How to notify Megafon about a change of number? “Your new number” service Megafon: how to connect, disconnect

The article describes from Megafon how to connect and disconnect.

It happens that a subscriber, for various reasons, wants to get rid of his old number and replace it with a new one. In this case, he may lose all his contacts, including the most important ones. How, then, can you quickly, effectively and free inform all your old contacts about changing your number? How can you guarantee the preservation of business connections, important acquaintances, etc.?

Megafon offers a way to solve this problem. By the way, the correct name in the case of Megafon is “ Your new number ”, and not “My new number”, which can be found with other mobile operators.

Service capabilities:

• simple and prompt notification of the subscribers you need about a change of phone number;
• saving information about contacts on the required mobile phone;
• eliminating unnecessary incoming calls.

When connecting, you can choose one of two tariff modes:

1. “Two-way” – redirecting calls from the previous card to an answering machine, notifying about the change of number, followed by SMS notification of subscribers about the new contact data.
2. “Notify only me” – redirects the subscriber to an entry with a message that the network is currently out of reach or the mobile phone is turned off. The owner will receive an SMS with the contacts of the caller and can give his own personally.

It is important to note the following - the my new number service is not activated if there is insufficient funds on the previous SIM card

. It also does not work after blocking the SIM card.

Manage your finances

Check balance

You can find out how much money is left in your mobile account in several ways:

• Call 0505 from a mobile phone, dial 1, then 1. The call is free.
• Send free USSD request * 100 # [call]. Around the clock.
• Within the framework.

When a payment is made, you will receive an SMS message with information about the receipt of funds into your account and the status of your current balance.

The service is provided free of charge. It is connected to you automatically and does not require additional activation.

How to pay and where to pay

You can pay in the Moscow region and top up your personal account balance in any way convenient for you: in our sales and service offices and self-service terminals located in them; using the Unified payment card of the MegaFon network; from official representatives (dealers) of the MegaFon network; in trade and service enterprises (the cash desks of our partners); in bank branches and their ATMs; through payment systems and the Internet, etc.*

At some payment acceptance points, an additional commission may be charged when paying for mobile services.

How to connect

Note! The information is relevant for all Megafon subscribers in the city of Moscow and the region. Information about the service in your region is located on the main website of the telecom operator.

Activating the option in 3 steps:

1. Insert the purchased SIM card into the phone and dial *270*9XXXXXXXXXX# (where 9XXXXXXXXX is the old card number). You will receive an SMS with a service number.
2. Return the old SIM card and dial the combination **21*+79XXXXXXXXX# (where +79XXXXXXXXX is the service number).
3. Insert the new SIM card into the phone again.

The second way to enable one-way mode: send an SMS with the text O from your new number to the old number to 5037. For example: O 9ХХ ХХХ ХХХХ to 5037

Attention! The service is free of charge and is available to all Megafon network clients.

How to notify Megafon about a change of number? Megafon: how to connect, disconnect

The article describes from Megafon how to connect and disconnect.

It happens that a subscriber, for various reasons, wants to get rid of his old number and replace it with a new one. In this case, he may lose all his contacts, including the most important ones. How, then, can you quickly, effectively and free inform all your old contacts about changing your number? How can you guarantee the preservation of business connections, important acquaintances, etc.?

Megafon offers a way to solve this problem. By the way, the correct name in the case of Megafon is “ Your new number ”, and not “My new number”, which can be found with other mobile operators.

My phone

I'm calling

To make a call from your mobile phone, you need:

1. Turn on the telephone and enter the PIN code.
2. Dial a number (dialing diagrams are given below).
3. Press the [call] button
4. At the end of the call, press the end call button.

Dialing schemes on a mobile phone

The cost of calls does not depend on the dialing option. We advise you to enter numbers into your phone's address book with the international prefix [+]. For example, Russia +7, Germany +49, etc. Then you won’t have to change them when going abroad or to another city. In addition, this dialing format allows you to send SMS and MMS messages and forward calls.

Free emergency numbers

You can contact emergency services even if your number is blocked for non-payment, the SIM card is not inserted into the phone, or the keypad is locked.

They call me

How to call your mobile phone

The described service will enable Megafon to save all telephone contacts. To do this, there is no need to send an SMS to each subscriber with information about changing their number, and you should not personally call each friend or work colleague. The problem can be solved simply - activate the “ Your new number ” option.

The service will automatically and quickly send out a notification about your number change as long as it is activated. It can operate in two possible modes:

• “ Notify only me ” is a mode in which the subscriber trying to call you will hear a voice message that your number is unavailable, and you, in turn, will receive a notification with information about the caller. You can call him back if you wish and inform him about the new number
• “ Two-way ” - a mode in which the subscriber trying to call you will hear a voice message that you have changed the number to another (it will be indicated which one), and he will also receive a notification with the same information. You will also receive a notification, as in the case of the first mode

The big advantage of this service is that it is completely free. There is no subscription fee. However, on the changed number, the balance on the personal account should not be negative, since the service is not activated. The option also does not work on a blocked number.

Attention: when changing a number, keep in mind that blocking it will not allow you to connect to it. You can block your old number after you notify all the subscribers you need about its replacement with a new one.

“ Your New Number ” will work for three months and then deactivate. But you can connect it again if necessary, and do this an unlimited number of times, and again for free.

Internet and WAP

Mobile Internet

Internet without a telephone line - anytime, anywhere. you only need a computer (PDA, laptop) and a mobile phone. you simply connect your phone to your computer and start using all the capabilities of the Internet.

Mobile Internet is access to any Internet resources:

• Internet navigation;
• viewing WEB pages;
• sending and receiving email;
• uploading files.

The service is connected to you automatically, you just need to configure it.

The service is paid, the cost corresponds to your tariff plan.

Service setup

To set up on your phone, send a free SMS message with the number 1 to number 5049. In response, you will receive a message with the settings that you need to save in your phone’s memory.

Computer settings

To access the Internet using a mobile phone, you need to configure your computer. You can download and install the free Internet Connect program (the program can be downloaded here https://megafon.ru/ic), it will automatically make all the necessary settings. You only need to connect your mobile phone to your computer.

Access to WAP resources

Useful information and services, pictures, games, melodies - you will find all this on WAP sites accessible from your mobile phone.

WAP sites are similar to Internet pages. As a rule, they are made in the form of a system of links, by accessing which you get the necessary information on any topic.

Traveling through WAP sites is as easy and fun as surfing the Internet. In this case, you do not need any additional devices except a cell phone.

The service is connected to you automatically, you just need to configure it.

The service is paid, the cost corresponds to your tariff plan.

Service setup

To set up the WAP service, send a free SMS message with the number 2 to number 5049. In response, you will receive a message with the settings that you need to save in your phone’s memory.

How to activate?

To activate the “ Your new number ” option, you will need both SIM cards - both the old and the new. Activation takes place step by step:

1. First step. Insert a new SIM card into your mobile phone and dial USSD request *270*changeable number#Call . The number to be replaced must be indicated in ten-digit format and can relate to any mobile operator in Russia
2. Second step. Insert the old SIM card into your phone and dial the USSD request **21*new number#Call . We indicate the new number in eleven-digit format
3. Third step. We insert the new SIM card into the phone again and then we can use it instead of the old one. All old contacts will be notified that your number has changed if you have enabled the “ Two-Way ”

You should also indicate additional options ( all commands are carried out on the new SIM card ):

• Activate the “ Two-way ” mode - dial the USSD request - *270*2#Call , or send an SMS with the text “ D ” (without quotes) to 5037 (free)
• Activate the “ Notify only me ” mode - dial the USSD request *270*1#Call , or send an SMS with the text “ O ” (without quotes) to 5037
• Check status - send SMS with the text “ status ” (without quotes) to 5037
• Activate the “ Two-Way ” mode for certain numbers - dial USSD request *270*2*phone number#Call , where “ phone number ” is the number of the contact for whom the specified mode will apply
• Activate the “ Notify only me ” mode for certain numbers - dial USSD request *270*1*phone number#Call , where “ phone number ” is the number of the contact for whom the specified mode will apply
• Each subsequent activation for an additional three months - *270#Call

It often happens that people need to change their number or use several phone numbers. Perhaps the person simply decided to change operator services and use communications from MegaFon. In any case, every person is interested in how to save all contacts and how to notify them all about a change of number. After all, using SMS messaging to all numbers in the phone book is too expensive.

will allow you to notify all people in your phone book that your old phone number has changed. Below is a detailed description of the service, considered for Moscow and the central region.

Detailed description

The “Your New Number” service allows subscribers not to lose important contacts. It will be useful if you decide to change or switch to MegaFon with your number. Now the company's clients do not need to use messaging, which withdraws a certain amount of money from the balance. Also, you don’t need to call all your contacts and talk about changing your number. Everything can be solved by activating this service. With this function, customers will notify people about a phone replacement as soon as possible, and information will be disseminated while the option is activated.

Sign up for MegaFon's economical tariff Turn on! Open it up.

The function can work in two directions:

The two-way operation of the service is that when a call comes to the old number, the person will hear an informant who will tell you about the number change. After the call ends, the subscriber will receive a message with the new number.

Work on notifying the person using the function or “Notify only me”. A customer who makes an incoming call to an old phone will hear that the subscriber is unavailable and cannot answer the call. In turn, the MegaFon client who uses this service receives an information message with information about who wanted to call. Now the client can personally dial the person and inform him about the change of number, or he can ignore the call.

The “Your New Number” service is not only convenient, but also free. No subscription fees or withdrawals for activation. But the only limitation is the lack of funds on the old SIM card, in other words, if the balance is in the minus, then the service will not work. Also, the option is not activated if the old SIM card is blocked by the operator.

It is recommended not to rush to block it before changing the second number. This will help you quickly notify all your contacts about your new phone. The service is valid for three months from the date of activation. After this, the service will be deactivated automatically. But before disabling the option, the operator notifies the client several days in advance. If the service needs to be extended, then you will need to reconnect. MegaFon does not limit the number of connections, which can also be considered an advantage of the option.

It is also worth noting that the function can work not only for one number. Using this service you can assign an unlimited number of phones. The company does not set any limit.

How to connect

Before activating the “Your New Number” service, you will need to prepare all SIM cards that must be used for operation. A new card and an old one, one or more, are required. The activation process itself should be carried out in several stages:

1. To begin, you should insert a new SIM card into your phone and, after activating it, send the service combination *270*ХХХ#. Where XXX is the old phone number. By the way, it should be specified in 10-digit format. In addition, this phone can be from any mobile operator in Russia.
2. The second stage is to wait for a text message from the operator with a service number. This message comes to all phones (new and old).
3. Next, you need to insert the old SIM card into the device and use it to send the service code **21*number received from SMS# . At this stage, the service number must be set in the international format +79ХХХ.
4. Now you can swap the SIM cards again and use a new one. From this moment the service is activated. All clients who call the old phone will hear an auto-informer, which will begin to redirect them to the new number. Thus, a two-way notification mode operates. It is installed as standard.

Communicate

SMS: receiving and sending text messages

The service is connected to you automatically and does not require additional activation.

How to send SMS?

In your phone menu, select the “Messages” folder, “Create new” section. Type your text and click OK. In the field that opens, enter the recipient's number or select the subscriber from your phone book. Next, click “Submit”.

MMS: send and receive multimedia messages

The service is connected to you automatically, you just need to configure it.

Service setup

To set up the MMS service, send a free SMS with the number 3 to number 5049. In response, you will receive a message with the settings that you need to save in your phone’s memory.

How to send MMS to another phone?

Sending pictures and ringtones is as easy as sending SMS.

Select the “Messages” section in your phone’s menu, then “MMS messages”, then “Create new”.

• Insert a picture, photo or video. you can also add an audio file and text up to 1000 characters.
• In the “To” field, enter the recipient’s number in international format. Dialing example*: +7 926 [seven-digit phone number] or: +7 925 [seven-digit phone number]
• Click "Submit".

* When sending an MMS message to a MegaFon network subscriber with a landline number in code 495 or 499, you must enter the number in the international format: +7 926 [seven-digit phone number] or: +7 925 [seven-digit phone number].

How to send MMS to email?

An MMS message is sent to E-mail in the same way as to another phone. Only in the “To” field, instead of a phone number, you need to enter an email address.

SMS+: will make your SMS communication more interesting and convenient

• SMS forwarding allows you to set up automatic forwarding of all incoming messages to a pre-selected number. Forwarded messages are not charged.
• Storing SMS correspondence allows you to store all your SMS messages outside your phone, on a remote server. Thanks to this, you can easily restore information in case of replacement or loss

phone.

• Personal SMS Signature allows you to create a custom signature for your SMS messages.
• SMS Auto Reply allows you to create a special SMS message that will be automatically sent in response to an incoming SMS message. Messages sent by answering machine are not charged.
• Free SMS sending allows you to send an SMS message from the site completely free of charge.

To connect to the service* dial the command * 105 * 637 # [call]

In response, you will receive an SMS message with a password to access the WEB interface, with which you can manage all services of the service.

The service is paid, the cost corresponds to your tariff plan

* All services are available provided that the standard SMS center number is specified in the SMS settings on your mobile phone: +7 (926) 290-9090.

Using the service and managing modes

Once activated, the function works autonomously and does not require user assistance. All you need to do is select the desired robot mode and configure all the capabilities of the service.

To use the function comfortably, you need to know the list of some useful control commands. It is worth noting that all provided commands must be sent from a new SIM card:

• To change the mode to “Notify only me” you will need to use the following dial - *270*1#. It is also possible to switch the mode by sending a text message to number 5037. “O” should be inserted into the body of the letter. Replacement by both methods applies to all old SIM cards.
• To re-enable two-way notification, you will need to dial *270*2# on your phone. It is also possible to reactivate this mode via SMS message. In the body of the letter you need to type the letter “D” and then send it to service number 5037.
• To check the status of the mode being used, you need to type the word “status” in the message and send it to the short number 5037.
• To secure the individual notification mode for only one old number, you will need to enter the following combination - *270*1*9ХХХ#, where ХХХ is the number of the old SIM card.
• To activate two-way notification for one old number, you will need to dial on the device - *270*2*9ХХХ#, where ХХХ is the number of the old SIM card.
• It is also possible to remove the service for only one number. To do this, you need to enter – *270*3*9ХХХ#, where ХХХ is the number of the old SIM card.

You can reactivate the service for 3 months using the service dial *270#.

What are the features and advantages of the service?

Mobile operator subscribers often encounter problems when changing numbers. How to save your old contacts or how to quickly inform all the people in the directory about a card change? For many, it is important to maintain business connections and not lose business partners, especially in cases where mobile phones were distributed through business cards or in printed publications.

By activating this function, you do not have to deal with mass SMS notifications or call all your friends and business partners. All subscribers calling the old phone will hear a voice message from the operator, and at the end of the conversation, callers will again receive an SMS message with the text of the new number.

IMPORTANT: Connection is completely free. There is no subscription fee for monthly use of the service.

Useful commands and SMS

You can manage both using USSD requests and SMS. For your convenience, we have summarized all these commands in a table.

Choose a convenient notification mode for yourself

Convenient features allow owners to maintain privacy and selectively notify subscribers using two fundamentally different modes:

1. "Notify only me" mode. In this case, subscribers who call your old phone will hear a voice notification about unavailability, and you will receive a message on your phone notifying you of an incoming call to your old card and the phone number of the caller. Next, it remains to decide whether it is worth notifying the person about the change of contact number through a return call.
2. “Double-sided” mode. When this mode is activated, all calling subscribers, without exception, will be notified about the contact change and will receive an SMS message.

Services are activated for three months and can be reactivated an unlimited number of times for several cards at the same time. A prerequisite for activation is the presence of funds on the old SIM card.

IMPORTANT: It is impossible to activate “Your new number” if the old SIM is blocked or has a negative account balance.

Always in touch

"Call me"

provides you with the opportunity to send a free message to a subscriber of any mobile operator* with a request to call you back, even if your account has run out of funds or you are in roaming.

To send a “Call me” request, you need to type the following command on the keyboard: * 144 * [subscriber number] # [call], where [subscriber number] is the mobile phone number of the person you are asking to call you.

The subscriber number can be dialed in the national format (via 8ХХХХХХХХХХ, only for Russian operators) or in the international format (+7ХХХХХХХХХХ).

The service is provided free of charge. There is no charge for sending or receiving a request.

A limit has been set: no more than 10 “Call me” requests per day!

* The message can be sent to subscribers of mobile networks with whom it is technically possible to exchange SMS messages.

"Pay for me"

allows you to send a free message to a subscriber of any mobile operator* with a request to top up your account, even if you have run out of funds in your account or are in roaming.

To send a “Pay for me” request, you need to type the following command on the keyboard: * 143 * [subscriber number] # [call], where [subscriber number] is the mobile phone number of the person to whom your request is addressed.

The subscriber number can be dialed in the national format (via 8ХХХХХХХХХХ, only for Russian operators) or in the international format (+7ХХХХХХХХХХ).

The service is provided free of charge. There is no charge for sending or receiving a request.

A limit has been set: no more than 5 requests to top up your account per day and no more than 30 per calendar month.

"Living Balance"

will allow you to see the status of your balance in real time right on your mobile phone screen. Any change to your account (paid call, top-up, sent paid messages, etc.) will be reflected on the display of your phone with minimal delay. The service is available even when roaming.

To activate the service, send an empty SMS message to the number 000105750 or dial * 134 * 1 # [call] on your phone

The service is paid, the cost corresponds to your tariff plan. Subscribers who activate the service for the first time are provided with a 2-week free period!

"Mobile transfer"

Thanks to this, you can transfer funds from your mobile account to the account of another MegaFon network subscriber in your region using just one command. That is, you can top up the account of a friend, colleague, spouse or child instantly, without searching for the nearest mobile phone store or payment terminal.

To transfer funds from your mobile account, dial the command: * 133 * [transfer amount] * [subscriber phone number] # [call]

For example: to transfer 300 rubles. you dial the command: * 133 * [300] * [79261234567] # [call]

To ensure the security of your transfer, you will receive a payment confirmation request.

To disable the service, send a free SMS with the number 2 to 3311.

you can use both in your home region and in roaming.

The service is connected to you automatically, each transfer is charged.

“Top up your account with a bank card”

The service allows you to quickly and anywhere top up your account or the account of another MegaFon network subscriber in your region using VISA (including electronic) and MasterCard (except electronic cards) bank cards.

You can top up your balance in several ways:

• through the Self-Service System “Service Guide”;
• via USSD request;
• via SIM menu;
• by setting up automatic account replenishment: when the balance decreases (to a specified threshold), funds will be automatically debited (the amount is set in advance) from your bank card, and you will receive an SMS notification about the amount and time of payment.

How to activate the service:

• through the Self-Service System “Service Guide”;
• at the Sales and Service Office of the MegaFon network of the Moscow region if you have a passport and bank card.*

The service is provided free of charge. The payment is credited to the account without charging a commission.

* The card must be issued to the person who has entered into a service agreement with MegaFon OJSC (i.e. only to the owner of the personal account).

Step-by-step instructions for connection

To activate, you will need two SIM cards - old and new. The advantage of this service is that it can be linked to all operators operating in Russia.

1. Step 1. Install a new SIM in your phone and dial *270*old number# and press call. The number must be entered in 10-digit format. Within a minute, a message with a service code will be sent to your phone.
2. Step 2: Replace and insert the old SIM card. It should receive a similar service message. Next, dial the code **21*new mobile number (format +7926*******)# and press the call button.
3. Step 3. Return the new card to the phone. The feature is now activated and all callers will start receiving notifications.

IMPORTANT: When the service is activated, the “Two-Way” mode is automatically activated. To activate the “Notify only me” mode, send a message with the text “O” to 5073 or dial *270*1#.

Acquaintance

SIM card

Each new subscriber to the MegaFon network is issued a SIM card. Its memory will store your mobile number, your electronic phone book, your messages and other important information.

Before installing a SIM card, carefully read the instructions for your phone! After this, separate the SIM card from the plastic base and install it into your mobile phone as indicated in the instructions.

If the SIM card is not installed in your mobile phone, you can use it to call the emergency number 112.

Secret PIN and PUK codes

On the back of the SIM card, under a protective erasable layer, are your personal secret codes PIN1, PUK1, PIN2 and PUK2.

Entering, changing or disabling your PIN

For your convenience, the PIN1 code is not automatically requested when turned on. To provide additional protection for your SIM card from unauthorized use, the PIN1 code can be changed (see the instructions for your phone).

Incorrect PIN entry

If you enter PIN1 incorrectly three times in a row, the SIM card will be blocked. To unlock your SIM card, you need to use the code PUK1 (8 digits).

In some phone models, unlocking is carried out by dialing the key combination universal for all devices * * 05 * [PUK1] * [new PIN] * [new PIN] # [call]

If you have lost the PUK1 code, you can find it in the Subscriber Service by calling +7 (495) 502-5500.

If the PUK1 code is entered incorrectly 10 times in a row, you will no longer be able to unlock the SIM card yourself. In this case, contact any sales and service office of the MegaFon network in your home region for help.

PIN2: special phone functions

If your phone supports special features, the PIN2 code will protect them from being disabled/changed. This code can also be changed like the main PIN. If you enter PIN2 incorrectly three times, you can only unlock access to special functions using the PUK2 code.

Some phone models may have their own procedure for unlocking PIN1 and PIN2 codes (see the instructions for your phone).

your new number

Use it to help you inform your friends and acquaintances about your new number on the MegaFon network.

To connect, follow three simple steps:

1. Insert a new MegaFon SIM card into your phone and dial the command * 270 * [your old number] # [call] Dial the old number in the format +79XXXXXXXXX An SMS message with the service number will be automatically sent to the new and old numbers.
2. Insert the old SIM card into your mobile phone and dial the command * * 21 * [service number] # [call] Dial the service number in the format +79XXXXXXXXX
3. Insert a new MegaFon SIM card into your phone and communicate!

All callers to your previous number will hear an answering machine informing you about the number change and will receive an SMS message with your new phone number.

You can use the “Notify only me” mode. Callers to your old number will not be given your new phone number. And you will receive SMS messages about all incoming calls to the same number. To enable the mode from a MegaFon number, dial * 270 * 2 # [call]

The service is provided free of charge for three months from the moment of connection. To extend your service for free, dial * 270 # [call]

For the service to work, the old SIM card must be active.

If you have lost your mobile phone

If you lose your mobile phone, you need to notify the Subscriber Service as soon as possible by calling +7 (495) 502-5500 (for the Moscow region).

If you have lost your switched-on phone or your phone's PIN has been disabled, try to report the loss to Customer Service as soon as possible. We will block your number so that no one can use cellular services at your expense.

In case of timely blocking, your number is retained by you. you will just need to purchase a new SIM card at any sales and service office of the MegaFon network in your region or order it in our online store at shop.megafon.ru with delivery (paid service).