Tele2 roaming service is ideal for all subscribers who cross the Russian border. We will talk about connection methods, the amount of payment for cellular communications and Internet traffic, as well as other features of this option in the material presented below.
Many cellular subscribers have their own business and go abroad on work trips, and some clients are avid travelers and often go abroad as tourists - both need to stay in touch with business partners and relatives who remain in the Russian Federation .
How to view a printout of TELE2 calls?
If you need to view a printout of TELE2 calls for the last month, this article is just for you. Of course, you can get details of your calls by contacting the company’s specialists who have such information and can help you. But you can also find out exactly where the money went over the last month in another way, which we will tell you about a little below.
IMPORTANT: The information on the site is provided for informational purposes only and is current at the time of writing. For more accurate information on certain issues, please contact official operators.
How to get detail data?
If you intend to get a complete printout of TELE2 calls, you should familiarize yourself with our tips. • first of all, a printout of calls is necessary in order to find out where exactly the money is going from the mobile account. We have already indicated the first way to obtain such a printout - contacting a company employee. The second option is to work with the so-called user interface. Any of the selected options will help you get the desired printout and find out all the necessary information about the expenditure of funds; • To make a printout of calls, contact your nearest service center. You can see the office addresses on the company's official website. When contacting employees, do not forget to take with you documents that prove your identity. In the office, you can write an application requesting full details of calls and after which you will receive the material you need in your hands;
• You can also get a printout by working with your personal account. To do this, you must be registered on the company's website. Once you log into your personal account, you will find call statistics and can print them yourself. If you do not know for what reasons money was withdrawn from your account, go to the “My number” tab, then “Status” and there you will find all the information on your phone;
If you have an IMPORTANT or very URGENT question, ask. Ask a Question
• You can get information about the expenditure of funds from your phone over the past months in the following way: select the “Services” category, while logging into your personal account, then select the “Send details” function. The necessary information will be sent to you by email that you provide.
Thus, you can obtain the necessary information about the status of your account either independently or by contacting qualified service center specialists. Use our tips, and you will always be able to track where exactly the money is going from your mobile phone.
Conditions and cost of international roaming
The features are largely similar to intraterritorial travel. First, decide on the country you are going to. After this, go to the official website of the Tele2 operator and read the payment rules in a specific region. In the international communication section. Set the most acceptable tariff option suitable for traveling abroad. Disable all Tele2 subscriptions and options that withdraw money daily or are connected to the Internet. For example, this is call forwarding; to disable it, dial ##002#. Don't forget to periodically check your balance status - *105#. It is quite easy to spend a huge amount of money abroad; the calculation begins from the first second of the call. Accidentally going online can hit your wallet hard.
It’s easy to connect roaming on Tele2; it doesn’t require installation. The function is installed by default on every SIM card and automatically starts working when crossing the border.
Tele2 printout, Tele2 call printout
Services we provide
Tele2 call printout is a detailed report, for a specifically selected period of time, of all received and outgoing calls, incoming and sent SMS, to a specifically selected subscriber. In fact, Tele2 call printout is the same Tele2 call printout
, only with a different name.
Using our website, you will have access to all deleted information from your phone, including not only the text and phone numbers used, but also the time, date and location of the object during the period of calls. By ordering a printout of Tele2 calls and SMS from us, you will receive a large amount of useful information about the subscriber you are interested in, which mobile companies store for a long time. Just imagine what important information Tele2 call printout
someone else's number.
Methods for obtaining printouts of Tele2 calls
Of course, the question immediately arises about how the system for collecting such information occurs and how to legally acquire it. There are several ways to obtain a printout by number. The easiest way is when the SIM card of the desired subscriber is registered in your name. You just come to the nearest Tele2 office and order a printout of calls. Call printouts are provided to Tele2 subscribers by law.
In another case, Printout Tele2
available to you only with our help. Our website will help you fill out an application in which you indicate the required phone number and your contact information, and after a while, you will enjoy full awareness.
Only from us you will receive a file that will contain the most complete information: all phone numbers, incoming and outgoing calls, messages, date of calls, time of SMS receipt, duration of conversation, texts of all messages, location of the subscriber at the time of the call, and more.
How to apply
To quickly process your request, you must fill out your application correctly. In fact, ordering a printout of Tele2 calls is very simple. Simply fill out the required form on our website. After payment, in any way convenient for you, the result of your application will be delivered to you.
After receiving your application, our employees check the information, and when the money arrives in our account, the order is transferred to a special mobile communications department. The entire procedure lasts from 2 hours to a day.
How to make call details on Tele2?
“I didn’t have time to save an important number.” “I don’t understand why the money was debited from my phone account.” A printout of calls, SMS and traffic will help answer these and other frequently asked questions. Each operator provides such a service to its subscribers in one form or another. How do you order and receive details on Tele2?
How to find out the cost of services in a specific country
To find out the price of services in Turkey, China or another country where the subscriber plans to travel, you need to follow the link tele2.ru/mobile/roaming and indicate the country of interest.
In a moment, a detailed description of the prices for calls, messages and Internet in the specified country will appear on the screen. Here you can compare the cost of minutes in regular roaming and with one that helps you save money when making calls abroad.
The essence of the service
Detailing - a list of all transactions performed on the number, with a breakdown of time, date, duration/volume, direction and cost. This is an effective way to control your expenses and plan future communications expenses. The extract is provided to the subscriber-owner of the number by each mobile operator.
The printout reflects all completed operations: calls, SMS, access to the Internet, reading voice mail, forwarding. Information about a call that the subscriber did not accept (missed), or an SMS that he did not have time to read (the phone was turned off, and undelivered messages are stored for only 72 hours) will not be included in the statement.
Tele2 also does not provide transcripts of SMS contents in accordance with the Law on the Protection of Private Information.
Detailing is a simple way to find out the number if the subscriber has lost the SIM card or forgotten it and did not have time to save it. But as a method of dealing with anonymous calls, it is not very effective. In standard printouts, the number that is displayed as unknown will be marked.
Using the details, it is easy to check whether the phone has unwanted services and which service provides them. Subscriptions are marked as "Entertainment Content". The printout will indicate the number or website from which the paid message came and its cost. Once you know the information, you can clean the SIM card yourself or with the help of your operator.
Additional terms
To find out details regarding a specific tariff plan, you need to go to the user page and set the list of services offered. It is also possible to call the hotline for more information. Additionally, it is recommended that you familiarize yourself with the following conditions:
- Disable forwarding before traveling using the combination ##002#. Refusal to carry out the operation will result in additional fees being charged.
- Replacing the SIM card with a plastic one with the company logo. In order to obtain a guarantee of delivery of the listed services outside your home region, it is recommended to replace the card with a product with the operator’s logo if one is not found.
- Check and top up your balance. Lack of money in the account will limit the use of the network, so incoming Tele2 roaming calls in Russia will not be available to the subscriber.
How to order call details
The details include the following information:
- telephone number and period for which the report was prepared;
- facts of account replenishment in cash and through mobile transfers;
- accrued fees for connected services and subscription services;
- list of calls, SMS, consumed traffic and other operations with decryption;
- summary report on spending on calls, messages and the Internet (amount accrued and withdrawn);
- useful information from the operator.
The list of operations is presented in a table that contains:
- time (date, hours, minutes, seconds) of the action;
- current tariff. If the operation is free, they write “BV”;
- type of operation (incoming/outgoing call, SMS, message to voice mail (“Voice Mail”), access to the Internet);
- phone number or website - direction of call or message;
- duration in seconds for calls, volume for consumed traffic;
- call duration in minutes. On classic Tele2 tariffs, per-minute payment is valid, starting from the 3rd second. That is, time is always rounded up;
- tariff cost;
- amount accrued for payment.
Order details through a consultant
The call operator will not be able to provide details, since this service requires identification of the applicant by passport. Therefore, he will invite the subscriber to come to one of the communication shops.
To order a printout through a sales office consultant, you need to fill out an application indicating:
- period;
- passport details;
- method of issuing the document (electronically by e-mail or in paper form).
The owner of the contract must present his passport or a notarized power of attorney from another subscriber, which states the right to receive this service.
In the office you can order details for the last 36 months from the date of application. The request processing time varies from 15 minutes to a day.
Via Personal Account
The easiest and most convenient way to get a printout of calls for the last 6 months is to submit a request through the subscriber’s Personal Account on the Tele2 website. The result will come in the form of a PDF file by email, and will also be available in the Personal Account itself in the “ My early statements ” section.
In your personal account, you need to go to the “Expenses and Payments” section, “Details” subsection. In the form to fill out, you must select a month and indicate your e-mail address. A printout is prepared and sent to the subscriber depending on the server load level from several minutes to a day.
Order details through the mobile application
The Tele2 mobile application is an alternative way to request a statement online. Here, in the left menu in the “Expenses” tab, you need to click the “Detailed details” button, then in the window that opens, select the month and specify the email address. The document will be sent by email in PDF format.
Save on mobile communications
To reduce costs, Tele2 offers to connect one of three possible services.
Zero everywhere
An excellent service for travelers around Russia. Its essence is simple - all incoming calls remain free even outside the home region, and the cost of outgoing calls is 2 rubles.
Anyone can connect the option by typing the USSD command *143*21#.
To turn it off after returning home, use the request *143*20#.
Terms of Use:
- Subscription fee of 3 rubles per day.
- Possibility of connection only at certain tariffs.
- The preliminary deadline for the provision of services is 09/30/2016.
Internet abroad
An ideal option for those who cannot live a day without checking the news, mail, social networks and more. The service is provided outside Russia on all Tele2 tariffs.
You can connect it by sending a request to *143*31# if you plan to visit the CIS countries and Europe, and *143*41# if you are flying to other countries. Disable the option by dialing *143*30# and *143*40# respectively.
You can see the cost in the photo below.
Conversations without borders
This option only applies to incoming calls abroad. Its essence is as follows: for a subscription fee of 5 rubles per day, all incoming calls will also cost 5 rubles. Agree, this is a very profitable option, especially for those who are in countries of the 2nd and 3rd groups and must pay 35 or 65 rubles for each minute of a call at the regular rate.
Activation of the option is offered upon request to the number *143*1# . To stop using it, dial *143*0# .
Tariffing of services
The service ordered through your Personal Account or Mobile Application is free. A printout upon online application is available for any of the last 6 months, including the current one. Repeated requests are also free of charge.
Receiving the service through a sales office operator will cost the subscriber, depending on the region, 30–50 rubles. for a monthly report, 2–4 rubles. per day. Detailing is paid, both on paper and electronically by e-mail.
How to receive SMS details on Tele2
It is impossible to request details of calls to Tele2 in the form of an SMS message. But the operator offers another service in return - to get information on the last 5 paid actions for the previous 2 days.
Such actions include charging the subscription fee, tariffing of services, outgoing SMS and calls (if they were tariffed), access to the Internet. The information is given in the form of a list:
- type of operation (“Outgoing to Megafon”, for example);
- phone number - direction of call or message;
- date and time of commission;
- amount written off.
You can order an SMS with data by dialing the shortcut command *154*1# and pressing the call button. The cost of the request is 1 rub. The subscriber receives the result within 30 minutes.
Roaming in Russia
When traveling outside your region, you want to be able to share your impressions live. Tele2 subscribers can travel around Russia, freely using the Internet, social networks and instant messengers - without surcharges or connecting additional services. Even incoming calls will be free.
From August 27, 2021 on tariff plans “My Tele2” and “My Tele2 04_2018” when traveling in Russian regions, with the exception of Sevastopol and the Republic
Crimea, outgoing calls to Tele2 numbers in the region of your stay will become unlimited. SMS to numbers in the host region will be charged according to the tariff conditions in the Home region.
On the “My Conversation 04_2018”, “My Conversation 11_2017” and “Black” tariff plans, outgoing calls to Tele2 numbers in the host region will become free, outgoing calls to other numbers in the host region will consume the package of minutes included in the tariff plan. The cost of calls above the package and outgoing calls to other Russian numbers will be 2 rubles/min.
On the “Black 04_2016” tariff plan, outgoing calls to Tele2 numbers in the host region will become unlimited, outgoing SMS within the host region will be consumed from the package included in the tariff.
On the “Moscow Says” tariff plan, outgoing calls to all numbers in the host region will be unlimited, SMS to numbers in the host region will be spent from the package included in the tariff plan.
The specified conditions will apply in case of payment of a subscription fee for the tariff plan.
All incoming calls when traveling within Russia are free.
Feel free to take your fare for a trip, communicate with friends and family, share your impressions - do not limit yourself in any way when traveling.
