My Rostelecom application for mobile and computer

Rostelecom is one of the leading companies in Russia, providing its subscribers with digital communication services: Internet, telephony and television. In addition, subscribers can connect additional services: smart home, cloud storage, cybersecurity, etc.

For convenience and speed of interaction, Rostelecom created a single personal account lk.rt.ru, allowing subscribers to perform numerous actions: from obtaining reference information to changing tariff plans.

Features and functions of your personal account

Access to the lk.rt.ru personal account gives the user the opportunity to independently control the type and volume of telecommunications services provided. With a remote personal account, there is no need to come to the office to resolve issues. In the user's personal account space, the user can perform the following actions:

• control the balance, payments, charges for communication services provided by the company;
• view and print all necessary invoices;
• pay for communication services without interest in any convenient way;
• set up automatic payments;
• manage tariff plans and the services that are connected;
• take part in the bonus program;
• arrange delivery of invoices by email;
• receive qualified assistance from company specialists.

Connecting services

To connect any connection from Rostelecom, you need to send an application to the company:

1. Through your personal account - if you are already a subscriber and want additional ones - select a section, fill out the form (address, phone number, full name, region), wait for the application to be processed and a call from the operator.
2. Through the main page of the site - https://moscow.rt.ru or https://www.onlime.ru. Select the desired section, look at the price, enter data (address, as a rule), check whether the connection is available and click “Connect”.
3. Go to the Rostelecom office in person with your passport to sign the agreement. All information on tariffs and opportunities will be provided to you by the manager on the current schedule.

Registration in your personal account on lk.rt.ru

To create an lk.rt.ru account, select the “Register” tab. Fill out all lines and click the “Continue” button.

Register

To check, you must enter the code that the system sent to your phone or email. If everything is specified correctly, the system will report the authorization data to the ELC.

Note! After the first authorization, the system will offer to attach a personal account under which Rostelecom provides communication services. You can skip this step and come back to it later.

Login to your Rostelecom personal account for individuals

Authorization in the Rostelecom LC is also performed on the website lk.rt.ru. Use your login/phone number/email and the code from the message. Fill out both fields of the authorization form and log into your personal account.

Personal account Smart home Wink

Rostelecom Lyceum Bonus Program My rights and benefits

Important! The login and code for access to the World Wide Web are not suitable for logging into Rostelecom.

How to log into your Rostelecom personal account using your personal account number

You cannot log into your lk.rt.ru personal account using your personal account. Some time ago, each service in any region had its own personal account. After centralization within lk.rt.ru, logging into your personal account is carried out only using the methods described above. In addition, such measures ensure an adequate level of security for working in a remote personal account.

Login phone number

Login to ELC lk.rt.ru by phone number

To log into your personal account, follow the link and click the “Login” button. Enter the authorization information - the mobile phone number you provided during registration and password. If all the data is correct, you will be logged into your personal account lk.rt.ru.

Login to your Rostelecom personal account

Other authorization methods

If you want to log into your personal account using your email address or login, you should enter this data in the first field. The system automatically recognizes the specified information and compares it with the data in the database. Authorization in your personal account is also available using social networks.

How to recover the password from a single personal account if you forgot

Since the password for authorization in the Rostelecom account comes via SMS, quite often users are faced with the fact that they have lost the password, for example, they deleted a message and did not duplicate the code anywhere. If you lose your password on the site, you can start the password recovery procedure.

Restore password

1.Click the "Forgot Password" button.

2.In the form that opens, fill in all the required information.

3.Enter the verification code from the picture.

4.Wait for a message with a new password to your email or mobile phone.

Rostelecom support service

Rostelecom is a modern company that not only offers a wide range of services, but also a high-quality level of service. If a company subscriber encounters a problem in the service sector or has technical questions, he should use one of the offered options for contacting the support service.

It should be noted that Rostelecom support service works around the clock. Possible communication options include the following:

• calling the hotline;
• sending messages on social networks;
• electronic chat on the website;
• sending a message by email;
• personal visit to the nearest Rostelecom office.

Single toll-free number 880010008000

Users can make calls to the Rostelecom hotline around the clock using a toll-free number. With each call, the client is transferred to an automatic menu, where you can get basic information with answers to standard questions without having to wait for an available operator to connect. If the problem cannot be resolved, wait for the employee to connect and ask him your question directly.

Social media

Rostelecom has created groups for its clients on social networks. Many socially active subscribers find this method of contacting the support service more advantageous and faster. After all, as a rule, the answer to the question comes almost immediately.

Online chats and instant messengers

In the Rostelecom application, users can send a message to an online chat. Using chat, customers can get an instant answer to their question with mandatory notification.

Email

If you need to receive a detailed version of the consultation, it is better to send an email to Rostelecom. Company address

Login for legal entities

Favorable tariffs for cash settlement services for individual entrepreneurs and legal entities. persons

• The cost of opening an account is 0 rubles !
• Service cost from 0 rubles per month !
• Open an account in 5 minutes online !

Submit your application

Rostelecom services are used not only by individuals, but also by business owners. They also have access to their personal account on lk.rt.ru. To obtain a login and password, a legal entity or its authorized representative must collect and submit a package of documents. This can be done through a personal manager or by mail, including email, as well as on the official website. Fill out all fields of the form and submit it for review.

Login for legal entities

After reviewing the documents, the login and password are sent to the applicant in the manner specified in the application. The list of documents for legal entities is presented below.

1.Application in the prescribed form.

Important! It is necessary to certify this document with the seal of the organization and the manager’s signature.

2.Identity document.

3.Power of attorney if a third party acts on behalf of the manager.

Authorization of legal entities in the Rostelecom lk.rt.ru personal account is performed from the page using a login and password.

Internet speed check

Since Rostelecom is one of the main Internet connection providers, many users are interested in the actual data transfer speed. You can check your network speed on various sites that provide this service, for example, Yandex.Internetometer or Speedtest.net. Go to any of the listed sites and run a speed test. After some time, the site will show diagnostic results, which can be compared with the declared data in the tariff plan.

Please pay attention! Diagnostic results may vary depending on line load and the number of devices connected to one line.

Pay by credit card online

One of the obvious advantages of the Rostelecom personal account is the ability to pay for services by bank card. Such balance replenishment is carried out instantly and without commission on lk.rt.ru.

Attention! To pay using a bank card, you must add a personal account so that the program can see the amount to be paid.

1. Select the appropriate payment type.
2. Indicate the invoice that needs to be paid.
3. Check the amount due.
4. Make a payment by entering your card details and confirming the debiting of money from the card.

You can receive a payment receipt via mobile phone or email.

Debt

The current balance of services is also easy to view via your personal account. In addition, you can call technical support or look in the application.

If you are registered in Personal Account and accounts are linked to your account, the debt will be displayed when you log in - right on the first page.

You need detail - go to the current accounts and payments section, where it will be detailed for what period and for what you owe the company.

Typically, the debt must be paid within a certain period of time, otherwise communication will be limited and go into financial blockage.

Internet tariffs Rostelecom

Rostelecom also offers its subscribers “Internet + Television” tariffs, which can be found in more detail at this link.

Rostelecom application

Rostelecom subscribers can access their personal account from any mobile device. In this version of the personal account, all functions are available as on the website:

• manage accounts and services;
• participate in the bonus program;
• find out the addresses of the nearest offices;
• get specialist help.

Download the Rostelecom application for Android

Users of Android devices can download the official Rostelecom application on GooglePlay. After downloading the program, you need to install it. Authorization in the application is performed using the previously received login and password.

Download the app for iPhone, iPad and iPod Touch

Owners of devices with the iOS operating system can download the Rostelecom mobile application in the AppStore. After installing the program on your device, you will need to enter your username and password.

Find out phone number

There are also cases when you need to be reminded what phone number the personal account was registered on (or you forgot your Rostelecom home number).

This can be done through a Personal Account using a Personal Account - such a login to the system is also available. It’s also easy to do this if your personal account is linked to social networks and you don’t need a phone number to log in. The information will be displayed in the appropriate profile section.

Also, the telephone number is indicated in the contract - it would be useful to look at it. If you can’t find it there either (some technicians do not fill out contracts completely due to haste), call 8800 100 0800, tell the operator the connection address and additional information about the subscriber. They will tell you your current login or link, and they may also remind you of your home phone number.