“New number” service: description, connection and disconnection.


A convenient service from Tele2 will now allow you to notify people from your contacts about updates when joining a provider or changing SIM. When they call the old phone, they will hear a voice message. In it, the robot will briefly tell you about the subscriber’s change of contacts, and an SMS will tell you how to reach him.

In general, Tele2’s “New Number” is a multifunctional offer. However, its main purpose is to inform callers about a change in contacts. The offer is free to join, which has made it popular among subscribers.

What is a “New phone number” on Tele2

This offer is an information service aimed at informing subscribers of a specific Tele2 client that he has changed his old phone number. By activating this option, every subscriber calling the old phone number will be able to hear information that the phone number has been changed and receive new client contacts.

Of course, the information procedure is conditional and has its own settings that allow you to determine the circle of subscribers to whom new contacts should be provided, and for whom you should refrain from providing such information.

It is worth emphasizing that the service is relevant even if the Tele2 subscriber’s old phone number belonged to the network of another cellular operator.

What is the service

Tele2 connected to the SIM card, immediately after activation, begins automatically sending free notifications to all contacts from the list on the phone from the old SIM card who are trying to contact the subscriber. To use it, you need to have an old and a new SIM card in your hands.

You will need to activate this free option when purchasing a mobile phone, changing a phone, or switching to service from another operator. It allows you to stay in touch with the right people due to the fact that they quickly learn new information. Notifications are sent immediately after activating the option. The user has the opportunity to send notifications about a change in digital combination in two modes:

  • standard;
  • special hidden.

In the first case, information about changes in digital data is sent to all people in the cell phone book who are trying to call. In the second, the transfer of information is carried out selectively. New data is received only by a specific contact from the list, which is selected by the subscriber himself.

Immediately after activation, the standard mode is activated by default. If necessary, the subscriber can switch to a special mode if it is necessary to notify not everyone from the contact list, but only certain people.

This service is necessary for people who have many contacts in their mobile address book. It allows you to automate the process of sending information about new subscriber data. In addition, it will help reduce the number of unwanted calls to your mobile phone if you use a special option mode.

The “New number” option is also available for corporate clients. There are no activation or maintenance fees for the business segment. Only the head of the enterprise or his authorized representative, whose powers are confirmed by a notarized power of attorney, have the right to manage the service.

How it works

The subscriber will be able to report the number change as soon as he activates the option. All his contacts will receive text messages with information on how to contact him now. In this way, you can associate new data with a special nickname for the user, which will replace his real name, which is tied to the new digital combination of the cell phone.

The algorithm for how the option works is as follows. The person who calls the old number will hear a voice notification that the counterparty’s contact details have changed, and will receive a new number via text message. Regardless of which cellular provider served the subscriber’s previous number, Tele2 information services within the framework of the described service will be free.

Features and conditions

The instructions for this option will tell you how to notify your contacts about a change in data if a company subscriber has changed their number. To activate it, you must have money on the balance of your old SIM card, and the number must not be blocked.

As part of this service, the user can connect up to three of his numbers from Tele2 and third-party operators operating in the Russian market. Once connected, this option can be used free of charge for 90 days, after which it is automatically disabled.

To manage the settings of the described option, service commands are used within the service, which are sent to service number 444:

  • 91 – providing information about calls made to the old phone over the past 24 hours;
  • 92 – request to receive a list of connected numbers;
  • 93 – extension of the option for another month.

You will have to pay for the extension. The free newsletter is only valid for 90 days.

Service cost

Of course, one of the most important issues that Tele2 subscribers who decide to change their old number to a new one may think about is the cost of use. Fortunately, in this situation the operator acted loyally:

  • Option activation: free;
  • Subscription fee for use: no.

It is worth noting that the operator charges an additional fee of 10 rubles for setting an alias when calling an old number. The service of setting an alias allows you to change the type of standard messages received by subscribers calling the old number. So, for example, you can set your full name as an alias. Installation is carried out by sending a message to number 813 , in the body of which you must enter the text “83 Alexander”, where “Alexander” is your nickname. If you suddenly want to change your nickname, this procedure is performed in a similar way. It should be understood that changing the name will be charged as before - 10 rubles. You can disable the use of an alias by sending the text “83” (without quotes) to 813 .

How does the service work?

The option works by sending special messages to users when they change their mobile phone. A special feature of this feature is the permission to connect up to three old numbers. They may belong to other operators operating in the Russian Federation. An important condition for activating the option is the availability of funds on the balance. The number should not be blocked either.

An equally important advantage of this option is the permission to install your own invented nickname. Then recipients of calls and SMS will instantly receive an invented nickname instead of their usual name. This is where some free personalization comes into play.

How to connect

Activating this service is quite simple, but requires some time. However, if you follow the instructions below, you can do it in about 5-10 minutes. So, you need to do the following:

  1. From the new phone number you need to send a text message to the short number 813 . The body of the message should contain text in the format “81 OLD PHONE” (without quotes), where instead of “OLD PHONE” the old contact information is indicated, starting with “eight”.
  2. Next, you should wait for the incoming SMS message. The message will contain a unique service number allocated specifically to you, as a Tele2 subscriber. This number will be used to set up call forwarding from your old phone. To set up forwarding, on the old SIM card you must enter a combination of the format **21*SERVICE NUMBER# , indicating the code received in the message instead of “SERVICE NUMBER”.

How to disable the service

If you want to disable the “New number” ahead of schedule, you must send an SMS to 444 containing the number 88 . If you want to disable only a specific number, then the content of the SMS needs to be modified - “89 old number” . In addition, you can refuse redirection by typing the USSD request ##21# .

Setting up on Tele2

In addition, it is finally necessary to note how the subscriber information service is configured, because the option in question can work in several modes.

Connecting modes and checking the relevant information is carried out as follows:

  • Hidden mode is an operating mode in which only you are notified about incoming calls to the old number, after which you decide whether to inform new contacts to incoming subscribers. The mode is enabled by sending “86 2” (without quotes) to 813 in a message;
  • Receiving data on missed calls for the old SIM for the last 24 hours: “91” in SMS to number 813 (sent from the new SIM card);
  • Display information about all connected old phones: code “92” to number 813 in a message.

The service is provided for use for 90 days, after which it is automatically disabled. If you need additional time for the option to be valid, you can extend this period by 30 days by sending “93” (without quotes) in a message to 813 .

Tele2 – description

This function is provided completely free of charge. Thanks to this, you can notify your contacts about the change of mobile phone. To activate the service, you just need to have a new or old card. If you have purchased a new mobile number, but do not want to lose contacts, this option will be as useful as possible.

As soon as the owner of the number activates it, people will receive notifications that the person has changed his mobile number and his exact number. Within the framework of a similar “New number” Tele2 option, users are provided with two main modes of receiving alerts:

  1. Standard – provides information on all users who called.
  2. A special hidden mode for issuing information. In this case, the notification does not come to the person who is calling, but to the owner of the number. This is relevant for subscribers who do not want to transfer their contact to everyone.

By default, the user is connected to normal mode. If desired, you can switch to a different tariff plan option.

This option is suitable for those people who have a large number of contacts. If you connect it, you don’t have to waste time sending out a new contact to all your friends and business partners. Many people use the function if they are tired of receiving a large number of calls. Connecting will allow you to quickly stop the rapid spread of the received updated contact.

How to change your current Tele2 number

You can carry out the procedure for changing your current phone number only by visiting a communication salon in person. The owner of a SIM card with inconvenient data needs to have with him:

To change your current Tele2 phone number, you will have to write an application. The sample is given to the subscriber by the company manager. After this, some time will pass before the new combination of numbers becomes active. The timing directly depends on the system used. Before writing an application, it is worth thinking about what particular combination of numbers you would like to get in the end. Special requests should be notified to a Tele2 representative in advance.

When receiving new personal data of a network subscriber, the previously valid tariff plan will not be changed. The mobile balance will not be reset; all previously activated services and options will remain connected. The procedure for ordering new data will take no more than 10-15 minutes. The address of the nearest Tele2 post office can be found on the operator’s website.

Source

Peculiarities

  • The connection method for this option is from Tele2. Connecting notification about a new phone. occurs in several steps and requires the subscriber to have both SIM cards, which prevents possible abuse of redirection by unscrupulous users.

You need to write an SMS message of the following type: 81 (space) (old phone number in eleven-digit format) This SMS is sent to 444. From 444 you will receive a response in the form of a text message, which will contain a code for performing the operation to activate the service in question.

Now you need to replace the new SIM card in your mobile phone with a SIM card with the old number and activate the service by dialing the following request: **21*code to activate the service# call key. You can activate the service for a maximum of three old numbers by performing the above-described manipulations for each of them.

  • Disabling is also implemented in several steps. It is necessary to send a text message in SMS format to 444. Contents of the message: 88. After this, the SIM card is replaced, followed by entering the request: ##21# call key. If the option has been activated for several SIM cards, but only one/two of them need to be deactivated, then an SMS with the following content is sent to 444: 89 (space) (phone to be deactivated 11 characters).
  • There are two modes of the option in question: standard and hidden. Standard mode (set by default upon connection and does not require additional manipulations) involves two-way notification of a change: you and the caller. Hidden mode involves one-way notification - only you. This is relevant if the phone was changed due to reluctance to communicate with any subscriber or group of subscribers.
  • As an old phone. can be used either Tele2 or the number of any other cellular operator.
  • Additional functions are also expected when sending special codes to 444. This way you can clarify: data on the last five calls made over a period not exceeding one day - 91; list of telephones connected to the service – 92.

  • The default validity period of the service is thirty calendar days. After this, it will automatically turn off. To extend use, you need to send an SMS to 444 with the text: 93.

How to change Tele2 number online yourself

Tele2 subscribers are accustomed to the fact that any service can be activated or disconnected or ordered online on the website independently or through your Personal Account. In the case of changing the telephone data of a network subscriber, you will not be able to use any of the methods. Therefore, those users who decided to register on the operator’s website in order to find out how to change an inconvenient Tele2 number to a beautiful one in their Personal Account will be disappointed. You cannot perform a replacement in any of the provided account menus.

Important! Via the Internet on the Tele2 website you can only order the purchase of a new SIM card. Free combinations are displayed on tele2.ru in the “online store” section. Future clients of the telecommunications company can choose any of those for sale. The selection is made by category - regular, platinum, gold and silver.

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