How to unlock and activate a Kyivstar SIM card, restore the number / 10/11/2019

As you know, the companies of all mobile operators provide two degrees of protection for a personal number, these are Pin and Pak code Kyivstar . The first is designed to activate and turn on the SIM card, and consists of four digits. You have three attempts to enter it. If you enter an incorrect combination three times, the system will be blocked. In this regard, you need to know how to unlock a SIM card after entering the PIN code incorrectly. This is why a PUK code is required.

How to block a stolen device by IMEI

Let's start with the fact that in practice everything is not at all as simple as it seems in theory. The widespread distribution of Chinese mobile technology leads to the fact that today many devices have absolutely identical IMEI numbers - and this despite the fact that this combination must be absolutely unique for each device. In addition, there is a possibility that the identifier will be changed using special software (although this happens less and less due to the fact that manufacturers improve their products every year). As a rule, mobile operators do not respond to subscribers’ requests to block a device by IMEI. It is best if we write a statement about the theft of the device to law enforcement agencies and indicate the phone ID. It was these bodies that at one time put forward the initiative to block devices by IMEI, and also discussed the possibility of criminal prosecution for changing the identifier. Unfortunately, all this was never formalized at the legislative level. Obviously, blocking can result in significant losses for the mobile operators themselves. However, in Europe for quite a long time there has been an organization that maintains a “black list” of stolen mobile devices. To summarize, we must say that we ourselves cannot block a gadget using its name number, so we need to go to the police as quickly as possible and write a statement. They will definitely help you return the device!

Entering the PUK code

The Kyivstar pack code contains eight digits. To unblock numbers, they must be entered in strict sequence.

Turn off and on the phone, then enter the pack code received from the operator and press OK;
then the screen will ask for a new PIN code - you need to come up with it - it should be from 4 to 8 digits, after entering, press ok;
and now enter the new PIN code again to confirm and press ok.

The SIM card is unlocked and can be used.

What to do after the package expires

Kyivstar recommends activating the SIM card immediately after purchase. But it happens that a person receives a starter package as a gift and forgets about turning it on. The activation period of each package is limited and is written on the cover. How to activate a Kyivstar SIM card if the package has expired? This question is answered by the Kyivstar forum.

When you have lost the package, which indicates the activation date, but assume that the deadline has expired, insert the SIM card into the phone. Follow the activation steps that we described in the previous section. If the SIM card registers on the network, then everything is fine. Otherwise, buy a new starter package, since activation is not possible after the expiration date. Typically, operators re-issue starter packs with numbers that were not activated on time.

Sometimes on the Internet you can find advice like “replenish your account and the card will work.” We recommend trusting only trusted sources, such as community.kyivstar.ua. If you are in doubt about the correctness of your actions, contact the contact center operator at 466. An expert will check whether your SIM card is active.

Weekly connection on SIM card | We kindly ask you to Spolnot Kyivstar

Riven koristuvacha 7

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The rest of the time I hear a signal on the phone, so I obviously can’t operate or receive calls. The signal appears after the phone is re-locked. Are there any problems with your phone or SIM card?

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Latest news from Alena.Sliusar 5th June 2017, 15:27

A short tour of hidden information

The length of the prepaid number is set to 365 days. Line no. contract number of non-obligations. The operator has the right to claim the given services if you have not used the services for a period of 60 calendar days.

Possible reasons:

1. You can walk in the area of unprotected cover. Check how the SIM card works in another mobile device.

2. SIM card is corrupted. It is necessary to go to our store (addresses for sending https://kyivstar.ua/uk/mm/service/centers/list) for verification and further replacement https://kyivstar.ua/uk/mm/services/base/simcard_restoration

3. The SIM card is blocked by entering an incorrect PIN code.

Yogo can be unblocked with a PUK code. Entering the PUK code requires 10 attempts, after which the SIM card is blocked for the rest. Individual SIM card codes are written on a plastic cardholder in the starter package. In addition, PUK1/PUK2 codes can be recognized in the “My Kyivstar” system (section “Look”, block “Information about devices”).

If you have not yet registered in the My Kyivstar system, the PUK code can be found by calling our subscriber service at number 466 or contact Zoryana. The axle looks like this and is located on the skin side of the Kyivstar website.

4. Number cancelled.

5. Room service can be attached to the station. 38 Law of Ukraine “On telecommunications”. This article reserves the right of the telecommunications operator to terminate or impose the provision of telecommunication services to co-workers, which violates the rules for the provision and provision of such services.

To verify the information on 4 and 5 points, it is necessary to immediately contact the subscriber support service at number 466 or write Zoryani.

Rewatch the original

Kyivstar Pack code: how to find out and unlock Sim

When purchasing a starter package from a subscriber, first of all, they ensure that the tariff plan is profitable and the number is beautiful and comfortable. The insert attached to documents containing confidential information often turns out to be unclaimed. But it is important for the phone owner in certain situations.

Operator protection

The insert, like the SIM card itself, contains information about codes: pin and pack, which are designed to protect:

four-digit pin - to ensure the owner’s unhindered access to the SIM card;
eight-digit pack - to be able to unlock the SIM card if the PIN code is entered incorrectly or incorrectly.

How to restore Pak Code

First of all, you need to know that information about all codes: PIN, PIN2, PUK, PUK2, as well as the phone number and card series number, are located on the plastic SIM card holder itself. The company recommends storing it and not allowing third parties to access it.

If lost, do not worry, information can be restored in two ways, by contacting:

to the service center by calling from your own phone;
to the official sales center with an identification document - a civil passport.

You need to be prepared for the operator to ask for additional information:

subscriber account balance;
date of last replenishment and amount;
telephone contacts.

Additional methods

It is necessary to have information about the pack code, as it is the key to unlocking the SIM card if the PIN is entered incorrectly. You can also find it out using:

Login to your personal account system “My Kyivstar”;
“personal password” option, pre-connected;
ICCID of a SIM card - a unique number in the operator’s database.

There is no need to pay for providing information using any of the above methods.

To recover PUK using the personal password option, you need to call one of the numbers:

466 - for mobile phones on the Kyivstar network;
08003000466 - for mobiles in the networks of other operators and from landlines.

If you have an ICCID number, you need to dial the phone number: 922*3.

How to enter the PAK code correctly

To unblock a number you need to:

Reboot the device by turning it off and on.
Carefully enter the eight digits of the PUK code.
In response to the device request, come up with a new PIN and click “OK”.
Duplicate the new PIN.

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How to unlock a Life card - instructions for network subscribers

How to unblock a Life card, and why is it blocked? There are two options for SIM blocking: from the operator side and self-blocking of the chip. In the first case, you will need to contact support. In the second, perform a series of unlocking actions.

Blocking if the PIN code is entered incorrectly

The card is blocked if the PIN is entered incorrectly. You can unlock your sim using PUK. This can be done if you have a starter package on your card. It is indicated on the package or plastic card where the SIM was attached. How to find out the Life pack code if there is no packaging available.

Before moving on to this issue, let us note this fact. Many providers set a standard PIN code. Users usually do not change to a new one. We recommend asking what PIN code is for Life before blocking. PUK is more difficult to obtain. In this case, to restore the card, you will need to contact the Life communication salon or call the operator.

So, if you need to connect to the Life network with a sim, you can try entering a standard Life PIN code. If the card is blocked, you need to find the pack code.

Life standard pin code

If you have an unlocked Life card in your hands, you will need a PIN code for Life Ukraine to turn it on. In this regard, the provider is not original; you need to enter the standard Life PIN code: 1111.

Try entering four numbers once. If sim did not accept the entered combination, this means that the user changed the pin. It can only be unlocked when data is restored. If you try again, the card will be blocked.

How to determine PUK code

The pack code can be found in the starter pack. If your documents are lost, you can contact your provider. This can be done through one of the Life call centers. The support service at 5433 can also help resolve the issue. What is required to confirm ownership:

provide three frequently used numbers;
indicate the last three codes to which the last calls were made.

Card holder with pip, pack codes

Subscribers of contract packages can determine the required package by contacting Life support with their documents. If the card cannot be used, the salon consultants will replace the SIM card. After activation, you will be able to use your number, but your phone book and other content will be lost.

Operator blocking

The mobile phone may be blocked by the operator. In this case, if temporarily blocked, you will be able to call the support service at 5433. Otherwise, the SIM card will not service calls.

What to do:

call 5433 from another Life;
if this is not possible, call from a landline phone at 0 800 20 5433;
check the operator information for the number you are interested in;
consultants will determine the technical feasibility of restoring access;
pay your telephone bill through a payment terminal;
wait for the number to be activated.

The user can restore a blocked SIM card if there is a starter pack package. Life consultants will find out the possibility, after which they will issue a new card. Save the new packaging to have access to your PUK code.

How to block your phone if it's stolen

Mobile phones are one of the most stolen things today. Moreover, in such cases, troubles are not limited to the loss of the device. There is a serious risk that attackers will take advantage of the opportunity and transfer money from your mobile account. It’s good if the balance is not a very significant amount, but it may happen that the losses amount to several thousand. In addition, through a modern smartphone you can access the personal information of its owner, including bank account codes and passwords for wallets of electronic payment systems. Therefore, in such situations, it is recommended to immediately block the phone. We’ll tell you below how to block your phone if it’s stolen, and what you can do to get your lost property back as quickly as possible.

IMPORTANT: Availability of up-to-date data on materials is always an important aspect. It is for this reason that you must always understand that reading updated information is an opportunity to obtain the necessary data in full, which can solve the problem of a mobile user. Date of creation of the article: 2014, September.

Tariff rates

For a secondary connection, the following prices apply:

provided that the fee was charged at the time the phone was lost, no fee will be charged after connection
provided that the fee was removed at the time of loss, a subscription fee will be charged upon connection

All of the listed conditions for connection and disconnection are practically the same when contacting the service center and when contacting the operator’s system. Take care of your mobile devices!

To solve this problem, you do not need to change your SIM card and phone number, because you can use it from the national mobile operator Kyivstar. Just create your own “black list” of numbers, and their owners will no longer bother you.

Who will need it?

It is no secret that many unscrupulous companies sell their clients’ number databases to advertising agencies, who then constantly call or send uninteresting messages to recipients. from the mobile operator Kyivstar will help you save your nerves and save time on talking with advertisers and reading spam. Supermarkets, clothing or household appliance stores can also act as “SMS spammers” with their constant notifications about discounts, messages about the arrival of new products and promotions.

Kyivstar will also be useful for those who do not have the time or desire to communicate with certain people: for example, for girls who are bothered by particularly annoying fans. There are often other reasons to limit your social circle.

The essence suggests creating a “black list” for your phone, including up to one hundred phone numbers, calls and SMS from which will be automatically blocked. If you wish, you can do the same with all hidden numbers: their owners will also not be able to reach you.

Thanks to you, you can easily get rid of any unwanted conversations and SMS, while people on your “black list” will not suspect anything. When they try to dial your number, they will hear a standard message: “Unfortunately, there is no connection with your subscriber right now.”

Helpful information

Connection is absolutely free. The easiest way to order it is through the USSD menu by entering *789# on your phone and pressing the call key. Subscribers can also call 477*789# or use the control menu in the “My Kyivstar” system.

The connected service is also managed through the USSD menu *789#. With it you can:

add or remove numbers from your “black list”;
activate or deactivate blocking of calls and SMS from hidden numbers;
receive a list of the last ten phones added to the “black list”;
suspend or resume use of the service, disable it, etc.

An important point: Kyivstar will tell you when and from which blocked numbers they tried to call you or send a message. By default, an informational SMS with a list of blocked actions from Stop List numbers arrives weekly. If you wish, you can choose a different notification frequency (for example, daily or monthly) or refuse such SMS altogether.

It’s nice that Kyivstar has set very reasonable prices for use. The subscription fee is only 0.40 UAH/day.

Identification when blocking a Kyivstar number

If you contact a store or contact center of a mobile operator, you will need to provide answers to some questions:

State your PUK code. Try to find this code on the packaging of your SIM card.
Voice three numbers to which you most often or recently made calls (it is advisable to name the approximate time of these calls).
Tell the approximate amount on the account balance, or the amount and time of the last money transfer from the number.
You can tell the balance on your balance (at least approximately);
Specify the IMEI of your mobile device.

To block a Kyivstar card, it is often enough to answer at least some of these questions, as well as provide the reason for blocking.