What to do if you run out of traffic on Megafon - the whole truth about additional Internet packages

How to find out how many megabytes are left

In order to avoid getting into a situation where access to the network is so necessary, but it is impossible, promptly control how many gigabytes are left until the end of the month. You can find out how many GB are available in several ways:

1. Via LC. The “Services” section has available information on all packages, including unlimited services.
2. Via USSD request. Send the combination *558#.
3. By calling the operator or visiting Megafon sales offices.

Extend Internet XS

When the tariff does not have enough gigabytes for the entire billing month, activating additional volume will help. This is done through the service from the “Extend Internet XS” renewal line. As part of this function, the subscriber is given 80 MB per day. The cost of such a package is 22 rubles. The function is valid in the same territory as the main tariff. The offer can work in smartphones, modems, tablets and routers. It begins to act only after the main amount has been consumed. To connect, use your Personal Account or USSD request *372#, or SMS with the text “YES” to 5009063.

How to increase the speed of MTS mobile Internet on a modem and smartphone

For many years, the telecommunications company MTS has remained the leader in the cellular communications and unlimited Internet market in Russia, chosen by more than 78 million subscribers. And if in large cities users are satisfied with the quality of services provided by the company, then residents of remote regions often wonder how to increase the speed of unlimited Internet for an MTS dacha and whether it is necessary to change the tariff for this.

Extension of data access by 1 GB

You can extend the traffic speed by 1 GB. Use the appropriate option. If you connect it, access to the network will be restored and maximum speed will return. This amount is provided for 1 month. Unused megabytes are burned at the end of the period. The package is activated for 180 rubles. The debit takes place on the day of activation. It works on smartphones, routers, tablets and modems. You can enable the function on the description page or in your Personal Account in the appropriate section. In addition, for activation the following are used:

• USSD combination *370*1# ;
• SMS to 05009061 with the text “Yes”;
• Voice menu on call to 0500906.

The package begins to operate after the main limit has been exhausted. You can connect it many times. In this case, the quantity will be summed up.

Widgets on the desktop

Using many widgets located on the desktop of a smartphone is often quite expensive. Weather forecasts, exchange rates, news and other information are updated many times throughout the day. Do we need to explain where all this information comes from and who pays for it?

Removing some too power-hungry widgets from the screen of your mobile device will help save not only battery power, but also valuable traffic.

Speed ​​extension by 5 GB

For active users, it is proposed to top up the limit by 5 GB. In this case, the data transfer speed from the phone will be the maximum possible. For the largest package you will have to pay 290 rubles. The territory and validity period of the function are the same as the main tariff plan. You can activate the option on routers, tablets, modems or smartphones. It is compatible with many offers. A detailed list is contained on the website of the Megafon operator. The volume connected several times is summed up. Balances at the end of the billing period are written off. Additional volume on Megafon can be connected:

1. Using your Personal Account.
2. Via a mobile application.
3. By sending the command *370*2#.
4. Via a quick form on the service description page. To confirm, you will need an additional code that will be sent to your phone.
5. Via SMS to 05009062 with the text “YES”.
6. Call 0500906. Follow the instructions in the voice menu and activate the offer.

You can add additional traffic in any amount. For those who need a small amount of gigabytes, Extend Internet XS is suitable. It is more profitable for active users to activate an extension of 1 or 5 GB.

For tariffs with traffic packages

If you have one of the tariff plans of the “Turn On” or “Warm Welcome” groups, which already include network traffic packages, then you can significantly save money by connecting additional paid options for unlimited access to popular services. For which services is access not limited and traffic not taken into account? The list is like this:

Attention! The operator does not guarantee access to unlimited services if the traffic of the main or additional network packages ends.

A quick connection option to a number on the services page at https://megafon.ru/internet/#mobile will work without authorization on the site.

Important! All options are territorially valid in the same way as the basic tariff traffic package.

For tariffs without traffic packages

In order not to run out of access to the network, including due to the fact that the funds in the account are quickly spent, on tariff plans without basic packages (such as Megafon-Online and the like) and without a subscription fee, you can purchase the necessary volume for access to the network according to your requests. The offers are quite varied:

• Internet XS (for home service area) for 190 rubles per month (or with daily payment) for 70 MB per day.
• Internet S (for the entire Russian Federation) for 350 rubles per month for 3 Gigabytes for 1 month. Activation by code *236*2# or SMS with the word “YES” to the recipient 05009122.
• Internet M (for the entire Russian Federation) for 590 rubles per month for 16 Gigabytes for 1 month. Activation by code *236*3# or SMS with the word “YES” to the recipient 05009123.
• Internet L (for the entire Russian Federation) for 890 rubles per month for 36 GB for 1 month. Activation by code *236*4# or SMS with the word “YES” to the recipient 05009124.
• Internet XL (for the entire Russian Federation) unlimited for 1290 rubles per month. Activation by code *236*5# or SMS with the word “YES” to the recipient 05009125.

Background sync

Sending user data to some storage on a separate server is usually done without the knowledge of the smartphone owner in the background. An example of this is the popular Google Photos service, which allows you to synchronize videos and photos between different devices. Transferring a large number of captured files can quickly drain all available traffic.

In order not to end up without the Internet, it is recommended to disable background synchronization for services that interact with external storage using cellular communications. Otherwise, you will have to take care of purchasing an unlimited data plan and not worry about restrictions. Here you will have to monitor your smartphone’s battery, as it will probably drain faster.

If you have a tablet

Additionally, there are specialized package offers for tablets and tablet tariff plans:

• Internet Tablet XS (across the Russian Federation) – 1.5 GB for 1 month for 190 rubles per month. Activation by code *105*1026# or SMS with the word “YES” or by calling the recipient 05001026.
• Internet Tablet S (across the Russian Federation) – 4 GB for 1 month from 40 rubles per month. Activation by code *105*1127# or SMS with the word “YES” to the recipient 05001127.

Additional volumes for all tariffs

In addition to saving traffic on the tariffs in question, you can activate the option from the “Extend Internet” group:

• Extend Internet XS – 70 MB for 19 rubles, connect by command *372# or by sending “YES” via SMS to number 5009063.
• Extend the Internet 1 GB - for 175 rubles, activation by command *370*1# or by sending “YES” via SMS or by calling the recipient 05009061.
• Extend the Internet 5 GB - for 400 rubles, activation by command *370*2#, or by sending “YES” via SMS or by calling the recipient 05009062.

For different tariffs

On tariff plans of the “Turn on” and “Megafon – Online” line, you can additionally activate the “Auto-renewal speed” option. It will work after the main packages (if any) and the additional traffic packages received (including Extend Internet packages) are exhausted.

The option will work automatically if there are funds in the account, but no more than 15 times in 1 month. For 30 rubles you will receive an additional 200 MB of traffic to access the network at the maximum available speed.

You can activate the option through a quick connection form on the website at the link https://megafon.ru/internet/options/avtoprodlenie.html.

Important! The volumes of packages and options, as well as prices for some of them, may vary depending on your home region of SIM card service. Always check with your operator for current prices before connecting.

All of the listed packages and additional options can be activated and deactivated through your Personal Account, by calling the support service 0500 or through the MegaFon mobile application. Personal account in the “Services and Options” section.

Watch video

Many inexperienced users simply do not know that viewing photos and especially videos in Odnoklassniki is the main consumer of valuable megabytes of the Internet. To analyze traffic consumption, go to Settings - Network and Internet - Data transfer - Mobile traffic (relevant for Android Nougat and Oreo). The presented graph will clearly show and understand which applications are consuming the Internet.

Here you can find out in what mode (active or background) data transfer occurs - just select one of the applications.

How to check the remaining traffic on Megafon?

To avoid a sudden end of traffic, it is important to systematically monitor the remaining units in the paid package, be it megabytes, minutes or SMS tariff plan. A responsible attitude will allow you to always stay in touch and spend a minimum of money on it.

Let's look at several ways to control traffic for clients using Megafon's services:

1. With the help of a universal service team. The combination *558# allows the subscriber to see what remaining connected packages are available for use at a given minute. It is enough to send an automatic request using the call button and wait to receive a message containing the information of interest.
2. Using the USSD . This option allows you not only to control your “expenses”, but also gives you the ability to manage all connected services through a special Megafon portal. To use the tool, dial the command *105# in tone mode, completing the action by pressing the green button. In just a couple of seconds, the device will display a pop-up window asking you to choose the service you are interested in. In response, you need to send the number 4 - the system will prompt you for further actions. After a few more taps, a message will be sent to your phone, which will display all the information about the remaining packages, including the Internet.
3. By contacting the operator. A not very fast, but effective way to find out your traffic or check your balance on Megafon is to call the provider’s hotline. Ten years ago, this method was relevant and in demand, but modern users prefer to avoid long waits. If you still decide to try your luck, dial Megafon’s hotline number - 0550. When calling from third-party operators, you need to call 8 (800)-550-05-00.
4. On the corporation's website. In addition to the methods listed above, each client has the opportunity to visit his personal account on the company’s official website. A link to the site can be found in any search engine by creating an appropriate request. Having gone to the portal, you need to find the “Local Account” section on the screen - all you have to do is enter the subscriber’s individual login and password in the special fields (login is the phone number; the password is requested by the combination *105*00# or by sending a message with the text “0” to a short number 000105). Once authorization is completed, information of interest will appear on the left side of the screen.
5. Through the application . The company took care of its customers and created its own application, by installing which the subscriber gets the opportunity to quickly and without unnecessary “transitions” manipulate the connected as well as the offered options (for example, you will be able to connect the “Black List” on Megafon or change your tariff plan yourself). You can find out your traffic in the same way as on the corporation’s website - to display the rest of the packages you need to enter your username and password. Once the identification has been completed, find the “Balances for service packages” section. Ready. Now you know how much Internet is currently available to you.

Technical malfunction of MTS equipment or services

It often happens that there is no network on the phone even though the personal account balance is positive and there is enough traffic to access the Internet.

It is important to verify the reasons why the Internet on your phone does not work, then eliminate them yourself:

• The installed mobile operator settings have failed. Enter the password and login “mts” with the access point “internet.mts.ru” in the network parameters
• Airplane mode is enabled, which blocks the signal for receiving and transmitting data. Disable the feature in your phone settings.
• The SIM card module contacts do not connect to the sensors on the mobile device (no network signal). It will help to remove the SIM, clean it from dirt and install it with a further reboot of the smartphone to accurately determine the operator (the number is registered on the network automatically the first time it is turned on).

What to do if MTS Internet does not work after performing all the procedures described above:

• Call the hotline operator from Megafon, Beeline, Tele2 or other cellular companies that do not have problems with the signal.
• Log in to your account on the official website or open the mobile application to chat.
• Use of social networks during working hours (employee response time ranges from 3 to 15 minutes on average).

In cases where communication is unavailable for technical reasons, the subscriber only needs to wait for the faults to be resolved, which are resolved promptly by specialized repair teams.

To request new Internet settings, you can send a free message to the short number 1234 with empty text. Activation occurs automatically; similar functions are performed by rebooting the smartphone.

Useful information : in Crimea, communications have improved significantly since 2014 and all MTS clients can contact a specialist at 0890 for qualified support around the clock.

How to extend traffic on Megafon?

We have studied five ways, knowledge of which will help you control and pay for the Internet package on your device on time. Next, we will present instructions for extending traffic depending on which option interests each individual user.

For a day

By activating Internet access for a day, the user receives an additional 70 megabytes of traffic. This is quite enough for viewing the news, checking social networks or email. The additional service is activated at the time of payment and is valid for more than a day in the literal sense: the added traffic is canceled as soon as the clock shows 23:59. At any time, you can check the rest of the package by dialing *558# on your gadget. Have you decided to connect “daily” additional Internet? Use one of three methods:

1. Send a USSD request to the system, the required combination is *372#.
2. Open a new message, enter the text YES and enter the number 5009063 in the “Addressee” field.
3. Visit the official portal of the operator and log in to your personal account - by going to the site, you can independently connect any service you are interested in in a few clicks.

Remember that the Internet must be used up before midnight, otherwise the 19 rubles paid for the service will be wasted.

For 1 GB

Any subscriber can acquire an extra gigabyte of traffic for a month, if necessary. You can do this in several ways:

1. Through the user's personal account. You need to open the official website of the company, go through authorization and go to the subsection with the Internet packages offered.
2. By sending a special combination to the system. An automatic USSD request will help you get an additional 1 GB of traffic in a few seconds; the required code is *370*1#.
3. Via SMS. Open a new message and enter the text YES in the body of the letter. The number 05009061 must be entered in the recipient's column. The manipulation is completed by sending an SMS.

The cost of the service is strictly fixed; anyone wishing to receive an additional gigabyte of Internet must pay 240 rubles. It is important to know that traffic will be available until your main connected package (paid period) expires.

Useful: keep in mind that the additional opportunity will disappear, even if you paid for it yesterday and did not have time to use it, and today your Internet tariff package expires. To avoid such troubles, it is recommended to first check the status of already active options.

For 3 GB

Those who want to get an additional 3 gigabytes of Internet can take advantage of this opportunity, if it does not contradict the rules of the main tariff plan. Payment for traffic is 420 rubles and is charged once. In this case, the subscriber can access the Network in the territory provided for by his tariff. As with the previous package, the validity period of the service is identical to the period of time covered by the main connected Internet option. You can order an additional 3 gigabytes:

1. Through your personal account.
2. By sending a service request *370*2#.
3. By sending an SMS with the text YES to the number 05009064
4. Using the voice menu after dialing 0500906.

Regardless of the chosen method, the service will be connected to your phone within 5–15 minutes after payment. When purchasing again, the gigabytes will add up.

For 5 GB

If a user spends a lot of time on the World Wide Web and most of the manipulations he performs actively use traffic, it makes sense to think about extending the good speed by 5 gigabytes at once - especially since you will have to pay not much more for this than for the previous 3 GB package.

The subscription fee for additional Internet will be 500 rubles. The offer is valid until your primary option ends and only applies to the region in which your tariff plan is active. To connect:

1. Send USSD command. The required symbol combination is *370*3#. Complete the action by pressing the call key.
2. Open a new message, enter the word YES in the text of the letter. Fill in the line with the recipient's number: 05009062. Click "Send".
3. Dial the phone number 05000906 in tone mode. After establishing a connection, carefully listen to the robot's instructions and follow all instructions. Activating additional traffic will take a few minutes.
4. Open the official website of the corporation, log in to the portal using your username and password. Explore the interface of your personal account and find the section containing all the provider’s offers. Open the package you are interested in and activate it.

In each of the above cases, you will be able to use additional traffic a maximum of 15 minutes after purchasing the option. Don't forget to check in advance how much time is left until your main package expires to avoid paying for a service that you won't have time to use.

For 10 GB

The most advantageous offer for those who cannot imagine their life without access to the Internet is a package that includes 10 gigabytes of traffic on top of the basic one. By connecting the maximum volume, the user does not have to worry about being left without a connection - even frequent viewing of movies online from a mobile gadget is not able to quickly exhaust all the traffic.

What you need to know about auto speed renewal?

If you have already taken advantage of one or more of the described offers from Megafon, but are still left without communication due to forgetfulness or being too busy, pay attention to the win-win option - connecting the automatic traffic extension function. The service is available to subscribers connected to the “All Inclusive” tariff plan line.

As soon as the user’s main Internet package runs out, the system automatically withdraws from the account the amount necessary to renew the high speed. Such activation is possible only when the subscriber’s balance contains funds for payment in full.

Each connected package contains 200 megabytes of additional Internet and costs 30 rubles. You can use the option no more than 15 times in one month. Do you want to set up the service once and stop worrying that access to the World Wide Web may suddenly be blocked? Go to the subscriber’s personal account or call the short number 0500, and specialists will help you activate the option as soon as you confirm your identity.

Possible reasons for low Internet speed on the Megafon network

First, determine the reason why the intern's speed has decreased. Among the most popular:

• There is not enough money on your phone balance;
• the limit included in the package has been used up;
• a large number of background programs are included that simultaneously consume traffic;
• SIM card is outdated;
• mobile network is overloaded. This is usually observed in the evening and on weekends;
• poor location, poor network reception, base stations are remote;
• you are using an outdated phone model;
• the mobile device itself does not support high Internet speed;
• technical failures on the operator’s side, equipment malfunction;
• adverse weather conditions;
• the presence of viruses and malware on the phone.

How to extend traffic on Megafon?

How to extend traffic on a megaphone is of interest to many users of a mobile operator, because modern life takes place in instant messengers on a smartphone or tablet. Let's figure out how you can extend your Internet traffic yourself if it has already run out.

The question of extending the validity period of traffic on the mobile Internet often comes up among subscribers of Megafon LLC. At this time, we have offered each mobile network subscriber the option of extending the speed of unlimited Internet when spending a certain amount of traffic specified in the package agreement. If you want to know how to extend traffic on a megaphone, then carefully read the information below on solving this problem.

According to the rules for the provision of mobile Internet services, all subscribers are given the choice of the optimal tariff for Internet access. A service called “Extend Speed”, as in Beeline: Extend Speed ​​provides a unique opportunity to maintain this initially selected data transfer speed on the Internet even when the package tariff expires.

Advertising in applications

Downloading free versions of programs from Google Play brings an additional bonus in the form of viewing advertising offers in a separate line. Since they all come from the Internet, the user also faces unplanned expenses.

This problem can be solved using the paid version of the application, in which such inconveniences are completely eliminated. If the functions of a program or game do not depend on a connection to a mobile network, you need to use them with data transfer turned off.