How to choose the most profitable Beeline tariff for cheap calls, Internet and roaming?

Subscriber reviews

My lawyer advises to initiate a criminal case for fraud by Beeline employees!! And now - the DETAILS...

I decided to buy a phone in installments at the Beeline salon (Moscow, Taganskaya str., 2, Taganka shopping center). Moreover, no one “danced” around me - I came with a ready-made solution. I spent at least 4 (FOUR) hours - and this is only the registration at the point of sale (PP).

02/17/2019 I arrived at 20.30. She left with nothing at 11 pm. The frightened intern sent page 9 of the contract within 1.5 hours, because Beeline (in an institution dealing with technical issues), you see, the scan works slowly. The bank found fault with my signature and suggested that I come and sign it tomorrow. I also asked - will the application be valid with the loan? They told me YES, it works for 3 days.

I arrived the next day, and it turned out that I had to do EVERYTHING again, go through verification and approval from banks. When I had great risks of not getting a loan at all!!

Only ONE bank gave the go-ahead, and yesterday there were five offers. And also with a shorter period than I need and more expensive payments!

The employees of this TT initially told me that installments were only possible for ONE year, although at other points they told me that it was possible for THREE.

In this confusion of registration, they imposed insurance and headphones on me, saying that this was a mandatory condition for concluding a loan agreement. I only agreed to the protective glass. When I called the Bank, they told me that I had the right to refuse insurance at the time of registration.

TT employees convinced me that the headphones (2490 RUR) were being given to me as a GIFT. And later, according to documents with the bank, it turned out that I had to PAY for them. I don't need them at all. I don't listen to music on headphones via my smartphone.

They imposed insurance on me, which only provides hemorrhoids instead of help, and I also have to PAY it. The employees were talking nonsense about what it actually provides. I had to find out everything myself from Alfa Insurance. And I decided to refuse insurance.

Explaining the installment agreement, the employees told me that I was paying ONLY the principal amount of the debt, and Beeline was paying the interest. At the same time, they printed out a payment schedule for me and outlined in pencil what I should pay.

The contract specifies my monthly payment as the only borrower, which ultimately exceeds the total loan amount by 2,600 rubles, announced to me by the employees, and none of them could clearly explain why the numbers did not add up. They claimed that my 1st payment would be 3.5 times less than the monthly payment specified in the contract!

Having gone to the bank, I found out that I FULLY pay everything (phone, insurance, headphones, protective glass) with INTEREST.

The payment schedule still indicated a paid SMS, although when I signed I REFUSED it.

The TT employee did not sign my copy of the contract, with which I had to go to the Bank to find out what Beeline doesn’t even think about, selling it to clients - just to sell it!

I had to go to TT again for a signature 2 days later, because you see, the next day he was at training. There is ZERO sense from these trainings!! Only clients are taught to breed according to “gray” schemes!!

Taking the phone and documents, I asked - WHERE is the check? To which they answered me - it should NOT exist, because only the loan agreement is valid - with the signature of this very trainee employee and without a stamp / seal.

Having arrived at Alfa Insurance to cancel the insurance, I found out that they HAD to give me a sales receipt when handing over the goods!! I had to go to this stupid TT again!!

Only the sales receipt indicated the real cost of the entire set, and not the minimum cost that Beeline “specialists” told me, fooling me with the amount of the loan agreement.

In addition to FOUR hours of registration, I spent an additional lot of my time and nerves due to Beeline’s illiteracy, not counting the cost of travel!!

And it’s okay if only this frightened intern was the last one in this situation... So everyone else was NOT better, they all unanimously convinced me that the headphones were free and this was a GIFT!

I asked questions about the phone itself - at least they presented its functionality...

In response to my written complaint dated February 27, 2019, the head of the department of the Customer Service Directorate, instead of apologizing on behalf of the Company and compensating me for the lies and fraudulent sales scheme at Beeline, told me for a page and a half how many trainings their “specialists” undergo and blamed it all. for an intern! Not a word about the terms of the loan agreement. That is, by her silence she confirmed that Beeline draws up contracts in THIS way and scams clients!!

Beeline sellers will NOT think of such a thing THEMSELVES!! This means that top managers, with their hefty salaries, teach this and bear responsibility!!

I, as a Beeline client for about 15 years, turned to my misfortune at this office to buy an inexpensive phone in installments, not so that they would charge me an additional 75% of its cost and fray my nerves!!

In response to the complaint dated February 27, 2019, they wrote to me - come to the office at any convenient time and date to return the headphones / receive money. I've arrived…

So the head of TT Nikolai pretended to be a “hose” and said that he could not do this, because the program did not allow for a refund (more than 14 days had passed since the contract) and he was acting within the framework of his job description.

Moreover, after everything that happened, he began to be rude to me and told me to keep these headphones for myself - a “gift” from Beeline for 2490 rubles. - and she herself paid the Bank for the fraud of this office. He forced me to write a new complaint (dated March 7) about my “impotence” and indicated the INCORRECT incoming registration number so that I could not track it - I already found this out through a Beeline employee on social networks.

Everything I wrote can be verified using video camera recordings in the sales office.

The boy who dealt with the 2nd complaint dated March 7 called this sales office for FIVE days to resolve this issue. It was only on March 12 that he called me and said that everything was OK - senior TT Nikolay knows if it’s convenient for me to come on Thursday (since TT needs TWO days BEFORE this moment to technically resolve the return process for more than 14 days). And as if casually he asked “do I need a written official answer” - I answered OF COURSE. I also clarified whether confirmation and a call were needed. He said NO - come that day and they will give you a refund - everything is decided!!!

I arrived on Thursday, March 14th. Senior TT Nikolai did not work at all that day!! He chickened out and took sick leave. The remaining 3 employees stared like sheep at the computer and said “we don’t know how to do this.” It took 40 minutes to get through to this Nikolai and began to fill out another application for a refund, a decision on which we would have to wait again for TWO weeks. I again came TWICE on March 14 to TT, because they promised to call me back, saying that they would sort out the return within a day, and they did NOT call me back!!

The girl who filled out the 3rd application dated March 14 (and she did NOT tell me its number) lied to me AGAIN, that the application would be PRIORITY, and the deadline for it was less than 14 days. When I contacted the operator by email, he said it was STILL 14 days. And they transferred her to urgent care only on March 19 - they said: maximum 4 days. 4 days have passed!! No answer.

I called the operator. He doesn't see this request at all. If I hadn’t dictated her number, it would have been completely useless... Then I read some kind of answer there, which I did NOT receive officially and no one called me, that a return is possible only with an examination of the defective headphones. And he said: GO TO THE SALES OFFICE. That is, they brazenly hide behind paragraph 5 of Article 18 of the “Law on the Protection of Consumer Rights,” ignoring the fact of their fraud and the stupidity of their “specialists.”

After more than a month, the issue has NOT been resolved and my money has not been returned!! I will launch a process with regulatory authorities!!

WHO ELSE WANTS TO GO TO BEELINE??

Beeline tariffs for the Internet

Nowadays it is difficult to find phones without Internet access. Therefore, first of all, they look at the best tariff plans for smartphones. In this case, Beeline offers three options: “All for 500 (postpaid)”, “Unlim” and “ALL 1”.

All for 500 (postpaid)

Tariff with a full package of services: it includes Internet, calls, SMS. As a bonus, you get a YouTube Music subscription for six months. Subscription fee - 500 ₽/month. In addition, in the first month you need to pay a guarantee fee of 500 ₽. It will be returned in the 4th month if the subscriber paid on time in previous months.

600 minutes are provided for telephone calls. The “All for 500 (postpaid)” package includes calls within your home region to any number. Unlimited calls within the network are activated after the package is exhausted. Anywhere in Russia, incoming and outgoing calls from Beeline subscribers are free.

The package also includes 300 SMS and 10 GB of Internet traffic. SMS are valid throughout Russia and to any numbers. The Internet also works in all regions except for the Chukotka Autonomous Okrug - there, tariffs are based on megabytes.

If you often go on business trips, don’t want to limit your communication and make a lot of calls to Beeline subscribers, this tariff is for you.

Unlim

The main advantage of the tariff is unlimited Internet, from which you can even watch HD videos. Additionally, the package includes 500 minutes and a six-month YouTube Music subscription. Subscription fee - 20 ₽/day.

What is “Forwarding” from Beeline: connecting, setting up and disabling the service

Internet and calls operate throughout Russia. You can call with the Unlim tariff to any operator. If the phone supports modem mode, the Internet can be distributed. The first hour a day is free, subsequent hours are 50 ₽. Connect an additional hour - *157*1#, enable distribution for a day - *157*24#. The new free hour is available after 00:00 Moscow time.

Unlim is suitable for those who need good internet when traveling around Russia.

EVERYTHING 1

A flexible tariff where you can manage your package: change calls or SMS to gigabytes and vice versa. Initially, 5 GB of Internet, 200 minutes and 300 SMS are offered. If you don't need SMS, you can exchange them for 1 GB of traffic. And 100 minutes will add 2 GB.

If, on the contrary, you use the Internet little, you can exchange 2 GB for 100 minutes of telephone calls. SMS cannot be added.

Internet is available throughout the country, and inboxes are free when traveling. You can call any number, but only in your home region. This does not apply to Beeline subscribers - as in previous tariffs, you can call to any area within the network.

If you want an individual tariff that you can customize for yourself, connect “ALL 1”. This is one of the most economical Beeline tariffs for individuals.

The best roaming rates

Some require a Beeline tariff not only for calls throughout Russia, but also for profitable calls and SMS abroad. For this case, there are tariffs “All for 1800 + roaming” and “Absolutely ALL”.

All for 1800 + roaming

The peculiarity of this tariff is a huge package of calls, messages and Internet, available all over the world. This is a good tariff plan for calls to the CIS and popular countries. The subscription fee for the first month is 1800 ₽, then 60 ₽/day. Package of services:

• 3000 minutes;
• 3000 SMS;
• 15 GB Internet;
• YouTube Music subscription for 6 months.

If this is too much volume for you, you can activate the “General package of services for any devices.” This way you can distribute Internet, calls and SMS between other numbers. The service is activated on the website, the connection limit is 5 numbers. Connected numbers must be issued in the same region as the main one. In addition, they must have tariffs with a subscription fee.

As part of the package, you can make long-distance and international calls. Incoming and outgoing calls to Beeline numbers are free throughout Russia.

In Russia you can freely use the Internet, but there are restrictions on travel. Abroad, only 100 MB at high speed is provided per day. Subsequent traffic is downloaded at 128 Kbps. If necessary, you can connect additional volume: 50 MB, 300 MB or 1 GB. Internet traffic in social networking applications VKontakte, Instagram, Facebook, Odnoklassniki, Twitter is free. The same applies to the music services Yandex.Music, Yandex.Radio, VKontakte and Zvooq.

“Everything for 1800 + roaming” is suitable for those who travel a lot to foreign countries and do not want to embarrass themselves in communication.

Absolutely EVERYTHING

This is the largest tariff from the “EVERYTHING” line. It focuses on mobile Internet and calls. The package is designed for travel within Russia - roaming in other countries is not included in the tariff. Subscription fee - 83.33 ₽/day. In “Absolutely EVERYTHING”:

• 30 GB of traffic;
• 5000 minutes;
• 300 SMS.

As in the case of “All for 1800 + roaming”, calls, messages and Internet traffic can be distributed among other numbers. If 30 GB is still not enough, you can connect to unlimited Internet. Cost - 4 ₽/day. To connect, call 067445451.

Ideal for those who need the Internet when traveling abroad, but do not need SMS.