Promised payment by Rostelecom for Internet and telephone: how to borrow by SMS or through your personal account

How to connect

“Promised payment” can be activated if the following conditions are met:

The subscriber is an individual.
The service is requested once a month.
After the last provision of this service, the debt was repaid on time.
The client has been a Rostelecom subscriber for over three months.
If payments in the amount of at least 200 rubles have already been received to your personal account.
At the time of the request, there is no debt older than 15 days.
More than a month has passed since the last debt was paid off.
If there is a tariff with credit payment, it is not possible to use the service.

To whom and under what conditions is a trust payment available?

is available to every Rostelecom subscriber if he is an individual and a client of the company for more than three months. However, it is still worth familiarizing yourself with the terms of the offer so that when the need arises, activation of the function will be successful. Requirements that must be met:

absence of accounts receivable for a period of more than 15 days;
service obligations have been repaid, and at least 30 days must have passed since the last loan payment;
the number should not be blocked for more than 10 days;
the option will not be available to users of the credit tariff plan;
for the previous two months, the amount of receipts to the operator’s account must be at least 200 rubles;
only some subscribers can use the service twice a month, this is notified on the service page in the Personal Account.

How does “Promised payment” work on Rostelecom?

The validity period of the described service is 5 days. The amount that will be credited to the account depends on how long the subscriber has been a client of Rostelecom: the longer, the larger the size of the trust loan. The maximum limit is 100 rubles, usually replenished from 10 to 100 rubles. Cost – 5 rubles. When displaying the balance, the accrued advance will be taken into account. If funds are not credited after the option expires, the company will block access to services (Internet, mobile communications, television). In order to resume using the services, you need to pay off the debt and make a monthly fee.

Conditions for this option

If the client has requested this service, he must be aware of the conditions for its provision:

Once the request has been confirmed, instant activation occurs.
The validity period of the service is 3 days.
After replenishing the balance and debiting funds for the previous connection, you can again request the “Promised payment”, but only for mobile communications. It will be possible to fully use the service only a month after the previous debt has been repaid.
You can borrow up to 100 rubles; no commission is charged.
You can borrow from a company only for the provision of mobile communication and Internet services.
The service does not apply to home telephones and interactive television.

The service is activated in two modes:

The automatic mode works itself as the blocking threshold is approached. This allows you not to be left without the Internet, because you have some time to pay for it. Advantage: Internet and communications work without interruption.
Manual mode implies independent activation of the service when a zero balance is detected. After the money is credited to the account, communication and internet will be restored within an hour.

Installation of Internet service

In order to activate the “Promised Payment” on the Internet, there are three ways:

Connection using the subscriber's personal account. To do this, the user must be registered in the system or go through this procedure. On the main page there is a “Payment” section, which is where you need to go. In this window you also need to find your personal account to which the data transfer is linked. Then you will only need to confirm your request for the service.
A call to the hotline will allow you to activate the service with the help of an operator. He will ask a few questions necessary to identify the subscriber, and then run the application through the system.
SMS message from the number to which the personal account is linked. You need to send the message “Online OP” to number 2558 .

How to borrow from Rostelecom to pay for the Internet

Subscribers of advance Internet access tariffs may at the beginning of the month be faced with a situation where, due to a 0 balance, there is no access to the network. To resume services, you need to top up your account. If the client does not currently have this option, then Rostelecom is ready to provide him with the promised payment. Internet service users can activate the promised payment in two ways:

using the subscriber’s personal account;
by contacting the company's help desk.

Please note that the trust payment service is not available to subscribers of credit tariff plans

Installing a mobile phone service

“Promised payment” for mobile communication services can be activated in the following ways:

The USSD command to the number *100*17# is suitable in cases where the phone is with you. Funds are credited to the account almost instantly, the repayment period is 3 days. Amount - 100 rubles.
SMS message to number 100 with the text “17*requested amount” . In the response message, the client receives a notification whether the service is approved or denied.
A call to the number 100*17 will allow you to enter the voice menu, where following the commands of the autoinformer, you can receive the service.
Your personal account can be used to connect to the Internet in the same way, as is the case with mobile communications.
A personal call to the operator will also allow you to activate this option.

How to receive the promised payment from Rostelecom for mobile communications

Most often, Rostelecom subscribers use the deferred payment service to top up their mobile phones. You can activate the option in several ways; everyone chooses the most suitable one for themselves.

Personal account Rostelecom

First, you need to find the operator’s website on the Internet and register on it correctly. Then enter your username and password to authenticate. Open the settings and select the “Promised payment” column. Here the required amount is written in the window, after which the operation is confirmed.

In your personal account you can also connect and disconnect any services, view all data on your personal account and make payments. In the latter case, you can use a card from any Russian bank.

USSD command

You can quickly activate the service using a USSD request. To do this, dial the combination of characters *122*1# on your smartphone and then press the call button. In this case, the money is credited within a few minutes, rarely when the wait lasts up to 5 minutes.

Via SMS

You can also receive a loan through a regular SMS message. To receive a certain amount into your account, you need to send the message “17* then payment amount” (it should be indicated in full, without spaces or other symbols) to the short number 100. After confirming the operation, a message is sent to your smartphone that the service has been activated.

You should know that you can send an SMS message to the short number 100 even when there is no money in your account.

Call support

If none of the above methods work, you can call customer support. Dial number 8 (800) З00-18-00, and then explain the problem to the operator. In this case, you need to be prepared to give your passport details so that the specialist can make sure that the service is activated by the owner of the SIM card. Funds are credited in a matter of minutes. You can check with the operator all the conditions for providing a trust payment.

Voice menu

It is very convenient to connect the service through the voice menu. To use the service, you need to dial 100*17 on your smartphone. After this, carefully listen to the instructions in the voice menu and follow all the steps exactly. Using this service, subscribers can independently connect a trust payment.

When can you get rejected?

Sometimes provision may be refused. This happens in the following cases:

There has never been a replenishment of the personal account.
After the previous connection to the service, the client did not repay the debt.
When paying in advance, a block was made, even for 1 day.
When paying under a deferred scheme (debt for the last 2 months).
The personal account balance is not zero or negative.
If over the previous 3 months at least one case of account blocking was recorded.
If this service has already been activated within a month.

If none of the above reasons apply, and the service still does not connect, the problem may be that the server is overloaded. In this case, it is recommended to try again after a short amount of time.

Internet Rostelecom October 28, 2015

Quite often a situation occurs when you forget to pay for the Internet on time and in the morning you discover that it does not work. Of course, you can go to the ATM and top up your balance, but it’s morning, you haven’t had breakfast yet and haven’t fully woken up. It is for such moments that Rostelecom has created the opportunity to promise to pay and continue to use the Internet without restrictions.

How to use the promised payment

Any subscriber with more than 3 months of experience in the network can use it. This limitation is related to the company’s level of trust in you and the period is quite modest. There will be no additional costs due to the use of the service, and payment deferment is given for a period of 5 days. You can receive the promised payment in your personal account, so if you are not registered there yet, now is the time to fix it. Go to the Rostelecom website and click on “Register” under the “Login” button. If you are already registered on the site, then just log in. At the first stage, enter the desired username and password.

Enter your last name, first name, patronymic, date of birth and region

The last step is to provide your email address and your phone number. Please provide real information as confirmation of your account activation will be sent there.

After confirmation of activation, you can log into your personal Rostelecom account and indicate the Internet contract number. Find the line “I want to manage services in my Personal Account” and click on it, and then in the list find “promised payment”, that’s what we need. Enter the amount you want to borrow. Please note that it should not be less than your monthly Internet subscription fee. After this, your balance is replenished with this exact amount and you can again use the Internet in full. The operation may take a few minutes to complete and don't forget to reboot your router (just turn off the power for a few minutes and turn it on again). Now you have 5 days to deposit real money into your account. We have already discussed the main payment methods in one of the articles, but you can also do this from your personal account.

How to pay off a trust payment?

It is important to deposit funds for the specified period, it is 5 days for the Internet and TV, three for mobile communications. If you do not have time to repay the debt during this time, the account will be blocked

Main payment methods:

Use the terminal by selecting the type of service and provider.
Send funds from Yandex Money or WebMoney.
In your personal account, you can pay with a card or other methods.
You can make a transaction through Sberbank Online. Considering that Rostelecom is a large operator, a separate tab is allocated for it on a special page.
I manage to pay. You can select one of the available methods from the list and link a card for a quick transfer of funds.
You can make payment at Russian Post.

Additionally, you can activate the auto payment service. The procedure takes a minimum of time, it all depends on the chosen activation method. The money will be transferred according to the approved scheme without your participation, and you won’t even have to use the promised payment.

Now you know what the promised payment is, how to receive it and repay it. Use the service as a last resort if you need to postpone replenishing your account for some time.

Conditions for connecting the promised payment

Your main balance should go into minus

You have not blocked your account within the last three months

You must have an account on the official website and know your contract number

The promised amount must be paid within 5 calendar days

The service can be used no more than once every 30 days

If you miss the deadline for replenishing your balance (more than 5 days), you will not be able to use it next time

The amount you indicate must be no less than the monthly Internet fee plus your debt.

When Rostelecom reaches a zero or negative balance, you can use the short-term option of a trusted (or promised) payment - it is provided to all subscribers of the company who have met a number of conditions.

Disabling the service

It is no longer possible to disable the option after entering the request. If an application has been submitted, you can refuse it only by replenishing the balance with an amount that exceeds the credit limit. This payment includes the cost of the service itself and the monthly fee. Otherwise, the service will deactivate itself within 5 days.

If the end date has arrived and the user has not deposited funds, then his number will be blocked, the Internet and communications will be disconnected, and the trust payment will no longer be available.

What a favor

This service implies that communication will not be limited for several days, giving you the opportunity to pay the subscription fee a little later if you are unable to pay at the time the debt arises.

In fact, this is a mini-loan, only without interest and commissions, which allows you to exhaust yourself on communication services so that access to them is not blocked until you repay it and the subscription fee.

The promised payment may be different and it can be connected in several ways, depending on what exactly you are using from Rostelecom.

This is a temporary option - when the loan expires, the connection is blocked again, therefore, by taking out such a loan, you are automatically obligated to repay the debt during its validity period. Otherwise, there may not be access to the Internet, TV or mobile calls and SMS.

Payment has two forms - automatic and manual. A manual payment is taken when it has not become a monthly practice for you, and you use it for great need. This can be done at any time. The automatic form means that when a certain date or negative balance is reached, the loan is credited without your request, and provides you with the use of communications for a couple of days on your own.

The duration of some types of promised payments may depend on your status in the OnLime.Bonus system (from 3 to 14 days).

Additional Information

To activate a trust payment, you can also contact a branch of the company.
You can study current information about the services provided on the company’s website. This service has its own characteristics, which may vary depending on the region. Before using the service, carefully read the terms and conditions of its provision. The Rostelecom provider offers several ways to activate the promised payment. Each subscriber has the right to independently choose the most suitable and convenient option

Please note that not all cases will require additional charges. You should check with your operator about such terms of service.

Typically, this depends on the branch providing the service.

How to connect “Promised Payment” to the Internet and TV

If you have Internet and television connected to Rostelecom, the credit option can be activated in two ways (note - information for OnLime subscribers, check conditions by region with Rostelecom technical support):

Through the system's Personal Account - the most convenient way if you bothered to connect to this service before your balance went into negative territory.

To do this you need:

Be registered in the system - this is usually done when connecting to the Internet and TV;
go to the website https://www.onlime.ru (for those connected to OnLime) or https://lk.rt.ru/
enter login/password;
go to the “Payment” block - “Promised payment” panel;
Click “Pay” and select the personal account to which you want to connect the service.

Activation and validity period will be indicated on the screen after agreeing to the terms of the offer. Depending on your status in the Online bonus system, payment may be available for 3, 5 days or two weeks. The choice of term will be available upon activation.

Via SMS message.

You can connect the promised payment via SMS request only for 3 days (for OnLime).

To order, you need to send an SMS message, the text of which will read “Online OP”. The number for sending is 2558 (OnLime). SMS is sent free of charge. The phone number must be linked to your personal Internet or TV account.

If you have several personal accounts linked to one phone number, the SMS should look like “Online OP personal account number.”

By calling technical support - 8‑800‑10‑00‑800 . You need to tell the operator your Internet or TV account number.

According to the terms of service for OnLime subscribers, the debt on the account should not exceed 100 rubles, because the payment is limited to this amount. Also, you should not already have any credit payments connected, and the last one should be taken no earlier than 30 days before submitting a new application.

All new OnLime TV and Internet subscribers receive this service automatically - it is activated if all conditions have been met and the time to pay the balance approaches. You can disable automatic payment in your personal account.

How to take a trust payment from Rostelecom Internet through your personal account

If the subscriber meets the provider's requirements, then you can go through the procedure to activate the promised payment. This requires network access. Subscribers are also given the opportunity to use “Guest” access, through which they can log into their personal account even in the absence of an Internet connection.

Not all subscribers have a personal account registered. First you need to log into the website lk.rt.ru and register by entering your email number and password in the form of your home phone number. An activation link will be sent to your email. After the procedure is completed, you should enter your password and login and then save.

After logging into your personal account, the subscriber must do the following:

Click on the “Service Management” option.
Go to the “Registration of promised payment” tab.

Next you need to indicate the amount, which cannot exceed the maximum values set by the provider. After a certain period of time, the promised payment will be received and the balance will be received, after which it will be possible to use the Internet. It takes no more than 2 hours to confirm an application submitted through your personal account. During the current 5 days you need to pay for the services of the provider. Otherwise, network access will again be limited. In order to find out how much you should pay, you need to go to the “Balance” section, where the principal amount of the debt will be indicated.

Mobile connection

It makes sense to take the promised payment for mobile communications if you use a prepaid payment system. Postpaid subscribers already use communications as if on credit, and they are given 20 days to pay the bill, but they can also request this option (provided there is no 60-day debt). But for prepaid tariffs, credit is the only way not to be left with blocked mobile capabilities if you did not manage to top up your account for the month on time.

Payment for mobile communications is valid for 5 days. The limits on the amount are the same as with an Internet connection.

Contacting technical support

The easiest way, available even with a zero balance, is to call technical support. You can contact the hotline 8‑800‑10‑00‑800 or 8-800-300-18-02 . The service can be activated either through direct communication with an assistant manager or through an automatic menu.

To connect, you will need to indicate your phone number, term and amount.

USSD command

The fastest way to order a “promise” is to send a short command.

In Rostelecom, the following combination is used for an application: *100*17#. Don't forget to press the call button after entering. You must dial from the number for which you are ordering the option.

If the payment is available, the connection will occur automatically and you will receive an SMS confirming that 100 rubles have been credited as a loan for 5 days.

Voice menu

The voice menu, in which you can check your balance and send a request to the OP, is available by calling 1888 . You should call from the exact number to which you want to order a payment. Follow the menu instructions and you will be able to activate the option in a couple of minutes.

Personal Area

The personal account is available not only for Internet and TV subscribers, but also for mobile communications users. To activate payment to your personal phone account you need to:

Log in to your account via the website https://lk.rt.ru/#login or the mobile application.
Select the “Payment” block - “Promised payment”.
Select a connected personal account (if you use more than one service from Rostelecom).
Click “Activate” or “Order”.

All details will be displayed on the screen. You must also agree (check the box) with the conditions for providing the option.

How to apply for a deferred payment

Making a trust payment for mobile communications or the Internet is carried out in the following ways:

Call the hotline 8−800−1000−800. When communicating with the company manager, the user must ask to activate deferred payment, provide the number of the agreement with Rostelecom, and confirm the personal data specified in the agreement.

Using your personal account. The service is available to all users of the company, even if there are no funds on the personal account balance. You should use the card number issued when signing the agreement as your login. The access password is also indicated on the card. Inside your personal account, activate in the “Internet” section and confirm the terms of service.
By phone via USSD command. The user needs to enter the sequence *122*1# and press the call button. Funds are credited to the subscriber’s personal account within a few minutes from the moment the command is sent.

When can a service be refused?

There are several situations when an application may be rejected.

For Internet and TV users:

The debt is more than 100 rubles.
The last loan was taken out less than 30 days before this application.
Your OnLime Bonus program status does not allow you to take out a loan for a certain period (only users with Gold status, for example, have access to 14 days of OP).
You have already taken one OP or the option is connected in automatic mode.
You sent a message from a number that is not listed in your personal account and is not connected to your personal Internet or TV account.
When sending a message from a number that is linked to several personal accounts, you did not indicate the personal account number for which you want to take the OP.

For mobile users:

You have a postpaid tariff and have a debt of more than 60 days.
You have a prepaid tariff and the blocking period is more than 30 days.
Another OP is already connected.
You have never paid for communication before (new subscriber) - there must be at least one payment to order the option.

How to find out your debt

Mobile subscribers can always find out the status of their personal account using the command *102#. But if the SIM card has not been used for a long time or you need to obtain information about debts for other services, then you will have to use other options.

Ways to find out the debt of a personal account at Rostelecom:

Personal Area. This service makes it possible to view all information about services, including balance.
Contact center. Using a single help desk number and giving your passport details, you can get information about the service you are interested in and the total debt on all accounts.
Company offices. By contacting any of the many branches, you can always find out the existence and amount of debt.

Using these simple tips, any user can easily obtain information about the debt and, if necessary, take a trust payment.

Is it possible to activate the “promised payment” if the service is blocked?

If communication services have already been blocked, you can activate the promised payment if the blocking did not last for many months.

When you activate the option within an hour, the block on your personal account will be lifted for the number of days that turned out to be available to you under the terms of the service.

If during the validity period of the OP you do not cover the debt and subscription fee, the connection will be blocked until the balance is replenished.

Your personal account is running out of funds, but do you need internet right now? Use the “Promised payment” option. This is a quick way to extend the functionality of connected services without having to pay a bill for a while.

What is a promised payment

This service is in great demand. Various operators have it. Clients of Rostelecom sometimes call the promised payment a trust payment. This term was established through experience working with other telecom operators.

Everyone has situations in which it is not possible to pay for the Internet quickly. And you need access to the World Wide Web right now. If your balance runs out of funds, then this option comes in handy. The promised (or trust) payment from Rostelecom is a real lifesaver!

The operating principle of the service is simple. You leave a request that you are borrowing money from the company. And if you meet the conditions, the required amount appears on your personal account. However, you will still have to pay. Debts need to be repaid, after all.

Why might you need to borrow money for a phone?

Modern technologies accompany people everywhere. This, when a certain balance is reached or goes into a negative value, is possible not only with cellular operators, but also with banks whose services are used by the owner of the phone. However, some citizens prefer to pay after the fact, negotiating the required finances, without lending to mobile operators. Under what circumstances can you find yourself without funds on your mobile phone number?

They can be very diverse:

funds simply ran out after talking;
connecting random services;
being in roaming;
using mobile Internet without special packages.

Considering that every second person now has smartphones - devices that require constant access to the global network, getting into a negative balance is not so difficult.

Without exception, all mobile operators offer clients the service of temporarily providing funds to a mobile phone number with subsequent mandatory payment. If the client does not pay the borrowed funds, the number will be unconditionally disconnected from the operator’s services.

Who can use it

Not every client can count on such generosity from the provider. The promised payment service from Rostelecom is provided only to those who meet several requirements:

If a deferred payment system is used, there must be no debt within 60 days.
If an advance payment system is used, the subscriber should not be blocked within the last 30 days.
The personal account must be topped up at least once.
At the moment the service is not available.

If all these requirements are met, you can use the option.

Main reasons for refusal

the client has never topped up his personal account;
there is an outstanding debt since the last OP.
a client who uses an advance payment system has been blocked for at least one day out of the last 30;
a customer who pays invoices using a deferred scheme has had at least one receivable in the last 60 days.

The payment amount must be greater than or equal to the Promised Payment.

How to activate for the Internet

How to apply for a “Promised Payment” for Internet, telephone and TV in Rostelecom?

Of course, you can just call the hotline at 8800100800.

But it’s much more convenient to learn how to use your personal account for this.

If your personal account runs out of funds and it is not yet possible to replenish the balance, log into your personal account, on the main page in the “Payment” block, find the appropriate card and click on it.
After this, prompts will appear on the screen. Follow them and you will easily activate the service.

Log in to your account and select the “Payment” section. Click on the service card.
Please read the terms and conditions of the option carefully.
Confirm activation.

Making a trust payment

In the Moscow region or any other city, registration occurs in several ways. Thanks to a large selection of methods, everyone will be able to deposit money in a timely manner, even if it is borrowed funds, and regain the Internet and full-fledged communications.

Taking out borrowed funds from Rostelecom is easy.

Almost any issue can be resolved via the hotline. The operator will help you take out borrowed funds and also provide advice. Number - 88003001800.
On a mobile phone, to return the connection, just dial the simple combination *122*1# and press call. Money will be provided only on individual terms. This will be a refusal or consent and an amount that is determined by the loyalty program.
You can also use a loan using SMS. The text 17* and the amount of required borrowed funds are sent to number 100. There should be no spaces in the text.
They automatically receive money by calling 100*17.
Personal account on the site.

How to pay for Internet from Rostelecom using a personal account? You can find the answer to this question in a detailed article by our author.

Many users consider the most rational option to take the promised funds on the site.

You should go to the “Payment” section.
When choosing a method to top up your account, you must click “Trust payment”.
You are asked to select the account number to which the money will be credited. Subscribers of several accounts at once should be extremely careful.
Be sure to read the rules for using the option.
Activation confirmation.

After carrying out such actions, all capabilities will return to the user within 10-15 minutes. In fact, everything happens even faster; the Internet will start working almost immediately. Unfortunately, sometimes difficulties can arise. The Rostelecom website simply cannot handle simultaneous requests from several users.

The easiest way is to wait a few minutes and try the operation again or use any of the other suggested methods. The main thing is not to forget to top up your account again, because the trust payment is already the last chance to return communication services; then blocking is inevitable until the balance is restored.

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How to activate for mobile communications

The promised payment from Rostelecom for mobile communications is also provided. If you have a minimum balance and there is no way to top it up, enter the USSD request:

*100*17#

100 rubles will be credited to your account instantly. Within three days you will be required to repay this debt.

There is no fee for providing the service.

Any subscriber knows that the provider’s services must be paid by the 20th of each month. And, nevertheless, shutting down the Internet due to debt always comes as a surprise and occurs precisely at the moment when access to the network is really needed. In such a situation, you can pay the invoice with a bank card or electronic money through the provider’s website; it remains accessible even when broadband access is disabled. If this is not possible, use Rostelecom - the Internet will work for another 5 days.

The content of the article:

Who can take the “Promised Payment”

The opportunity to use the Internet on credit became available to Rostelecom subscribers in July 2012. Today, this option is included by default in the package of additional services on all Home Internet tariffs, and is also available to users of archived tariff plans. Residents of the following macro-regions can use it:

Far East;
Ural;
Northwest;
Center;
Siberia;
South;
Volga;
MRF Moscow and Moscow region.

Any of the private clients with an advance payment system can make the promised payment for “Home Internet” or “Interactive TV” on the Rostelecom website. Only subscribers of the Ural macro-regional branch can receive a deferment on payment for other company services. To activate the option, you must be a user of RTK for at least 3 months and, preferably, have an account in the provider’s personal account.

Important: only individuals have the opportunity to use the Internet on credit. Organizations and individual entrepreneurs cannot use this option.

How to receive the promised payment from Rostelecom for Home Internet?

You can activate it in two ways - yourself, or by contacting specialists by calling 8-800-1000-800. Before calling the support service, prepare the agreement you entered into with the provider. Since the provision of deferred payment falls under the category of financial transactions, the employee will definitely ask you to provide not only the personal account number, but also the subscriber’s passport details specified in the contract.

To gain access to the full functionality of the device, it is worth updating its software. Find out how to flash a Rostelecom set-top box.
Step-by-step instructions for setting up wi-fi for Rostelecom subscribers are here.

If you have an account in your Personal Account, you can avoid tedious calls to specialists. The provider’s website remains accessible even after the Internet is turned off, so you can request a deferred payment yourself. To do this, log in to your Personal Account and go to the “Payment” tab. Find the “Promised payment” link on the page and follow it. Next, select from the list the personal account and service that you want to use as a loan, and click the “Continue” button. After this, all you have to do is check your agreement with the terms of the public offer and confirm the activation of the service.

Attention: in a number of Rostelecom branches the promised payment for the Internet is paid. You will see a message about this when you activate the option in your Personal Account, but when you connect through an operator, they are unlikely to tell you about it. You can find out more about the terms of service for your region on the company’s official website. Go to the “For Yourself” section, select the “Internet” menu item and go to the “Options” tab. In the list that opens, find and click on the black triangle next to the name to see additional information. Don't forget to first select your region in the site settings!

Procedure for providing the service

The Promised Payment service can be used under a number of conditions. For example, a loan of up to 200 rubles is available to citizens, but the limit for organizations and individual entrepreneurs has been increased to one thousand rubles. Also, the service can be used only if the subscriber’s number has not been disconnected over the past week.

If you do not pay for the service within the next week after ordering it, you will not be able to use the service for a month. This means that the calculation must be made in a timely manner. The duration of the promised payment is 5 days. To repay it, you need to pay an amount that is 5 rubles higher than what you received.

So, we saw how to borrow money from Rostelecom and order. However, not only this Russian operator allows you to communicate, send SMS messages and use the Internet on credit. Other companies provide similar opportunities. On our website you can get acquainted with them in detail

We did not ignore the possibility of obtaining a loan on MTS and Megafon

We hope the information provided will help you stay connected!

Features of the service

Many subscribers are interested in the question of how to make the promised payment for Rostelecom Internet for a certain amount. Unfortunately, the provider does not provide this option. If your debt, for example, is 500 rubles, you cannot submit a request for 100, and pay the remaining 400 after registration.

The reason for this is simple - the “Promised payment” in Rostelecom is not a loan of funds from the provider. In essence, this is simply a deferment of payment for services for a certain period. When you enter the amount when connecting yourself, you simply confirm by this action that you have received information about the debt. This distinguishes Rostelecom from most providers, from whom subscribers can “borrow” from 100 to 500 rubles, if necessary. For the same reason, subscribers with a credit payment method cannot use the option.

What else should you know about this service? Its validity period is 120 hours or 5 days. During this time, you must pay the bills on which the debt arose. Otherwise, the Internet will be turned off again, and it will be impossible to get a second deferment. Moreover, if you are late in repaying the “loan”, you will not be able to use this option next month.

Internet access is restored usually within 10-15 minutes after submitting a deferment request. But the provider’s website stipulates that this process may take about a day. And it doesn’t matter whether the promised payment was connected through the Rostelecom operator or through your Personal Account - the Internet will not appear faster. Connecting services to RTK is carried out not by a specially trained person, but by an automatic machine. On the 20th of each month, when mass shutdowns occur for non-payment, the queue of applications for “credit” increases significantly, and the system takes more time to process it.

Find out how to reduce communication costs with home roaming service.
You can read how to set up IPTV through a router here.
Independent setup of interactive TV: //o-rostelecome.ru/oborudovanie/podklyuchenie-iptv/.

Based on the above, it makes no sense to call the support service and ask them to connect you faster. Unfortunately, operators do not have a magic button to turn on the Internet. There is another way to avoid interruptions in broadband access. If you know that you will not be able to pay your bill from Rostelecom on time, make the promised payment in advance without waiting for the service to be blocked. Every subscriber has this opportunity.