What is an information card?
Selling SIM cards without drawing up and signing an agreement is illegal, but is quite common. If you do not require a passport when purchasing a SIM card, it is better to purchase a SIM card elsewhere, since this seller is breaking the law. The concluded contract includes an IC, which indicates the subscriber’s data.
Sample contract with Megafon.
How can you find out your Megafon phone number via SMS
Previously, there was another way to find out your Megafon phone number if it was forgotten - sending SMS. However, at the moment such a possibility does not exist. Therefore, it will not be possible to request the information of interest using an SMS message.
The only option left is to call any person or send them an SMS so that the relevant data can be determined. If the subscriber’s balance is 0 rubles. or there is no one nearby, you can use any of the methods below to obtain the necessary information.
What data is indicated in the information card
The following are entered in the IC:
- User's full name.
- Passport data or data of any identification document.
- The date the subscriber was born.
- Where does the user live (registration).
If it is a legal entity, the following information must be indicated:
- What is the name of the registered enterprise?
- Full name of the head.
- Address where the company is registered.
- Mailing address.
After filling out, the user signs. Please note that IR Megafon may have additional blocks that need to be filled out.
Firstly, you should definitely link the number to a specific person so that it can be found, for example, if fraud is committed from this number. Secondly, when using the operator’s services, the subscriber may accumulate a large debt and data about him from the information card will be used by the operator to send him a corresponding notification to his address.
Information about the debt is sent to the subscriber in the form of a letter addressed to his name and address specified in the IC.
Letter about debt to Megafon.
Agreement on the provision of communication services megafon
I am turning to you out of desperation.
I am Sergeev Vyacheslav Igorevich, born in 1975.
Living at the address: Penza region, Neverkino village, Komsomolskaya street, house 34.
My wife was a Volgatelecom subscriber (documentation available).
The telephone line was installed for an amount three times higher than the amount indicated on the receipt.
1) Standard agreement for the provision of telephone services dated March 21, 2003 (There is an agreement)
2) Agreement for Internet connection via dial-up line dated March 15, 2005 (Agreement available).
Semin Valentin Sergeevich, being the head of the Neverkinsky communications department, answered our question whether it is possible to refuse 1) the provision of telephone services, BUT reserve 2) the Internet connection via a dial-up line, he answered: Yes, it is possible, write an Application!
We were provided with a form for refusal to provide telephone services; the spouse filled out her full name. and signed it.
The second Application to retain the Internet via a dial-up line was written in his own hand in free form.
A day later, a locksmith unauthorizedly entered the roof of a private house while the owners were at work and, having cut the telephone wires, left. Returning from work and discovering this act, I decided to look into it in the morning.
Arriving at the Communications Department, I found out that the wires were cut off by mistake according to 1) Application without noticing the second.
Promising to restore the line in the near future. My phone number was once again sold to someone else
The subscriber's telephone line was never restored. Then it turned out that the Internet is impossible without a telephone
(Syomin either got something wrong or deliberately deceived). Our phone number was sold to a new Subscriber and we were left without everything.
They promised to connect as soon as possible. We have been waiting for years, getting by on the Internet using a Megafon USB modem, the maximum traffic of 15 GB is enough for a family of 4 active Internet users.
I am not a scandalous and patient person, I even re-wrote the Application for a new connection to the Telephone line and the Internet and agree to pay for what is required. We were told that there is no expectation this year and next year remains unknown.
Even though the boss is now a new boss, Evgeniy Valentinovich Semin, the son of the previous boss, we get the same answers.
Is everything really that bad with subscriber connections in Rostelecom? Why were we deprived of the Internet due to the Chief’s mistake or his incompetence? Tell me what to do in this situation?
Thanks in advance!
Controversial situations
It’s worth noting right away that the subscriber will be able to receive service at Megafon offices without IR, but he still shouldn’t throw it away. It may be useful in cases of controversial situations. If the user loses it, he needs to contact the nearest operator’s office for restoration.
There are situations when it turns out that a subscriber purchased several Megafon numbers and incurred debts on them, but in fact he did not do this. In this case, the subscriber should write a claim to the operator and dispute the presented debt.
Types of power of attorney at Megafon
To begin with, I would like to note that a power of attorney is considered a document that is issued to a specific person in order to represent the interests of another individual or legal entity before third parties.
Everyone should know that any trust document is divided into several types. A power of attorney to represent interests is no exception, so it can be issued in two types: simple or general. Below we will look at the main differences between them.
Simple
Most likely, its purpose immediately becomes clear from the very name of this type. According to the current legislation of the Russian Federation, a simple power of attorney is allowed to be issued in any form, both in person and in printed form. In addition to the signature of the witness, this document sometimes needs to be certified by a notary office - this depends on what actions such a power of attorney will involve. All existing situations in which the intervention of a notary is necessary are prescribed in the Civil Code of the Russian Federation.
Also speaking about a simple power of attorney, it should be noted that the list of powers of the attorney is extremely limited - that is why its name speaks for itself. At the same time, the authorized representative is obliged to notify directly the owner of the subscriber number about each operation performed.
It is allowed to certify such paper by other persons besides the notary. Let's take, for example, a situation when a subscriber needs to get or replace a SIM card, but he does not have the opportunity to do this due to a long stay in hospital treatment in a medical institution. In this case, he has every reason to draw up a power of attorney to carry out the relevant actions on his behalf to another person. The head physician of this medical institution has the right to certify such a document.
If an individual acts on behalf of a certain organization, the document can be certified by personnel department employees.
Sample
Troika support
All Megafon subscribers receive an information card, but many do not even suspect that it contains all the information needed to work with the operator’s services and partners. Using IR, you can top up your travel card via SMS message.
Subscribers can also activate the Mobile Ticket service using data from the IR. It provides users with the opportunity to pay for travel at established Troika fares through contactless payment technology. To do this, you need a smartphone with an NFC chip and the Android Pay/Apple Pay or Samsung Pay application installed. As you can see, the information card is far from useless, as many people think.
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Find out your Megafon number using a USSD combination
To find out your Megafon number for free via USSD command, if you don’t have money, just dial *205# on your device and press “call”. In response, you receive a message containing up-to-date information.
If you need to get acquainted with more detailed information (on the tariff, connected packages, options, etc.), call the menu by dialing *105# “call”. The desired section is selected by pressing the corresponding button. The cost of the service is 0 rubles.
Remote service
For clients of MegaFon Joint Stock Company who are registered as an individual entrepreneur or individual, remote service can be arranged. Having executed an agreement, the so-called corporate client can now:
- use many services and options, connecting them or then disabling them as unnecessary;
- make changes to the concluded agreement. However, this will require sending a special request using the client email specified by both parties;
- change your email address or code.
The corporate client then receives an individual number when he submits an application requesting the start of remote servicing. It is considered for no more than two days, after which the client will know in a notification from the operator whether he received such an opportunity or was denied for good reasons, and the operator has the right not to explain this reason. But most often this happens due to current legislation, lack of proper information from the client or according to the rules of the contract.
Once the connection has occurred, you can use remote maintenance. It continues until the client refuses it, or until the operator stops providing this service due to a violation of the concluded contract.
All applications sent by a corporate client using e-mail are considered to be in writing; the signature of the person must also be present, confirming the authenticity of the document. Such a signature is a kind of analogue; in fact, it is a code word representing a special set of letters/numbers.
It should be noted: it happens that, through no fault of the company, there is a violation of the confidentiality of any information during its transfer, including communications that do not belong to MegaFon. This condition is provided for in the contract, and the operator is not responsible for information leakage if unauthorized access occurs.
Using short codes
MegaFon's communication agreement includes a service that uses short numbers.
This includes:
- multimedia message. This information is sent in various formats. For example, in graphic, text, digital, video, etc.
- short text message. This message is informational in digital format;
- direction identifier for information connection to take place in the WEB. This type of connection makes it possible to send requests directly to the provider’s information center;
- high-speed interactive interaction service. Occurs between the subscriber and service applications.
In order to be able to work on the Internet, there is a condition: the client has equipment that meets certain modern standards and has a special SIM card.
In channel communication mode, information is transmitted with certain characteristics and is provided by modern CSD technologies.
To transmit the necessary data, there is a traffic channel. The multi-slot mode will allow you to have several time slots.
View on computer and tablet
Mobile operator subscribers can easily find out the phone number on an iPad or smartphone. To do this, connect to the network from your device not via Wi-Fi, but through the Megafon network of the same name. The corresponding numbers will be displayed at the top of the screen.
If you log into your personal account from a computer or any other device, you can get all the comprehensive information about your tariff, connected options, etc. You can register and create an account on the operator’s official online page. To receive the password, dial the combination *105*00# and press “call”.
When do you need to know your personal account number?
The subscriber needs to know the Megafon personal account if he has stopped using his own number for at least 6 months. When you stop sending SMS, making calls, or topping up your balance, your number will be put up for auction. Another personal account will be opened for the new owner.
If you still have a debt, you can pay it off directly to your personal account. If you transfer money to the previous number, you will simply top up the balance of its new owner. You can repay the debt using the Qiwi Wallet, or through a payment terminal or bank plastic, through the “Personal Account” and other methods.
