How to check the latest paid actions on Megafon

Probably every mobile phone user has at least once encountered an unpleasant situation when money disappeared from their phone balance without a trace. This may be caused by:

  • you are subscribed to paid services and subscriptions;
  • your phone is infected with a virus that sends messages;
  • You really talk a lot or spend time online, and in vain you are offended by your operator.

To dispel doubts, it is necessary to periodically monitor balance changes.

When do you need to know about the latest write-offs?

Perhaps, at least once in their life, any network client has encountered a situation where money was debited from their balance in an unknown direction. This could happen if:

  1. The subscriber inadvertently subscribed to paid services.
  2. The user's gadget has been captured by a virus and is involuntarily sending paid messages.
  3. The subscriber does not control his mobile expenses: he communicates a lot with subscribers of other networks, does not monitor Internet traffic, etc.

Any of the situations requires an urgent check of the latest paid actions on Megafon. During the audit, the cause of the money leak will be identified, and the client will be able to easily eliminate unauthorized debits from the account.

Cost of service and alternative options

The opportunity to clarify recent actions is provided to the subscriber completely free of charge. The user can order any of the reports as many times as he or she wants, without limitation. The cost of any of the ordered reports is 0.

If there is a need to order a detailed report for a longer period, you can contact the operator for separate details. Megafon allows you to generate a statement for any period of time, day, week or month at the request of the client.

It is proposed to order a service that will regularly provide a complete report on expenses for the past month to the specified E-mail or fax.

If you need to simply clarify or regularly monitor your expenses, Megafon provides subscribers with various convenient methods, both paid and free.

How to check write-offs from?

The last 5 paid actions on Megafon can be easily viewed through the “My Expenses” function. To carry out the manipulation, dial the digital code *105*611# on your mobile phone and send USSD. You can also carry out an audit by sending an SMS message with any text to the number 000 105 611.

After this, the necessary information will be sent to the cellular gadget in SMS format. The option is provided free of charge.

The Megafon operator offers its subscribers a simple and free way to find out for what actions money has recently been debited from their mobile account.

This function will be especially useful and convenient if you:

  • you use a regular cell phone, not a smartphone;
  • you are unable to access the Internet;
  • you are not an advanced user.

As part of the service, the operator offers three options for which the user can make a request:

  1. "Last expenses." You will have access to information on the last 5 paid transactions (calls, messages, Internet sessions).
  2. "Last 5 calls." You will receive detailed information on the last five calls on your home network.
  3. "Last 5 SMS messages." You will have data about the last five SMS messages on your home network.

other methods

Megafon also has universal methods for checking recent paid transactions:

  • Dial the number combination *512# on your phone, then go to the menu that appears and select details for a specific service;
  • go to your Personal Account, find the “Details” item, indicate the time period and services that you want to control, and click the “Order” button.

Attention! For ordering details more than 5 days in advance, the operator will charge an additional fee. The cost of the service can be found on the Megafon website or by phone. 0500 and 8-800-550-05-00. Calls are free.

  • You can order a check of write-offs for a long period at any provider’s salon. All that is required of you in this case is to have a phone number and an identity document with you.

And finally, some useful advice. If, during the check, unauthorized connected subscriptions were found on the number, you can disable them in your personal account, through the “My Services” tab, in the mobile operator’s office, or through a deactivating USSD corresponding to a specific subscription.

To avoid such problems, Megafon subscribers can activate the “Content Ban” option on their number. You can enable the service via the USSD command *526# or in your personal account.

Useful tips

  • Do not enter your number on suspicious sites. This way you can automatically sign up for unnecessary subscriptions.
  • Check the "Service, Options and Subscriptions" section. You may have connected paid services and subscriptions that you forgot about. This can also be done by dialing *583#. You can disable unnecessary functions in your personal account, office or through your operator.
  • Protect yourself from unwanted subscriptions with the help of - dial the combination *526# from your phone keypad (if the service is activated, you will not be able to send SMS to short numbers).
  • Use the My Recent Expenses feature. It is free and available for all tariff plans of the Megafon operator. At any time you can make a request and control the costs of mobile communications and the Internet.

Helpful 5

Why view the latest paid actions?

Of course, Megafon does not deceive its customers by connecting paid services without the subscriber’s knowledge. But sometimes a person may simply not notice how he activated the option for an additional fee. In this case, there is a serious need to check the list of recent write-offs. In addition, surgery may be needed in the following situations:

  • When a person suspects that he is connected to unnecessary paid services.
  • If too much money is debited from the account.
  • To optimize your own expenses by mobile phone number.
  • To write a check for communication services, which is paid by the employer.

You can check paid actions by number using or using a full statement. The second option is more complex, but it is much more informative.

To check the latest charges from a subscriber number, you can use several scenarios. Paid actions will include:

  • Charges of subscription fee according to the tariff.
  • Withdrawal of money in accordance with the connected services.
  • Calls, SMS and Internet traffic not included in the starting package of the tariff plan.

In a short or full statement, the subscriber will receive all the necessary information on the latest charges. This will help you figure out which communication services cost the most money and which ones you should turn off.

With a short command

This is the simplest option that does not require an Internet connection and the use of a computer or other devices other than a phone. Moreover, both a smartphone and a push-button mobile phone are suitable.

How to find out the latest calls on Megafon:

  1. Open dialer/unlock keyboard.
  2. Dial the combination *512#.
  3. Press the call button.
  4. Wait for an SMS from Megafon with the last 5 paid actions (debits).

For each write-off, information will be given in the format “date and time, name of service, quantity / duration, cost.”

Please note: if you do not receive an SMS with the cost of the last 5 debits from Megafon, make sure that your number does not have a ban on using short numbers and receiving SMS from them. By default, such a ban does not apply to operator service numbers, but the possibility of a system error cannot be ruled out.

Additional useful information

To prevent charges for unnecessary services and subscriptions in the future, it is useful to get into the habit of periodically checking your phone balance and connected services.

The following commands will help you keep the situation under control:

  • Check balance *100#
  • Find out what paid services are connected to *583#. You can connect to a subscription or service completely unnoticed by accidentally clicking a button or link on a website. As a rule, such services are immediately activated without additional confirmation from the user.
  • A universal way to get a report on the latest charges *512#. After typing the command, a menu appears on the phone screen offering to order one of the types of reports - the subscriber just needs to select the required one.
  • Change services and options *105#. Type the command and follow the system prompts and the pop-up menu.
  • Set the “Stop Content” option *526#. In this case, sending messages to various short numbers will not be available.

Remember that money does not disappear from your balance just like that. Megafon offers users a wide range of opportunities for high-quality control over expenses. If you cannot solve the problem on your own, call the provider's helpline at 0500 or the Hotline at 8-800-550-0500 (the call can be made from any phone).

Detailing cost

Complete information about debits from the balance is not always free. If a person orders details through a personal account or email address, there is no need to pay. But when ordering one-time details in the office or regular reports by mail, you will have to pay money:

How much does detailing cost?
Report typePrice
One-time in LC0 rubles
One-time in the office50 rubles
Periodic100 rubles
Add. delivery fee by e-mail 0 rubles
Add. mail delivery fee 100 rubles

The most economical way is to check write-offs in your personal account. You won't have to pay for it. But when ordering periodic details by mail, you will need to pay 200 rubles (100 for information and 100 for delivery).

Full details of MegaFon paid services

Information about the last five paid actions does not provide a complete picture of costs by phone number. To be aware of absolutely all debits from your balance, you need to contact the operator to order full details.

There are several types of reports that an operator can provide:

  • One-time details in your personal account.
  • Receiving information in the office.
  • Reception of regular reports.
  • Delivery of invoice by email or physical mail.

The easiest way is to order details through LC. To do this, it will be enough to log in to the service and click the “Order details” button in the section with your profile. The information will be sent to the specified email address or will appear on the screen.

Also in the personal account, the user can arrange periodic details of the account. It will be sent by email or by letter. You can register for one or another option in your personal account or in the Megafon communication salon. There, a person has the right to receive one-time information about write-offs for a certain period.

Details by number (via personal account)

Today, remote account management, including services, is practiced by almost all telecom operators. To register a personal account, you do not need to go personally to the company office. This operation is carried out using the client’s mobile device. To perform this action, you must go to the official Megafon portal and provide the following information:

  • region of residence;
  • contact phone number (mobile).

After this, an SMS notification will be sent to the subscriber’s phone, which will contain a password to access your personal account.

Legal entities carry out the registration procedure a little differently. A representative of the organization must submit a written or printed application, and then forward it to the responsible persons of Megafon. This can be done by email, fax or in person.

Your personal account has a number of advantages and offers clients many opportunities, namely:

  • tracking of all deposits and expenses by number;
  • switching from one tariff to another is more profitable;
  • Subscriptions or cancellations;
  • accumulation and use of bonus points;
  • tracking the balance of the provided package (amount of traffic, number of minutes and SMS);
  • activation of the promised payment and much more.

Your personal account provides access to all information of interest, allows you to control the movement of funds and much more.

Over the past month

Data for the past month can be received by email. The letter will include:

  • report on calls made;
  • report on sent messages;
  • data on the use of Internet resources.

You can receive the document for free in your personal account. In this case, you must indicate the required interval in the form.

Additionally, but not free of charge, you can request an account statement at a Megafon branch.

During the period

Such detail is generated for a specific period requested by the user. The information is provided in the form of a table, which includes:

  • time and date of the action performed by the client;
  • contact numbers to which calls were made and messages were sent;
  • the fee charged for the operation;
  • area where operations were carried out (for example, calls outside the Russian Federation, etc.)

If the client wants to clarify the data on transactions performed on the number for the previous 2 months, then he can submit a request using his personal account.

Thus, you can receive an account statement in different ways. Each user has the right to choose the most convenient one. The personal account is especially popular.

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