When planning a trip abroad, the question arises of how to stay in touch, talk with family and pay a reasonable amount for mobile communication services. In this case, before traveling to other countries, you should familiarize yourself in detail with the communication conditions for roaming. If you manage the funds in your account correctly and additionally connect to a favorable tariff or services that provide preferential communication prices, then international roaming will not be a problem. This article will discuss Tele2 roaming abroad, its cost and capabilities.
Tele2 roaming conditions in Russia
Today, most Tele2 tariff plans retain the conditions if the client travels outside the home region. This applies throughout Russia, with the exception of Crimea and Sevastopol.
Thus, you can safely travel around the country without fear of additional costs for mobile communications.
However, some tariffs may have special conditions. You can view them on the TP main page on the official website of the company in question.
How to top up your account
If during a trip around the world there is a need to top up the balance, then some clients may experience certain difficulties. To check your balance outside the country, use the combination *105#. It is best to take care of your balance before your trip, replenishing it with the required amount while still in Russia. Additionally, you can buy several recharge cards from Tele2 and take them with you on your trip.
If the balance approaches zero and there are no cards for replenishment, then you can use your personal account on the website of the Tele2 operator. This method is considered fast and convenient. In this case, the transfer of funds to the balance is carried out by withdrawing funds from a bank card and crediting them to a mobile account. All that is required from the network subscriber is to go online, select a replenishment form, which indicates the bank card number, its expiration date, the client’s name, as well as the CVV code on the back of the card, which consists of three digits. For the replenishment procedure to be successful, the card must be linked to a mobile number.
Subscribers have the opportunity to use a special service from the Tele2 operator called “Autopayment”.
Tele2 international roaming conditions
When it comes to international roaming, specific terms vary depending on the country you're traveling to. Below we will look at the instructions that will allow you to find out the current conditions for your case.
Additional services
Today, an additional service that can be activated when traveling abroad is popular. We are talking about the “Unlimited Internet abroad” option. Here is a list of its main conditions:
- Maximum Internet speed - 200 Megabytes per day;
- The rest of the traffic is provided at speeds up to 128 Kbps;
- In Montenegro there are no restrictions on speed or traffic volume;
- There is no connection fee;
- The option is enabled by default on the Premium tariff plan. On other TPs you need to connect separately.
- Cost - 350 rubles. in a day;
- The fee is charged only on those days when you used the Internet outside of Russia;
- Controls: Activate: *143*71#;
- Deactivate: *143*70#;
- Check status: *143*72#.
Internet abroad
The “Internet abroad” option allows the client to use network access at a favorable price, however, this offer does not include the CIS countries and Europe. An option is provided for a subscription fee, which is charged daily in the amount of 300 rubles. For this amount, a Tele2 user will receive 10 MB of traffic to access the Internet. If the provided traffic begins to be overused, then the payment becomes per megabyte and the fee will be 30 rubles / 1 MB.
The service is managed through your personal account on the Tele2 website or by entering service requests. For example, if there is no access to the Internet abroad or there is no PC, then the connection to the Internet package is carried out using the command *143*41#. 15 minutes after sending the request, funds will be debited from the balance, and in return the user will be credited with 10 MB of Internet. The volume may seem small, but abroad the cost of 1 MB, without the benefits provided, will be several times higher.
Upon arrival home, the service must be deactivated, otherwise the subscription fee will continue to be charged. To deactivate, dial *143*40# on your device and make a call. To check whether the service is disabled or activated, use the command *143*4#.
The option works on any Tele2 tariff, and the connection can only be made by the subscriber himself or with his consent. The service operates exclusively outside the country, but if you do not disconnect it in Russia, the money will be debited from your balance. To detail the list of countries, you need to go to the operator’s website or call the operator at 611.
Tele2 conditions in Crimea and Sevastopol
If you are going to go to Crimea or Sevastopol, it is recommended to connect a separate one. Its conditions:
- Free connection;
- 200 Megabytes per day at maximum speed;
- The speed above the packet drops to 128 Kbps;
- The cost is 300 rubles per day of use;
- Controls: Activate: *143*51#;
- Deactivate: *143*50#;
- Check status: *143*5#.
How to save on calls:
allows you to reduce the cost of all incoming calls to 5 rubles per minute. The subscription fee for use is 5 rubles per day. The option is available for connection on all tariffs.
To activate the service, USSD commands are used:
- *143*1# — connection;
- *143*0# — shutdown;
- *143# - status check.
You can also enable or disable “Conversations without Borders” in your Personal Account or in the “My Tele2” application. You need to open the “Services” section, go to the “Travel Discounts” tab, find the option and click “Connect”. To stop working, you need to find “Conversations without borders” in the list of active services, go to the page and click “Disable”.
How to find out Tele2 conditions in international roaming
If you are going to travel to another country, it is recommended that you first familiarize yourself with the Tele2 conditions in it. You can do this in two simple ways. Let's look at each of them separately.
On the official site
- Go to the roaming section on the Tele2 website using the link: https://tele2.ru/mobile/roaming .
- Select the country you are planning to travel to in the top search bar. All you have to do is start typing the name so that the desired option appears.
- Immediately after this, all conditions for traveling to this state will appear. Namely:
- Call costs;
- Internet cost;
- Additional recommendations;
- Information about registering and making calls.
USSD request
This method is suitable for those who are already roaming. It is enough to send a special USSD request to receive current conditions at your location.
- Go to the dialing menu on your smartphone.
- Enter combination: *107#. Then send it from your Tele2 SIM card.
- Wait for a notification that the request has been sent successfully. Within a few minutes, your phone will receive a message from your operator with detailed roaming conditions.
Description
Before you go to another country, you need to make sure you have funds in your mobile account. To check your balance, it is recommended to use service request *105#. After crossing the border, the client begins to have a non-standard tariff for the home region for mobile communication services, so even for incoming calls or for turning on an answering machine, funds will be charged from the balance. But it should be noted that the Tele2 company makes payment immediately from the first second.
Before the trip, you should disable forwarding, if it is enabled, in order to save money; to do this, you need to dial and send the request ##002# on your device. Upon returning to your home region, you can restore the service and call history very easily if you use the voice mail service or the “Who called” option. When additional questions arise abroad, Tele2 customers can use the number to communicate with an operator that does not have a tariff plan. All you need to do is dial +7 (951) 520 0611 and wait for a response from a Tele2 employee.
The question often arises about connecting Tele2 international roaming on your phone, but this process will be automatically activated after the client enters another country. If the connection does not occur automatically, then the user will need to go to the settings and select the network independently, depending on the country of residence.
You need to remember one more rule that applies in foreign countries. Calls are made through “+”, then the country code is written, after which the subscriber number is indicated. For example, if you are calling home, you need to dial +7 and enter the client number.
Unlimited Internet abroad at the lowest prices!
Available countries
Tele2 company selected 124 of the most popular tourist destinations:
- Antarctica: Villa las Estrellas Europe: Austria, Akrotiri and Dhekelia, Albania, Andorra, Belarus, Belgium, Bulgaria, Bosnia and Herzegovina, Vatican City, UK, Hungary, Germany, Greece, Georgia, Denmark, Jersey and Guernsey, Ireland, Iceland , Spain, Italy, Cyprus, Latvia, Lithuania, Liechtenstein, Luxembourg, North Macedonia, Malta, Moldova, the Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Ukraine, Faroe Islands, Finland, France , Croatia, Montenegro, Czech Republic, Switzerland, Sweden, Estonia. Asia: Azerbaijan, Armenia, Afghanistan, Vietnam, Hong Kong, Israel, Indonesia, Iran, Kazakhstan, Cambodia, Qatar, Kyrgyzstan, China, Kuwait, Macau, Malaysia, Mongolia, Myanmar, UAE, Palestine, Saudi Arabia, Singapore, Tajikistan, Thailand , Taiwan, Turkey, Uzbekistan, Philippines, Sri Lanka, South Korea, Japan. North and South America: Argentina, Aruba, Barbados, Bermuda, Brazil, British Virgin Islands, Guyana, Haiti, Guatemala, Grenada, Greenland, Dominica Island, Cayman Islands, Canada, Costa Rica, Cuba, Mexico, Montserrat, Panama, Paraguay, Peru, Puerto Rico, El Salvador, Saint Vincent and the Grenadines, Saint Lucia Island, USA, Turks and Caicos Islands, Uruguay, Chile, Ecuador, Jamaica. Africa, Australia and Oceania: Australia, Algeria, Ghana, Egypt, Zambia, Western Sahara, Ivory Coast, Morocco, Nigeria, New Zealand, Sudan, Tunisia, Fiji, South Africa.
Show list of countries
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Funds are written off only in these countries, and activation of the service itself is completely free.
How to use the service?
Despite the fact that using roaming is quite easy, you still need to know some rules:
- If you want to call a Russian number, you need to enter the following combination: *147*+7ххххххххххх#, and then the call. It is worth noting that when dialing a number you do not need to enter the number “8”.
- If you need to make a call to a foreign number, then the combination of numbers will be as follows: *147*+ххххххххххх# and press the “Call” button. In this case, under the designations xxxxxxxxxx the country and city code of the called number is hidden.
After this, a call will be made to your number, which must be answered in order to connect with the required subscriber.
Important! When roaming, the phone display shows the name of the operator and instructions on how to make calls.
Additional information for tele2 customers
Sometimes there are situations when the device does not connect to the network. What to do? Everything is very simple. You just need to make a few simple manipulations to make calls, surf the Internet, and send SMS messages.
So, to set up a network in Tele2, it is recommended: go to the network settings section, view the entire list of networks and select the network you need. For Tele2, roaming in the capital is provided by partner operators such as MTS and Beeline.
If even after these simple manipulations the phone does not connect to the network, then it is better to seek help from a specialist or dial the number of the Tele2 subscriber support center - +7(951)52-006-11.
Roaming on Tele2 in Russia can be carried out with the option in question. It is provided to every Tele2 subscriber in Moscow and other regions , provided that he has sufficient funds in his account. The phone will automatically register to the new network, selecting it as its home region. If this does not happen automatically, you need to do the following:
- go to the phone menu, open the “Settings” section and select “Network settings”;
- set manual network definitions;
- among the available networks you need to choose
