Tele2 subscription fee: how to find out the charge-off date

The vast majority of tariffs developed by the Tele2 operator involve monthly or daily withdrawals of money for their services. Similarly, money is withdrawn for additional services. Due to rare failures or insufficient funds in the account, the debit may not be made. Paid options are also suspended. Sometimes you need to track when the money was withdrawn.

Tele2 subscription fee is normal for using mobile communication services. It’s easier to pay once and then forget about additional expenses according to the tariff for a whole month.

Why the subscription fee on Tele2 is not charged

Tele2 operator is ready to offer its customers many profitable options and offers at an affordable cost. Subscribers actively use them, receiving in return minutes of calls, messages, and high-quality high-speed Internet. But sometimes situations arise when the subscription fee from Tele2 is not debited. Why this happens and how you can control your own spending will be discussed in the article.

Why funds are not debited from Tele2 balance: common reasons

There are quite a lot of situations when funds for using communication services were not withdrawn. Here is the main list of reasons:

the due date for payment for services has not yet arrived (perhaps the client miscalculated and incorrectly determined the period of time in which the funds were debited, or forgot the time at which the balance needs to be replenished);
an error occurred in the system (it may be that the money was not withdrawn at all, or that it was withdrawn, but the subscriber found out about it several hours or even days later);
there are not enough funds on the balance (in a number of situations, when the user’s account does not have enough money, the subscription fee is not debited, but charging begins at other rates, and the funds are withdrawn, but not in a one-time payment, but after using certain services).

In any case, you should understand that the operator cannot help but withdraw money just like that. If this does not happen within the required period of time, they will be written off later.

How to find out the cost of recent transactions

Timely receipt of information about the latest debits from your personal account will allow you to be aware of all expenses and track where and how much money “went”. The easiest way to act is through special USSD combinations:

✶152# - in response, the subscriber will receive a message indicating the date, time and price of calls, messages, MMS, traffic, as well as information about the fee for connected services, if they have been activated;
✶152✶1# - this command is direct and allows you to get complete up-to-date information about all the latest expenses.

The service is available while in the Russian Federation and under international roaming conditions. It is worth understanding that in certain countries, charging may be carried out with some delay.

Organization of cost control via the Internet

If you need to organize a full cost analysis, you should contact your personal account on the company’s official website – www.my.tele2.ru. This method of clarifying information is the fastest and allows you not only to check services, but also to manage them. The following operations need to be done:

enter the telephone number in the appropriate field;
wait for a message with a code confirming secure login to arrive on your phone;
on the main page, select the desired service tab, it is called “expenses and payments”;
the summary information contains information about the list of expenses that were incurred by the subscriber for a month or other period of time;
at the bottom of the page there is an opportunity to order details for a particular period of time (the information is free and is sent to the mailbox);
The tab with payment history deserves special attention, where the amount of money written off and some dates are presented.

You can also clarify the information you are interested in in the chat on the provider’s website. It is available 24/7.

How to control your balance through a mobile application

If you do not have access to the network, you should use the advice of call center employees. To do this, you need to dial 611. Soon, specialists will provide answers to all questions and explain at what time and for what reason the funds were written off. If necessary, specialists will provide assistance in deactivating a paid service if it is not needed. Another way to control spending is to create a USSD request.

Using the command ✶111# you can get to the “Guide” information menu. If not a single control option is suitable, you should contact a communication shop and receive full assistance from its employees. You must have a passport and a valid SIM card with you. It is worth remembering that only the citizen for whom the agreement is registered has the right to contact the office.

What precautions should you take?

To avoid unauthorized spending, you should regularly obtain information about active services and, if necessary, disable them. The provider offers a specialized verification method called “Control of paid services.” It allows you to regularly and timely receive information about current options and find out about their actual cost. To analyze costs, you just need to dial the command ✶153#. In response, you will receive a message with the information of interest.

Money may not be debited from Tele2 for a number of reasons. To be aware of your own expenses, you need to track your balance daily.

How to find out the cost of recent transactions

✶152# - in response, the subscriber will receive a message indicating the date, time and price of calls, messages, MMS, traffic, as well as information about the fee for connected services, if they have been activated;
✶152✶1# - this command is direct and allows you to get complete up-to-date information about all the latest expenses.

The service is available while in the Russian Federation and under international roaming conditions. It is worth understanding that in certain countries, charging may be carried out with some delay.

Tele2 support service Kursk region - quick solutions and online help for customers

When connecting to the “My Conversation”, “My Online” or “My Online+” tariff plan, subscribers can be provided with an installment plan to charge the subscription fee for the first month.

The subscription fee is written off in installments in two stages:

upon connection, the first part of the subscription fee (first payment) is charged at a time for the first 5, 10 or 15 days of using the tariff (installment period);
the remainder of the subscription fee is charged on the 6th, 11th or 16th day of using the tariff.

The cost of the first payment is calculated using the formula: x/y* Z, where: X is the number of days in installments (5/10/15);

Y - billing period equal to 30 days. Z - amount of subscription fee according to the tariff.

The volume of service packages provided in installments is determined by the following formula: x/y*V

X - number of days of installment plan (5/10/15); Y - billing period equal to 30 days;

V is the volume of service packages according to the tariff.

The second part of the payment is the difference between the subscription fee for the tariff and the amount of the first payment. When paying the second part of the payment when installing the subscription fee, the subscriber is provided with the remaining volume of the service package provided for by the selected tariff plan until the end of the billing period for the tariff plan.

When providing service packages, volumes increase to a full unit (minutes, GB).

If during the installment period (in the first 5, 10 or 15 days) sufficient funds are deposited into the account to write off the second part of the payment, it will be debited automatically and the remaining packages will be provided.

If at the time of debiting the remaining portion of the subscription fee there are insufficient funds in the account, then until the account is replenished and the fee is debited, Internet access will be suspended, and when making calls/sending SMS, the basic conditions of the tariff will apply.

When paying the second part of the payment when installing the subscription fee, the subscriber is provided with the remaining volume of the service package provided for by the selected tariff plan until the end of the billing period for the tariff plan.

From the second month of using communication services, the subscription fee is charged monthly in full, as provided for by the connected tariff plan “My Conversation”, “My Online” or “My Online+”.

Installment payment of the subscription fee for the first month is not provided when the subscription fee established for the “My Conversation”, “My Online” or “My Online+” tariff plan is paid in full, as well as when switching to this tariff plan.

and the “Set up a tariff for yourself” functionality when paying in installments become available only after paying the second part of the payment.

Information about the provision of an installment plan for writing off the subscription fee, the installment period, the amount of payment in installments and the volume of the provided package of services for the installment period is brought to the attention of subscribers at points of sale.

What precautions should you take?

Money may not be debited from Tele2 for a number of reasons. To be aware of your own expenses, you need to track your balance daily.

Tele2 support service Rostov region - quick solutions and online help for customers

When connecting to the “My Conversation”, “My Online” or “My Online+” tariff plan, subscribers can be provided with an installment plan to charge the subscription fee for the first month.

The subscription fee is written off in installments in two stages:

upon connection, the first part of the subscription fee (first payment) is charged at a time for the first 5, 10 or 15 days of using the tariff (installment period);
the remainder of the subscription fee is charged on the 6th, 11th or 16th day of using the tariff.

The cost of the first payment is calculated using the formula: x/y* Z, where: X is the number of days in installments (5/10/15);

Y - billing period equal to 30 days. Z - amount of subscription fee according to the tariff.

The volume of service packages provided in installments is determined by the following formula: x/y*V

X - number of days of installment plan (5/10/15); Y - billing period equal to 30 days;

V is the volume of service packages according to the tariff.

When providing service packages, volumes increase to a full unit (minutes, GB).

and the “Set up a tariff for yourself” functionality when paying in installments become available only after paying the second part of the payment.

Using USSD request

How to reconnect a tariff to Tele2 Your personal account contains information on the user’s subscriber account, and you can also find out about current offers. How to select and change TP through your personal account: All listed items have a number of unique additions. For example, subscribers who have activated one of these tariffs receive unlimited access to social networks and communication through popular instant messengers. The company has several partner applications - Tele2 TV and Zvooq. All calls on the internal network are completely free throughout the Russian Federation.

Tele2 support service Murmansk region - quick solutions and online help for customers

When connecting to the “My Conversation”, “My Online” or “My Online+” tariff plan, subscribers can be provided with an installment plan to charge the subscription fee for the first month.

The subscription fee is written off in installments in two stages:

upon connection, the first part of the subscription fee (first payment) is charged at a time for the first 5, 10 or 15 days of using the tariff (installment period);
the remainder of the subscription fee is charged on the 6th, 11th or 16th day of using the tariff.

The cost of the first payment is calculated using the formula: x/y* Z, where: X is the number of days in installments (5/10/15);

Y - billing period equal to 30 days. Z - amount of subscription fee according to the tariff.

The volume of service packages provided in installments is determined by the following formula: x/y*V

X - number of days of installment plan (5/10/15); Y - billing period equal to 30 days;

V is the volume of service packages according to the tariff.

When providing service packages, volumes increase to a full unit (minutes, GB).

and the “Set up a tariff for yourself” functionality when paying in installments become available only after paying the second part of the payment.

Useful information for subscribers

After activating the service, you will receive an SMS message with a service number to which you need to set up forwarding from your old number. To do this, insert the old SIM card into the phone and dial the command **21*[service number]#. . Go with your number

Replacing and restoring a SIM card

through payment terminals and payment acceptance points;
at ATMs;
using VISA/MasterCard bank cards;
in the showrooms of mobile operators;
by bank transfer;
by activating express payment cards.

Connecting to any tariff is completely free. You need to get your SIM card, activate it, and top up your phone balance with the amount of the selected tariff.

What is “silence fee” in Tele2 and how to disable it

Home › Expenses and payments ›

Failure to use a SIM card or the absence of paid actions on the part of the subscriber is not a reason for the cellular operator to miss out on profits. The agreement with the owner of the SIM card, which is posted on the operator’s websites, contains a clause related to the inactive mode of using the SIM card. Tele2 is no exception in this matter. Below we will talk in more detail about this condition for using mobile communications and how to disable the silent fee service in Tele2.

What is “silence payment”

In Tele2, a fee for silence is the collection of a daily subscription fee from the SIM card owner if the latter does not perform any actions related to spending or crediting money to a phone number for a period of time equal to 120 days. Basic principles and conditions for charging for the inactive period of using a sim-card:

Deadlines for assigning charges for lack of active actions. 120 days in a row without making transactions to spend or credit funds to a personal account. After this period of time, the next day, the daily debiting of money from the SIM card owner’s account in equal installments begins.
Deadlines that provoke a complete blocking. For 180 consecutive days, the absence of similar actions described in the previous paragraph with a negative or zero balance on the account leads to complete blocking of the number and termination of the contract the next day after the expiration of the designated time period.
Special conditions for terms: if, upon reaching 120 days, there was a positive amount on the account, then the countdown of 180 days leading to blocking of the number and termination of the agreement begins from the moment when the debiting of funds leads to a zero (or negative) balance.
Actions of a subscriber who cancels the countdown to charges for an inactive period: making paid calls, sending short messages, using a tariffed Internet connection (including connecting gigabyte packages), connecting paid services, depositing any amount of money into the account. If one of the above conditions is met, the countdown of the period is again written off to zero and begins again.
The amount of the daily fee written off as the right to use a SIM card for inactivity: 3 rubles.

Important! After termination of the contract, the return of the telephone number is not guaranteed. A new contract is concluded with one of the phones offered by the operator in the mobile phone store or selected by the subscriber in the online store on the company’s official website. If the number has not yet been transferred to another subscriber, you can try to return it by writing a statement at the office of the mobile operator.

How to disable

In the question: fee for Tele2 silence, how to disable it, the answer is clear - disabling is impossible. This condition is not a service, but a clause in the agreement with the cellular operator.

What is “silence fee” in Tele2 and how to disable it Link to main publication

What to do to prevent money from being withdrawn

Now, having the knowledge and ability to see where the money went from the Tele2 account, for greater safety, we advise you to follow several recommendations:

Do not visit dubious sites; very often a simple file download ends with a whole list of connected unwanted subscriptions.
Do not send messages to unknown short numbers or call them; very often one such action is enough for a significant amount to disappear from the account;
When connecting to a service or tariff plan, carefully read all the information and costs;
Do not take part in sweepstakes and do not trust reports of large winnings. These are scammers whose goal is to take your money;
Enter USSD commands carefully; if you are not sure of the correctness, check.

By following the listed rules, you will save yourself in the future from questions about how to find out where the money went from your Tele2 phone. It is better to be vigilant and attentive now than to lose money in the future.

If you don’t know at what age you can buy a SIM card, follow the link provided and read our other article on this topic.

Tele2 support service Novosibirsk region - quick solutions and online help for customers

When connecting to the “My Conversation”, “My Online” or “My Online+” tariff plan, subscribers can be provided with an installment plan to charge the subscription fee for the first month.

The subscription fee is written off in installments in two stages:

upon connection, the first part of the subscription fee (first payment) is charged at a time for the first 5, 10 or 15 days of using the tariff (installment period);
the remainder of the subscription fee is charged on the 6th, 11th or 16th day of using the tariff.

The cost of the first payment is calculated using the formula: x/y* Z, where: X is the number of days in installments (5/10/15);

Y - billing period equal to 30 days. Z - amount of subscription fee according to the tariff.

The volume of service packages provided in installments is determined by the following formula: x/y*V

X - number of days of installment plan (5/10/15); Y - billing period equal to 30 days;

V is the volume of service packages according to the tariff.

When providing service packages, volumes increase to a full unit (minutes, GB).

and the “Set up a tariff for yourself” functionality when paying in installments become available only after paying the second part of the payment.

Other conditions

Services included in the tariff plan

The tariff plan includes free, “International and long-distance access”, “Travel within Russia”, “Roaming abroad”, “Call forwarding”, “Call waiting/holding”, “SMS”, “USSD”, “Package-based services” data transfer", "I'm in touch", "Informer", "Voicemail", "Caller ID", "Access to content", "Unlimited on VKontakte", "Unlimited on Odnoklassniki", "Unlimited on Facebook", "Unlimited on Viber”, “Unlimited on WhatsApp”, “Unlimited on TamTam”, “SOS package”.

Tele2 cancels free calls within the network!

Greetings to all. I’ve been using Tele2 for a long time, everything always seemed to suit me, but today I encountered a situation that is not typical for Tele2. I travel a lot, and with the abolition of roaming in Russia, everything has become even better BUT. a month ago, in connection with a trip to Europe, I signed up for a premium tariff, free internet abroad for 1,500 rubles, just super. And now a month has passed, I don’t need such a tariff in Russia, I change it back to the “my conversation” tariff, I myself am now not in my home region, I read the tariff conditions on the website

When traveling around Russia, calls to Tele2 are free, calls to other Russian numbers are 1.95, I know this has always been the case, and I continue to call my family as usual on Tele2, home to other numbers, but the balance somehow began to decrease. I call support, ask how much it costs to call from Tele2 to Tele2 in a region other than my native one, they happily tell me that it’s free, as it is, I say they’ll take it off. just a minute. Yes, they say they charge 5 rubles 50 kopecks for a call from Tele2 to Tele2, so what? Didn't you just say free?? The website says it's free! But this is what they say: our tariffs have just changed, and now on all tariffs (except premium) when calling from Tele2 to Tele2 you will be charged 5.50 per minute! Everyone correctly says this is how it should be, but they simply didn’t have time to change the text on the website. I'm certainly shocked. I never expected such a setup from Tele2, 5 rubles per minute for calls within the network. And for calls to other Russian operators, too, 5.5... I called 5 times, got to different operators, everyone at first happily reported that it was free within the network, then they checked and said that yes, they had just introduced new tariffs. So those who will change the tariff or switch to Tele2 suddenly, be aware, now when traveling around Russia, calls within the network will cost you 5.5 rubles. On the sixth occasion I asked to call the elder and he confirmed the same thing to me. but out of loyalty he suggested that I return to the archived tariff with the old conditions.

Forced change of Tele2 tariffs from 01/28/2020

From January 28, 2020, your tariff will automatically be updated to the Classic v version. 1. You will have access to calls to all numbers in your home region - 1 rub./min. You can switch to another tariff of your choice now at tele2.ru/my. More details by calling toll-free number 655 or at tele2.ru/291119

I followed the link, it says that the subscription fee is 0 rubles, but if you look at what is included in the tariff, the tariff designer opens, in which all the sliders are at a minimum and all options are disabled, but at the same time the subscription fee is 200 rubles and there is no way to make it less.

Also follow the link to download the pdf file:

here it seems that only the name of the tariff changes.

Calling the specified phone number is a robot with advertising, you won’t achieve much.

Since 2014, I have had a tariff without a monthly fee (so simple 04-2014) - it’s very convenient, on average I spend 500-1000 rubles a year, since this is not the main SIM card, but special people know this number, I need it.

I googled it - in September they also forcibly transferred people with tariff names like Green, Yellow - while the tariff forcibly included some service for 1 ruble per day.

So, tariffs without a monthly fee are becoming a thing of the past?

What's the point of sinning on the consequences when the name of the cause is known to everyone?

I once had a beeline before, I changed it because it had very poor reception in a certain place in the city where I worked. became a megaphone, which was guilty of stealing traffic at night, and now, with a subscription fee of 570 rubles, it still charges another 1.8 rubles for SMS and landline calls. MTS is the same but a little more expensive, not an option. Iota is a megaphone. Tele2 in the subway and in those places outside the city where I go works 100 times worse than a megaphone.

Hello. If you have any unresolved questions regarding communication services, please write to us in private messages from the official community (Vkontakte, Facebook, Twitter). We will be happy to help you!

To resolve the issue.

They are all ghouls. I just switched from Megafon to T2, and then the same thing started happening

These Tele2 ghouls, extortionists. Don't use their services!

Because of this spitting, I am fundamentally changing the operator. There was the Orange_2016 tariff with per-second billing, the fee for which was constantly raised by bitches (in the end up to 90 kopecks/min), and now there will be a classic cockerel with a minute rate of 1.2 rubles/min. No fucking need. Too quickly, he barely straightened his crest and caught up with the three of evil, now there is no difference from them.

Tele2 explained to me online that there will be no subscription fee in my new tariff, so personally my question to them is closed

I just requested my balance using a USD request, and immediately received a subscription to cartoons for 8 rubles. ((They work efficiently.

On Tele2 the balance is *105#, and cartoons *-100!)))

I also have Tele2 old “strike” tariff in 2021, every month they called and asked me to change the tariff

I also have “My Online 11 2018”, but they raised it by 40 rubles

What about the 2012 tariffs? I still have a SIM card with this one.

If no debits are made on the SIM card for some time, then the operator begins to debit funds at a rate of several rubles per day and, when the balance is reset to zero, stops servicing and puts the number back into circulation. Like so.

No, I use a SIM card. It is interesting that the tariffs of the 14th year are transferred to the new ones, but not the 12th.

Rather, by transferring them they cover for themselves the most unprofitable ones on which more or less decent subscribers sit. After all, purely theoretically, there are more subscribers on the unprofitable 14th year than on the unprofitable 12th. And once they transfer everyone, they will continue to look at which tariffs are the most unfavorable for them. So they will get to your tariff.

The motive also wanted to unilaterally change the tariff for me, but it didn’t work. Apparently the contract states that they do not have the right to change the cost of the tariff. I also charge 200 rubles for a year without a subscription to receive SMS calls and occasionally outgoing calls as a backup. Number since 2000

Dear author of the post, hello! Please write to us in PM (https://vk.com/tele2) your phone number. We will advise you in more detail.

the post has only 4 pluses, but you are still here) wrote

We save your minutes and GB

Think about how many unused minutes, gigabytes and SMS you burn every month? Their value increases when you understand what they could be spent on: conversations, TV shows, games and correspondence with friends. Tele2 is changing the rules! Now the minutes, gigabytes and SMS included in the tariff plan that you have not used during the month will not expire. Subscribe to the tariffs of the “My” line. Then what is paid will be spent - unused minutes, gigabytes and SMS will be transferred to the next month for free.