How to find out what date your Megafon subscription fee is debited

Latest debits from Megafon account

Money is written off for sending SMS and mms messages, for Internet traffic, packages of various services that the user orders.
Also, debits from the balance can be made for some calls if they were made from a paid or international number. There are many other actions after which you can discover the expense: ordering various options, signing up for subscriptions, etc.

Read more: How to force registered persons to pay rent

In order for users to check how much they withdrew, Megafon has created several options:

Obtaining details of the movement of transactions per day. The service is provided free of charge after requesting in your personal account.
You can find out about your latest expenses using Ussd commands.
Details can be requested via SMS. If the user needs to see what the money was withdrawn for for a period of more than six months, then he should go to Megafon (select the nearest office for convenience) and write a corresponding statement.

An additional convenient option for obtaining detail is special, “Live Balance”, etc.

Debt repayment methods

Megafon notifies the client about the occurrence of debt via SMS message. It is worth clarifying that the debt accumulates regardless of whether the subscriber’s card is active or not. If the client does not intend to use communication services, he needs to write a statement about this at the company’s office. You should not lose the contract and information card issued during registration.

It spells out the obligations of the parties, as well as data that the subscriber may need (code word, contract duration, tariff name, additional services). Another way to notify the client is to call the security service. This happens when a number is blocked due to a large debt to the company.

offers its clients several ways to repay debt:

pay at the nearest Megafon office, and the operator will immediately unblock the number;
repay using electronic wallets - Webmoney, Yandex Money and Qiwi. To do this, go to the “Payments” section, select a cellular connection and operator, enter the required amount. As for Qiwi, you can only pay through a terminal or bank card;
online payment through your Personal Account on the company’s website - select the “Top up account” section, enter your phone number, amount and confirm with the password sent to your mobile number. For many clients, this is the most convenient method, since it is not tied to a bank card and does not require extra costs for paying commissions. Another advantage of your Personal Account is the ability to enable automatic payment. The amount required by the subscriber will be debited monthly on the specified date;
by bank card is the safest way. To make a payment, you need to log into your account, select the “Payments” section, cellular connection, operator and enter the required amount. All manipulations are confirmed by a password sent to the subscriber’s mobile number;
using the SIM menu - the least popular method. You need to log into Megafon PRO. Then select the “Megafon” sub-item, then “Payment” and “Bank card”. There is nothing complicated about this, especially since the client is helped by tips.

Megafon notifies the client about the occurrence of debt via SMS message. It is worth clarifying that the debt accumulates regardless of whether the subscriber’s card is active or not. If the client does not intend to use communication services, he needs to write a statement about this at the company’s office. You should not lose the contract and information card issued during registration.

It states the obligations of the parties, as well as data that the subscriber may need (code word, contract duration, tariff name, additional services). Another way to notify the client is to call the security service. This happens when a number is blocked due to a large debt to the company.

Express detailing

Express detailing offers information about calls made, received and outgoing messages, as well as Internet traffic consumption for the last 7 days from the date of submission of the request. Its advantage is the speed of request processing and the fixed period for which information is provided - a week.

Connection methods:

Dial USSD command *113#.
The report will arrive as an MMS message
Send a blank text message to 5039
for a report in an MMS message
Send a message with your email address to number 5039.
The report will be sent to the specified address.

The form for submitting the report is an MMS message or an email.

The cost of one express detail request is 21 rubles.

Communication on credit

It doesn’t matter which cellular operator you subscribe to, everyone sometimes has a situation when they need to make an urgent call, but their account balance is negative... I also thought about this and introduced “Credit of Trust”.

“Promised payment” is activated for 3 days and will not cost the subscriber a penny. After this period has expired, the company notifies you of the need to close all debts and disables the service provided.

But not everyone can connect to the “Minus Services” service. The service is available to those customers who have been using the number for more than 3 months and have spent 600 rubles during this period. The service can also be activated for a subscriber if a month before the request for the promised payment there was a balance left in the account. However, it should be taken into account that the size of the loan directly depends on the current tariff.

You can get the service:

by number *106#;
via SMS to number 0006 indicating the amount of debt;
by calling number 0006.

The positive side is that the subscriber can take out a loan for a period of more than 3 days. To do this, the amount spent by the client over the last 3 months should not be less than 700 rubles. And one more important condition - the card number must be registered for one subscriber, therefore, this service remains unavailable to legal entities and corporate clients.

You can apply for a “Credit of Trust”:

free of charge by contacting the salon and presenting your passport;
paid by dialing *138# and then follow the instructions;
for a fee by contacting the company office.

It was not for nothing that it introduced a paid activation method. 3 months after connection, the amount of “Credit of Trust” will be credited to the subscriber in the form of bonuses. However, to receive them you need to be a member of the Megafon-bonus program. You can join it for free by dialing the number combination 0510.

Payment for services for corporate clients

To find out when they will charge you for the tariff or Internet option on your MegaFon cell number next time, you need to know how the subscription fee is charged for the tariff or, for example, Internet option used. This information will allow you to accurately determine the required date.

There are three options for how payments can be made for using a particular service or tariff - daily, once a month, or after a certain period of time.

When paying for a tariff or option on a daily basis, there may be an option for mandatory payment only if the service is used. So, for example, on the “Go to ZERO” tariff, a fee for calls on the network, amounting to six rubles, is charged only on those days when the subscriber makes a call to the megafon number of his region.

However, in the same tariff offer there is an additional option “Go to ZERO”, which allows you to make unlimited calls on your home network and use a traffic package. When using this option, the payment is withdrawn every day, and this is regardless of whether or not the subscriber used any communication services, or whether the phone was turned off at all. Similarly, the fee is deducted for some package tariffs, which are no longer available for transitions today.

Monthly payments also vary. So, on the “Turn on!” tariffs. is written off strictly once a month, which corresponds to the day when the tariff plan began to be used by the number. For example, if you started using “Turn on! Communicate” on October 31, then the next payments will be withdrawn monthly on the thirty-first day.

But if you use a postpaid or corporate tariff, then the monthly fee is charged on the first day of each month. However, such a rule may also apply to individual prepaid tariffs, and this information can be clarified in its detailed description.

Also, on some tariffs, and on most options with monthly payment, the mandatory payment is written off once every four weeks. This means that payment for it and the provision of a new package occur every twenty-eight days. As an example, we can cite all the new options from the “Internet” line.

According to the standard, the subscription fee is charged every thirty days. Money is withdrawn from the balance on the day of activation. If at this moment the user does not have enough funds, the operator has the right to suspend service of the number until the debt is repaid.

Some contracts or optimization services charge money for each day of work. Typically, debits occur at the beginning of each day. If the SIM card is blocked, then ongoing fees will not be charged until the user returns to the mobile network.

To ensure that the date of debiting the funds does not become a sad surprise, it is advisable to know how to check it.

It is important to know that for Megafon users there are two ways to charge fees - daily and monthly.

For the daily method, debiting occurs every day at the same hour, which corresponds to the time of the initial payment and connection. Some services are provided to the subscriber free of charge for 7-10 days, but after this period the amount is withdrawn in full.

The monthly write-off form is carried out according to the following rules:

if the subscriber switches to a new tariff, the amount is withdrawn in parts: half - immediately, the rest - on the 16th day. In subsequent months, the amount will be written off in full. Remember: the debit date corresponds to the date of the first replenishment;
if the write-off date is 29, 30, 31, and there are no such dates in the current month, the write-off will occur a day earlier, then in the original mode;
If there is not enough money in the account at the time of debiting, the service is disabled. However, as soon as the account is replenished and the subscription fee is charged, the service is activated. In order to find out the amount of money in the account, the subscriber needs to dial *100#.

If paid messages or other services (horoscope, weather, jokes, news, etc.) are connected to the user’s mobile device, then money will also be charged for these subscriptions. You can check connected paid services by dialing *583#.

Everything is clear with the provision of communication services to individuals. What should legal entities and corporate clients do?

Typically, it is most convenient for organizations to replenish their account using non-cash payments. Invoices are issued monthly on a specific billing day. The ability to use the Personal Account for a corporate client is a necessary condition. Often they require you to top up your account in advance before the billing period. In this case, the client goes to the Personal Account and finds the item “Issue an invoice for prepayment.” You can also receive an advance invoice at any office by giving your personal account number or phone number, organization and the required amount.

The negative side of non-cash payments is that funds are not credited immediately, but within several business days. But this can be fixed if you send a payment receipt via your Personal Account or email with a request to provide. Cash payment is one of the options for repaying the debt of corporate clients.

There are three options for how payments can be made for using a particular service or tariff - daily, once a month, or after a certain period of time.

When paying for a tariff or option on a daily basis, there may be an option for mandatory payment only if the service is used. So, for example, on the “Switch to ZERO” tariff, a fee for calls on the network, amounting to six rubles, is charged only on those days when the subscriber makes a call to the megafon number of his region.

However, in the same tariff offer there is an additional option “Go to ZERO”, which allows you to make unlimited calls on your home network and use a traffic package. When using this option, the payment is withdrawn every day, and this is regardless of whether or not the subscriber used any communication services, or whether the phone was turned off at all. Similarly, the fee is deducted for some package tariffs, which are no longer available for transitions today.

Monthly payments also vary. So, on the “Turn On!” tariffs. is written off strictly once a month, which corresponds to the day when the tariff plan began to be used by the number. For example, if you started using “Turn On! Communicate” on October 31, then the next payments will be withdrawn monthly on the thirty-first day.

The negative side of non-cash payments is that funds are not credited immediately, but within several business days. But this can be fixed if you send a payment receipt through your Personal Account or email with a request to provide . Cash payment is one of the options for repaying the debt of corporate clients.

For example, you were away (went on vacation, worked in another country, or simply left your hometown for a couple of months. And now you come home, “turn on” your native SIM card, and they tell you that it is not active? What should you do? in this case? You need to contact the support center (salom mobile communications Megafon), where they will advise you and explain what your next steps are.

Representatives of the Megafon company reported that in most cases the SIM card can be restored without problems. If your card is blocked, you can contact a Megafon representative at any time and your number will be restored.

In addition, you can immediately select a more profitable tariff plan and connect it, starting to use mobile communications and the Internet on more favorable terms. It makes sense to select a new tariff if you are not satisfied with the old one, or if its validity period has expired (the old tariff has released a new modification with more favorable conditions for subscribers).

In what cases can a subscriber restore his number:

If the SIM card was registered to you and not to someone else. Otherwise, you will have to go to the communication salon with the person in whose name the SIM card is registered.
If at the time of your contact with specialists, your previous number has not been transferred to other users of Megafon services.

There are cases when a subscriber, having a SIM card registered in his name, cannot restore it, because during the period of absence of his subscriber activity the number was transferred to someone. To find out what happened to your number while you were not using it, dial the short number combination 0500.

Even on a blocked card, you can send a free SMS message to this number, after which you will receive a notification with the necessary information. Also, any subscriber can go to their personal account, select the “Support” section there and contact the company’s operator with a letter in which they must indicate the number they want to restore.

Personal visit to the salon

Some users, not knowing how to disable paid services on MegaFon , prefer to log into MegaFon in person “the old fashioned way.” It is better to have your ID with you. The salon employee may need to identify the subscriber. The choice of a personal visit is easy to explain. There is no need to figure anything out and call somewhere. All you have to do is come and tell us about the problem, and the employee will do everything himself. True, you will have to go to the salon and it will take time. But subscribers, as a rule, enter the salon on the way. Therefore, this moment does not bother them. The main thing is that the specialist disabled MegaFon services that the subscriber did not need.