Review of the “I have a question” service and how to disable it on Beeline

Description of the option “Have a question” from Beeline

The cellular operator works so that the client can use cellular communications, make outgoing calls, and use services for entertainment . By regularly answering the quiz correctly, the client receives money on his balance.

If you want to receive the honorary title of “erudite,” just activate the service by dialing *504#.

Sending is made from the client’s personal phone number. This is important, since a subscription fee is charged for use.

Having decided to participate in the quiz, the user activates USSD. Used:

• call to number 0667, 0444, 060590;
• sending an SMS request to 6464. In the text you need to write “START”, “START”.

After activation, an invitation to participate is sent to the user’s number. If the subscriber wants to participate, he needs to send a response SMS to the invitation with the text “1” . The maximum response time for an invitation is 10 minutes .

After the duel participants are ready, 5 minutes are given. to answer a given quiz. We offer 3 options .

For each correct answer, the participant is awarded a point, after which the bonuses become money. Competitions are held not only on the correctness of answers, but also on speed. The faster the participant answers, the more bonus points he will receive.

According to the rules of use, the subscriber goes from a student to a rector. There are several stages in total :

• schoolboy;
• student;
• bachelor;
• master;
• graduate student;
• assistant professor;
• rector

After achieving one of the statuses, the user is offered new opportunities that allow him to earn more money.

By participating in the quiz, you have the opportunity to use tips and invite friends. Bonus points are awarded for each invited participant . They can be exchanged for money.

Free use is made within 7 days , after expiration 7 rubles will be charged. The cost of use is made on a prepaid, postpaid payment system.

If the game is turned off, a second test period is not provided. Upon re-activation, the subscription fee is charged automatically from the first day of use.

Description of service

The Beeline option “I have a question” is an entertaining and educational game that allows you to learn a lot of useful information and develop your intellect. After connecting, the subscriber is invited to take part in duels. The user does not compete with a computer program, but with real people who are also playing the quiz. You can invite a friend or colleague for mental sparring, or choose a random opponent. Basic Rules:

1. Players receive a new title after successfully completing the next stage.
2. Five minutes are given to answer three questions.
3. The one who gave the correct answer faster gets points. They increase the player's rank. Schoolchild – 10 points, student – ​​50, bachelor – 200, master – 500.
4. Higher status means more opportunities. As a bachelor, the player will be able to independently choose the topic of the tour.
5. A monetary reward is provided for the most active participant. The amount of 1000 rubles. the user will receive on his balance.
6. Additional points are provided for the invited player.
7. The more active the participation, the more promotions in which the player can participate.
8. Game statistics are sent out monthly.
9. There are hints.
10. 2 people can play at once.

Additionally, a special application has been developed, where statistics are kept and the tournament table is indicated. It can be downloaded from Google Play.

Disabling the service via SMS

Beeline service “Have a question” - how to disable it via SMS. Considering that a subscription fee is expected to be charged for use, the user has the right to know all the ways to disable the options. Additionally, read how to disable the “Who called” service on Tele2.

Sending an SMS request is a popular method that is often used. It is enough to send a request to number 6444 with the word “STOP” or “STOP”.

In response to the request being completed, the client will receive a request completion response.

Roaming restrictions

If you are often on the road, leaving your home country, then the presented offer is not for you. Not a participant in the intellectual game? Then it will be impossible to connect while abroad. In international roaming, the usual command for authorizing or deactivating the service does not work; you can disable it by calling 0684210923.

If you are already participating in the quiz, it is recommended to install an application whose operation depends on the availability of the Internet. The cost of traffic in roaming depends on your tariff.

Procedure for disabling the service through your personal account

Almost every user has a Personal Account, which allows them to activate and deactivate unnecessary services.

Beeline user's personal account is located at lk.beeline.ru

To use, you will need to enter your login and password received earlier. Then follow the algorithm :

• log in to your personal account;
• enter login, password;
• section “services”;
• subsection “my subscriptions”;
• select what you want to refuse, click “disable”.

After making a request in your Personal Account, the option is disabled and the accrual of funds is suspended.

Checking whether you have a subscription to a service

If you successfully disconnect, the Entertainment tab will be empty.
You can check whether a paid service is activated using:

• call to number 0611;
• section “Connected to the website beeline.ru;
• a mobile application that replicates the LC interface;
• contacting the service center.

Other ways to cancel service

A popular way is to visit the company’s office . The office employee will independently perform all necessary actions.

If you cancel the service, you just need to restart your phone for the updates to take effect.

4 simple ways to disable the “Stay informed” service on Beeline.

You can find out how to disable the “Positive” service on Tele2 here.

How to disable the MTS “Melody instead of beep” service: https://teleconom.ru/cellular/otklyuchit-uslugu-musicfunkak.html.

How to stop using the option

If for any reason a participant wants to disable “Have a question” on Beeline, then he can cancel his subscription using one of the methods below.
If you maintain a zero or negative balance for 1 month, the service will be disabled automatically.

SMS

In order to refuse to participate in the quiz, you can send an SMS message with the text “STOP” or “STOP” to the short number 6444.

Call toll free number

You can cancel the provision of a paid service by calling 0684210923. This method is not available when the subscriber is roaming.

In your personal account on the website

You must register and log in to your personal account on the operator’s official website. After going to your personal page, you need to follow the following algorithm:

1. Select the “Services” section;
2. Go to the “Subscriptions” subsection;
3. Click on the “My Subscriptions” tab;
4. Select the option you are interested in and click “Disable”.

The quiz will be stopped.

Office visit

If there is an operator’s office nearby, you can contact a specialist with a request to cancel the paid service. It will take about 2 minutes to turn off the quiz.

legislation

Is there any basis for such claims, strictly speaking? After all, at some point the user voluntarily performed some action that ensured his place as a victim in the chain (relative to the short number 6444). This is precisely the position that telecom operators adhere to when a subscriber, outraged by the loss of money, begins to search for the truth.

The answer is yes, there is

And this is called the federal law of July 23, 2013 N 229-FZ “On Amendments to the Federal Law “On Communications”.

In it, Article 2 of the Basic Law is supplemented with subclause 34.1, which defines what “content services” are.

The legislator made this definition as general as possible, practically fitting into it everything that is not the actual connection. Those. if the user using the phone and through the telecom operator’s channels receives, quote,

...reference, entertainment and (or) other additionally paid information...", gets the opportunity "... to participate in voting, games, competitions and similar events...,

Then he, the user, receives a content service. And it, in turn, being provided with the participation of third parties, falls under the addition of paragraph 5 of Article 44 of the Federal Law “On Communications”, which prescribes a mechanism for protecting the consumer by:

• firstly, the possibility of creating, at his request, a separate account to pay only for content services;
• secondly, the requirement to obtain explicit consent to receive such services;
• thirdly, about comprehensive information, including prices and names of suppliers, about these services before obtaining consent.

Another addition, established by 229-FZ, to paragraph 5 of Article 54 of the Basic Law, states that services provided in violation of any of the above are not subject to payment. And finally, Article 68 of the main communications law is supplemented by paragraph 8, which directly indicates the operator’s responsibility for the implementation of Article 44 (see above).

Let’s summarize the legislative information, projecting the rights and responsibilities spelled out in it onto the practical side of life.

If the user consciously wants to become a consumer of content services, then you can secure your account for paying for communications by declaring your intention to open a separate content account to cover the costs of mobile subscriptions and SMS from short numbers. If it is exhausted, funds intended for regular conversations and SMS will not be affected.

For telecom operators Beeline and TELE2, this action is automated and is carried out by sending a USSD request, *110*5062# and *160#, respectively. Sets of commands are also provided for replenishment and checking the balance.

Megafon and MTS require a personal appearance at the office and presentation of a passport, and one must understand that regardless of the method of expression of will, the very fact of opening an account confirms voluntary consent to receive content services, and strictly speaking makes it unnecessary to inform about the details (in including price) of the same mobile subscription.

Have questions Est voprosy Lyrics

One second, stop!
Where is the pause button? Referee, time out please. Any questions! There are several of them, they are a little strange and different. But I will try to explain everything very simply. Why have there been twice as many passers-by? Why does my skin feel like rubber? Why does grandma sound so confused? And why are all the police officers making faces at me? And the trees have become somehow scary. They’re trying to make me feel terrible, they’re waving at me with their branches. Important pigeons are flying off from them And whispering quietly in my ear: “Careful, it’s painted” Coca-Cola is like porridge It doesn’t even get into my throat, it makes me nauseous And this barge on the river ...oh, well, it’s necessary. According to my calculations, I’ve swam here twice already. What's up? Monster from the island with a sharp nose Why so serious? What's wrong with the voice? Why is your hair standing on end? Where were you? You'd be kidding me, look at the nipple! No, no! That one is generally flat. I'm talking about that one in the red boxer sneakers with stripes! I think she’s cool, she has a long-haired dachshund, Red Mazda... a pretentious bitch! Probably sucks the fat boss in his office Under the coconut, gives in different poses Monster from the island, don't be so serious Let's go to the entrance, there is a gift from Santa Claus

Come on, I'm not sad This little girl is smart, but she's dressed tastefully for Tango's release Look, the garbage is burning, there's music at the kiosk (Where's the music!!) Yes, I'm not talking about the music, there's garbage there! (Do you have your passport with you?) Yes! In the left pocket There's still some hard cash for the evening and two hundred rubles of money. Well, yes, everything is correct. Aren't your eyes fawn? (Fawn!) Listen, look, is he still there? Damn it, it's so funny, it's actually normal (And you thought that you'd never get it!) Do you have chewing gum? This one is too sweet, with too much sugar, here I have mint We blow smoke, again filling ourselves with nicotine We’re either sitting well, or we’ve killed ourselves well The same picture, but so beautiful I’ve seen it a hundred times, now I literally love it Brains are sharpened just for problems Urgently at night we are looking for new points Divorces with Beeline, Megafon are bummers Again bummers And... and here we are at home...

And again the familiar state of inadequacy And again someone’s barely familiar house Some girls, guys I think we were here once Yeah, Slimus, order Red, well, at least listen You should understand this better (come on ) Tell me, just in case, It’s true that I look kind of tortured (who knows) No, Kolyan, you’d better tell me, bro. Well, I’m just a complete junkie? Well, just a drug addict? Thank you, I know what’s wrong with my bolts. They told me my cheeks were sunken, there were bruises under my eyes. Is everything okay? Exactly? Thank you And it’s rushing really, powerfully, force What did you eat? Yes, I don’t remember, they treated me Hey dude, put away the dagger! Ugh, it's just a mobile phone Sorry, sorry, everything's fine Okay, there's my tram Damn, it's going in the other direction What the hell tram? It's three o'clock in the morning! Fucking repairmen, I thought I was glitching again

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What can be solved with the help of a consultant?

You can ask the Beeline operator about everything related to mobile communications, the Internet, home telephone, television and other company services. It provides assistance in particular in the following areas:

• Select a tariff plan and additional services. The specialist will tell you what the company offers, list current services, describe their advantages for the client and at what prices you can place an order. He will also tell you which tariff is best to choose (based on your financial capabilities and preferences).
• Connecting options or refusing them.
• Complaints about the quality of communications and other Beeline services and suggestions for improvements.
• Terms of service in roaming.
• Financial issues.
• Consulting assistance on other issues related to the services provided by the company (mobile communications, mobile and home Internet, television and landline telephone, Wi-Fi network, etc.).

Advice: do not ask the operator questions that are not directly related to Beeline’s services, or allow yourself to be rude or insulting. It will not be possible to receive an answer on a topic that is not within the consultant’s competence, and you will distract him from providing assistance to other subscribers. In addition, conversations are recorded, which can lead to awkward situations.