The mobile operator Velcom, operating in Belarus, offers its customers an extensive range of tariff plans, among which there are very profitable options for both phones and tablets. Often, the company’s clients need to find out their tariff for Velcom. There are various methods for this (USSD commands, calls to support), each of which will be discussed in this article.
Balance and traffic
Subscribers should remember that USSD format messages are not saved in the phone’s memory. They pop up almost instantly after entering a command and are saved until the owner of the smartphone presses any key on the gadget.
You can also find out information using a USSD command while roaming, but only if this function is supported by your roaming partner.
Using a set of symbols, you can find out your balance and check Internet traffic.
| *100# | Balance check |
| *100*1# | The balance of minutes, megabytes, SMS or MMS included in the tariff package; |
| *100*3# | The amount of the mandatory payment when purchasing goods in installments, as well as the balance of the total amount and the established end date for payments |
It should be taken into account that phones of different models display requests completely differently. If a dialogue window appears on the screen, then you should answer the questions using the numbers on the keyboard.
Answers may be in Latin, even if the phone is set to Russian. This is due to the peculiarities of the system.
How to transfer money from Rostelecom to another operator
Transferring money from Rostelecom is possible not only within the network, but also to numbers of other Russian operators: Beeline, Megafon, MTS, Tele2
Despite the merger of the two largest companies, the tariff schedules, as well as the terms of service, are different. To transfer money to Tele2 you need to use other commands:
- USSD code *103*Tele2 subscriber number, starting from 8*transfer amount# “call”.
- Wait for an SMS with a code.
- Enter *103*confirmation code# “call”.
The main feature is that the translation is free.
To send money from Rostelecom to Megafon, you need to use a USSD code, similar to an intranet transfer. A special feature is the format for entering the subscriber number. Each of them will be correct:
- 8YYYXXXXXXX
- 7YYYXXXXXXX
- YYYXXXXXXX.
Tariff management
The Wellcom operator website contains a convenient directory that contains all the most popular queries. Thanks to this, you can quickly find out complete information about tariffs, services and balance status.
| *141*2*1# | Information about the number and current tariff plan |
| *141*2*3*1# | Information about the current Internet tariff plan and the date of the next subscription fee payment |
| *141*3*3# | Add/change/view your favorite number |
| *141*3*4# | Changing tariff plan |
If you have any questions, you can ask them in the chat or contact the operator by calling the hotline number.
other methods
Another popular option that allows you to find out the Velcom tariff being used is the user’s Personal Account. Subscribers who can access the Internet from a mobile phone have the opportunity to easily find out everything about their tariff plan, as well as gain full control over their own telephone number. Those who want to independently understand all the connected services, tariffs and functions and be the first to learn about new promotions and programs of the mobile operator should create a Personal Account on the Velcom portal.
You must first register with the service: this procedure will not take much time. Login to your Personal Account is carried out in the generally accepted manner:
- Log in to your mobile operator's portal.
- Click the “Personal Account” button -> “Register”.
- Fill out the form that opens with your data and complete authorization.
Next, the system will redirect the user to the Personal Account, where he can find out all the required information about the tariff.
Service management
Through queries, you can find out which services are connected, as well as disable them.
| *141*2*2# | Information about all connected services |
| *141*3# | List of services allowed for connection |
| *114*1# | Setting or canceling a ban on company SMS mailings |
| *147# | Information about personal number in international format |
| *114*2# | Setting or canceling a ban on receiving ACCA news |
| *115*0# | Receiving USSD messages in Latin letters |
| *115*1# | Receiving USSD notifications in Russian |
| *118# | Connecting preferential packages of minutes for communication with subscribers of other networks |
| *133# | Activating the “Back in touch” option. Velcom clients who called when you were unavailable will receive an SMS notification when you are in touch again |
| *145*9# | Receiving prepaid services |
| *145# | Switching to work without prepayment |
| *200*2# | Connection and subsequent disconnection |
| *441# | Connecting or disconnecting voicemail |
| *141*9*1# | USSD help |
There are separate commands for changing options on individual tariff packages. Combinations of numbers can be found in the description of the tariff plan. Thanks to the same commands, you can see all connected services.
How to find out the tariff plan for Velcom: possible options
A subscriber can obtain data regarding his number in several ways. Conventionally, they can be divided into two categories: through self-service systems or with the help of the operator’s service employees mentioned earlier.
Obtaining any data related to the account status, list of connected services and options is free of charge. Let's take a closer look at each of the methods that can be used to view information about Velcom tariffs (corporate tariff, options for individuals).
For mobile Internet and MMS
Using USSD commands it is convenient to manage mobile Internet and MMS. combinations of numbers allow you to instantly find out the necessary information.
| *135*0*5# | Receiving a trial MMS |
| *135# | Setting up Mobile Internet, MMS or video streaming |
| *135*1# | Connecting and then disabling the “Mobile Internet” option |
| *135*3*1# | Information about the Mobile Internet package and provision of an access point |
| *135*3*2# | Information about the activated package, its price and the date of the next subscription fee debiting |
| *135*5*1# | Connection and disconnection |
| *135*5*4# | Connect or disconnect |
| *135*7# | Connection for additional traffic for a day |
| *135*3# | Information about the connected mobile Internet package. You can check the available megabytes. |
| *100*51# | Quick shutdown of services due to debt |
By dialing *404#, the subscriber can find out what’s new in the tariffs and what advantageous offers are currently in effect.
General information on translations
available only after connection. To do this, you need to enter the command *126# “call” in tone dialing mode or call the toll-free number 8 (800)-300-18-00. All reference information on the option can be obtained in the same ways. Cancellation of the service can also be issued using the USSD command *126*0# “call” or by sending a message to number 126 with the test “0”. Unlike other operators, Rostelecom does not charge a connection fee and does not set a subscription fee for it.
If you are not currently using the service, there is no need to rush to disable it. Restoring the option in this case will be problematic and take a lot of time.
READ MORE: Ways to withdraw real money from Bitconnect
Rostelecom sets a single commission for intranet transfers to subscribers in the home region - 5 rubles. To transfer money to a roaming number, you will need to pay an additional 5% of the requested amount in addition to the established fixed rate.
It is impossible to transfer funds from one account to another if you have a connected account. Regardless of whether the subscriber has enjoyed credit or not, simultaneous activation of the options is impossible. Before transferring, “Promised payment” must be disabled by calling the toll-free number 0611.
You can also make transfers using the universal platform Mobi.Money. By selecting the appropriate menu item, you can transfer funds from one number to another, or cash out an account to a bank card. Restrictions and limits
The Rostelecom subscriber service agreement specifies the terms of provision
- More than 2 months have passed since the card was activated.
- The minimum transfer amount is 10 rubles, per day no more than 1000 rubles, month – 30,000 rubles.
- The number of requests per day is not limited, but you can transfer money to one number only once.
- After debiting funds from the account, taking into account the commission, there must be at least 20 rubles left.
- The service is not available to subscribers with a connected account, even if it is fully repaid.
- If there is a long period of time since the last time the option was used, the request may be rejected. In this case, you will receive an SMS notification, after which you will need to re-apply.
When transferring funds to another operator, the following restrictions apply:
- The one-time amount should not exceed 4,000 rubles.
- The allowable balance on the balance sheet, taking into account the payment of commission, is 10 rubles.
- The monthly limit on the amount is 40,000 rubles, on the number of transfers – 50.
- The daily limit on requests is 10.
- The interval between transactions is at least 15 minutes.
Depending on the transfer amount using the first method, the operator requires or does not require confirmation of the operation:
- transfer of less than 20 UAH: having completed simple manipulations of the USSD code, you will receive a notification that the application has been accepted for processing and then an SMS confirmation whether you were able to transfer the money to another subscriber or not;
- In order to prevent fraudulent transactions, transfers of more than 20 UAH undergo additional control. After sending, an SMS code is sent to the sender's number. To confirm the operation, you must enter the USSD combination: * 125*code#. If everything is done correctly, Kyivstar accepts the application for work, after which an SMS confirmation of its execution is received.
MORE: Beeline - connection, replenishment and disconnection || Services that can be paid from a Beeline phone
If all steps are completed correctly, the funds are credited to the recipient’s account within 5 minutes. The sender will receive an SMS notification about the execution of the request and replenishment of the balance of another number, indicating the sending parameters: who received it, for what amount the transfer was made.
Roaming service management
If the roaming partner supports the USSD command function, then they can be used in roaming.
| *100*12# | Checking traffic status for roaming |
| *141*3*1*1# | Connecting international calls |
| *141*3*2*1# | Enabling international roaming |
| *141*3*1*3*1# | Connection to the “velcom international” package |
| *141*3*1*3*2# | Disabling "velcom international" |
| *141*3*2*2# | Shutdown |
| *141*3*2*4# | Information about roaming partners |
By dialing the command *141*3*2*3# you can find out detailed information about all available tariff packages in roaming.
Service commands
The Welkom operator has also provided several service commands that allow you to quickly find out various information.
| *141*1# | Making a payment |
| *141*7# | Wrong payment |
| *141*4# | Top up your account with a quick payment card |
| *141*5*1# | Changing the email for invoice delivery |
| *141*5*3# | Disabling the invoice receipt service |
| *141*5*2# | Repeat invoice for a closed period by e-mail |
Using USSD requests, it is convenient to manage your tariff plan and services in real time. There is no need to visit a communication shop or call an operator; all the necessary information appears on the screen after entering the command.
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What difficulties may arise
When a person follows the instructions, he will not face any problems while transferring money. The main thing is to enter the details correctly so that the money goes to the right subscriber. After all, it will be extremely difficult to cancel the procedure if it has already happened. And contacting a payment system or operator does not always yield results.
If everything was done correctly, but the money is not transferred, then there are probably not enough funds in the account. Because you additionally need to take into account the commission that is charged for the procedure and the cost of sending SMS. If you don’t have enough money, then you can either send less money or top up your account. Then everything should go well, and the recipient's balance will quickly increase.
