- The subscriber is in an area where the communication signal is very weak, and his device constantly loses the network.
- The subscriber is in international roaming and does not have enough funds in his account to receive incoming calls.
- The owner of the phone intentionally blocked it, temporarily or permanently.
If, when you try to make an outgoing call, the robot reports problems on your side, then this can only be a block due to non-use of the number or a negative balance.
What to do if the Tele2 mobile network is unavailable? You will find the answer to this question in another article on our website.
As you know, the operator’s line of tariff plans is very diverse, but not all of them are suitable for each person personally; for such cases, there are many articles on our website about how to change or disable the tariff. How to disable the Classic tariff on Tele 2 is one of them.
4. The subscriber has activated call forwarding, and one of the conditions 1-3 is met
Situation:
the subscriber you are calling has activated call forwarding to another number, and one of the conditions described in this article is met. In this case, the dialed number may also be unavailable.
Solution:
the subscriber you are trying to call must disable call forwarding or eliminate the reason why communication services are temporarily not provided.
Take care of your number and ensure timely replenishment of your balance so as not to find yourself in an unpleasant situation when service is suspended.