How to receive a Tele2 trust payment in Kazakhstan - instructions

from Tele2, useful when your phone balance is empty and you need to make a call. This option is available to any subscriber of the television system, regardless of the current tariff plan and the place of registration of the SIM card. The article presents a detailed description of the credit service, options for connecting/disconnecting it, conditions and algorithm of use.

Loan size and service cost

Tele2 trust payment can be taken in the amount of 100 to 800 rubles for 1-10 days. If the loan has not been paid during this time, the operator himself writes off the required amount. If there is not enough money to pay, then an SMS message is sent reminding you that the balance needs to be replenished one day before debiting. They pay for the services provided:

Commissions are charged in addition to the loan received, and connection is free. The option is provided to subscribers who entered into an agreement with tele2 more than a month ago.

Extra balance on Tele2 in Kazakhstan

The service that allows you to borrow money is subject to certain restrictions and a commission is charged. Before you start using this service, you should clarify the terms and amount of commissions.

The balance must be replenished before the promised payment is written off. If a certain amount is not credited to the balance, the subscriber's number will be blocked.

To check whether you can take extra balance, enter the command: *141*1*0#. An SMS will be sent to your phone containing information about the amount of debt available for use. Please remember that a commission will be charged for the service. Text message also

How to take the promised payment on Tele2

To order the service, the account balance should not exceed minus 30 rubles. To activate, you can use one of three methods:

• using the ussd command;
• through your personal account;
• using the My Tele2 application.

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USSD code

If you are an old client and spend a lot of money on calls or sending SMS, then the advance amount will be increased. The free command *122# - call will help you find out what it will be. You will be given the necessary information on charges, commission fees, and connection options. To receive the promised payment in Tele2, enter the number from the combination: *122# - call. After the request, a window appears with four amounts. All that remains is to order the selected option.

In your personal account

The operation is carried out by visiting the website of the mobile operator:

1. Come in.
2. Click − “Balance”.
3. Scroll to the desired service.
4. Click − “Select an available amount.”
5. Assign the required loan and term. The data is shown immediately taking into account commissions.
6. Click "Connect".

In the mobile application

Step-by-step instruction:

1. Login to the application.
2. You see "Balance".
3. Select the amount. The result will be displayed with commission and validity period.
4. Click the one you want. The commission amount will appear below.
5. "To plug".

Terms of service

• Only subscribers of the prepaid payment system who have registered a SIM card no earlier than two months before the request can take advantage of the offer.
• The maximum extra loan amount varies depending on your average monthly mobile phone costs.
• You can use the funds provided within three business days, or 72 hours from the moment you receive the money. At the end of this period, the entire amount + connection fee is written off. If you don't have enough funds to cover the debt, your balance will simply go into the negative. With a negative balance, many services, such as the Internet and communications, will not be able to be used.
• To find out the current status of the “Trust Payment”, dial the USSD command *111#. You will receive complete information about the balance and validity period of the option.
• To use a trust payment, you must top up your account at least once in the last month (30 calendar days). Transferring funds to your phone via Mobile Transfer does not count. In addition, you will not be able to use the extra payment if your balance is negative.
• If you have already activated the “Trust Payment” before, then you will be able to use it again only when you have completely paid off the previous debt. Therefore, taking out a new loan to pay off the old one will not work.
• If you fail to pay off your debt within a month (thirty calendar days), your SIM card will be blocked.
• You can use the funds provided under this option as you wish. In particular, use communication services, send text messages, pay for the Internet, use them to connect additional services, etc.
• The location does not affect the function. You can connect extra balance both on your home network and while roaming.
• Each time you use the service, you are charged a commission, the amount of which depends on the amount provided.

Connection conditions

Before borrowing from an operator, you should familiarize yourself with the rules for providing the service:

• Activation is free.
• The lower balance limit is minus 30 rubles.
• Commission - 10%.
• It works if you have been a subscriber of a mobile operator for at least 29 days.
• The tariff carries out calculations based on prepayment.
• If you use mobile communications for a long time, the credit will be larger.
• To replenish the promised payment on Tele2 for the second time, all debts are repaid.
• When funds are credited or withdrawn, or debt is repaid, an SMS is sent.

Payment withdrawal:

• After time has passed.
• If there is not enough money to repay the loan and commission. When it’s not enough, everything will be written off, and the negative balance will no longer appear.

Terms of Use

Tele2 allows you to use borrowed funds within 72 hours. After this period expires, the balance is canceled. If you do not replenish your balance in time, the provision of services will be partially suspended.

Receipt of the promised payment occurs only after the existing debt has been repaid. The service is available to all subscribers, without exception, free of charge. Please note that the client must activate the number and use it for 2 months. Only after the expiration of this period does the trust payment become available to him.

This operation can only be used by those subscribers whose SIM card was activated 180 days before receiving payment. You will receive 200 tenge in debt.

To receive, dial *141*2#. A window will appear in which you will need to select:

• Digit "1" to activate the service
• Number “2” to find out information about the service.

The connection price is 40 tenge. The service will also be active for 3 days. Upon expiration, the balance will be cancelled.

About and conditions for its provision

What are the conditions required to receive this service?

In order to be able to connect it, the following conditions must be met:

• be a client of this operator for more than 60 days;
• have a prepaid tariff plan.

There are certain restrictions for this service: the user’s debt at the time of receipt should be -10 rubles, no more. If the debt is higher than specified, activation is not possible.

Therefore, before you try to connect this service, you should check the balance of funds on your phone balance.

The amount that can be received when activating the “Promised Payment”

The funds that can be received directly depend on how long and actively the client has been using the services of the operator providing this service.

The promised Tele2 payment of 50 rubles is provided to persons who have been clients of this operator for 60 days or more.

How to get the promised payment of 100 rubles on Tele2? The amount that can be provided depends on the time during which the subscriber made calls, sent SMS and MMS, and accessed the Internet from the number of this operator.

This period is counted from the moment the service agreement is concluded for the number from which the service is activated, as well as from the financial activity of the service consumer:

• customers using the services of the Tele2 operator for 120 days or longer are entitled to receive an amount of 120 rubles;
• 180 days or more – RUB 200.00;
• 365 days or more – 300.00.
• It is important to remember that if a service agreement was concluded, but no financial receipts were made under this agreement, then the service will not be provided.

"Promised payment +"

Users who do not have access to the trust payment option can use an additional version with the “Plus” prefix. The function can be received by all clients of the provider with a prepaid payment method and in the absence of . Let's look at the conditions for borrowing money:

• the consumer has access to a credit amount in the amount of 10 to 500 rubles at a time;
• The commission fee can reach 250 rubles. depending on the accrued amount of money;
• the available amount is calculated automatically by the service and shown to the subscriber when submitting an application for connection;
• It is not allowed to simultaneously withdraw two loans from similar options on the same number.

The service is activated by writing an SMS message to the short number 315 , enter + as the text content. In response, the provider will receive a notification in which you can find out the available limits. Agree to installation.

We use your personal account

You can take out a loan on Tele2 through your personal account on the provider’s website. This method requires an Internet connection. You need to do the following:

• Go to the main page of the Tele2 website and click on the “enter your account” button. If you have not been to this section before, you will have to go through the registration procedure. You will only need to indicate your phone number, to which a confirmation code will be sent via SMS.
• Having received it, log in to your personal account.
• In the “balance” section, you need to open the “more about balance” tab.
• In this menu item, click on the “promised payment” button. A drop-down list will open showing the currently available amounts.
• Having chosen the loan amount, all you have to do is click on the “connect” icon.

The essence and conditions of the service

The meaning of the trust payment service is that if the balance is zero, the subscriber receives a kind of credit for the phone in order to make communication available again. The funds requested must be returned within the time period established by the terms of the agreement.

This universal service is an excellent way for clients of the Tele2 cellular network to gain access to communications even if there are no funds in their account. The conditions for subscribers are simple.

1. Funds are issued for a period of 3-10 days.
2. For the use of borrowed funds, a commission of 30 rubles is charged.
3. The option is available only if you have from minus 10 to 30 rubles on your account.
4. The amount of funds borrowed depends on the duration of use of the SIM card, communication costs and region of residence.
5. The debt must be repaid before the end of the loan period, otherwise the debt will be written off from the account, which will limit communication services.
6. You can take out a deferred payment again only after you have repaid the loan you have already taken out.

If this service is not needed, then you can disconnect from it completely.

Alternatives

In addition to the “Promised Payment”, the consumer is able to use other means of extending activity when the balance is zero. Let's look at a brief description of alternative ways to borrow from Tele2:

1. “Top up my account.” The function allows you to send a request to another subscriber with a request to deposit the required amount into the balance. To write a request you need to enter *123*phone number# . During the day, you are allowed to send no more than 10 applications via the Tele2 internal network.
2. "Help from a friend." As part of the provision of the option, the user can make an outgoing call at the expense of the interlocutor, with his consent. To make a call you need to dial *140*customer phone number# . After this, the user will receive a notification asking him to accept the call at his own expense. To agree, you need to press 1.
3. "On trust." The function allows you to make outgoing calls at the expense of Tele2 with a certain limit, which is determined by the activity of the consumer. To connect, enter *155*991#.
4. "Beacon". The user is able to send an outgoing request to another subscriber to make a return call. To submit an application, dial *118*recipient's contact number# . In one day, you are allowed to write no more than 5 beacons to different subscribers.

Almost all options will be free; they are included in the starter kit with tariff plans.

It will be useful for every user to know how to take the “Promised payment” on Tele2. The service can save a subscriber in the event of an unexpected depletion of funds on the balance sheet. Please note that all money spent will have to be returned to the operator, taking into account the commission from the personal account.

Methods of obtaining

To receive additional funds from the provider, your balance must be in a negative position. It should be taken into account that the consumer is unable to independently indicate the required amount upon activation; the amount of funds is determined automatically without the participation of the subscriber. The operator has implemented several simple ways to connect a loan deposit: using the user’s personal account, USSD request or call.

Personal Area

You can connect a trust payment in your personal account. Let's look at how to borrow from Tele2:

1. Open an official resource on the Internet.
2. Click on the “Balance” section on the top panel of the workspace.
3. Fill out the standard form for receiving the “Promised Payment” on the next page. At the bottom of the screen the amount available to you and the period for its provision will be indicated, in accordance with previous expenses from the number.
4. Click on the service connection button.

After this, funds will be credited to your personal account, and at the same time you will receive a notification from the provider confirming your registration.

A similar procedure is implemented in the official mobile application “My Tele2”. Download and launch the application on your smartphone. Select the section of available services on the main page of the online interface. Find the trust payment from the list provided.

USSD command

The easiest and fastest way is to use the encoded USSD command. To activate the service you need to dial *122*1# . If you want to see how much cash you can get as part of the offer, enter *122# . In response to the sent request, you will receive a notification confirming your application; agree to connect.

The use of a coded combination is not subject to tariffs, regardless of the established contract on the SIM card.

Call to the office

If you cannot order a request for crediting funds yourself, use the support of the provider’s representatives. Call the technical support service short number 611, wait for a response from a free specialist, ask him to credit the credit funds to your personal account. You don’t have to hang on the line waiting for an answer; a virtual informant on the hotline can help; you can check the available limit in the voice menu.

The last method is to contact a mobile phone store; if you do not have funds with you to top up, ask the consultant to activate a trust payment on the phone number.

How to take money when there is a minus

If there is a minus, it is most convenient to take the promised payment by entering a USSD request, but the account should not be less than minus 30 rubles, otherwise the option will not be available. In some regions, this service is available only if the phone balance is zero or positive.