Number 9731 Beeline: what kind of service is the answer and how to disable it

Beeline.

Hello, Evgeniy Vitalievich!

Short number 9731 is provided: Content by Subscription via Mobile Click. According to the information of this provider, the subscriber gains access to the provider's complex to receive a specific Provider Service in accordance with the Subscriber's Request via Mobile-Click. The Service purchased by the Subscriber is provided on the Provider's Resource on a regular basis until the Subscriber refuses the Service. Payment for access is carried out by the Subscriber in accordance with the terms of the offer posted on the Special URL of the Operator.

List of Resources:

darikota.ru, lovikota.ru, erotic-telochki.com, kekekefilms.com, muzboxplanet.com, girls-erotic.com, gotovdz.com, vkusnoedim.com, eroticatube.space, erotic-films.biz, muzbest.com, damochki.pw, kinopokaz.pw, kinoprokat.pw, hotchixes.com, erox.pw, samki.pw, eroticlife.space, striptiz.pw, mob-bestfilms.com, filmzbest.com, proerotic.pw, wapimperia.pw, videoimperia.pw, hotgirlsportal.pw, mp3world.pw, videolike.pw, mp3sklad.pw, recipesforyou.pw, dietmagazine.pw, dailynewsfeed.asia, seenews.eu, besttrailers.pw, tastyrecepts.pw, booksworld.pw, allworldnews. Asia, etc.

Eugene.

I did not confirm my subscription on any of these sites through a “mobile click”.

You write below: “Unfortunately, there are many unreliable sites and malicious advertising on the Internet, and when you click on them, such services are connected. In this case, Beeline always informs you in the form of an SMS notification about the fact that your subscription has been connected, so that you can disable this service if you did not order it.”

I did not receive any SMS from Beeline numbers (MyBeeline, or My Beeline personal account). Also, I did not send an SMS about agreeing to pay for the service. Attached is the usual confirmation of consent to the service.

A certain LLC “Informpartner” can notify me about anything, we do not have a contractual relationship with them and their fraudulent “notices” in the style of mailings from the zone do not bother me!

But why doesn’t Bee Line inform the user that the pirates have “connected malicious advertising”, give them my phone number and open my personal account for payment without my confirmation and without notifying me?

And finally.

How much did BeeLine earn out of this thousand rubles to ignore a corporate contract with more than 10 years of history? I'm just wondering how much did you sell me to the hackers for?

How to check the availability of a particular subscription

There are quite a lot of ways to find out which services are currently linked to a particular number of the Beeline mobile operator:

Using a special command

In order for the operator to send his subscriber a list of everything activated, you can use one of the so-called USSD commands: *110*09#. Of course, don’t forget to press the call button at the end so that it is sent to its destination.

Short number

This operator has several special numbers that allow you to receive this or that information automatically. One of them is 0674. After dialing, you will need to listen to voice information and select going to the “Service Management Center”. Then, listen carefully to the recommendations again and act on their basis. The result will be sending the person an SMS message with the information he needs.

Using the mobile application

This operator has this. It's called "My Beeline". Naturally, you will initially need to download and install it. If this is done, all that remains is to check the available functionality and find the necessary information.

Help from the operator's website

An option for lovers, first of all, of computers. What you will need:

• Go to my.beeline.ru;
• Be sure to log in. If a person has not come here before, then you need to register in the system. It's simple and fast;
• After authorization, go to the “Services” section, where you select the option “Connected”.

All that remains is to familiarize yourself with the proposed list.

Indeed, you can just call technical support:

• 0611 – directly from the card of this operator company;
• 8-800-700-06-11 – if a SIM card from another service provider is used for the call;
• +7-495-977-88-88 – when outside our country. To switch to technical support, you will need to press the buttons “1”, then “0”.

After explaining the reason for the request, the operator will respond with an SMS message with all the necessary data.

How can I find out what services have been connected?

If a subscriber wants to find out what services are connected on the phone, you can resort to several methods, but they have both positive and negative sides.

1. The first option is not difficult. You need to dial *110*09#, press the call key or call 067409. Information about all connected offers will be sent as SMS. To disable the service, you can call 0674.
2. The second option is the Beeline menu. To do this, dial the combination *111# and press the call button. A menu will appear on the device screen. Here you can check which applications are active. In the menu you need to click “My Beeline”, “My data”, “My services”. A system message should come with a description of all the functions that the subscriber uses.
3. You can go to the website my.beeline.ru, go to your personal account and there you can see which services are active, which ones are paid, activate or disable them yourself.
4. You can call a mobile network consultant, ask him what services are connected to the subscriber, and deactivate mailings.
5. Download the My Beeline application. This will allow you to control your balance and other phone options. You can download the program on the company’s website, as well as in the Google Play application.
6. The last option is to visit the mobile company center. This is the most effective way. The company manager will provide all information about active subscriptions. Will tell you about all additional communication opportunities. Before your trip, you should take your passport with you.

You can disable any service. The main thing is to know the combination of numbers or the network operator number. There are no difficulties in this, and if necessary, you can contact a mobile communication service center.

Beeline.

Hello, Evgeniy! Providers independently promote and advertise their services. In promotional materials (TV, magazines, Internet) and on the providers' resources (Provider's website or Provider's phone number) you will find detailed information about the essence of the services provided, their cost and procedure for provision.

In other words, our partners are independently responsible for how to distribute their services; we provide our clients with the opportunity to pay for services from their mobile phone balance.

In cases of virus attacks, we recommend using an antivirus:

Antivirus for subscribers Beeline application for Android OS. More details: 0758 (free call). Download from Google Play https://play.google.com/store/apps/details?id=com.eset.ems2.beeline

If it is indeed confirmed that the connection was caused by a virus, then we will be able to issue a refund.

Information about connecting the option and how to disable it was sent to your number:

“You have activated your subscription to number 9731, subscriber. fee 30 rub. in 1 day. The service is provided by Informpartner LLC, [email protected] , 88007070614. To unsubscribe, send STOP84 to 9731 for free.”

VimpelCom has accurate information about the cost of the service, methods for ordering and disabling the service, the type of service being ordered and the Provider’s contacts.

All the best and have a great day!

If you have any additional questions, please write us a response to this letter.

Thank you for using.

Best wishes,

Anna Vorobyova.

Beeline Customer Support Service

Other subscriptions to disable

Number 1143 is another unwanted subscription sent from the “vidz.cool” service. Do not go to this site - your browser detects it as fraudulent. If you complete a short registration on the resource, a subscription will be issued and 30 rubles will be debited from your balance daily. Content is launched on the number without the consent of the owner. Paid content is launched on a number without the subscriber’s consent.

To deactivate your subscription, send an SMS with the text “STOP VIDC” to 1143.

Another unwanted subscription 1249 is supplied by the content provider Edifis LLC. For a daily fee, the client receives pictures, melodies and java games. A message to this number costs 17 rubles.

You can disable a subscription from number 1249 using one of the previously described options. There is also a universal method that removes all paid subscriptions from a SIM card - this is a call to the number 0684006. After connecting, the subscriber will hear an answering machine notification that the application has been accepted. In a few seconds you will receive an SMS from Beeline on your phone stating that all subscriptions have been cancelled.

There is a way to protect yourself from paid services from Beeline partners - this is by creating an additional content account. After connecting it, all paid content is transferred from the main account and can only be paid from the additional balance. If you do not replenish it, then no monetary losses will occur. This service has a feature that automatically transfers funds from your main account to pay for content - make sure it is disabled. To activate the option, contact the Beeline office.

To avoid becoming a victim of SMS scams:

• do not visit dubious sites;
• do not follow links;
• do not download files from unverified sources;
• do not give out your contacts and do not allow distribution on entertainment Internet resources;
• Do not send reply SMS to short numbers.

If paid content from third-party sources appears in the list of services, use one of the methods suggested above. If you need a complete cleanup of paid subscriptions, call the blocking number and set up an additional account to protect against accidental charges and unwanted charges.

Eugene.

I have an iPhone. The subscription message came from a “partner” short number and looked like spam. Where is the message about the debit from Beeline itself?

Why do you allow a network subscriber to connect to other people's paid services without confirmation from the user (for example, SMS) and without informing you? Was there at least one visit to this “partner’s” website from my phone?

You don’t need a corporate client, you are behaving very short-sightedly, you can steal money together with hackers once, I’m just going to a competitor.

The problem is not this measly thousand, but the fact that the reputable company BeeLine has sunk to scamming customers on fake services together with suspicious partners.

Continue in the same spirit. The Internet is already full of similar stories about Beeline, I was convinced from my own experience that you cannot be trusted with money and security.

How to get money back from number 9731

If it does happen that an inexplicable loss of money from a mobile account is discovered, you need to try to remember if you received any annoying SMS message from number 9731, for example, with an offer to find out the most accurate weather forecast or check your watch with the London Observatory?

Wasn't the answer "yes" sent to him?

Or maybe, in the heat of Internet surfing, a phone number was entered to obtain a registration code on some little-known but attractive resource?

Services for checking the availability of paid services on number 9731

In order not to speculate, you need to use the service (and every operator has one) to inform you about the availability of paid services tied to your number, including subscriptions to number 9731

The most informative is access through the web interface of your personal account, and in the absence of the Internet or the desire to use it, the good old USSD request will help.

Megafon - *583#, Beeline - *110*09#, MTS will inform you about this by command *111*919#, TELE2 - *189#

If the acquired knowledge shows that there are subscriptions, and money is quickly debited from the account because of this, you should not hesitate. Using the same tools, you need to disable the subscription, and the debiting of money will stop.

This is done using your personal account and personal assistance services by calling the support service. The USSD commands indicated here will also allow you to select the desired command - “disable”.

Also, a quick cure for a paid subscription, when the user receives an SMS about activating this service, will be a response message consisting of the word stop (or STOP).

Beeline.

Hello, Evgeniy Vitalievich! These services are not . I would like to note that pp. 2.5-2.7 of the current Services Agreement provide for the rules for the provision of Additional Services. In accordance with the specified provisions of the Agreement, information about Additional Services is posted by the Operator or third parties in the form of a public offer on the Internet on the websites of the Operator or third parties or in advertising materials about these services. Information posted on the Internet or advertising indicates the access number to the Additional Service. The subscriber, by ordering an Additional Service using this access number, agrees with the rules for the provision of Additional Services and the rules for their tariffs and agrees to receive these services and pay for them.

Activation of subscriptions is carried out according to the following algorithm: on the Partner’s website, after selecting the content of interest, the Client’s cell number is entered. Then an SMS message with a unique code is sent to this number, which is indicated in a special field on the same website, after which the subscription is activated. The User Agreement is posted on the Partner's website. According to clause 4 of this agreement, by activating the subscription, the Client agrees to receive services in accordance with the agreement.

All subscriptions are connected independently from the telephone using a command, a short number or following a link on the Internet. There is no technical possibility to connect the subscription remotely.

Thank you for using.

Best wishes,

Olga Slobodchuk,

Beeline Customer Support Service.

Reviews

Feedback from subscribers will help you find out how they resolved issues with this subscription:

Beeline's official response regarding subscriptions from number 9731

1. Vladimir. My son always takes his cell phone to access the Internet. And after it I always check the connected services. One day I accidentally activated a subscription from number 9731. Fortunately, I got rid of it on the same day.
2. Marina. My principle is this: if they start sending me “leftist” messages with some unnecessary information, it means they want to make money from me. As soon as the first horoscope arrived, I immediately went into my personal account and got rid of this scourge.
3. Konstantin. I somehow signed up by accident. It’s good that there was already little money in the account, so already on the third day I discovered that it had been written off. Naturally, I figured out the reason. I wrote to technical support through a group on VKontakte. Everything was resolved there quite quickly - literally within an hour after the call.
4. Basil. I installed a mobile application from Beeline. And I actively use it. It’s very convenient and quick to find and get rid of unnecessary subscriptions and paid mailings.
5. Anton. My father took a new tariff package. And he calls me a week later and asks why it is so expensive. I ordered a statement of expenses. I discovered that so-called entertainment content was sent to him every day. For which they charge thirty rubles a day. Naturally, he refused such an offer. Waste was immediately reduced very significantly.
6. Natalia. As soon as I discovered that I had such a subscription, I immediately began to figure it out. The operator's representatives tell me that I connected everything myself. And when and where - I don’t know. Although this is possible, because I spend a lot of time on the Internet, I could have accidentally clicked on something. So you need to be more careful in future.

Judging by their reviews, people do not have any problems with unsubscribing from such mailings. But getting the money back won’t work. Therefore, all that remains is to pay attention to your own account and, in case of any suspicion of overspending, promptly try to solve the problem.