Currently, Rostelecom is considered a leading telecommunications company offering a wide range of services. This includes the Internet, mobile and telephone communications, television, as well as an additional smart home system.
Figure 1. Detailed instructions on how to contact Rostelecom technical support
The company is rightfully considered a leader, regularly introducing innovative solutions regarding various modern technologies. Therefore, the number of users is growing daily.
Rostelecom support service
The number of customers using the services of a well-known operator is growing rapidly. Moreover, the company is considered the largest not only in the Russian Federation, but throughout Europe. This is due to the fact that its services are in demand among the population. Since Rostelecom creates competitive prices.
It is clear that with such a number of clients every day there is a need to quickly solve a number of technical problems. For these purposes, there is a Rostelecom technical support service. Technical support not only accepts requests for repair work on devices, but also helps with advice to eliminate the problem that has arisen. If you have problems setting up your Rostelecom router, we recommend that you study our detailed article about this problem.
Figure 2. Contacting Rostelecom support staff
Rostelecom's customer support service operates at any time of the day without interruption, and due to the professionalism and good level of knowledge of its specialists, current customer problems are resolved promptly and without hassle (Figure 2).
The Rostelecom support service offers several phone numbers that you can call and resolve your issue. The company has toll-free numbers that can be reached from any telephone device. In addition, there are short numbers that can only be called from company phones.
Internet speed measurement
If there is a need to change the Internet speed, you can use two methods: contact Rostelecom online support service or log into the subscriber’s personal account, independently select the appropriate tariff plan or connect the required service.
Figure 3. Internet download speed test results
By the way, in your personal account you can track all information related to finances and set up automatic payment (Figure 3). Support Rostelecom is created in such a way that each client saves personal time and money.
Other ways to contact technical support
It can be quite difficult to get through to Rostelecom customer technical support. If you don’t want to wait, you can simply leave a request in your personal account. To do this, go to lk.rt.ru/?action=feedBack and fill out all the required fields. Within an hour, a specialist will call you back and try to help you solve your problem.
The first thing you need to do if you want to become a Rostelecom client or get technical advice on connected services is to call the hotline, or contact the office directly. The company has a single Rostelecom hotline number.
- Rostelecom Stavropol - official website, addresses, operating hours
There are also individual Rostelecom phone numbers in Novosibirsk, by which you can similarly contact those. support.
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hide1Phone numbers2Addresses3Official website4Application for connection5Contacting the Rostelecom office in Novosibirsk - when required
Comprehensive customer service: 8-800-100-08-00 Call center for the public services portal: 8-800-100-70-10 Free information about telephone numbers: 09 Paid information about telephone numbers: 009 Information about codes and tariffs: 8 -142 Information support: 8-140 Ordering negotiations: 8-120 Receiving telegrams: 066 Automatic information service: 078 Automatic billing service: 8-800-350-08-18
Every day, the provider's employees process thousands of calls and messages received from clients (including potential ones). You should know the telephone number of the Rostelecom hotline in Novosibirsk. Since it will be required in the following cases:
- If you want to connect a new service, find out the conditions for its connection, subscription fee, etc.;
- If you have lost access to a particular service for unclear reasons;
- If technical advice is required related to current/connected offers from Rostelecom;
- If you have, in general, any questions related to home Internet, interactive television, home telephone, mobile communications. These and many other services can be resolved with providers over the phone.
Mon – Fri: 09:00 – 18:00, without break
There is no sale of equipment at the office serving individuals. The offices should be contacted:
- If you want to apply to connect a new service (please note that this can be done online);
- To get a consultation;
- Pay for the service;
- Find out why, for example, the connected service does not work.
Termination of contracts and their conclusion also requires coming to the Rostelecom office.
On the official website you can get acquainted online with all the services provided, as well as tariffs and prices for them.
novosibirsk.rt.ru
The Rostelecom personal account will help the user manage connected services without leaving home.
Phone in St. Petersburg
The Rostelecom St. Petersburg support service works around the clock for users of the city of St. Petersburg and the region. You can reach the operator and solve the problem by phone: 8800 1000800 (Figure 4). The technical service is available around the clock and provides high-quality service support to customers.
Figure 4. Rostelecom St. Petersburg technical support phone number
To resolve the issue as quickly as possible, the user will need to provide passport data. In addition, by contacting Rostelecom’s official support service to connect additional paid services, the client will be informed of the cost of the ordered service.
Telephone in Nizhny Novgorod
Sometimes the client encounters problems such as slow page loading or incorrect display of received data. The 24/7 Rostelecom Nizhny Novgorod support service at 8-800-100-08-00 will help correct the situation (Figure 5).
Figure 5. Rostelecom technical support phone number in Nizhny Novgorod
Note : Technical support works around the clock and promptly serves all existing clients.
Phone number in Tver
If a client needs a new service or is not satisfied with the Internet speed, Rostelecom Tver support service is at your service. You can reach specialists at the following phone number: +78001000800 (Figure 6). This hotline serves existing users 24 hours a day. Therefore, he can solve the problem at any time of the day or night. You can also contact technical support using Skype.
Figure 6. Rostelecom technical support phone number in Tver
Information that can be obtained if necessary from the help desk
By contacting the operator's technical support, you have the right to receive information:
- about the performance of a particular service,
- setting up the subscriber's account,
- submit a request for line repair if damage to the network or equipment is detected.
You can also order, cancel services and tariffs for mobile communications, Internet, TV and entire service packages during a conversation with a Rostelecom employee.
After the user has contacted the operator, he can check the status of his account, find out about his tariff, change it if necessary, find out the nuances of promotions and the like. In general, get a little more detailed information about different services and tariffs than on the website or in the brochure. By the way, issues related to restoring the functionality of the Internet or TV are resolved quite quickly, which cannot but be noted.
Telephone in Krasnodar
Our company values every client and tries to offer the best conditions. And to simplify the resolution of emerging issues, a Rostelecom Krasnodar support service was created. Technical support promptly helps with the operation of services and eliminates current situations. A team of experienced specialists is available 24 hours a day, 7 days a week by calling 8-800-100-08-00 (Figure 7). Having reached the operator, the client only needs to indicate his passport details and the purpose of the call, so that the specialists can solve the problem that has arisen.
Figure 7. Rostelecom technical support phone number in Krasnodar
Phone number in Moscow
The Rostelecom Moscow support service welcomes all subscribers and offers, if necessary, to call 8800 1000800 (Figure 8). This phone is toll-free and works 24 hours a day. By calling it, a person can solve the following problems:
- restore access to the Internet and TV;
- solve communication problems;
- consult by telephone.
The Rostelecom hotline support number is free for all services.
Figure 8. Rostelecom technical support phone number in Moscow
Phone number in Omsk
To ensure maximum comfort for existing subscribers, the company has created an operational support service for Rostelecom Omsk. You can call and resolve issues regarding the quality of service at 8-800-100-08-00 (Figure 9). An experienced team of consultants is available around the clock and will resolve any issue regarding the services.
Figure 9. Rostelecom technical support phone number in Omsk
Contacting the Rostelecom office in Novosibirsk - when required
In many Russian cities there are official sales centers for equipment branded by Rostelecom. Equipment is required for home telephony, Internet, interactive television and a number of other services.
At sales centers you can purchase the necessary products to connect to a particular service. Experts can also advise you regarding the operation of the equipment.
Often, to solve a particular problem or get advice, it is enough to call the official phone number. If there is a need to visit the office, technical support will notify you about this.
The page contains all addresses and phone numbers of Rostelecom in Novosibirsk. This information was taken from the official website of the provider.
| Rostelecom support service |
Rostelecom in Novosibirsk has created a support center for its subscribers who have questions about the quality of service or have any other question about the operation of services. Experienced specialists will always be in touch and will wait for calls to Rostelecom phone numbers:
- — 8-800-100-08-00
TP Rostelecom is a 24-hour phone, call any day.
- — 8-118-09
Information about telephone numbers using complete and accurate data, socially significant telephone numbers
- — 8-142
Help on codes, tariffs for intrazonal, intercity and international communications
- —
Rostelecom’s own service
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15Sep 2014
OJSC Rostelecom is one of the largest television companies not only in our country, but also among European countries. This company is present in almost all market segments, and in providing communications services it covers almost 34 million homes in our country.
The company is a leader in providing services in our country such as broadband access and pay television. The number of clients increases every year. Today there are more than 10.9 million of them (this is for broadband services), and those who actively use pay television from Rostelecom are already more than 7 million. In addition, there are many users of such a federal one.
Rostelecom has long been recognized as a leader in the telecommunications market. The services are used not only by ordinary citizens of our state, but also by corporate users of any level.
The company is also a leader in the use of the latest technologies and innovative solutions. Not only healthcare and education, but security and housing and communal services cannot do without the services of Rostelecom, which is concerned about comprehensive support for its clients; for this purpose, Rostelecom has created a hotline. Until recently, the company was only a provider of telephone communications, both long-distance and international. Today, there are much more services provided, and they are of much better quality. Although Rostelecom is not so popular in organizing long-distance communications, it is still one of the leading operators in all telecommunications solutions.
Rostelecom technical support phone:
- 8
-
new Rostelecom hotline
(connection, inquiries, technical support). - 8
— standard toll-free telephone number of the Rostelecom hotline. - 8
— Rostelecom Internet technical support for individuals; - 8
— Rostelecom Internet technical support for legal entities; - 8
— Call center; - 8
— Rostelecom technical support for Diesel TV; - 8
— Rostelecom: phone number — company services; - 8
— for corporate and premium clients.
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Rostelecom online support service
If you have questions about the operation of the company’s services, you can solve the problem not only by calling the 24-hour line. For the convenience of users, Rostelecom technical support has created many online services. Choose the one that suits you and ask your question by filling out the feedback form.
By contacting the online chat, you can solve the following questions:
- receive data for communication services;
- change telecommunications service settings;
- obtain information on all company services;
- replace the package.
In addition, on the online support website you can find current promotions and lucrative special offers.
Addresses
Tula, st. Proletarskaya 2
Mon – Sun: 10:00 – 21:00, without break
Tula, Lenin Ave. 33
Mon – Fri: 09:00 – 19:00, without break
Sat: 10:00 – 17:00, without break
Sun: 10:00 – 15:00, without break
There is no sale of equipment at the office serving individuals. The offices should be contacted:
- If you want to apply to connect a new service (please note that this can be done online);
- To get a consultation;
- Pay for the service;
- Find out why, for example, the connected service does not work.
Termination of contracts and their conclusion also requires coming to the Rostelecom office.
