How to check paid services on MTS and disable unnecessary options

Checking paid services

USSD code

To clarify the question that has arisen, many people prefer to send the corresponding USDD request. This method is very simple and requires a prompt response, which is why it is very popular. For this reason, many people want to have an idea of ​​how to find out paid services on MTS by sending a USSD code.

In such a situation, checking paid services on MTS involves entering the following characters *152# . Almost immediately a menu will open on the screen. From the proposed list, you should focus on the position “Your paid services”. After moving to a new section, find the “Options” position. The sent request is immediately processed, so the response message arrives almost instantly. In the text, the operator will present a list of connected options with a service fee.

Subscribers can also request information about all current options (both with and without payment). In this case, checking the connected services on MTS is performed using the code *152*2# . The response text message will indicate all activated options. In this way, the subscriber will be able to find out the connected services on MTS. In addition, the text will also display information about the price of paid subscriptions and codes for deactivating them.

Attention! Currently, the work of the above services on MTS, how to check connected paid and free services, has been suspended, since they were sent to the archive back in 2015. That is, using the codes *152*2# and *152# does not allow you to check which options are currently active.

The provider offers another method on how to check on MTS what services are connected. To clarify information about active subscriptions, you need to enter the combination *111*11# and click on the call. However, this command does not always work correctly, so it would be useful to know other options on how to view connected paid services on MTS.

Call to the call center

This section will discuss a method for checking connected services on MTS when contacting an operator by telephone. Calls to the customer service department are free of charge. Moreover, in the process of communicating with a call center representative, you can not only ask how to check what is connected to MTS, but also clarify other questions.

If the subscriber has no idea what subscriptions are connected and how to identify them, then the best option is to call the operator. Customer service employees will help you resolve financial issues related to debiting funds from your account, suggest ways to disable/enable options, tell you about profitable tariff offers, etc.

But in order to get an answer to your question, including finding out the list of connected MTS services, you will have to wait an average of 15-20 minutes for a connection with a real person. To contact a call center consultant, call 0890 . To reduce the waiting time, after turning on the autoinformer, you need to click on “2”, and then on “0” and after that you need to wait until at least one consultant is free.

In some cases, it is useful to have information on how to find out what is connected to MTS when making a call from a third-party provider number or a landline phone. In this situation, the number for free connection with a consultant is 8800 250 0890 . Here, too, after turning on the voice menu, you need to click on “2”, and after moving to another section, click on “0”.

Service "My Services"

The next method on MTS to find out what services are connected is the free “My Services” option. The capabilities of this service allow you to find out which of the free options are valid on the MTS number. Information about paid subscriptions is not provided. Therefore, this option may not always be useful; therefore, you need to know how to view paid services on MTS.

If you need to obtain information about current options that are provided without a subscription fee, you need to compose an SMS message and send it to 8111. Write “0” in the text. In response, an SMS will also be sent, which will provide a list of active options for the use of which money will not be debited. If the list is larger than can fit in five SMS, then the requested information will be sent to your Personal Account. But this is available for those MTS subscribers who already have their own virtual account. If there is none, you can register it on the provider’s website by indicating the phone number, password and code in the appropriate windows.

Personal Area

Anyone who uses the company's services can create their own online account. Therefore, before you become interested in the question of how to find out the connected services on MTS, you should first register this self-service service.

After logging into your page, you need to know where and how to view the connected services on MTS. First of all, you need to open the “Service Management” tab and then look for the “Connected Services” position. As a result of these actions, a table will appear on the monitor with data about what was activated and when and what the fee is for each subscription. In your personal account, you can deactivate useless services by clicking on the cross, or, conversely, connect current options.

Application "My MTS"

This program is designed for use on smartphones and tablets. It can be downloaded from the Playmarket and Appstore. After downloading the program to the mobile device, the client needs to log in using the login and password from a regular online account. In order to find out what services are connected to MTS, you need to perform the same operations as in your Personal Account.

How to refuse MTS services through customer service

Another way to find out which periodic MTS services (what they are, we explained earlier) are activated on a number is to call the subscriber service at 0890. After connecting, you can use the automatic reporting system and find out the necessary information. To dialogue with a customer service employee, press “0”. Do not forget to prepare the passport data of the number owner, otherwise the data may be refused, since information regarding a specific number is provided only to the owner of the SIM card.

How can I disable services?

How to find out what options are connected to MTS - we figured it out. Now it’s worth telling how to remove them. The provider offers different ways to disable:

• USSD codes . An individual combination is provided to deactivate each specific option. The corresponding codes are listed on the provider's website.
• Personal Area . After logging into your account, you need to go to the “Service Management” page, and then stop at the “Connected Services” position. After a table with valid options appears on the monitor, useless ones can be disabled.
• Call to the call center . The number 0890 is intended for this. While listening to the voice menu, you should follow all the prompts and thus independently disable unnecessary subscriptions. If problems arise, it is recommended to wait for contact with a call center employee, who will deactivate irrelevant options.

You can also go to the MTS branch and contact a consultant with your problem. The main thing is to have your passport with you.

Description

This relatively new service from MTS allows its members to use a single tariff package from several devices simultaneously. In this case, the distance between the participants does not matter; the Internet connection speed remains high. One of the main conditions is that all connected devices must be in the same region. The allowed number of connected gadgets is 5. The traffic consumed during the billed period for all participants is summed up.

Within the framework of this service, the operator allows the use of a total traffic volume of up to 50 GB per month. Also, if you connect a device with Internet installed and paid for under a separate tariff plan to the group, the traffic limit will remain. Access to the network will be frozen while the user is in the group, and will be restored after leaving it.

Under control

For an additional fee of one ruble per day, you can take full control of your room expenses. The “Live Balance” option will allow you to receive information about balance changes after each paid action, including during Internet sessions. The advantage of the service is that all information is automatically displayed directly on the phone screen in real time, and disappears after a few seconds. Therefore, you don’t have to worry about deleting many messages you receive throughout the day. If you haven't used this service yet, you can test it for free. The promo period for using the service is a month, and is activated using the command * 111 * 152 * 1 #. If the service meets your expectations, you can connect it on a paid basis using the command * 111 * 150 #. The fee for the option depends on the tariff plan used on your MTS number. At all current tariffs, the fee for using the option is 1.1 rubles per day. On some archive tariffs, the service fee is 1 ruble per day.

Price

The owners of “Bezlimitishte” and “Zabugorishche” were the luckiest with the prices for the service. Subscribers enjoy the listed benefits completely free of charge. For others, the cost of unlimited traffic is 4 rubles/day.

Fees are charged daily. If there are insufficient funds in the account at the time of debiting, the provision of the service is blocked until the debt is repaid. If there is no money on your balance for a full day, you don’t have to pay a subscription fee or several for the past period.

Benefits of the package

All users who decide to connect the Internet to a private MTS home on several devices,

will appreciate its advantages and advantages:

• Definite benefit. The cost of the new package is much less than the subscription fee for using the Internet on a home computer and telephone. When you connect several gadgets to this tariff package, you will immediately experience significant savings. This is very beneficial for a married couple with a child who has a computer, tablet and phone at home.
• Convenience. Controlling the general Internet on MTS is much more convenient than managing multiple tariffs on different devices. It is also possible to distribute Internet at different tariffs.
• Ease of use. You can set up and regulate Internet traffic for all members of the general group with a few clicks of the mouse.

Leaving the group

The creator of the group can disconnect any of the participants independently, without his desire.

There are the following ways to do this:

• Go to the website i.mts.ru, open the “My Group” section, select the member you want to disconnect, and click “Delete”.
• Send an SMS message to number 5340: “digit 0, space, phone number of the participant to be deleted.”

The creator of the group can remove all members by sending a message with the text “0” to number 5340.

Before turning off MTS, the subscriber does not need to activate the existing traffic again. This will happen automatically after leaving the group. When entering the global network, the user will be directed to the MTS operator website, where he will have to confirm the use of the previously selected option, or connect a new one.

Shutdown

You can disable unnecessary services in several ways:

1. USSD commands. The user will need to know the digital encoding of the option to be disabled, since each service has its own unique combination. The full list is provided on the company's official website.
2. Application or use of your personal account. In the tab of existing services for this tariff plan, you just need to check the boxes next to those to be deleted.
3. Office visit. When visiting the office, specialists will help the subscriber not only identify hidden functions, but also remove unused or simply unnecessary ones.
4. Call technical support. When dialing 0890 or 88002500890, you can use the auto-informer, which provides step-by-step instructions for managing connected services, or wait for the operator to respond and use his help.

List of portals with unlimited traffic

The list of services allowed for visiting by the MTS “Online” option includes:

• social networks - Twitter, Instagram, Facebook, Odnoklassniki, VKontakte;
• messengers “TamTam”, Snapchat, WhatsApp, Viber, FB Messenger;
• programs for online broadcasts Twitch and OK Live;
• other services – Skype, MTS Connect.

Everything that is not included here does not apply to unlimited Internet. If you open a video sent from YouTube on WatsApp, you will have to pay for traffic.