Subscribers have a choice of paid services, including replacing beeps with melodies, Caller ID, horoscopes, news and other entertainment content. A certain fee is charged daily for them. There are several simple ways to check subscriptions on Tele2, available to everyone. Checking and disconnecting takes no more than 5 minutes.
How to check availability of paid Tele2 subscriptions
Users often forget about activated subscriptions until they see that they have been charged for a paid service. To avoid this scenario, carefully monitor whether you receive daily notifications about news, horoscopes, advertisements, or other entertainment content. Determine for yourself whether a popular hit is worth the dial tone that all callers listen to.
Important! A simple command *189# will show the availability of all paid subscriptions. Dial the USSD code on your phone and wait for a response message with a list of working services.
The check is completely free, no fee is charged for the provision of information services. It will also show those subscriptions that were previously activated for free as part of a promotional or bonus offer. After the trial period, their cost in accordance with the terms of the tariff is deducted daily.
An alternative way to find out the list of subscriptions on tele2 is to log into your personal account on the website and use a mobile application to manage your tariff plan settings. You can get help on any issue remotely by contacting the operator at the short number 611 . Be prepared to provide the full name and personal information of the user in whose name the purchased starter package was issued.
USSD requests
Each operator offers subscribers special USSD commands. You need to dial them, and you will receive the necessary data, information about activated subscriptions. You need to enter *153#, then the system will check everything, and you will receive an alert SMS message with a list of services. The subscription fee and methods of disconnection will be indicated.
Send a free command *144*6#, which works in the same way. By the way, both requests are absolutely free. Sometimes a subscriber decides to activate a free service, but after a while the money is withdrawn. You can find out its cost by command *125#.
The method is convenient because it allows you to find out subscriptions without an Internet connection. Enter USSD commands more often to know the connected subscriptions, have up-to-date information about their costs and how to disable them. This will help you save money, quite a decent amount, some subscriptions are expensive.
Detailed description of each shutdown method step by step
A simple way to check paid services in Tele2 is by calling *189# . If, based on the results of the check, unwanted paid content is identified, you should refuse it immediately by choosing any convenient method from those described below.
In your personal account
It is available to every user of the Tele2 mobile operator. There is the ability to flexibly configure a tariff plan, activate and deactivate additional subscriptions, as well as call detailing and much more.
The algorithm of actions is as follows:
- Visit the official website of the operator. Log in only by number or by number and password.
- Go to the “Services and Tariffs” section, where all the information is provided.
- Determine what the fee is charged for and whether this paid option should be left. If the answer is no, deactivate it.
Note! You can log into the operator’s website and get to your personal account from a browser or from a mobile phone if you have a traffic package. If the client does not remember the previously selected password, the “Remember Password” button is available in the system.
At the bottom of the page with connected services there is a “Disable all” button, which allows you to deactivate all services with one click.
How to check subscriptions on Tele2, disable them through your personal account and in other ways. Watch the video:
Disabling using USSD request
The code command *153# or *189# will help you control your balance, monitor your package of services, view their list and disable unnecessary ones. If there is no free traffic, but the phone is at hand, this is a free option for managing the service.
Interesting moment! These two USSD commands provide comprehensive information regarding active paid services connected to the phone number. The hotline operator will help you find out the commands to disable it, online in WhatsApp, Viber or chat on the website.
The USSD command *931# will allow you to independently disable unwanted paid subscriptions. This method is convenient and does not require a visit to the operator’s office or access to the network.
Disconnection via the Tele2 mobile application
This method of checking paid subscriptions on Tele2 is suitable for owners of smartphones based on Android and iOS who have downloaded the mobile application. Authorization in the system is carried out using the same password and phone number as when entering your personal account on the site.
Interesting moment! It is enough to install the application once and log in to the system so that all subsequent times you do not have to enter your password and login again (provided that the client uses mobile traffic as part of the package).
After logging in, you need to go to the “Tariffs” section, where you can view the connected subscriptions and uncheck the unused ones. The menu contains the name of the service and its daily cost.
Contact a consultant or visit the operator’s office
A visit to the office of the tele2 operator is the longest option, but guaranteed. In addition to your phone, you will need to have:
- Passport. Confirms the identity of the person applying and must belong to the subscriber in whose name the SIM card is issued.
- Power of attorney. For cases when a person acts on behalf of a loved one or relative and helps him get rid of paid subscriptions.
The duty of a company employee is to provide, upon request, comprehensive information regarding subscriptions active at the time of application. The disadvantage of this method is the need to waste time going to the nearest office, but the operator quickly deactivates all unnecessary options.
You can periodically check whether the list of required services has changed by calling the operator at 611 (the number is relevant only for existing Tele2 subscribers). From a landline phone, the contact number is 81. After connecting, the operator will tell you about the tariff conditions and activated paid services, as well as how to disconnect.
Removal methods
It is impossible to distinguish a paid add-on from a free one without studying detailed information. Before unsubscribing from services by requesting *125#, you can find out their cost, since some options are provided free of charge. Having considered the information on how to find out which paid mobile services are connected to Tele2, it is necessary to determine the algorithm for removing them.
The check will allow you to find out all the information about the subscription, simultaneously providing SMS commands that allow you to remove any item on your tariff plan. It is convenient to delete via USSD request *931# or through the web account. To do this you need:
- Go to your profile, select the “Services” tab.
- Go to the “Subscriptions” item. You will have to check each position to understand which is causing the funds to be withdrawn from your balance.
- Remove unnecessary ones by clicking on the “Disable” button.
It is easy to unsubscribe through the My Tele2 mobile application if it is installed on the user’s cellular device.
After these steps, the smartphone will reboot.
How the Antispam service works and how to activate it
Free SMS blocking from unwanted numbers is possible with the Antispam service. Valid for any sender, even if they have a text description instead of a number.
Important! The cost of the service is 0, there is no monthly subscription fee. The connection is made automatically as soon as the first number is added to the block.
To block spam from a taxi or food delivery service, send a text message with its name to 345 . For example, with the text “SUSHI”. Reverse unblocking of a specific contact is carried out by sending a request in the format 0*[SUSHI] to the same number 345 . The combination “00” will disable the service from the phone number, “?” will allow you to find out the list of commands available for managing spam. Command “1” will display all blacklisted numbers.
Separately, there are free advertising subscriptions: the subscriber does not pay for them, but regularly receives messages. This is distracting and even annoying, and the methods described above for deactivating paid subscriptions will not work in this case. Another useful option that protects against this is an SMS filter, to activate which you need to send the word “start” to the number 9361 . The word “stop” to the same number will disable the filter.
Note! By default, when using these services, messages from the mobile operator will still arrive. If desired, each subscriber will create a white list of companies from which newsletters will be received.
Remember that the SMS filter is paid - 4 rubles per day. The first day after connection is a trial day, no fee is charged.
Disabling Tele2 subscriptions through your personal account
To remotely manage Tele2 services, each client can use a personal account.
Algorithm of actions to disable services:
1. Go to the official website of the company and select the “Log in to your account” section.
2. Dial your phone number. When logging in, we use either a permanent password or a temporary one that comes via SMS.
3. In the “Services” section, the client can view all connected packages, mailings and options.
4. Select the desired service and disable it.
The site interface is simple and clear. The entire shutdown process takes no more than 5 minutes and is carried out online. The final stage is the receipt of a notification from the operator about the actions being taken. Disabling is absolutely free. In addition, your personal account will help you find out your tariff, availability of funds and the volume of the remaining package.
Disable all subscriptions
After completing the check, all subscriptions can be deactivated at the same time in your personal account on the operator’s website. In the mobile application, deactivation is carried out separately. The procedure can be performed at any time; in the future, if necessary, access can be restored at any time. Funds from the account will no longer be debited immediately the next day.
The second option is to use the list of text commands sent by the operator. USSD command *931# . If problems arise during the process, use the help of a hotline operator or contact the operator’s office.
Types of content
Let's figure out what content on Tele2 is, what it is like and how to check it. You need to know that paid content can be of two types:
- In the first case, the subscriber begins to receive SMS or Push messages with various types of information, for example, a horoscope, jokes or weather forecast. As a rule, a person understands that such information messages will not come for free, and thinks: “I need to check my subscriptions to Tele2.”
- In the second case, everything is not so simple. A subscriber can guess that he needs to check his Tele2 subscriptions only by the rapidly dwindling funds in his account. As a rule, this type is issued accidentally, if the subscriber visited a certain website or downloaded an application where access to files, usually multimedia, is considered paid. Thus, the user pays for access to these files from his mobile phone account, sometimes without even using this service. Therefore, you need to check whether Tele2 has paid subscriptions immediately after suspicious debits from your account are detected.
Briefly on the topic There are three ways to check for paid content:
- Dial the command *189# on the keyboard, and then press the call key
- Use your “Personal Account” located at my.tele2.ru
- Download and install the “My Tele2” application on your smartphone
- Contact the Tele2 office or support service
Creating a content account: what is the essence and when is it necessary?
So far, Tele2 does not provide the ability to permanently prohibit a number from connecting to any subscriptions. You can get around this by using a special content account, from which providers will debit the daily fee.
Remember! Any Tele2 subscriber can open a content account for free. You don't need to pay for service either.
The essence of this account is simple: as soon as the balance is zero, the activation of any paid subscription will not occur. Connection is always carried out according to the principle of first writing off the cost of the service, and only then activation. Deductions cannot be made from an empty account. The content balance will protect the amount in the account from various types of services connected due to inexperience or carelessness.
To make the account work, send the combination *160# . Don't forget to press call. The account will be connected automatically, but there is no need to top it up. No further additional manipulations will be required from you.
How to ban
Not every Tele2 client knows that the entire list of paid subscriptions can be banned after they are completely deactivated. This service is called “Content Personal Account”. The essence of the option is to create an additional account to pay for content services from operators. If there is no money on the balance, then, accordingly, it will be impossible to subscribe.
You need to prohibit the connection of subscriptions and activate them using the command *160# or through your personal account.
