Termination of the megaphone contract through your personal account. How to terminate a megaphone contract through your personal account

Termination of an agreement

This can only be done by coming to the operator’s office in person with a passport. The addresses of the nearest salons can be found on the website www.megafon.ru or send a request *123# call. Don't waste time and fill out the application in advance. You can print it from here https://eao.megafon.ru/ai/document/5723/file/18o_ContractCancellation.pdf. Please note that termination can only be done by the owner, not the user. If the documents are not issued in your name or the number was purchased in a dubious way without a passport and execution of an agreement, then the procedure will be denied .
In the first case, you will have to look for the owner and take him to a communication salon, or draw up a power of attorney from a notary. In the second case, there is nothing you can do; you can safely throw away the SIM card. You are not in danger. Here are some other points to consider:

Cancellation occurs only in the region in which the number was purchased. You can check your registration on the website https://moscow.megafon.ru/mnp/;
If the data under the contract has been changed, for example, the last name has changed due to marriage, then this issue will first have to be resolved. There shouldn't be any problems, but just in case, take your marriage certificate.

It happens that there is money left in the account. What to do with them? There are several options:

Leave it on your personal account.
Transfer to another number.
Get cash at a mobile phone store.
Transfer to a bank card.

Perhaps this is all you need to know about termination. The procedure is simple and will not take you much time.

Alternative to termination

Today, the telephone number of any subscriber is an integral part of life. It is left for feedback in banks, social networks and other resources. If the numbers are changed, it will cause huge inconvenience. Before terminating the contract, you should think carefully about whether you need to do this or not. It may be worth using alternative options:

If you do not like the quality of the communication services provided, then you have the opportunity to switch to another operator using MNP. When the SIM card is issued to you and there is no debt, you need to submit an application to the operator at the communication shop. If the number is direct, you will not be able to port it. This is only possible with the federal format.
You have moved to live in another region. In order not to change the numbers, you just need to change the tariff. For example, on “Turn on!” This line operates throughout the Russian Federation.
Lost your SIM card. You need to come to the Megafon office, taking your passport with you and restore your SIM card.

Read more: Do Russians need a foreign passport to Uzbekistan?
Under any circumstances, it is necessary to terminate the contract only in the most extreme cases. After all, there are always alternative options. But if there is no way out, it is worth remembering that the procedure can only be carried out in the company’s offices.

Features of the procedure

When submitting an application, you must take into account the following circumstances:

is accepted where it was issued and the number was purchased. Information is checked at: https://moscow.megafon.ru/mnp/;
When changing data over time (change of surname), you need to take a document from the operator proving this fact (marriage certificate) so that no controversial issues arise.

If there is money left in the account at the time of closing the contractual relationship, you can:

leave, forget;
fill out an application to transfer funds to another number;
fill out an application for cash withdrawal;
submit an application to transfer them to a personal bank account (bank card).

If it is not possible to print them, the nearest Megafon branch should have them all.

As can be seen from the above, the procedure for terminating a contract with Megafon, which frightens many people, is not so scary, difficult, and quite feasible.

Find out whether Megafon is deceiving its customers from the video:

What happens if you don’t terminate the contract?

At the beginning of the article, we scared you with stories about scammers, but not every Sim can be found. Many gather dust in the far corners of their apartments. What will happen in this case? According to the conditions, if no paid actions are performed from the number, then after 90 days a subscription fee is included . Its size depends on the tariff plan. As soon as the amount in the account reaches the deactivation threshold, the contract is terminated automatically. The number will go on sale again. In this case, you can restore it, but it will happen as a new connection. You'll have to pay to choose and make an upfront payment for the plan. You may not get the number if someone manages to buy it ahead of you.

Megafon personal account: login. Megaphone blocked personal account

Modern tariff plans do not allow a negative balance, so debt should not accumulate on the account, but there are exceptions: old tariff plans, and the like. Be careful with this.

Alternative method: do not use a SIM card, the contract is terminated automatically

You need to have your passport with you, and also remember the phone number that you want to block and return the funds.
The application is completed in literally 5 minutes. I was told that the money would be cashed out only after 60 days. Attention

In the evening I came home and thought that I had already terminated the contract with Megfon. But it was not there! A girl called me and said that it was impossible to get money in cash at the place that I indicated as the place for issuing money.

And you will need to re-issue the application and enter there the place where you will receive the money, a point at the other end of the city, where it will take quite a long time to get there. Megafon, the future depends on you. Tomorrow I will go to that office to write a second application. Terminating a contract with Megfon is sometimes more difficult than it seems. An elementary operation showed the attitude of our native cellular operator towards the client. What should we do with them? There are several options:

Leave it on your personal account.
Transfer to another number.
Get cash at a mobile phone store.
Transfer to a bank card.

Perhaps this is all you need to know about termination. The procedure is simple and will not take you much time. What will happen if you don’t terminate the contract? At the beginning of the article, we scared you with stories about scammers, but not every Sim can be found. Many gather dust in the far corners of their apartments. What will happen in this case?

According to the conditions, if no paid actions are performed from the number, then after 90 days the subscription fee will be charged. Its size depends on the tariff plan. As soon as the amount in the account reaches the deactivation threshold, the contract is terminated automatically. The number will go on sale again. In this case, you can restore it, but it will happen as a new connection.

In this case, we are talking about terminating the contract for the provision of cellular communication services (by the way, now, instead of terminating it, it is better to use a number transfer to another operator). The third meaning is temporary blocking of the card with subsequent restoration and use. There is another reason why it is necessary to block a number - it is a large subscription fee.

For example, you plan not to use the card for some time, you know for sure that after some time you will still need it. In order not to pay a subscription fee for the period when you do not use a SIM card, you can use. Whatever the reason, we need to know how to block MegaFon’s SIM card if necessary.

Lost your gadget or was it stolen by criminals? Or maybe you don’t want to use the phone number temporarily or you need to terminate the contract forever? There are many situations when it is necessary to block a SIM card from Megafon. Let's talk about ways to achieve what you want.

Reasons for blocking

This concept should be divided into two large categories:

Voluntary. Performed at the consumer's own request. Let's consider popular cases:

the subscriber has lost his mobile device or it has been stolen. In this case, it is necessary to immediately contact law enforcement agencies and the provider’s salon so that attackers do not have time to use personal information;
the user plans not to consume cellular services for a long period of time. For example, he goes on vacation abroad and activates the service so as not to lose money in international roaming.

Attention! It is necessary to block it if you have lost your SIM card, otherwise scammers will use it.

Forced. The blocking is installed without the knowledge of the SIM card owner by the provider or other authorized persons:

if there is a debt on the balance sheet, the operator suspends service for non-payment of the bill until the amount is paid in full;
The new SIM card comes with a PIN key for activation. If you enter the key incorrectly three times, you will be blocked. To remove it you will need to enter the PUK, which is also indicated on the package. 10 attempts are allocated to enter it, after which the SIM card is completely disabled. The only way to return the number is to make a duplicate at the provider’s service center;
The subscriber did not use communication services for a long period and did not show any financial activity.

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Attention! After the blocking is activated, the subscription fee for the tariff plan and installed services on the number is not charged and is frozen until activity is resumed.

Service cost

If a consumer has temporarily ordered the voluntary blocking option, then there is a fixed subscription fee for it, which will be debited from the balance every day for 1 ruble.

If your mobile device is stolen or lost, then after activating the lock, it is provided free of charge for seven days, from the eighth day the daily payment will be 1 ruble.

Therefore, it is necessary to promptly contact the provider’s service department to issue a new duplicate SIM card. There is no charge for this procedure, and it can be issued in a new standard with 4G support.

How to block

If you decide to block your SIM card, you can use one of the following methods:

Use the feedback form on the provider’s official website. Open the “Support” section and the “Write to us” tab. Enter your request as text information. Indicate your phone number, the reason for setting the block, personal data, initials, number and series of your passport. The provider will then review your message and send a confirmation notification once approved.
Contact the technical support service for help by calling 0500 or 88005500550. If you are abroad and in roaming conditions, dial 79261110500. Dictate your confidential data and the reason for installing the service to the operator. Outgoing calls in this direction are not subject to charging.
Go to Megafon's service showroom. The procedure will be possible if you provide a passport as proof of ownership of the SIM card. If the SIM card is issued to another person, you must bring a power of attorney certified by a notary.
Complete the blocking connection in your personal account environment. To do this, you will need to have an account and an active connection to the network space.

Attention! If your phone is stolen, be sure to contact law enforcement.

If you decide to change your provider, disable your SIM card forever and refuse the services of Megafon, go to the operator’s service department and write a statement according to the established template. Our staff will provide you with the required form and help you complete your request. After termination of the contract, the phone number is blocked and subsequently transferred to the disposal of another subscriber.

Attention! Do not throw away your SIM card without terminating the contract, otherwise other consumers and scammers may use it for their own purposes.

The article discusses the main methods for installing a SIM card lock. If necessary, you can cancel it at any time, provided that the provider has not issued the number to another subscriber.

Today we will talk about how to block a Megafon SIM card. The need for such a procedure may arise for various reasons. This could be a simple loss of a smartphone or a desire to switch to another mobile operator. Different providers offer different options for canceling a number. There are 3 methods of blocking a Megafon SIM card.

Please note that if necessary, it is possible to quickly and effortlessly reactivate the card. Below we will provide detailed instructions for blocking a Megafon operator number, from which you can choose the one that best suits your case.

Each user of Megafon services has the opportunity to block a number independently. This can be done on a temporary basis (for example, a person could lose a smartphone) or on a permanent basis, that is, forever.

First of all, we will consider in detail the options for blocking a card for a certain period. You can perform the procedure:

Using the Internet;
By phone;
By visiting a Megafon branch in your region.

Let's take a closer look at each of the indicated options.

Blocking can be done by calling the subscriber support center number of the Megafon operator. Block your SIM card in the current region by calling 88005500500. If you need to perform this procedure while roaming, then you need to call another number - 89261110500.

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When you call the operator, ask him to temporarily block the number. Be prepared to be asked to provide your passport details.

Note!

If you do not want to wait for a response from the Megafon call center employee, then you can resort to another, faster method - send an SMS to the number 0500. In the message, do not forget to indicate the mobile phone number, as well as the passport details of the SIM card owner.

Temporary blocking of a SIM card is carried out on a paid basis. Thirty days of blocking will cost 30 rubles. Please note that there will be no monthly fee for the current tariff plan. It is recommended that you familiarize yourself with the prices for the provider’s services in advance, since the amount of the blocking fee may vary depending on the tariff plan.

The easiest way to quickly and reliably terminate a relationship with an operator is to go directly to his office. By contacting there, you can be sure that all operations to terminate the contract, in accordance with established standards, will be completed.

Need to know

The contract can only be terminated by the person for whom this service contract (SIM card) was actually drawn up, or by the one who has a properly notarized power of attorney from the “holder” of the contract.
You can terminate a service contract only in the region of the Russian Federation where you concluded it. An agreement that you concluded in Kaliningrad cannot be terminated in Murmansk (I’m talking about the option of visiting the office).

Come to any office of the telecom operator (in your region) where you are served.
Say that you want to terminate the contract, show your passport.
Pay all debts for services, if any. This is your responsibility.

Here, keep in mind the “slippery” point regarding foreign roaming: sometimes expenses are written off with long delays up to 30 calendar days after your trip. The operator will be right if he forces you to guarantee payment for services even after termination of the contract.

Submit a completed application for termination of communication services (sample applications for different operators below), or ask for a blank form, which you fill out immediately.

If, on the date of filing an application for termination of services, there are funds remaining in your account, then the operator is obliged to return them to you. To return, write either a separate statement, or write about a refund directly in the termination application (return methods and examples below).
Having handed over the application for termination of the contract to the employee, be sure to ask him to make a copy for you, on which this employee should put his signature and the date of receipt of the paper. Demand the same if you wrote a separate application for a refund.

All. Your services have been disconnected, your SIM card does not work and you have parted ways with your telecom operator.

Transfer of funds to the account of another subscriber of the same operator.
Refund to a bank card or bank account according to the subscriber's details.
Payment in cash (not available from all operators).

Termination procedure

Termination procedure:

Go to the nearest Megafon office with your passport. You can find out where the operator’s office is located in your region of residence on the website: https://www.megafon.ru/ or dial on your phone: “*123#” and call.
Fill out an application for termination of the contract for the provision of services. To save time, the form can be downloaded from the link: https://moscow.megafon.ru/help/info/blanks_docs/blanki_zayavleniy/, printed and filled out.
When filling out, you must indicate the method of refund (cash, bank card, transfer to another subscriber, to another number) for prepaid services.
The company operator will tell you how to arrange everything correctly, according to the law, so as not to accumulate debts in the future or receive SMS messages about non-payment.

Only the owner of the SIM card can terminate the contract or submit an application by presenting a passport. If all documents are issued to another individual, the procedure will be denied.

Is it possible to connect an eSIM from Megafon or MTS: what is it, is it supported in Russia.

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You must have a notarized power of attorney from the owner or bring it with you to the operator. If you can’t do this, throw away the SIM card; nothing bad will happen, since it is not issued to you.

How to quickly block Megafon via phone

When you call the operator, ask him to temporarily block the number. Be prepared to be asked to provide your passport details.

How to terminate a Megafon contract?

A person often finds himself in a situation of choice, including the choice of a cellular operator. As a subscriber, one day you may decide to terminate your contract with this operator. If you do it right, it won't be difficult and will take very little time.

Instructions
Make sure that:

— you have no debt on your account for payment for cellular communication services;

— during the previous two months you were not roaming.

The mobile operator declares these conditions as mandatory in order for the contract to be terminated.

How to disable paid subscriptions on Megafon? 5 ways

If there is a debt, deposit funds into the account in an amount that covers the amount of the debt. Second option: the debt can be repaid in the office immediately before termination of the contract. Decide what is more convenient for you. Transfer all important information stored on the SIM card to another storage medium. After termination of the contract, the SIM card will be blocked and, accordingly, you will not have access to the records stored on it. Check the location of the office closest to you. To do this, go to the official website of the operator www.megafon.ru, go to the “Help and Service” section, select your region, and on the page that opens, in the left column, select the “Our offices” link. Come to the office. To terminate the contract, your personal presence is required. Exceptions include those cases where you are unable to appear for a valid reason. In such situations, they resort to issuing a power of attorney for the representative.

You must have with you:

- passport;

— bank account details if you plan to transfer the balance of funds to it;

— power of attorney and passport of the representative (if your representative is terminating the contract).

Tell the employee completing the termination of the contract how you intend to manage the balance of funds in the account. You have the following options:

— receive money in cash at the cash desk;

— transfer money to the new subscriber’s account;

— transfer money to another personal account;

— transfer money to a current account. In this case, you will need to write a statement in the form proposed by the employee.

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How to block a Megafon SIM card yourself temporarily or permanently

Reasons for blocking

This concept should be divided into two large categories:

Voluntary. Performed at the consumer's own request. Let's consider popular cases:

the subscriber has lost his mobile device or it has been stolen. In this case, it is necessary to immediately contact law enforcement agencies and the provider’s salon so that attackers do not have time to use personal information;
the user plans not to consume cellular services for a long period of time. For example, he goes on vacation abroad and activates the service so as not to lose money in international roaming.

Attention! It is necessary to block it if you have lost your SIM card, otherwise scammers will use it.

Forced. The blocking is installed without the knowledge of the SIM card owner by the provider or other authorized persons:

if there is a debt on the balance sheet, the operator suspends service for non-payment of the bill until the amount is paid in full;
The new SIM card comes with a PIN key for activation. If you enter the key incorrectly three times, you will be blocked. To remove it you will need to enter the PUK, which is also indicated on the package. 10 attempts are allocated to enter it, after which the SIM card is completely disabled. The only way to return the number is to make a duplicate at the provider’s service center;
The subscriber did not use communication services for a long period and did not show any financial activity.

Attention! After the blocking is activated, the subscription fee for the tariff plan and installed services on the number is not charged and is frozen until activity is resumed.

Service cost

If a consumer has temporarily ordered the voluntary blocking option, then there is a fixed subscription fee for it, which will be debited from the balance every day for 1 ruble.

If your mobile device is stolen or lost, then after activating the lock, it is provided free of charge for seven days, from the eighth day the daily payment will be 1 ruble.

How to block

If you decide to block your SIM card, you can use one of the following methods:

Use the feedback form on the provider’s official website. Open the “Support” section and the “Write to us” tab. Enter your request as text information. Indicate your phone number, the reason for setting the block, personal data, initials, number and series of your passport. The provider will then review your message and send a confirmation notification once approved.
Contact the technical support service for help by calling 0500 or 88005500550. If you are abroad, in roaming conditions, dial +79261110500. Dictate to the operator your confidential data and the reason for installing the service. Outgoing calls in this direction are not subject to charging.
Go to Megafon's service showroom. The procedure will be possible if you provide a passport as proof of ownership of the SIM card. If the SIM card is issued to another person, you must bring a power of attorney certified by a notary.
Complete the blocking connection in your personal account environment. To do this, you will need to have an account and an active connection to the network space.

Attention! If your phone is stolen, be sure to contact law enforcement.

How to terminate a contract

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Attention! Do not throw away your SIM card without terminating the contract, otherwise other consumers and scammers may use it for their own purposes.

The article discusses the main methods for installing a SIM card lock. If necessary, you can cancel it at any time, provided that the provider has not issued the number to another subscriber.

What happens if you don't terminate?

If the SIM card is not found, the contract remains in effect, what should I do? If the tariff does not have a monthly subscription fee and does not have connected paid services, after 3 months. The subscriber begins to be charged a subscription fee . The amount of write-offs depends on the connected tariff. When the deactivation amount is reached, the number is deactivated, the contract with the mobile operator is terminated automatically, and it goes on sale for a new connection. Restore it - a new connection.

For registration, you will additionally have to pay for choosing a number plus payment for the tariff plan; it can easily go to a new user if they purchase it earlier.

New tariff plans disable the number when a certain limit is reached. If the old one was in effect, the deductions may be sensitive to the wallet. Be careful when dealing with tariffs; check the offers of telecom operators in advance.

Methods for terminating the contract

A cell phone is a carrier of important information; it stores the phone numbers of loved ones, friends, relatives, social networks and bank cards are linked to it, and payments are made from it. A smartphone is a wallet. It contains logins and access passwords. A cell phone is the whole world, the life of the owner, so changing the number causes a headache. There are alternative methods for storing phones.

Methods:

Direct termination, tariff plans of the cellular company are not satisfactory, poor call quality, slow Internet, high charges for calls, Internet connections. You need to come with your passport to the Megafon office in the region of residence, fill out the appropriate application to block the Megafon number , if there are no debts, the contract is canceled. The balance of funds is issued in cash.
Change of residence, moving to another region. You just need to change the tariff plan, find one more suitable for your new place of residence, valid throughout the country, with reasonable charges for calls and the Internet.
If you lose your SIM card. You need to contact the operators about restoration by showing them your passport. To prevent money from being stolen from your bank card, you need to block your SIM card, just like your bank account.
Renew the tariff plan, transfer money to the account of another number. You need to come to the operator and write an application for re-registration.
The SIM card has not been used for a long time. You need to set a temporary block for up to 6 months. This service requires a subscription fee of 30 rubles. monthly, but the option provides for the subscriber to retain the number.

Samples of applications for termination of a contract

If there is money in the account (any amount), they are not obligated to pay you in full. Just in case, be sure to ask for a copy of your application with the date it was received.

I think that the procedure for terminating the contract with the cellular operator quot; Megafonquot; not that complicated. You need to go to the official office of quot; Megafonquot; with your passport and your sample contract, write a statement and sign, indicating the date. At the same time, indicate the exact date with the date and time. Make sure that your application is registered and, if possible, that you are given an incoming application number. Make a copy of the document. At the same time, it is important to understand that the balance of your account should not be negative, otherwise, they may refuse to terminate the contract. Also save payment documents.

When calling, the operator told her that she didn’t have a middle name! This Russian person has no middle name! The SIM card was bought in the office, locked in the office, the passport was always presented, of course, photocopies of it were made by the megaphone employees. Now a complaint has been written to the prosecutor’s office and apparently this is the only way the contract will be closed and personal funds will be received.

We invite you to read: Appeal for alimony: how to file, where to go, deadlines

Important

It turns out that there is no correct closing, Megafon is a tyrant, and does what he wants. The answer was given for the site Big Question)

The main and only condition is that at the time of termination of the contract you do not have a minus in your account. If you have more than 0 on your account, they will immediately terminate the contract.

You'll have to pay to choose and make an upfront payment for the plan. You may not get the number if someone manages to buy it ahead of you.

I think that the procedure for terminating the contract with the cellular operator quot; Megafonquot; not that complicated. You need to go to the official office of quot; Megafonquot; with your passport and your sample contract, write a statement and sign, indicating the date. At the same time, indicate the exact date with the date and time. Make sure that your application is registered and, if possible, that you are given an incoming application number. Make a copy of the document. At the same time, it is important to understand that the balance of your account should not be negative, otherwise, they may refuse to terminate the contract. Also save payment documents. They say that quot; Megafonquot; will have to pay the amount remaining in your account after submitting the application for termination. Instructions here. The answer is given for the site quot;Big Questionquot;. October 8, 2021.

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Through applications installed on your mobile phone, the necessary links are given on the official website. Unilateral termination of the contract is also possible. You can monitor expenses, manage your number and services in real time using your Personal Account and. If you need to block your Megafon SIM card forever, such an operation is also called Termination of the contract, as a rule, this is done by users of USB modems, since they simply do not understand their tariffs, then

Fortunately, subscribers have one wonderful official document on their side. I'm talking about Russian Government Decree No. 1342, dated 12/09/14, which states that every client of a company providing cellular communication services has every right to terminate the contract unilaterally at any time at will.

I wrote a complaint about the quality of services, the operator did not respond, I was offended