How to order and activate a Sberbank Let's Talk SIM card?

Link a Sberbank card to your phone You then need to make money transfers to another user’s bank card, monitor credit payments, and conduct financial transactions. To create the most comfortable conditions for clients, the bank uses optimal payment systems. Linking plastic to a phone number is done in several ways.

As part of the service provided, the user can:

1. keep your balance under control;
2. promptly block a card account in the event of loss or disappearance of a plastic product;
3. receive information about the receipt and expenditure of money;
4. receive SMS messages to switch to Sberbank Online;
5. make quick money transfers to cards of other persons.

The user must take into account that Sberbank does not provide the opportunity to link two phone numbers to one plastic card. But you can connect several plastic products to one mobile number. Moreover, one of the attached cards will be chosen as the main one, the rest will be considered secondary.

The most significant advantage of connecting a card and a mobile number is the availability of contactless payments for purchased goods. Otherwise, payment in retail chains is made in cash, since ignoring this requirement does not comply with the principles of financial security established by the bank.

SIM card from Sberbank: what is it?

The tariffs offered in the northern capital, and then in Moscow, turned out to be more profitable than those of competitors. This is how the operator Sberbank is making its way into the segment.

In the starting version, SIM holders from the financial institution receive:

• mobile communications;
• access to the World Wide Web.

More than 30 different tariff plans are presented.

• Salary card "Mir" from Alfa Bank
• Withdrawing money from Yandex Taxi
• Activation of a Sberbank card through Sberbank online

Link a Sberbank card to your phone via an ATM

If you cannot link a Sberbank card to your phone through the customer support service, you will have to use an ATM. It is advisable to choose an ATM for the operation that is not located on the street, but in a bank branch. After all, in a bank, there are usually consultants near self-service devices who help clients who have difficulties in performing operations and answer questions.

If there is no consultant nearby, you will have to act independently. To link a plastic card to a mobile number, proceed as follows step by step:

1. Insert the plastic product into the receiving opening of the ATM. Press PIN code.
2. In the menu that opens, select “Mobile Bank”. Then “Connect”.
3. Select the desired one from the list of tariffs. Enter the phone number into the input line.
4. Confirm the request. Taking the plastic out of the ATM. They take away the issued checklist.

Linking through an ATM is the easiest. The main thing is to follow the steps carefully. The response to the request will come in the form of an SMS from number 900 to the client number specified in the ATM no later than 3 days later. But usually the connection is fast, taking a few minutes.

Through an ATM, as well as through the customer support service, you can connect another phone number instead of the first one. The general algorithm of actions is the same. The only caveat is that in the menu you need to select the option not “Connection”, but “Change number”.

Terms of service and tariffs

The basic package of services costs 200.00 rubles per month and includes:

• 150 minutes of free calls within the Russian Federation;
• 3 GB.

If the megabytes or minutes have run out, the basic tariff plan will be automatically connected with the following prices:

No.	Service	Price, rub.)
1.	In the home network "Let's talk"	0.00 (minute)
2.	Other operators in your home region	1.50 (minute)
3.	As part of "Let's Talk" outside the region	1.00 (minute)
4.	Other operators outside the area	5.00 (minute)
5.	MMS/SMS in the region	1.00 (piece)
6.	MMS/SMS outside the region	2.50 (piece)
7	MMS/SMS outside the country	5.50 (piece)

Where is mm yy located on the Sberbank map?

Internet “Let's Talk” from Sberbank

If Internet traffic runs out, new gigabytes can be purchased. Price:

• 1 GB – 99.00 rub.;
• 3 GB – 199.00 rub.

The purchased traffic will be valid until the end of the reporting period. At the end of it, it burns out.

Cost of “Let’s Talk” in Crimea and Sevastopol

If you intend to buy a package while living on the Crimean peninsula or in the city of Sevastopol, you will have to abandon this idea, since at the moment the Sberbank operator serves all Russian regions, in addition to the 2 named.

Wi-Fi calls

As soon as you become one of the clients of the Sberbank mobile operator, activate the financial institution’s mobile application. This will open up the option for you to use the Wi-Fi calling option.

The service will help you receive and make calls even in conditions of a weak cellular network or its absence.

Expert opinion

Alexander Ivanovich

Financial expert

Important: you can use “Wi-Fi calls” to connect with subscribers who do not have the option installed.

To use the service, you need to connect to Wi-Fi from ER-Telecom Holding in Moscow and St. Petersburg, or to Wi-Fi from Sberbank partners in other regions.

Calls via Wi-Fi are charged according to the purchased tariff plan.

Link a Sberbank card to your phone via the Call Center

To link your card account to a phone number, you can dial Sberbank’s toll-free customer support number –

8(800)5505550

This is the only way of binding, for which you do not need to leave your home.

The algorithm of actions is as follows:

1. Make a call. Wait for the manager's response. He will ask you to name the code and verification data engraved on the front surface of the plastic product.
2. Indicate the package services to be activated - full or economy option.
3. Wait for the SMS message to arrive on your phone. Confirm the request.

To check whether you managed to link your Sberbank card to your phone, you can either call a Call service specialist, or carry out any financial procedure: deposit money into your account, see the balance status. If the binding is successful, a response message with the requested data should be sent to your phone.

SMS notifications from Sberbank will arrive regularly if the “Full” tariff plan is active. This is convenient for detailed monitoring of the account status.

If the client already has a mobile number connected, but there is a need to remove the first one and attach another, then this is also done by calling the Call service. The operator will ask for the same information that is required for the first link: the code and data marked on the plastic card.

The deadline for completing a request to connect the second number, like the first, is 3 days. After a successful operation, a corresponding SMS notification is sent to the client’s number.

Before attaching the second number, you must delete the first one. Deletion is carried out through an account on the Sberbank website.

Algorithm of actions:

1. Login to the site. Log in. Open menu.
2. Select the mobile number you want to disconnect.
3. Confirm the action by entering the password received with the SMS message.
4. After completing the procedure, log out of your account.

“Let's talk” - advantages and disadvantages

Reading reviews from clients of the cellular operator Sberbank, one can highlight a number of advantages of “Let’s Talk”:

• Minor subscription fee. For people who rarely use communications, this is an extremely advantageous offer.
• You can pay with money, or you can use accumulated points under the “Thank you from Sberbank” program.
• If you make purchases from your phone, you will get cashback.

What to do if your card is stuck in a Sberbank ATM?

According to customer reviews, there are many disadvantages:

• The number of minutes is insufficient for comfortable use of communications. People who make little calls also use the Internet little. The starter package contains 3 GB, which is clearly too much. For ordinary users, the Internet is interesting, but the minutes are not enough. Pensioners hardly use the Internet. It would be better for them to add minutes instead of traffic.
• Packages of 500 MB are automatically connected when the main Internet is exhausted. For many operator clients, this option becomes an unpleasant surprise, which they notice when they have to overpay.
• If the connection is not used, the client is charged 3.00 rubles per day for 90 days.
• In both capitals, you can only use communications in 3G and 4G format, which is not supported by “grandmotherphones”.
• Sberbank had a “Constructor” tariff, beloved by many users, which allows you to model a set of options to suit your needs. The service was recently cancelled.

The cons outweighed the pros. Operator Sberbank offers a controversial version of communication that is not suitable for every modern user.

How to connect?

It’s extremely simple to start using communication services from SberMobile - to connect, you need to go directly to the operator’s website https://sbermobile.ru

, use the “Other” tab in “Sberbank Online”, or log in through the official Sberbank website:

1. At the top of the page, hover over “Online Services” and in the window that appears on the left, click “All Online Services.”

2. Scroll down the page to “SberMobile”
   , click on the name.
3. Click the yellow button “Order SIM card”
   , you will be redirected to the operator’s website.
4. “Order SIM card”
   again .
5. Specify a convenient delivery method - by courier to your home within 1-3 days or to a bank branch, it’s free.
6. Enter your contact information - you can log in using your Sberbank ID so that the form is filled out automatically.
7. Confirm your order - you will need your passport upon receipt. You must pay the subscription fee through a courier or when registering your card at a branch.

After connecting, you can transfer your usual number from your current operator, provided that it is issued in the same region and to the same subscriber as in SberMobile. The service is provided free of charge within 8 days after receiving the application. This can be done in the smartphone application; the old number should not be blocked, and debt is not allowed.

Transfer while maintaining the current number

Like other telecom operators, Sberbank gives connecting customers the opportunity to keep their previous numbers. To avoid changing your number, you need to:

• order a SIM card in any way;
• inform the courier who has arrived at the address specified in the application that the SIM card number must remain the same;
• wait for the message about the need to change the SIM card in the device.

Important: after switching to a new network with an old number, there may be problems with sending SMS for the first half hour and problems with dialing during the first 6 hours. After this period, the connection is normalized.

How to repay an Eastern Bank loan from a Sberbank card?

Transfer to the Sberbank network may be denied for several reasons:

• old debts;
• errors in the information provided in the application;
• The number is registered to another user.

If none of the above reasons suits you, the transition will be carried out without problems.

Payment SberMobile

Payment for services is made without commission:

• a card from any bank (if you use a Sberbank card, bonuses of up to 30% are awarded);
• a card linked to the phone (in this case you do not need to enter account details each time);
• auto payment (the specified amount is automatically debited from the card when the established minimum balance is reached).

The 300 “Thank you” bonuses received can be exchanged for a discount for communication services. You can use Apple Pay and Qiwi terminals for payment.

A message is sent to your mobile phone about each payment made.

How to order a SIM card?

To become a new participant in the Let’s Talk project, you need to submit an application in the Sberbank Online service or the financial institution’s mobile application. In the order form you must indicate:

• FULL NAME;
• mobile phone number;
• the region in which you live;
• the address to which the SIM card should be delivered;
• when is it convenient to get a SIM card;
• how many SIMs do you order (up to 5 per application).

Wait for the courier and get ready to transfer at least 500.00 rubles to the card. This should be the first payment. Only 200.00 will be written off, as expected according to the tariff plan. The rest will remain in the account.

Expert opinion

Alexander Ivanovich

Financial expert

The courier must show identification. After this, he will offer to review the contract and sign it. Delivery costs 0.00 rubles.

Useful questions and commands

Most of the questions that subscribers may have are already covered on the website. Let's look at them briefly.

How to activate a SIM card from an operator from Sberbank

In order for the SberMobile SIM card to become active, you need to top up your account with an amount equal to or greater than the cost of the selected service package. The money will be automatically debited after the electronic agreement is concluded.

If you decide to order a SIM card through a courier, you can deposit the amount into your account through him (cash, card). How to activate a SIM card if you pick it up at a Sberbank office? You can top up your account for activation through the mobile application or any Sberbank terminal/ATM.

How to check your balance in SberMobile

If you need to find out and check how much money is left in your account, the easiest way is to use a mobile application for this purpose. It reflects all the data on balance replenishment, current service package, remaining minutes and gigabytes.

If the mobile application is not installed or the Internet is temporarily unavailable, you can send a request from your phone to the short number *100#.

How to find out your number

To find out your Sbermobile number, you need to dial the short command *200# on your phone. In the response message, a combination of numbers will be displayed on the screen - this is the number.

Which operator is SberMobile based on?

This operator is one of the virtual ones, that is, those that do not have their own networks (infrastructure, which includes towers, etc.). It can only function on existing networks of another cellular operator (of which there are only four in Russia).

Hence the question - on the basis of which operator does the new virtual operator work? The answer is important, since the stable coverage area of ​​the same Beeline does not coincide with that of Megafon and vice versa. Likewise for MTS and Tele2.

But we managed to reach an agreement with the Tele2 operator, on whose towers SberMobile has been operating since September 26.

Accordingly, SberMobile based on the Tele 2 operator will work for you without any complaints, if there are no complaints about the latter. If there are problems with the quality of Tele 2 communications in your area, then you should not switch to an operator from Sber - the same problems will arise with it.

How to pay and top up your balance

You can pay for operator services in several ways:

• Through Sberbank terminals and ATMs - no commission (you just need to enter your phone number).
• To Sberbank Online.
• In your Personal Account.
• Via a mobile application.

You can also pay for SberMobile with “Thank you” bonuses – in the mobile application and SberMobile personal account.

What is the SberMobile operator code?

Since the new operator operates on Tele2 networks, the numbers with which the phone number will begin will be the same as those of this operator.

In total, Tele 2 uses 83 codes, in Moscow these are 495, 499, 901, 958, 977 and 999. In St. Petersburg - 900, 901, 904, 950, 951, 952, 953, 991, 996.

How to disable SberMobile

As is the case with any other cellular operator, you can either simply stop using the connection and pay for it (in this case, after 6 months the subscriber loses all rights to the number), or write an application to stop using the services.

To block a SberMobile SIM card in case you lose your phone or the SIM card itself, you need to call the support number +7 499 651 4444 (from the phone with the operator’s SIM card from Sber, you can dial the short number 901). To restore a SIM card, you can fill out a special form on the operator’s website. A new SIM card with the old number will be delivered by courier (you can pick it up at the bank office).

There is also a way to disable SberMobile through the mobile application - to do this you need to use your Personal Account on your phone.

Mobile app

The communication service provider recommends that all its subscribers install a mobile application, with which using the capabilities and advantages of this cellular network will become even more convenient and enjoyable. The application opens up wide possibilities for the client:

• You can manually configure the current tariff yourself;
• connect/disable additional services;
• control expenses;
• receive information about the balance status and the balance of package MB, SMS and minutes;
• connect and make Wi-Fi calls and many other useful functions.

The application works on iOS and Android devices. You can download it from the official content stores - App Store and Google Play or on the operator’s website.

Attention! If there are any difficulties using the starter package or questions, clients of this network can contact the support service at the short telephone number 901. All other citizens can get expert advice by calling +7 499 651 4444.

Despite the fact that cellular communications is a completely new niche for Sberbank of Russia, it already has thousands of fans who have already switched to “Let's Talk” or are planning to do so in the near future. Favorable conditions, low tariffs, convenient service - all this attracts new subscribers and increases the popularity of this operator. Despite the fact that the network appeared quite recently, it occupies a worthy place among the leading operators in Russia and successfully competes with them.

SberMobile personal account: registration instructions

Those who switch to mobile communications from Sberbank are recommended to register in the operator’s official application and enter personal data.

Mobile communications from Sberbank guarantee users a secure connection. A virtual “lock” in the line where the resource address is located indicates that the client’s data is secure and inaccessible to attackers.

The external panel of the cabinet on a desktop computer and a gadget has slight differences. The main menu is located in different places, which can confuse the user. The remaining options are familiar, and the set of functions in both versions is the same and is fully available to registered users.

How to log in from a computer

Logging into your SberMobile personal account is possible from a smartphone. The option to visit your personal account from a computer has been canceled by the operator. The company will inform customers about the restoration of this opportunity at the time of its launch.

When the function was available, the cell number from Sbermobile was used as a login. The user was also required to have a password, which he chose personally, or one proposed by the system during registration.

Login by phone number

To get to the personal account in the application, the client needs to indicate his mobile phone number in the empty line. After this, the user will receive an SMS from the operator with an access code, which must be entered in the appropriate line to enter the subscriber’s account.