MTS power of attorney for legal entities - sample form 2021

An MTS power of attorney from a legal entity is an official document intended for one person to service several telephone numbers at once. Please note that it is also issued for individuals - for corporate subscribers. By drawing up this paper, you do not need to pay for a power of attorney from a notary - one user receives all the necessary powers. If you have any questions, you can always contact the operator’s hotline - experienced specialists will answer all your questions. Remember that the presence of the person who owns the number is not necessary to make the settings.

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The act of acceptance and transfer of rights and obligations.

You will also need proof of authority to carry out transactions on behalf of your organization, namely:

When applying to the manager - a Russian passport and a copy of an extract from the decision or minutes of the meeting of the authorized body of the legal entity, confirming the authority of the head of the organization

When applying by an authorized person - a Russian passport and a power of attorney from a representative of a legal entity to connect mobile and fixed-line communication services.

We remind you that in the Virtual Manager, connecting/disconnecting services and blockings, changing tariffs and other service operations are available to you online (without applications or visits to an MTS salon).

If you are not an MTS subscriber and are planning to conclude an agreement, then the list of required documents is posted in the “Conclusion of an agreement” section

Powers of attorney for any transactions

Connecting new numbers, services and changing tariffs

A standard application for connection of services is used to connect services. If it is difficult to obtain a copy of the employment contract, the employee can present an official ID to confirm authority. An extract signed by the HR department is also suitable. The employee can do everything, including filing an application for a replacement SIM card.

Registration of powers

It is extremely simple to issue a power of attorney for working with MTS accounts - any user can easily cope with the task. Keep in mind that for this you will need a special document - a guaranteed letter on behalf of the organization. It must be issued directly to the employee. The employee will have to confirm his affiliation with the company with a copy of the employment contract. Additionally you need to provide:

  1. Identity document.
  2. Confirmation letter.
  3. Extract from the register.

When is a claim filed with MTS for a refund?

The majority of the population of the Russian Federation uses cellular communications. MTS is one of the operators providing Internet access, telephone communications, cable, digital and other television services.

Users of MTS services may be dissatisfied with the following points:

  • sending spam;
  • unjustified write-off of money from the balance sheet;
  • connecting a paid service without the client’s knowledge;
  • rude behavior of company employees and call center operators;
  • provision of the paid service not in full;
  • etc.

Most of these problems can be resolved by calling the hotline or by contacting a consultant on the company’s official website. If we are talking about the return of money wrongfully written off or compensation for damages for the provision of a service not in full, the citizen must file a written claim.

How to re-register an MTS number in your name


We will consider all possible options for changing the owner of the number, including without the presence of the owner of the SIM card under the contract. You will also find out whether it is possible to reissue a SIM card in the event of the death of the owner of the number.

The easiest and most effective way to reissue a SIM card is to come to the MTS office with the owner of the number. Office specialists will help you carry out this operation within the framework, which, by the way, is paid (340 rubles for subscribers in Moscow and the Moscow region).

For many, the problem with this option is that before you re-register the MTS number in your name, you need to find the owner of the SIM card and arrange a meeting with him at the operator’s office. Unfortunately, this is not always possible. The owner of the number may be in another city and a personal meeting will be unrealistic.

There are also situations when the owner of the number cannot appear due to death.

Filling out an electronic claim form

The electronic application form allows citizens to report fraudulent activities, ask a question to a company representative, or leave a complaint about the quality of service.

When submitting an electronic request (https://anketa.ssl.mts.ru/ind/feedback_mob/), you will need to select the topic of the appeal and the type of service for which you are filing a claim, after which you must indicate the data listed below:

  • Full name of the applicant;
  • passport series and number;
  • an email address through which company specialists can contact the applicant;
  • contact phone number;
  • the type of service with which the client is dissatisfied;
  • the essence of the appeal;
  • way to get a specialist answer.

When is a power of attorney needed?

The practice of delegation of authority is common in the business environment. It is unlikely that the CEO of a company will independently purchase gadgets and SIM cards for corporate communications in the operator’s store.

Such responsibilities are entrusted to company employees or third parties, who, in turn, use the agreement concluded with the operator and receive communication means.

No one gives material assets to people just like that; a power of attorney is required to confirm the right to receive them.

With the help of a power of attorney, the organization represented by the director transfers the right to receive equipment to its representative. After receiving the goods, the representative delivers it to the organization.

How to issue a power of attorney for legal entities at Megafon?

How to write a complaint to MTS

Most often, funds are debited from the subscriber's account due to the presence of paid services and subscriptions, which the client himself may not be aware of. To find out what services you have connected to, you need to log in to your personal account on the company’s website or contact an MTS consultant.

To return money written off for services that you did not know existed, you need to submit a corresponding claim to one of the MTS communication stores

When applying, it is important to have two copies of the document with you, one of which remains with the company employee, and the second is given to the applicant with a note about the date of receipt of the request

A typical claim for a refund to MTS, which you can view on the website, should contain the following information:

  • name and address of the company office;
  • Full name and contact details of the subscriber;
  • the essence of the appeal (reasons for filing a claim, explanation of the problem and accompanying circumstances);
  • confirmation of the applicant’s position by indicating references to legal norms and provisions of the contract for the provision of services;
  • client requirements;
  • date of filing the claim;
  • the period during which a citizen expects to receive a response and satisfaction of the put forward requirements;
  • a list of documents confirming the fact of violation of the applicant’s rights;
  • client's signature.

The client has the right to demand correction of deficiencies in the Internet connection, reimbursement of costs incurred in the event of connecting to another provider due to a prolonged lack of access to the network, and unilateral termination of the contract.

In what cases is a power of attorney needed?

Individuals and legal entities using someone else's or corporate number most often do not experience any difficulties. Problems arise when you need to officially confirm your authority at the MTS office. Such cases include:


Photo 1: How to fill out the form for representation before MTS?

  • re-issuing a SIM card to another person;
  • restoring or replacing a SIM card;
  • receiving a new card from the courier;
  • termination of the contract with the operator.

To carry out these and other actions with someone else’s or corporate number, the owner’s representative will have to provide a power of attorney. Drawing up such a document can be quite simple and the process will not take you much time.

Return to contents

Termination of power of attorney

The power of attorney may be terminated in the following cases:

  • If a one-time power of attorney is issued, it terminates after the actions specified in it are completed.
  • Powers of attorney can be issued for a period of three or one year; at the end of this period it becomes invalid.
  • In the event that the principal revokes the powers of the attorney for various reasons, but this is mainly due to the loss of trust.
  • The attorney himself may refuse the duties assigned to him under the power of attorney; he is obliged to notify the head of the organization and contractors about this.
  • The power of attorney is terminated due to the reorganization or liquidation of the company.
  • In case of recognition of the attorney as an incompetent person, or his disappearance or death.

After termination of the power of attorney, the attorney is obliged to return it to the head of the enterprise or his successor.

Types of power of attorney

Depending on what actions the representative must perform, the appropriate type is selected. There are two types of power of attorney:

  1. Simple

This type of power of attorney allows you to perform only minor actions. Essentially, the principal restricts the representative so that he does not have the opportunity to commit illegal actions. To certify such a document, there is no need to contact a notary office. The signature of the principal is sufficient here. If we are talking about an organization, then the document is certified by the responsible employee or manager.

Sample

  1. General

The holder of such a document is endowed with a whole list of various powers. Here, the principal can also be both individuals and organizations. In this case, the power of attorney must be notarized. In fact, the owner of such a document has all the rights that the principal himself has.

Sample

Methods for filing a claim with MTS

If you want to leave a verbal complaint, you just need to call the support service at 8-800-250-08-90 (for international roaming, a different phone number is used - 8-495-766-01-66). MTS users can use a short number to contact a call center operator - 0890.

A written complaint can be submitted in the following ways:

  • by filling out an electronic request form on the MTS website (https://anketa.ssl.mts.ru/ind/feedback_mob/);
  • by preparing a written version of the appeal and submitting it to the nearest office of the company in person, through a representative or by post.

The claim does not have a strictly established form, therefore it is drawn up in free form. Although a citizen dissatisfied with the quality of MTS service can contact the company with a verbal complaint, a written version is most effective

It does not matter whether the document is drawn up by hand or on a computer.

General power of attorney for MTS

The vast majority of corporate clients work with a telecom operator through their employees. They are empowered to permanently represent the interests of organizations with the help of a general power of attorney for MTS. The document is drawn up in simple written form and certified by the seal of the organization, although at the request of its management it can also be notarized.

At the same time, it is important to know that Mobile TeleSystems imposes a number of requirements on the content of powers of attorney of corporate clients, failure to comply with which may result in refusal to perform legally significant actions.

In particular, the general power of attorney must contain the following information:

  • date and place of issue;
  • details of the corporate client (name, OGRN, TIN of the legal entity);
  • Full name, position of the body having the right to issue powers of attorney (EIO);
  • Full name, passport details, position (when working on a company staff) of a representative of a legal entity (individual);
  • a list of documents that can be signed by a representative;
  • validity period of the power of attorney;
  • information on the procedure for processing personal data by MTS PJSC.

Such a power of attorney must be signed by several persons:

  • EIO of the organization;
  • a person performing the functions of maintaining accounting records in an organization (if this function does not belong to the sole executive body);
  • representative of the organization by proxy;
  • an employee of the sales office (branch) of MTS PJSC, where the power of attorney is presented for the first time.

A general power of attorney can be issued for any period. Previously, paragraph 1 of Art. 186 of the Civil Code of the Russian Federation limited the validity period to 3 years, but in 2013 this provision was repealed. If the period is not specified, the document is valid for 1 year from the date of issue.

What documents should be attached to the claim?

In order for your complaint to be considered on its merits, you must attach a copy of the agreement concluded with the company to the complaint itself.

When visiting an MTS office in person, an employee may require you to present your ID. If the complaint is filed through a representative, he must have a notarized claim and his own passport.

If you have other evidence of a violation of your legitimate interests, they must be attached to the written complaint

It does not matter in what form the appeal is submitted - printed, written or electronic

We are not always satisfied with the quality of services provided by MTS, and there are good reasons for this. No one is obliged to tolerate rudeness, deception and any other lawlessness on the part of cellular operators. If money is unjustifiably withdrawn from your balance, useless subscriptions are added without your knowledge, or you do not receive the paid service in full, you need to achieve justice by writing a claim. The problem is that many have no idea how to write a claim to MTS and limit themselves to calling the support center. Unfortunately, often contacting an operator does not allow you to achieve the desired result. A written statement will be much more effective.

As part of this review, we will tell you how to write a complaint to MTS correctly so that it is considered and the operator promptly takes appropriate measures. This guide will be useful regardless of what exactly was the reason for writing the complaint. If you are confident that you are right, then seek justice, and this article will help you with this.

Types of document

Beeline uses two types of powers of attorney to work with legal entities:

  • M2 shape,
  • to perform any actions within the framework of the agreement.

In the first option, the courier has the right only to pick up inventory items according to the invoice if their cost has already been paid to the operator. The second version of the document gives the attorney a wide range of rights and powers.

With such a power of attorney, the representative may:

  • conclude new contracts, terminate old ones, make changes to current ones,
  • receive payment receipts, invoice details and other financial documents related to the contract,
  • deposit money to pay bills and debts on them,
  • receive material assets: SIM cards, modems, and so on.

The second type of power of attorney gives the attorney significant rights and opportunities. As a rule, such powers of attorney are issued to heads of divisions and departments. This gives them the right to conduct business on behalf of their organization for the successful functioning of their branch.

An incorrectly drawn up contract with a telecom operator can bring losses to the company. So the second option is used carefully.

How to issue a power of attorney for the right to sign documents for the director of an LLC?

Power of attorney for MTS from a legal entity - sample form to fill out

MTS is a cellular operator that does everything possible for the convenience of users. Keep in mind that by calling the hotline, experienced specialists will quickly advise you on all your questions. If necessary, you can always visit the provider’s office - you can find the addresses of the nearest branches on the official website. To sign the MTS power of attorney form for a legal entity 2021, the authorized employee must show:

  • General power of attorney from the company.
  • Passport.

General Director of JSC "________________"

_____________________________________________

from ___________________________________________________________________________

CLAIM JSC "______" presented me with demands for repayment of debt for communication services in the amount of ___ rubles __ kopecks, allegedly arising through my fault on personal account No. ______________ (subscriber number ______________). However, I inform you that the agreement for the provision of services I did not enter into a relationship dated _____________, since at the specified time in the city __________ I was absent. In addition, the indicated agreement contains the details of my old passport and, naturally, which I could not present at the conclusion of the agreement due to my lack of it. In addition, the contract does not contain my signature, which could indicate my will to conclude an agreement for the provision of communication services. According to Art. 1064 of the Civil Code of the Russian Federation, harm caused to the person or property of a citizen, as well as harm caused to the property of a legal entity, is subject to compensation in full by the person who caused the harm. By law, the obligation to compensate for harm may be imposed on a person who is not the cause of harm. The law or contract may establish the obligation of the harm-doer to pay compensation to the victims in excess of compensation for harm. The person who caused the harm is released from compensation for harm if he proves that the harm was not caused through his fault. The law may provide for compensation for harm even in the absence of the fault of the harm-doer. Damage caused by lawful actions is subject to compensation in cases provided for by law. Compensation for harm may be refused if the harm was caused at the request or with the consent of the victim, and the actions of the harm-doer do not violate the moral principles of society. In this regard, I believe that the demands of OJSC "___" for me to pay the debt in the amount of ___ rubles __ kopecks. are illegal and unfounded due to the absence of my guilt. In this case, the circumstances of the case indicate the presence of guilt in the resulting debt precisely on the part of the employees of OJSC "___", who improperly, while performing their labor duties, showed negligence and imprudence in their work concluding an agreement for the provision of communication services using an invalid document that was presented not by me, but by an outsider. In reporting the above, I ask you to protect me from bureaucratic arbitrariness committed by employees of OJSC "___" and expressed in illegal demands for repayment of the resulting debt through no fault of mine , in fact, in extortion of funds. Please inform me about the decision made within the period established by law. Otherwise, in order to protect my rights and legitimate interests guaranteed to me by the Constitution of the Russian Federation and current legislation, I will be forced to go to court and the prosecutor's office.

________________

" " _______________ of the year

It’s no secret that office work has a negative impact on both the physical and mental state of the employee.

There are quite a lot of facts confirming both. Every person spends a significant part of his life at work, so it is very important not only what he does, but also with whom he has to communicate. Gossip in the workplace is quite commonplace, and not only among women, as is commonly believed.

How to properly issue a power of attorney at MTS in 2021?


According to the current legislation of the Russian Federation, a power of attorney for a cell phone can be issued in a simple form, either in person or printed out.
Although, such companies, as a rule, to simplify the work of their clients, provide for the execution of a trust document directly in their branches on a special prepared form. It should be noted that each owner of a subscriber number has the right to appoint only one person to represent his interests. However, the term of such a power of attorney should not exceed three years. If, after such a period, the subscriber wishes to renew the power of attorney, he will have to issue it again.

In order to issue a trust document, the owner of the subscriber number should contact the MTS cellular communication department. In this case, a power of attorney can be drawn up even without the presence of a future representative.

However, the execution of this type of document requires mandatory details, which are:

  • passport;
  • complete accurate information of the authorized person;
  • a completed form of a trust document (if possible).

You need to understand that even in the absence of a ready-made trust document, cellular employees will help you draw up this document on the spot.

I would also like to note the fact that the intervention of a notary is not necessary here, since such a power of attorney can later be certified directly by a specialist.

( Video : “Everything about drawing up a power of attorney”)

When the need arises to resolve any issues related to the subscriber number of its owner, the corresponding operations should be performed only in the presence of an attorney, since he is the responsible person. At the same time, telecommunications employees are required to verify his authority for certain operations. To do this, they must require his civil passport and the original document of trust.

MTS Bank power of attorney form for legal entities

Michelle Williams

09.08.201808:26

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How to fill out the form for legal entities and individuals?

Before visiting an MTS salon, you can fill out a power of attorney form yourself. Samples for individuals and corporate clients are slightly different. The power of attorney for legal entities will require the following information:

  • Name and TIN of the organization;
  • Full name of the head;
  • Passport details of the authorized person;
  • Validity period and date of document preparation;

You can download a blank power of attorney form here and fill it in with all the necessary data before visiting the operator’s office. It is better to do this in advance, since the document must be certified by the signature of the manager and chief accountant, as well as the seal of the organization.


Photo 2: Forms for legal entities and individuals

An individual, when filling out a general power of attorney for representation before MTS, indicates the following data:

  • Passport details of the principal and authorized representative;
  • Personal account or telephone number;
  • List of permitted actions;
  • Validity.

The subscriber certifies the document with his signature in the presence of an MTS employee. He, in turn, verifies all the data, signs and seals, and also indicates the sales office code. You can download a blank power of attorney form for individuals here.

Return to contents Conclusion

The ability to entrust the management of your mobile number to another person is very important, for example, for older people or people with disabilities. For organizations, this function is also useful, since management can assign one of the employees responsible for managing corporate numbers.

How to re-register an MTS number?

After changing the owner of the number, the new owner will need to sign the Agreement issued in his name.

You can download the transfer acceptance certificate. In case of such re-registration, you will have to pay for the service. Its cost varies and depends on the place where the SIM card was originally purchased.

Residents of the capital region will pay 340 rubles at a time when completing the transaction, and residents of the regions of the Russian Federation will cost the service differently - on average about 150 rubles. The amount of money on the number balance, the tariff plan and connected additional services and options do not change when the owner of the number changes.

All this passes unchanged to the new owner of the SIM card. Important! The only change that should be taken into account is that it requires a new application for its connection from the new owner, as it is drawn up in a separate agreement. It often turns out that visiting an MTS communication salon together is impossible.

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